RENCO Roofing

Tara Fields

2024-04

Joe was honest and worked quickly with us to get our roof fixed. His team came out and worked quickly and cleaned up without us having to worry. Highly recommend.

Carol C

2023-09

Sloppy contractor. Did work on unit next to me (hired by HOA) & oversprayed orange foam roof spray onto my unit party wall, plus some on my NEW roof AC unit. Damage to my unit & never repaired!! Renco caused this & I am horrified they have not corrected their overspray.UPDATE; RENCO repainted structure damage, but the AC overspray is not able to be removed without scraping unit. Revised stars since company was responsive after HOA involvement. Renco did repaint exterior and I will revise rating after my fall reroofing job

Constanlce Geiger

2024-03

We have been very pleased with the staff of Renco Roofing. We were 90% satisfied with the tile roof redo. There was a glitch at the end but they responded right away and swiftly got back to us and made us happy. We trust Renco Roofing.

Kelly Stump

2024-04

Avoid Renco Roofing at all cost!! I had maintenance work done on my 92-year-old Dad's roof in spring 2023 and since then the garage has sprung new leaks with every rain we have. (It wasn't leaking before they "worked" on it.) I have had to deal with numerous people throughout the past year, the most recent one being Ryan Huotari, "President". Today he denies any responsibility whatsoever, abandoned the job and my elderly Dad is beside himself with worry. Furthermore, in the past Ryan requested that I avoid giving any negative reviews such as Yelp or Google and I'm pretty sure that's against a law or 2. Run run run from this shady business. I am going to have to take them to court to get resolution. Save yourself the grief. There are many reputable and responsible roofing contractors out there. Keep looking.

J J

2024-02

Update 1/15: dear Renco, please confirm your information before replying as my balance was met and paid in full. I have those details and happy to get a call from you to collect that confirmation. Also, while you say you contact to access roofs, I called you when you sent the final invoices 2 years after the fact that no one bothered to call to access my roof. Your member said they would call me back and once again never did.Do not bother to use Renco, they will charge you the remaining amount of your invoice two years after the fact stating that they completed a quality check when they haven’t. Be careful about them as they try to go to your house and access your roof without permission. They also do not follow up with you as they commit to do. Poor service.

Joseph Silence

2024-02

Great company! Prompt estimate and scheduling. The work was done on time in a neat and professional manner. When the job was done they cleaned up after themselves. I had a small problem and they showed up and corrected the very next day. Highly recommended.

Lori Martinez

2024-04

Renco Roofing has given me and the company I work for superior customer service every single time we have interacted with them. I have never worked with a company that cares so much about their customers. AAM loves Renco Roofing!!

Edward Mugits

2024-04

Read the fine print, read every word on your generic contract, Ponding is not acceptable on a built up roof, regardless, and you'll have it unless you Ask Not To.Make Certain you get them to be the party who works with any and or all O.E.M for Materials used and documents the Lot #/Code of materials and lists their warranty.I stand by All my Reviews and not Bothered by any replies.

George Nicolopoulos

2024-04

These guys are awesome! Super friendly and very kind. If you are ever looking to get your roofs replaced or repaired, I highly recommend these guys!

T.J. Carlson

2024-02

Been working with Renco for years now. Best roofing company hands down. From guys like Joe, Ryan, Brett, etc all a pleasure to work with and would recommend to anyone.

Gail lyn Manderscheid

2024-04

Overpriced. One employee told a condo owner that is about 85 years old to take the equity out of her condo to pay for others roofs. I could have a house roofed for this outrageous price. Wonder who's getting the financial kick back . Not trustworthy.

Linda Cronin

2024-02

I called for roof leaks in our two story home. . Renco was out and fixed the leaks immediately. Michael Sedivy went the extra mile to help us. I would recommend using Renco.

Renee Phillips

2021-05

RENCO Roofing - Excellent Experience. The last several windstorms have done a number on my roof, lots of loose tiles and so some repairs needed to be made. I called several companies but of the ones I contacted, RENCO Roofing responded the quickest. Lars came out, explained the problems, outlined solutions and gave me a very reasonable estimate. The repairs were completed quickly and very professionally.This was an Excellent Experience!!!Services: Roof repair for storm & wind damage, Roof repair

gail

2018-05

Renco Roofing was referred to me by several people who have used their services and loved them. I am very happy with their work. They are professional, courteous, and very good. I attached a few photos to show their work. The photo of the home plus roof is my home. It illustates the clean lines of the roof, the attention to detail like dying the white cement red to blend in with the tiles, and the near perfect alignment of the tiles along the roof. For comparison I attached a photo of part of the roof of neighbor's home that has just been reroofed. Notice the contrast of the white cement with the red tiles, the crooked alignment of the tiles on the roof and the choppy roof line.

