4.5 (133)
9521 Shellie Rd STE 1, Jacksonville, FL 32257
(904) 900-1069
chooseturnkey.com
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G Patten
2024-03
I had an excellent experience with Turnkey Roofing of Florida. Chris Worth came out quickly after I requested a quote. Chris made excellent recommendations and gave me a good price. The roofing material was delivered a few days later by a very competent roofing supply company. The Turnkey employees worked hard and finished the project in two days. The project was kept clean and everything around my house was kept protected by tarps. Turnkey did a good follow up.I highly recommend Turnkey Roofing of Florida.
Steve Nelson
2024-04
We had an excellent experience with Turnkey. All our concrete roof tiles needed to be replaced due to Hurricane Ian. Once the tiles arrived, the work was quickly scheduled. Dan Reese did an outstanding job keeping us in the loop from contract signing through work completion. Also, thanks to Chad Lewis, Hector Rojas, and the entire crew for a job well done. Once started, the job was completed within two weeks.
Jeremy Hoort
2024-03
Understand that doing a roof is a very complex and stressful process. I had a different roofer in the beginning and to no fault of their own, they could not provide the roof I needed in the time I needed it. Turn Key and there crew did what they said; they showed up early; did what they promised, and over delivered. In these days that is rare. I had many questions; I did have stress, I had concerns; but they delivered, had answers, and were professional at every step. I have never seen a roof stripped and finished in 1 day. I have a ranch house that makes it easier; and never did they promise it to be completed in a day but they did deliver and more importantly it was at a high quality of work. Speed is great but quality work is hard to find. It is early because the best test is let’s see where we are in 20 years; but currently we are very thankful and happy this is completed. Thank you. It’s hard to trust people; a definite level of trust is essential to let someone rip your roof off your house and then trust them to fix it properly. They have been true professionals.
amanda turner
2024-02
In my inaugural review, I must express my delight with working alongside Matthew. His promptness was truly impressive, and Turnkey delivered exceptional quality in their work. Despite my initial concerns about my metal roof aligning perfectly with my roof type, they did an outstanding job – it looks as if it was never touched. The pricing was reasonable and fair, avoiding any overcharging, and the option to finance allowed us to keep our liquid assets in the bank. I highly recommend Matthew and Turnkey Roofing; he has officially become our go-to roofing expert.
Keith Castleman
2023-12
I had the pleasure to meet Juan through a insurance claim that I filed. Juan and his associate were both very professional. Juan completed the estimates that were finally approved four months later after all the red tape with our insurance company. The delay was no fault of Juan nor Turnkey Roofing Company. The roofing team completed our roof and I must say that I’m very pleased with there work! I give Juan and Turnkey Roofing Company Five Star’s. I would definitely use them again, and recommend them to anyone looking for a quality roofing contractor! Thank you Juan & Turnkey Roofing!Service: Roof installation
Christina Steward
2024-04
ETA: Turnkey took YEARS to “reply” to this review, if that’s what you can even call their response. My review is 100% truthful and the landlord did not want to deal with this unprofessional company moving forward which may be why they’re under the impression he was “happy”.PLEASE- IF YOU NEED ROOFING EXPERTS; LOOK ELSEWHERE!!DO NOT HIRE TURNKEY!!!!Turnkey recently replaced the roof on the home I am renting... Everything was done through the landlord/owner of the home (so if Turnkey states they have no record of me in their system, as they have already tried to do, that is why).The job took two days and in those two days we had to frequently “walk” our yard checking for HUGE NAILS, HUGE STAPLES, and even an ENTIRE ROLL OF NAILS for a pneumatic nail gun! We understand that they were still working, but during their breaks we have dogs we needed to let out to use the bathroom and these things being in our grass was a hazard to say the least. We made the workers aware of what we were finding just as a heads up that it was dangerous, and we can’t have that stuff in our yard (especially at the end of the day when they pack up and leave for the night). We threw SO MANY dangerous items away- and that doesn’t even include all of the other things like plastic trash, random fabric pieces, and old shingles that were left strewn across our yard...When placing some of the trash in the dumpster that was in our driveway, we noticed cans in the dumpster: Mexican Beer! Is that allowed? A professional company drinking beer while working