Disaster Response

4.8 (149)

13888 ID-55, McCall, ID 83638
(208) 315-3100
teamdr.com

Claimed
Water damage restoration service
Building restoration service
Construction company
Fire damage restoration service

Service options

  • Onsite services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Tim Shields

2023-12

DA has very nice hard-working people who know what they are doing and did everything for Penny and me. Without a doubt have them take care of your problems. Glad we had them do the job and it was a big one. They did what they said they would do and got it done and went way above and beyond.

jen hooper

2023-12

I have had 2 experiences with needing help at my home short notice. I was so impressed by their handling of the situation. They were swift, confident, and effective in their service. It is such a relief to know Disaster Response is in the area should the need arise. I would not hesitate to use them again, and I would highly recommend them to others.

RL GM

2023-12

I had no intention of reviewing this company but they kept sending emails and texts years after our transaction with them asking for me to write one. I was very surprised by that as we were incredibly disappointed in their service and made that abundantly clear at that time.Bottom line, it is awesome that McCall and the areas near McCall all now have an amazing alternative company to rely on in this business sector.Again, only after repeated requests from DR am I writing this review. I don’t enjoy slamming companies online. However I can’t imagine ever hiring them again and could never recommend them to anyone else.It is possible their services have improved as we hired them several years ago.

Tamra Hill

2024-01

When we initially started this project in 2022 we thought it was only going to require a door replacement. It ended up being a much bigger project and Brad was wonderful to work with. Even though it took over a year to complete the work and of course a lot more $$ that originally thought, we are finally done and feel that we have a quality outcome.

Tom Saltarella

2024-01

The DR team was a pleasure to work with . They showed up promptly late at night when the disaster happened. Got to work right away clearing damaged materials, then knocked it out within two weeks. Scheduling and Working with the team was that a smooth as it could ever be.

Kim Dornbusch

2023-12

Your company did a great job taking care of the frozen pipe break and the resulting ice rink under our cabin in Smith's Ferry.Your staff is very professional and friendly. Thank you for the great service!

Jolene Ogden

2023-12

We had a DISASTER in our cabin in McCall to say the least! We live 4 hours away. Called Disaster Response and they took over almost immediately and got things taken care of!! We will definitely use them again and recommend them to everyone!

William Logsdon

2023-12

Disaster Response did an incredible job for us. They kept us informed all the time. We would call Disaster Response 1st if we ever had another flooding emergency. They were great !!

Karen Johansen

2024-01

Brad at Disaster Response has been absolutely phenomenal with his prompt responses, professionalism and expertise in getting the job done. He is also incredibly personal and conscientious.

Rich Raimondi

2023-07

We called Disaster Response on the 4th of July after we found a sewage backup that was not stopping. Jeremy was out within two hours and had it all cleaned up and sanitized in less than three hours. He was professional, responsive, thorough and easy to work with. He also followed up the next day to see if things were OK after the plumber fixed the problem and sent a crew to do one more final cleanup.Services: Water damage-related cleanup & repair, Sewage cleanup

Lance Salladay

2023-12

DR responded to our request very promptly and took care of our water damage in a very professional manner. We were very happy with their service.

Fred Ryckman

2023-08

We used D.R. after our Hurricane Ian true disaster. They secured our property, did a great job with a really complex clean up, and left us with space that was ready for reconstruction. The workers on hand were polite and very helpful to us as we tried to sort out any salvagable items. We truly hope to never go through this again, but if we do we will use Disaster Response again as our go-to partner!

Jim Havens

2023-10

Responded quickly and professionally to a bad black mold situation in a fairly new home due to a construction error. Progress is happening asap.Services: Construction management, Mold inspection

Sic Infit

2023-12

These guys were awesome. Very responsive to a tricky situation involving a leaky shower invading my neighbor's apt. Highly recommend them.

Michael Strickland

2023-12

I really appreciated their work and their crew was great. Really good value for the prices they charge, I highly recommend them if you need help.

bill pankey

2023-04

Disaster response is an awesome company!!!!, of lewiston/clarkston valley. When we called they were out right away. The team members that we had were great explained everything and brought us up to speed everyday. They called and texted everyday to let us know what time they would be at our house. We had no worries about leaving them in our house alone honest guys and the one little gal that works there is Awesome too. We worked with Tom, Michael, and Brandon the most but for the others we met cannot remember their names but awesome as well. They all did such a great job. No smell from our flood and wet floors. If we ever have another disaster we will not call anyone else. Very professional. Big THANK YOU!!

Marie Hendrix

2023-12

We contacted Disaster Response looking for help with ice dams and water leaking in a house.They were there the next day, addressed the issued, sent pictures and informed us of their findings and recommendations. The total repairs were completed in a timely basis and very professional manner. The billing was quick and efficient by using electronic methods.With todays current condition of long waits and lack of help in the construction industry it is refreshing to work with a professional organization that has their act together. I would HIGHLY recommend Disaster Response!Service: Water damage-related cleanup & repair

Jacob Wilson

2020-04

After months of trying to navigate an insurance claim and not having success with a couple of contractors I contacted Disaster Response. They were able to get the necessary documentation to assist me in having my claim approved. From claim navigation through the completion of the project, Chaase, the Disaster Response team, and their contractors were very professional and maintained consistent communication with me throughout the process. The work was top notch and I wouldn't hesitate to recommend them to anyone in similar circumstances. They know their business!!

Randy Baker

2023-12

I wrote an extensive review when our job was completed two years ago. I see no reason why you are bugging me about writing another review.