Michael Johnson

2021-05

Updated review - 2 weeks later - Downgraded from 5 stars.Our experience with this company was mostly good, but in the end a substandard topcoat sealant really hurt Renco's review with us, because it is the component that determines whether the roof will last a long time or oxidize within a few short years and need early replacement.Some good points: Renco's bid was neither the lowest nor the highest of the 5 companies and 4 different types of roofing materials we considered. However, they were the ONLY contractor willing to take the old roof off before putting the new roof on. In fact, the salesman said that's the only way Renco is willing to do flat roofs, by tearing off the old roof first. And because we had a 20-year-old torch-down roof that was leaking in several spots, this was the only thing that made sense to me. Why would all these other companies want to install a roof that costs $10-15k or more right on top of an old, leaky roof that has blisters and buckles from 20 years of Arizona heat?Workmanship was good, but not excellent. The Ripout crew was excellent. The Foam crew was amazing. The Topcoat, as previously stated, was terrible. At first I thought it might have been the topcoat crew that was to blame, but then I realized Renco's standard application process simply does not use enough topcoat material. I've asked the salesman, the foam crew and the topcoat crew how much sprayed-on elastomeric it takes to achieve the industry standard (~15 mils thickness) on a rough surface like polyurethane foam. Nobody knew the answer.I can tell you from experience that Renco has a standard topcoat application rate that does not account for very rough areas, extra porous areas, and other hard-to-fill areas. And besides, various tradesmen I've spoken with say elastomeric should be rolled on for best results, not sprayed. So... while I was re-painting the parapet wall caps after roof installation, I also had to buy an extra 5 gallons of high quality elastomeric and re-seal several areas where the elastomeric topcoat was so inadequate that foam roofing material was still showing through after Renco had supposedly put down 3 coats (yeah, the topcoat crew came back out a second time, and it still wasn't right after 3 coats).Renco may warranty the roof for 5 years, but I've been told by many reliable tradespeople that if you take care of these polyurethane roofs correctly, they should last practically forever. We didn't pay $12,700 to have the roof last only 5 or 10 years due to a substandard topcoat which would cause early oxidation and subsequent failure. So... I have and will continue to do everything in my power to make sure this roof lasts a good long time. And I'm sure it will last a long time, as long as I am the one doing the re-coating that is required every 3-5 years.I'm glad we went with Renco for a number of reasons, but buyer beware. Inspect their work and don't accept the job until it is done absolutely right. If your topcoat looks uneven, get some good elastomeric and re-coat it yourself with a high-nap roller. Protect your investment.

Janet Stonelake

2023-05

I have had Renco Roofing do my roof repairs for many years. Renco was always prompt to return my calls. When the roof got older, I had them put a new roof on. They have always been great to work with! My property was left clean when they finished. The roofers were very respectful.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation, Roof damage repair

Michele Hubbard

2023-09

3 Months ago I had a new roof put on due to my attached neighbor needing one. I never had a problem with my roof but was told if I didn't get mine done too it would cause problems when it rained. So I agreed to it. First rain we (July 26th) had my roof leaked so badly that I had standing water in my house. They did a patch job (not sure that will work) and I have asked numerous times for a report on what repairs they did. Never received one. The roofing job was to prevent exactly what did happen. I never had a roofing problem before this. I'm out the money and will probably require a new roof!

Kyle Lowing

2024-02

Trey came out to look at my leaking roof (complimentary) and really took the time to explain what was happening and how roofing works. We will certainly be using them for all of our roofing needs

Susan Salamone

2023-05

RENCO has taken care of my roof since 2010 when they stripped it & put on a new roof, they also reseal it for me every 5 years. I have a small section of tile that they installed new underlayment. I have recommended them to my friends and clients since 2010 & continue to do so. The are clean, professional & do a great job. I've never had a leak.SusanServices: Roof inspection, Roof installation

James Conrad

2023-05

Fantastic work by Renco! Customer service is first rate and they always go above and beyond. Very friendly and down-to-earth people. I've used them for about 15 years on various jobs and repairs. Pricing is more than fair, and quality of work is top notch.Services: Roof inspection, Roof repair, Roof installation

Gloria Miranda

2023-05

I contacted this company for a quote. Scheduled an appointment for 10:30am on a Wednesday. Joe contacted me on Tuesday at 5:00pm to confirm the appointment at said time. Come Wednesday at 9:23 am Joe calls telling me he can be at the property between 9:30 to 9:45 am because he is running early. My problem, I don't live at the property 2) I don't want the tenants disturbed. We confirmed the appointment at 10:30am for a reason the previous evening. When I showed up to the property by 10:00am, Joe is quick to tell me he kept knocking on the door to no avail, gave me a quick verbal plan for the roof, told me I would get a written quote and off he went.Not sure this company is able to follow instructions. From my experience with Joe, I gather they do what is convenient for them no regard for detail. Not sure I will be doing business with this company based on my first impression.