on a roof, leaving dangerous materials in our yard!?When the roof was completed, we walked the yard yet again and felt we did a good job cleaning up THEIR MESS! Sadly, we were wrong. While outside with my dogs I was IMPALED, THROUGH MY SHOE, WITH AN INCH-LONG RUSTY NAIL! I had to pry the nail from my foot with my shoe as it had nailed my shoe to my foot. The neighbors asked over the fence if I was okay because they could hear my cries. Luckily, I was recently bit by a dog at my place of employment and had to update my tetanus shot or else I would have been on my way to the hospital.I emailed Turnkey. After getting no response, I left reviews on Google, Yelp, and Facebook. Once I saw that they had deleted/deactivated all reviews from Facebook, meaning they saw my review and completely ignored it, I filed a complaint with the Better Business Bureau. They have since removed any comments or messages I have tried to send them! SHADY company!Fortunately, I did not have work or school on the day this happened (6/25/19) as I have barely been able to walk... Even six days after the incident it is still extremely painful to put any weight on my foot.I wish I had taken a photo of all the trash, nails, staples, beer cans, etc we cleaned from our yard... Unfortunately, I only have pictures of what has been found since stepping on the nail.About a week after the roof was completed, a Turnkey employee knocked on our door and said they needed to get something from our mailbox. Confused, we questioned him. Apparently, they had mistakenly put our address down for something and stuff was being mailed to us, so we had to escort him to our neighborhood mailbox down the street. It was very strange and luckily my boyfriend was there because the whole thing seemed SKETCHY!Gutters were ripped down during the roof install and not replaced. Instead, they left pieces just hanging off our house. When we mentioned this to our landlord he had no idea they left the house like this!All around UNACCEPTABLE and UNPROFESSIONAL behavior displayed by this “professional” company. They cannot even take enough responsibility to respond to me!
David highsmith
2023-05
I have used Juan Torres and his team at Turnkey Roofing over ten times in the past two years. They are actually putting a roof on for one of my customers as I write this review. They never disappoint. Super responsive for me and my customers. He also replaced my roof and the process was super easy and they knocked it out in record time. I highly recommend Juan and his team for any of your roof replacement or repair needs.Services: Roof repair for storm & wind damage, Roof repair, Roof installation, Roof damage repair
Amanda Dunmire
2023-06
We met Juan Torres as we were looking to make an offer on a home in need of a roof. Our realtor called Juan, and he came out the next day and inspected the roof, giving us a good estimate. We ended up purchasing the home and using Turnkey to replace our roof. Juan has been thorough and responsive to us the entire time, and the work was done quickly. We definitely recommend Juan and Turnkey Roofing!
Sherrie Bell
2023-07
Juan is an excellent sales representative--not pushy!Prices were fair and competitive.He was very responsive when weather impeded my roof installation.I am very satisfied with the quality of work and communication with Juan and Turnkey.Service: Roof installation
neku Courson
2023-05
Benny and his employees were very professional and polite.I found my myself in an insurance cancellation situation, and Turnkey was able to replace my roof in no time. I would highly Recommend this company To anyone looking for any work they may provide. I received excellent customer service and a beautiful within a week.Service: Roof installation
Cynthia Brower
2023-05
We were very happy and so satisfied with the roofing job Turnkey Roofing did at my home. They worked so hard and we were impressed with how diligent they were to satisfy any questions or to do the best job possible. I would highly recommend them as roofers, and their price was better than three other estimates I received.Services: Roof repair for storm & wind damage, Skylight installation
judy bongard
2023-05
It was a small job that I wasn’t sure would get done because roofers in Florida are always busy. I needed a vent put in for the hood range we’re installing. Kenny, answered my call and installed it ASAP, he listened to my concerns and adjusted the install to what I wanted. I called them because they put the roof on this house in 2019 and I didn’t want the guarantee messed with. Kenny reassured me it was still good. Nice to get this small job done asap and not be forgotten in the shuffle. Thanks Kenny Lengacher!Service: Attic venting
Cathy Clayton
2023-09
From an 11:45am call on Monday to Turnkey, we got an immediate response and our roof leak was sealed and fixed before 10am Tuesday. Talk about service!!! Nathan was professional, friendly and efficient! Would highly recommend to EVERYONE!!
Rebecca D.