Michael Bassett

2017-04

Eric and his team proved why Disaster Response came to us highly recommended by close friends.Our McCall area home suffered serious ice damage to the metal roof last winter (2016) and Disaster Response worked reassuringly close with us through the Insurance claim process, scheduling the work and ensuring the repair job was top quality and complete!They were on time, on budget and completed the ENTIRE job hours ahead of schedule.Eric ensured we were consulted, involved and informed throughout the process. Even when his emails ended in my spam folder he patiently re-contacted, followed up and forwarded info again. I never had to track him or info down, in fact just when I'd be thinking we should have heard something, a message was already waiting.The quality of the finished product is professionally high, I believe our home looks even better as well as being better protected for the future.Clean up was great! Except for a new roof, there was very little trace they were there at all when finished.We are gladly adding our 5 Star endorsement to this group of professionals.Thanks so much Eric!Well Done Disaster Response!Patricia and Michael BassettMcCall Idaho

John Dillen

2020-04

No one wants to have to call remediation specialists. No one. But when you have to, call Disaster Response. We had a catastrophic winter time flood in our vacation home that went for days before being detected. Disaster Response was on scene within an hour of our call (on a Sunday night no less) and immediately went to work. This was a "down to the studs" project. They've been great to deal with throughout the rather long process of dealing with the insurance adjuster and the mortgage holder and frankly have handled the whole thing with great communication. I find their workmanship to be excellent and frankly the place is in even better shape than it was. I didn't want to have to call but I'm sure glad when I did, they answered. In our area it's hard to find skilled, reliable and communicative services and I must say Disaster Response has exceeded my expectations on all levels.

Brooklyn Newman

2023-12

Incredibly quick response to our water emergency and very compassionate and informative about the repair process.Service: Water damage-related cleanup & repair

Leslie Vollenweider

2023-04

Had significant ceiling damage thought to be secondary to a roof leak. Contracted with DRI who was able to connect with us very quickly and provide a very detailed review of the work that was needed to fix the damage. Once the work began, the DRI team discovered that the damage might be from something other than a roof leak, and went as far to offer to help work with our HOA to find a resource to follow-up with. The follow-up took months given that many resources were not available. We were finally able to get the situation sorted out and DRI came back to finish the original work (it is perfect!) several months later. I cannot say enough about their work, their people and their true commitment to make every facet of a disaster/project easy, thorough and perfect. They took great care to keep our home clean and protected while they worked and were always available if I needed to be in touch. I wouldn’t use anyone else and HIGHLY recommend them for any project, or unanticipated project, you might have. Many thanks to Mike Desaulniers, and his team in McCall, for everything!Services: Water damage-related cleanup & repair, Painting, Drywall installation

Kimberli Dean

2015-04

Disaster Response was very professional and responsive to our needs in dealing with some flood damage to our family home in McCall. I called late in the evening a couple days before Christmas from Boise and was very pleased with their attentiveness and responsiveness during a very busy time of year. We mostly coordinated via the telephone from Boise, yet they were easy to work with and made me feel very comfortable that things were being taken care of. When I was able to get to McCall, they were very willing to work to my schedule in meeting me at the house and going over what was done as far as drying out the house and removing damaged materials and then reviewed options for making the necessary repairs. I thought their estimates were very reasonable and they were very willing to work around a tight schedule in doing the repairs.

Matt Elam

2016-04

I worked with Matt Brodhecker at Disaster Response. From day one, I was impressed with his professionalism and candid feedback. Matt was willing to work with me on the scope and timeline of my project to guarantee on-time completion at the lowest possible price. The quality of work was excellent and he was willing to accommodate my schedule by meeting me at the job site on the weekends. If you want someone reliable who will take charge of the project and timeline, I would highly recommend Disaster Response. I will continue to have them bid any project, large or small!

NIcole Thiessen

2018-04

I came home with my friend and found that her house had been flooded while she was away on a trip. She called Disaster Response and they came to the house super fast and immediately started working on the flooded areas. They were very polite and worked hard to get the job done. Joe and Robert were amazing and would definitely recommend them to help clean up your disasters!

Ken Hayes

2023-12

Large basement water leak that required a great deal of wall & associated repairs; Disaster Response did a great job!

Terry Coffin

2017-04

Eric and Doug worked with us on short notice to build a deck and modify 2 existing decks on our home. We needed to have the work done before winter and their crew finished the work before the first snowfall. The work was excellent. These are really nice guys who work hard to please their clients. Their charge for the work was spot on with their estimate. We will use them again if we have another project. Nancy & Terry

C B

2020-04

Disaster Response moved us to our new home in Mccall. Three men and an enclosed trailer showed up promptly at the time they promised, despite it being a very heavy snow fall day. The three man team worked hard to move all the contents in one day. They were very careful with our belongings making sure the furniture was safeguarded and the walls of the new home and old home were not hit or nicked in the moving process. The men were polite and provided excellent customer service. We are very satisfied and highly recommend

shannon vick

2015-04

Disaster Response was so quick in responding to the "winter weather" damage I needed corrected. Not only did they keep me up to date on everything that was being done, and when it was being done, they remained professional the whole time. They showed respect while entering the home, and made sure that everything was to my liking before they were done. I appreciate a business that knows exactly what needs to be done, and has a good idea of the proper steps needed to correct a situation, while explaining to me, (who is a lot less knowledgeable of framing, siding, water damage, etc) what's going on, and how it happened. I love the fact that there was someone there every single time I called and had questions. The time frame in which I was quoted the project would be done was more than reasonable, but the fact that all the quality work was done BEFORE the time frame given, was even better. I do say quality, simply because they made sure I was nothing but happy with the job. I do plan on using Disaster Response again. They really do take pride in their work, and it shows. I felt like I was very valued as a customer, and my concerns were always taken very seriously. Although I hope I won't need any more major repairs for a while, if I do, I will most certainly use this company again. Thank you Disaster Response for all your hard work .

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