Brian Huebner

2023-05

I used Renco on a prior home a few years back and had a good experience so used them again when we had storm damage this fall. They do a greta job and are very professional. The process was smooth and when the workers finished they pointed out what they had done. A few days later I got a call and they came back to inspect it as part of their quality control process. So impressive! I've had other contractors recently that we have had issues with that could have been prevented by following the type of process Renco uses. Keep up the great work guys!Service: Roof repair

Michele Soules

2023-05

Had an on-site quote for a full roof replacement. Sales rep said he would email me a quote. Quote never came. I called sales rep and spoke with him live once and left a voice mail once requesting the quote. Still no response and no white form the sales rep. Called the office to request the quote. They promised to reach out to rep and ensured I would receive the quote. No one ever called or sent the information. Unacceptable. Plenty of great companies out there but clearly no this one. Pass on this one for poor customer service and lack of response.

Sharon Allen-Pote

2022-05

The team that came out to replace our roof, and re-seal our flat roof were great. They pulled all the tiles and underlayment, put down new felt underlayment and replaced the tiles in about 4 hr. total. They did a fantastic job of cleaning up all the nails and trash around the house. The second team that came out for the flat roof were just as professional. And even picked up a few things the first group missed. The only negative thing I could think of, is Renco should have someone on each of there teams that speak English. I had a question and had to call the office to get the answer. Great job would recommend Renco for your roof repair.Services: Roof inspection, Roof installation

Nancy Hartsing

2022-05

The Sales person told repairman wrong materials for repair this past Monday. Roofer said he'd call & would back Monday pm or today Tuesday with correct materials. Did not call or show up. Has ignored my text & phone call. Remodel of upstairs bathroom on hold until roof repaired. Waited over a month to get a date for repairs & salesman ignored my request for a date. They have a contract with our Association & obligated to use them. Have recommended to Association that they find another Roofer. I could overlook the delays if they had the decency & professionalism to return my calld.Services: Roof inspection, Roof repair

John Williams

2022-05

I've used Renco for years, and they do amazing work. They're honest, reliable, and dependable. They return phone calls promptly and on this last visit it was a quick repair and they didn't even charge me for the visit.I honestly cannot recommend them enough. If you have roof issues, I wholeheartedly recommend this company.Service: Roof repair for storm & wind damage

Joseph Denshaw

2022-05

Had a very positive experience with Renco Roofing. From the initial meeting with the Sales person to obtain an estimate, through the actual installation (very good crew), to post job follow-up. They were professional all the way. THEY DID WHAT THEY SAID THEY WOULD DO! That is rare in this world, but so nice to know there is still a company that actually comes through!Service: Roof installation

Kelly Karbon

2019-05

Our experience with RENCO Roofing was stellar! Brett Raisanen performed a thorough inspection of our roof and provided a detailed cost estimate. The roof was 22 years old, so it was time to replace. The crew that did the work arrived on time, very efficient and professional, cleaned up and hauled away the debris and completed the whole job in just a day and a half! Wow! Brett followed up the next day and reinspected the roof to make sure everything was done properly. My husband and I couldn't be happier. We highly recommend RENCO for all your roofing needs!

Alyssa DiRusso

2023-05

If I could give negative stars I would. I am appalled that this company is in business. My condo association chose Renco to reroof our buildings. The roof was replaced in February and when it rained the 23rd, it rained in my house in multiple places. Needless to say, there was extensive damage that the Renco rep tried to deny was their fault. Fast forawrd to now and my roof is still not completed. When I call Renco, I am told it will be done this week... 2 weeks ago. Today I was told it will be today. It really is despicable to get a run around like this especially when the leak stems from their shotty work. Do your homework prior to using Renco.Services: Roof repair, Roof installation, Roof damage repair

Joseph Plona

2022-05

The work was a roof replacement at our residence. The initial job walkdown was with MIck of RENCO. He was professional, knowledgeable and available for follow up questions even after the work initiated. The scope included both foam application and tile replacement. I was not present for the foam application, but I was present for the tile work. Jose is the production manager. He was available for phone calls and face-to-face at our house during the course of the work. He is very professional and answered all my questions just prior to and during the work. I came to understand that his father, Polo, was the senior member of the work crew. I spoke with him daily during the course of the work. He was very professional, and the crew did a quality job. The work was completed in a timely manner. RENCO gets my recommendation.Service: Roof installation