2023-05
Had to get a new roof because of insurance, was not looking forward to it. Interviewed many companies and very happy we picked Turnkey. Everyone person we delt with was nice and polite. Everyone showed up right as scheduled. Roof looks great and they took great care to clean up everything. Highly recommend.Service: Roof installation
Victor Williams
2023-05
Turnkey is our roofing contractor. I've had nothing but good experience in the process with them so far. All this is thanks toKenneth Lengacher. Kenny is friendly, knowledgeable, and easy to talk to. He took the time to answer all my questions. We are getting to the point in the process where we are about to schedule up and get this roof on. We wouldn't be at this point without Kenny's help. I can't wait to get started. I am so excited to get my new Turnkey roof. Rest assured, if you are getting a roof, you should talk to Kenny at Turnkey.The roof is done and the team did an amazing job. If Kenny is the best person in the WORLD to buy a roof from Joe is the best person in the world to be putting your roof on. Joe and his team did an amazing job.Do yourselves a favor and call Turnkey to find out what they can offer for your roof.Service: Roof installation
Joe Edward
2023-05
TurnKey Roofing of FL provided a great service to our community and my personal home. They have been servicing and doing repairs for the roofs of the condo complex in which I live for many years, and recently installed new roofs for every building. They are professional, timely, and thorough. They showed up when they were scheduled, they worked quickly and diligently to finish the job so rain didn't get in, and they cleaned up the nails in people's yards thoroughly. Thank you all for being great quality contractors who do what you say you're going to do! Cheers!Services: Roof repair for storm & wind damage, Roof inspection, Attic venting, Roof repair, Skylight installation, Roof installation, Attic venting installation, Roof damage repair
Linda Speiser
2022-05
I had seen Turnkey in my neighborhood and called for an estimate. They were quick and prompt. They replaced my roof quickly, efficiently and worked cleanly! When they were done they made as sure as they could that there were no nails or pieces of tin that cut damage anyones tires and cleaned all the debris from the old roof out of the yard. I was so pleased with their work and how helpful the office staff was. I recommend them to anyone thinking of replacing their roof.
Lisa Cheney
2023-05
The guys at Turnkey Roofing were great . Paul Jacas and his team helped us every step of the way. They arrived on time and installed our shingles in one day . The workers were courteous and kept the job site clean . Our roof looks great and they cleaned up and you can't even tell they were there . I would recommend Turnkey roofing to all my friends . Great job guys !Service: Roof installation
Katherine Sutton
2023-05
A big "High Five" to Turnkey Roofing for making my experience with installing a new roof very positive! From the estimate, to installation, to clean up, and follow through, everything was very professional and timely. I presented with a tight timeline and they met and exceeded my needs and expectations. Thank you to Ben and your awesome team! I highly recommend Turnkey Roofing of Florida.
Vladimir Gofaizen
2023-11
Turnkey roofing fixed our porch roof . Job was done with high quality, professionally, and quickly. I highly recommend Turnkey Roofing .Service: Roof repair
Caran Jones
2021-05
I made a great choice using Turnkey Roofing and recommend them highly. The salesman, Hal, was great to help me get the project started and Joe did a wonderful job overseeing and following up to be sure it was a quality install. The installers were quick, professional and neat. They did a complete cleanup at the end. The roof looks great! I appreciated the openness and responsiveness of the whole process, and the price was fair too! Good job, Turnkey!!!Services: Gutter installation, Roof inspection, Skylight installation, Roof installation
Diane Marvin
2022-05
Turnkey replaced our roof. All within the company were professional, polite and responsive to many and all questions. They were very flexible in scheduling to meet our needs and finished the job when they said they would. Work crew were very good and the clean up exceptional. A job well done.Service: Roof installation
Richard Boyle
2023-05
We drove around the neighborhoods to find the roof for our tastes. We told the salesman, Kenny, and away we went. As soon as the solar panels for the pool were removed from a separate company, the roofing crew showed up bright and early. Hernando was the crew lead. They were impressive, like Ninjas or water spiders, working as a team. They worked virtually 13 straight hours for 2 days and finished by midday on the 3rd. All of this in the Florida heat! Everything was cleaned each evening, the plants were protected, the screen over the pool was protected. At the end they made numerous trips around the house to clean debris and confirm all was done. We feel the crew went out of their way to make us happy. And they did. On the administrative side all was done properly, by the book, and several times we had visits to confirm that we were happy with the work. You cannot go wrong with this group.Service: Roof installation
