4.8 (197)
1920 Highland Ave E, Twin Falls, ID 83301
(208) 295-9435
elite-restoration.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Shaun Hoyt
2024-04
We had a flood in our basement and Elite couldn’t have been better! They came out instantly and went right to work to get the water up off the carpet, they knew exactly what they were doing and the customer service was top notch! They were very helpful and explained everything so we understood what the process was. Chris checked in with us numerous times to see if we needed anything and to check the status of the carpet and padding drying, I would highly recommend using this company not only for the professionalism but for the great customer service and friendly crew!!!!!
Thomas Mong
2023-12
Lincoln has been working on our bathroom restoration/remodel and has been nothing but kind and professional. He’s done everything in his power to leave us with a final product that meets our standards as home owners, and has gone well above and beyond in that process.Elites great to work with and Lincoln specifically gets a 5* review from us.(Photos are of drywall installation phase of the project.)
Faye Lewis
2023-08
I couldn't have picked a better company. Power went out and I had left to town. Power came back on ....Toilet plugged and over flowed for 3 hours. When I got home and it was a disaster....as it was flooding our basement and bedroom....our king size matress became a swiming pool. 2 hours later Elite Mitigation crew was was starting the process of cleanup and they had at least 15 people carrying stuff out of basement. Chris, Dave, Tim, Josh and Treg helped us get out house back toegther and better than original. Highly recommend Elite Restoration!! They will fight for you!! Great sub contractors too!!Services: Tile work installation, Install flooring, Flood restoration, Remodeling, Mold inspection, Flood cleanup, Tile work replacement, Demolition, Paint indoors, Repair water fixtures, Water removal, Flooring, Mold mitigation, Water damage-related cleanup & repair, Sewage cleanup, Painting, Plumbing, Mold remediation, Mold cleaning, Drywall installation, Plumbing fixture installation, Water damage-related mold removal, Drywall repair
Jim Eisenhower
2024-02
Contacted Jake with Elite Restoration about testing my home for radon to satisfy buyers home inspection. Jake was professional and prompt and extremely knowledgeable about radon gas, where it impacts the Southern Idaho region and how to mitigate if high levels are indicated. Jake spent ample time needed to answer all my questions and the rates were reasonable. I'd hire Elite again for sure.
Irene Evelyn
2024-02
Elite came to the rescue within the hour of calling them. Chris oversaw and coordinated all the team efforts. Marta, Heather and the girls were so careful with our items and rescued more than I thought they could! Seth was so polite, which I appreciate, as it is hard to let crews into our home. Nate was totally on our side, helping get insurance to pay for repairs. Lincoln was Masterful at drywall repair! Looks amazing! He went above and beyond to make sure we were happy. Every stage has a different crew. Thank you, Elite! A difficult time has been made so much easier. 🙂
Lilly Richmond
2024-03
Tim has been nothing but amazing! He’s been so helpful, reliable, and has made this process which isn’t a fun situation to be in with a flooded basement such a breeze! He’s made me feel very relaxed and confident that he’s got it handle! Which him and the elite restoration team do!Thank you so much Tim and the team! Can’t recommend them enough!!!
Brandi Chisham
2023-05
Tim Condon and his team at Elite Restoration are by far the best restore guys we have worked with. They are very straight forward, honest, and will go out of their way to help you. A special shout out to Chris Schaeffer for waking up at 4:00 AM to come pump 750 gallons of water off of our yard and basement. In no time we had a whole army show up to our home and get straight to work. It was an unfortunate situation but you and your team made the process so much smoother, and were in general a pleasure to work with.Services: Flood cleanup, Water removal, Water damage-related cleanup & repair
Sally Rose
2024-02
I was overwhelmed with a dirty, mouse infested home. I hired gave Elite Restoration a call and within a few days they were there and helped to clean up the worst room and a bathroom. I appreciated their kindness and professionalism. Thank you!
