Frazier Park Ace Hardware

Hamthemanilton FromLA

2024-04

This is NOT a review on the employees. This is a review on the new ownership. Eight years in Frazier Park and I’ve never seen only two employees on a Saturday afternoon. Right when it’s warming up and it’s go time on home projects. The two were Completely overwhelmed and unable to help.How can the only hardware store serving a mountain with at least 5000 customers not do better?

P.M. Nelson

2024-04

Amanda was very helpful when it came to finding my package that was dropped off there. She is such a great employee and really knows what she is doing! Thank you Amanda for going above and beyond to help this community.

Rudolph Campos

2024-01

I was there on 1 Dec 23, looking for a stove thermostat. Waited at Customer Service while a male and female each sat at a desk, doing nothing, ignored me. Waited 10 minutes. Nothing. Walked to the cashier, who threw a fit, and directed me to the "back wall." Nothing found. Went to another cashier who sent me to aisle 11.After thinking about the poor service, I decided to drive to Home Depot or Lowe's in Bakersfield rather than throw my money away where my business is obviously not wanted.BTW, I'm remodeling two of my rentals. I'll drive 45 miles each way before driving 10 minutes to this business.

Don Deacon

2024-04

Great staff that works here, always very friendly and helpful. I love this store.

juan carlos quezada

2023-12

Well this a good warehouse store supplies for camping I was funded muy stuff for camping was a nice person women I don't know her name but she was so nice too helped me good place love.

Dennis Hanley

2024-04

Great store, excellent service! They always seem to have everything!

Randy

2023-11

They sure don't have the feel of a Mom and Pop hardware store, they are RUDE, RUDE RUDE. I simply asked a guy behind a counter for some help finding material and he was the rudest person I EVER encountered at an Ace Hardware. I would rather drive the 100 mile round trip to Santa Clarita or Bakersfield than to spend one penny in there. He told me he didn't need my business. I was never rude to him, I don't understand people anymore.

Sandy Menor

2024-02

Helpful, friendly, and knowledgeable people. Great place.

Aaron Langford

2023-05

I just moved back up here on the mountain, and the same owner owns it since I was a child this is where I come a lot being a handy man. It is great to see friendly people so regularly including all the staff. They are very knowledgeable, and are well stocked.

Cindy N.

2023-05

Great hardware store! Family owned and they hire local. Very organized and well stocked. So grateful to not have to drive off the hill for most hardware needs. Not only hardware items but a good variety of other household and cleaning products. Employees are friendly, helpful, knowledgeable and make you feel welcome. My favorite hardware store for sure!

Mr. Jay

2023-07

Great local hardware store. These guys have just about everything you need. The staff is very friendly and helpful. I shop here all the time.

Suzette Martin

2023-10

Helped with getting our home paint selections correct. Always will share knowledge on projects and suggestions on product.

Vivian Lilah

2023-05

Thank goodness for this store. They always have what I need. Helpful and knowledgeable staff for the most part. Support local business 💯.

paul angel

2021-05

Excellent! I'm no plumber, but everyone I asked questions, or help, were more than willing to share their knowledge. The owners are great! They have no problem rolling up their sleeves, and helping out on the floor, only in a small town , thanks guys!

Bob Larsen

2023-05

Great hardware store. I can always find everything I need. The employees are always friendly and very helpful. Enjoy shopping here, which I do quite often.

john hawkins

2022-05

Stopped in to get materials for a job my coworker and I were working on. We were greeted with smiles and the staff was very friendly and knowledgeable. I recommend that if you're in the Frazier Park area needing building materials or just your everyday household needs Frazier Park lumber and hardware has what you need.

Ken England

2023-07

People are great but the prices are questionable sometimes for a company who has 20 or more stores you would think the prices would be better new owners maybe they will adjust

Mendy Haile

2024-01

Open later and great customer service

Jason Chapman

2023-05

I usually don't like shopping in Frazier Park cuz the prices are a little bit of few dollars more than elsewhere but the staff is friendly and they're always nice and ready to help the customers and always smiling and sometimes you can really find a good deal in there not everything's a little overpriced

Bethany Whitwer

2022-05

Very helpful staff at the Frazier Park store right off I-5 freeway. All you have to do is go toward Frazier Park from the Lebec area. Ace Hardware has always been reliable, their prices may be a bit higher than Lowe's or Walmart for example, but their close proximity do people who live in Pine Mountain Club is truly helpful. Sometimes it's not worth it to drive an hour plus just to get some basic items. Lastly, I always recommend calling ahead of time to make sure everything you need is there before making the trip. For example, they may have mulch at their store for your garden but not the color you want. Call ahead. Join the rewards program. They also have UPS and FedEx drop off but like other stores they may not have something else such as a Western Union or ATM machine. Plan ahead what you not want and also double check with prices if your item is way expensive, her example again, their bird seed is way overpriced in my opinion. Their beverages are twice as much as across the street at Dollar General. Their garden plants are okay, once you get them put them in the ground is there likely dying to escape their plastic heat container. Good luck Linda, member to benefit their Ace Hardware Rewards

EYE50MM

2020-05

Great friendly service. It is a really great place to do your home improvement shopping or just home maintenance shopping. Highly knowledge and helpful staff. So far, I've always walked out with exactly what I need.

Balaram

2019-05

An absolute joy to have such reliability and security here in the mountains. Never do we have to question driving of town for something knowing that Harry, Kurt and all the staff here will provide helpful and accurate guidance with any situation we are in. We are truly blessed to have all of you here. Thank You from The Red Dot!

Sean Malis

2022-05

This is my absolute favorite hardware store, hands down! Harry, Kurt, Ellen, Sissy, Robin, Jesse and the rest of the staff at this family owned business are the best!! FP Ace always has what I need for my home and projects. They always give me a "preferred customer" discount too!! Don't go "down the hill" to find a better deal. Shop local and support this business!

Jasmine Johnson

2022-05

Needed to pick up a few items to fix a formica countertop that was requiring some adhesive repair.Very well organized and stocked store for the Frazier Park area.Found everything I needed, and located a few more items for other projects at my home at Pine Mountain Club area.Parking is somewhat limited. 1 driveway entrance and exit off of Mt Pinos Way. Steep driveway entry also when you come into their parking lot.Employees were friendly and helpful.

Corinne Fisher

2023-11

Thay are always helpful when you are searching for things.

Betsy Poulin

2023-05

The people who work there are incredibly helpful, friendly and often funny! You'll feel like family when you shop there

Dawn Eldridge

2022-05

The service is always excellent here and the staff is very friendly and they have a pretty decent selection of things for a small mountain community store.

Paul T Nguyen

2017-05

Place is called Ace hardware. Did amazing race for this stop. Challenge was buy supply to build a small boat. Staff here was fantastic and even helped the kids that were doing the amazing race offer lollipop and popcorn and supplies to build their boat. Staff watched us and we all had a great time. Definitely friendly and best greetings from Frazier park community!

TIMOTHY Cossairt

2024-02

Helpful employees with matching paint

Josephcat Sanchez

2023-11

Great service with lots of experience