Eli Chamberlain
2023-05
From start to finish Turnkey Roofing got the job done. Our sales representative, Paul J, provided excellent customer service. He shared product examples, made recommendations, and helped to make sure we were compliant with our HOA. The most impressive aspect of Paul’s service is his timelines to respond. I’ve waited weeks on end for sales calls, but not this time. Paul answered every query promptly, usually the same day! Weather was on our side and the project finished ahead of schedule. Thank you for a positive experience.Service: Roof installation
Kelly
2023-05
We purchased a home that had a roof done by Turnkey. BEWARE! The roof was still under warranty and as we experienced some rain that ended up pouring in through our living room wall from the ceiling, Turnkey claimed two things:1. The warranty is non transferable2. The warranty is lost after a stormThis issue we experiences wasn't even due to a storm......it was simply rain.What exactly is the point of having a warranty if you tell me it's immediately void after the first storm?I don't see how a roof warranty is attached to a person and not to the home itself.The cherry on top is that I had to call multiple times before anyone would even talk to me since they never called back...Service: Roof installation
Vicki Sue
2023-05
Kenny with Turnkey Roofing was the best roofing company representative I spoke to while shopping for a roofing company. He provided excellent and knowledgeable service. The entire process was seamless and went as expected thanks to Kenny’s communication.Services: Roof repair for storm & wind damage, Gutter installation, Roof repair, Skylight installation, Roof installation
Emily G
2021-05
If you’re looking for a professional, thorough, and friendly company, Turnkey is for you! There was a brief hailstorm that came through Jacksonville a couple of years ago and, although we knew this damaged our roof, we kept putting off the repairs due to our original insurance claim being denied. After starting to see the results of the leaks more prominently, we decided it was time for a second opinion and so we went on Angie’s List and sent out a few messages to local contractors. Turnkey got back to us right away and within a few days, Juan was at our door – business card in one hand, ladder in the other!The inspection was so thorough, and Juan talked us through his process as he made meticulous notes of the damage. Although his suggestions were exactly what we were looking for, and more, we were concerned about the price as we would most likely have to pay for all of it out of pocket at this point. As it turns out, that thankfully wasn’t the case! Once we expressed our concerns to Juan and showed him our denied claim, he referred us to John Parker, a local public adjuster who works closely with the company to ensure customers are receiving fair treatment from their insurance companies.This process took approximately one year but, in the end, the updated claim was approved (with no court proceedings involved, thankfully), we got a brand new roof, and we only had to pay a small portion of the cost out of pocket.As for the service itself, it took approximately 1 week. The crew got rained out one day and ended up coming on a Sunday just to stay on schedule – talk about dedication! Every day, they started at 7 am and did not leave until dark. At the end of each day, they cleaned up all their scraps, took a magnet around the perimeter to collect the nails, and took everything they brought when they came (tools, ladders, etc.).All in all, I am so happy with our decision to go with Turnkey. I was blown away by their attention to detail and the care they took to restore the roof to a better than new condition. It has been approximately one year since the restoration took place and everything is still as durable and as beautiful as the day the new shingles went up.If you’re going to spend your money, time, and energy regardless, go with Turnkey and get the peace of mind you deserve – you will be grateful that you did!Services: Roof inspection, Roof installation
Sage Reeds, The Book Blog
2023-05
I am so pleased with Turnkey Roofing! Hugo was extremely respectful, professional, and he went above and beyond. The workmen did an awesome job too. They worked fast and cleaned up immaculately after the work was completed. I am more than happy with the finished product!Service: Roof installation
Mark Medina
2023-05
Turnkey roofing did a great job replacing my roof. Worked with Paul J, he made the entire process stress free. They were on time and we're quick to reply back. Highly recommend Turnkey Roofing.
Chase Sanders
2021-05
Kenny with turnkey roofing was a dream to work with! We were on a tight turn around trying to get our home sold. He had us a new beautiful roof within two days of us paying. The guys came out and had a very well done roof on in one day. Could not be happier, great quality and amazing costumer service.Service: Roof installation
Monday | 8:30 AM-5:30 PM |
---|---|
Tuesday | 8:30 AM-5:30 PM |
Wednesday | 8:30 AM-5:30 PM |
Thursday | 8:30 AM-5:30 PM |
Friday | 8:30 AM-5:30 PM |
Saturday | Closed |
Sunday | Closed |
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