Rita Dean Seeley
2022-05
Elite Restoration did an amazing job vacuuming up over 250 gallons of liquor off the floor of the liquor store that I manage in Twin Falls. An entire section of shelving fell making the most fantastic mess I have ever seen. They sent out a crew immediately to assess and mitigate the damage. They answered all questions and followed through on everything promised.
Trish King
2023-07
On behalf of Twin Falls – Boise Rigging Supply, we highly recommend Elite Restoration! Tim Condon and Dave Hall were absolutely pleasant to work with! They were on the ball and made sure all our concerns were addressed. They were honest and hardworking, keeping in contact with us through the whole process. The subcontractors that they hired were outstanding. From demo to finish they are the best in the West!!!
Teagan Cabrera
2024-03
Absolutely great service, had great time dealing with them. Tim made sure we were getting taken care of in a timely manner! Would definitely recommend!
Sally Hunter
2023-10
Chris with Elite is amazing to work with, he keeps everyone updated and is very thorough. I haven't work with another remediation specialists that is as good as him. He should train other employees. Without knowing what he makes, I say he deserves any raise that he requests! Employees like him are hard to find.Service: Flood restoration
Debra Mullins
2024-04
I Was really impressed by the professionalism and amazing service that the girls provided! They went way beyond my expectations. I would definitely recommend their services.
Dark Subjects In Anime
2023-09
Very great company to work with. Good, hard-working people. The jobs are very physically demanding, I'm sure, and these people worked to their fullest. I won't be forgetting how glad I am anytime soon. My family is very grateful to have our house back. Jeremiah was the man!
Stacy Cooper
2023-08
Nikki and her ENTIRE TEAM HAVE DONE AN INCREDIBLE JOB.We have never experienced a fire before, but their knowledge, responsiveness, and work ethic throughout the process have been exceptional. We have full confidence in them and their years of experience are quite evident. Additionally, this fire in Ketchum Idaho was very traumatic for us….they were kind, understanding, and reassuring. We CANNOT RECOMMEND THEM HIGHLY ENOUGH. .I hope we never experience a fire again, but if we do…Elite will be our first call…and in particular, Nikki and her team.We could not recommend them more highly.Services: Drapes & curtain cleaning, Tile work installation, Mold inspection, Tile work replacement, Water damage-related cleanup & repair, Upholstery cleaning, Fire damage cleanup & repair
David Robinson
2024-01
We had a project in our office to remodel some areas. Nate and Lincoln did a fantastic job with their work and clean up. Thank you both!
Sarah Hernandez
2020-05
From the beginning of the process to the end, Elite was great to work with. Tregg, Tim and Nate all did a wonderful job. They kept in constant contact with us throughout the mitigation and restoration processes. We couldn't be happier with our new flooring.
Kelly Uriguen
2023-11
Chris at Elite was super responsive and made sure our water damage mitigation went quickly. We had a water line leak on Labor Day weekend and they came over immediately to get the ball rolling.Services: Demolition, Mold mitigation, Water damage-related cleanup & repair
Miklo
2024-04
Lincoln over at Elite has been amazing, taking extra steps he didn’t have to do just to make us happy. Thank you Lincoln for all the hard work.
Michelle Berry
2023-07
I called Elite for some water damage, they wasted no time in coming out assessing the damage and getting drying equipment out to prevent any further damage. Tim, Christopher and crew kept me well informed, always available to answer questions and were all very professional. They really took the worry out of a stressful situation.
Michelle Kyle
2023-07
Elite is top notch, I have been dealing with a water damage claim with insurance that has turned into way more and Elite has been very helpful getting things done the right way! Tim, Josh and Cody are great to work with.Services: Flood restoration, Mold inspection, Flood cleanup, Demolition, Mold mitigation, Water damage-related cleanup & repair
Teresa Marriott
2023-05
Elite Restoration did an amazing job for us after our dishwasher leaked and caused considerable damage, including mold, to our floor and sub floor. Upon finding the damage, Tim responded immediately and assessed what was needed. The entire team took care of everything and were professional, polite and left everything better than what they had found it. Attention to detail was appreciated and we have no hesitation in recommending their services. Elite went above and beyond.
Ken Fox
2023-07
I worked extensively with Elite Restoration Contents and Cleaning, with a crew led by Nichole Homolka out of Twin Falls. This was in regards to my severely water damaged home in Ketchum, from which we removed the contents of a 3000 SF house full of possessions accumulated over 30 years living in Ketchum.Nichole and her crew were fabulous; meticulous and careful beyond any reasonable expectation. Nothing was broken, including the packaging and removal of a very large wine cellar. I worked with Nikki and her able crew over a period of 6 weeks. They were truly amazing and I give them my very highest possible recommendation.Service: Carpet cleaning
Heather Branvold
2023-05
I highly recommend Tim and his employees at Elite restoration. We had a huge mess with flooding into our basement from our fridge and they got here super quick and took care of it. They have been so great to work with. What could have been a very stressful situation has been minimally stressful with all of there help. Thank you so much for all you've done so far.
Raymond Rose
2023-05
Our dishwasher was damaged from the installation date last September in our brand new home. It leaked and water damage was done to our kitchen. We notified our insurance and they mentioned Elite Restoration so we called them. Literally within two hours they arrived and began the cleanup; demolition of the cabinets subfloor and walls. They immediately began the mold mitigation effort. Subsequently Elite provided the necessary craftsmen to repair the damage and our kitchen is now better than new. I would recommend them to anyone who faces the problem caused by water leaks. Great job Elite and thank you all.Services: Install flooring, Flood restoration
Mark Schneider
2020-05
Great company. Had a really good experience working with them. They rebuilt our kitchen after a flood and it turned out incredible. Dave did the construction and always communicated with us what was going on and the project came together really fast. Josh worked with our insurance on getting a quote to them and was very helpful with the insurance side of things. Overall a very positive experience and I would highly recommend them!
A Scott
2021-05
Josh, Tim and the rest of the team have been fantastic to work with. When we had a leak in our basement that seeped into 3 different rooms, they worked with our insurance company to get us all fixed up. They're customer service has been outstanding and their communication with us has been a wonderful. I will be recommending them to my friends from now on.Services: Install flooring, Remodeling, Mold inspection, Flooring, Water damage-related cleanup & repair, Remodeling, General carpet cleaning, Drywall installation, Water damage-related mold removal, Drywall repair
Nolan Rice
2020-05
I called Tim and his crew to my home at 11:30 pm. They arrived equipped and ready to handle my flood. All water was removed by 3:00 am. Tim and his crew arrived again at 8:00 am (five hours later) to check the progress of the drying process. This showed me their commitment to drying my home quickly and correctly. I'm sure they got little sleep that night. I appreciate their professionalism and quality of work throughout my mitigation process.Josh was the project manager for the restoration of my home. He is a polite, patient, skilled craftsman. He listened to all my requests and concerns. My home was restored to like new quality. I am very pleased, and would highly recommend his services.Thank you to both teams.
Sabine Hue De Laroque
2023-08
Charged for items or services which were not done, lied to me for things being done, broke cabinet, did not do the job correctly had to come back and re do the flooring. Disrespected personal property, never got the whole story, the right hand didn't know what the left was doing. Never again. Had a flood n my house took almost 2 months to get it back, after the house was empty for one month.Services: Install flooring, Flood restoration, Flood cleanup, Flooring, Water damage-related cleanup & repair
Sarah Catalino
2023-05
Elite was great to work with! Everyone was quick to respond, very kind and very helpful! Jessica was great to work with on site. Natalie was so sweet on the phone.We'll definitely use them again in the future, if the need arises. Thank you!Service: Mold inspection
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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