Overhead Door Company of Twin Falls

Jon Jacobson

2024-03

Had trouble with the garage door remote opener. Service man was out that afternoon and problem fixed in fifteen minutes!

Sabrina Myrick

2023-06

We have 3 commercial doors at work and Eli and his fabulous crew always go to the extreme to take very good care of us. Always enjoy having them come by, they are a fun bunch that obviously work hard and enjoy what they do. Many Thanks to Overhead Door and all they do for us!

Dave McAlindin

2023-07

The technician arrived on time and was very pleasant. After reviewing the situation he judged we needed a new circuit board. The lighting strike had caused the circuit board to fry. A new board will be ordered and installed asap.

Chandler Andersen

2023-06

Great crew, they always show up when we need them at work. If it can't be fixed you didn't call Overhead Door. Come rain or shine they always show up with a good attitude and work hard. Thank you Eli and the entire Overhead Door crew!

Chelsea Wilson

2023-05

These guys saved the day! So friendly, very efficient, came next day and got my garage door up and running, replaced the sensors, the guy that came out to fix it was so nice, knew his stuff. I will be using them for all my garage door needs!

Dora Osborne

2019-05

Absolutely amazing service! When my garage door disaster hit I called Overhead who immediately came to the rescue. I called late afternoon, sent pics of the door, and within the hour was scheduled for repair the next morning. Both the scheduling team and repairman were professional and punctual. Pricing was discussed up front with no hidden surprises and quality of repair was great.

Renie Reed

2019-05

Our garage door went off track and would not close. My husband went to their office and explained the problem to the lady in the office and she explained that they did not have any service appointments available for several days. James Morris, the branch manager, overheard the conversation and offered to come right out to at least get the door closed. He was able to not only fix the main problem but also replaced the other wheels that were aged and would break in the same manner. The price was very fair and we weren't charged for an emergency call which I expected and dreaded. Excellent service!

Steve Murphy

2023-05

Had a problem w/ the paint around my garage windows, was turning yellow due to the sun. I called the company & spoke w/ Eli the branch or General Mgr. I explained the problem, expecting some push back or they would send someone out to look at it. Wrong on both counts. A couple days later Eli came out & repainted the boarders around the 4 windows himself. Very impressed! Thanks guys, much appreciated.

Brad Nichols

2023-06

Simply awesome and quick service. Anytime we've needed help the service has been quick and affordable. Have the do the maintenance, adjustment and cleaning!

Kyle Noorlander

2023-05

I've used Overhead Door a few times.Each time they have been responsive and extremely quick to help me. Their customer service is top notch and I will use them in the future.

Michael Fisher

2023-05

I had a spring break in my garage door and needed quick repair.. I called Overhead Door.. they said they were busy but a repairman would come that evening..John Kelly, a repairman with Overhead Door.. called to announce his intended arrival at around 7:30... he asked if it was OK to come by.. arrived...explained the problem .. repaired the broken parts quickly and left.. while here, John was very courteous and and informative.. it was a pleasure working with him..

Rebecca Solheim

2020-05

Great company. We had two estimates from local door companies, both said we would have to replace the entire door. Overhead Door came by today and said they could fix it. They were able to save us about 800$ so happy we called them!!

Minnie Parisio

2020-05

My door was severly damaged when the tow company's cable broke and my car came off the truck and went through the garage door. Overhead Door co prrson was out the same acternoon and assessed the damage. A new complete door was required to fix the damage. An employee was here the next morning and secured the door and entrance into my garage. Ten days later my new door was installed. Great service and on time. Very nice people to work with and a beautiful new door. Thank you.

Deric

2014-05

First off I can not comment on installation, or even repairs.My issue arose on a Sunday morning, I had a piece break off of my garage door that made it unable to function.On the Overhead Door Company of Twin Falls web site they advertise 24 Hour emergency repair.When calling the phone number for Overhead Door Company of Twin Falls, I was directed by another message to call a separate number for 24 Hour emergency service.When I called this number(10am mind you), the phone on the other end was answered, but nobody made a sound, I heard breathing and movement, then was hung up on.I then called immediately back and was quickly sent to voice mail.Apparently the 24 Hour emergency service is a misnomer, and just something they put on their site to comfort would be customers for initial installations, as there is no true 24 Hour emergency service.While I will note once again, that I can not comment on repair or installation service, I do feel confident in my review of their customer service. Which is to say they have none of.

Taylor Wilson

2021-05

I am so impressed with this company! They didn't try to take advantage of our situation and did everything they could to help us out. When my garage door finally bites the dust, I will immediately go to them for a new garage!

A T Repair

2018-05

I needed a part to fix my garage door. They helped me figure exactly the parts I needed and even had them in stock. They were a little more expensive than ordering online with someone else but their service was well worth the price. Excellent service guys!

Abu Nazir

2017-05

Great Company. They came in and solved a very simple problem and lubed up my garage door. Originally it was going to be 70 dollar just to come out, but they solved the problem extremely quick, easy, and free of charge. 5/5 would recommend.

Michael Strom

2020-05

What a wonderful service. I appreciated the phone up dates concerning my installation. Rod, our service provoder, was very pleasant! I certainly would highly recommend this garage door service.

Boosted 38

2017-05

I totally destroyed my bosses garage door on accident while he was on vacation, I called overhead door and spoke to a wonderfully nice lady who completely understood my situation. With lack of funds and time to even attempt to fix the two cables I snapped and the glass I shattered I was pretty stumped. Overhead door came right out the next morning and I had THE MOST BAD ASS guy come out. he literally had my mess straightend out in 45 minutes... glass everything and it was only 145 dollars witch was a steal!! I needed new cables, track, glass, not to mention the door was tweaked. Don't hesitate if you want the work done right it's worth the wait, it's worth the money. :)

Andrea Huettig

2014-05

This company is horrible to deal with. Every time they came out to fix our garage door they would blame the problem on something different. We would have them fix it their way but it still didn't solve the problem and they would charge us for it. They never return phone calls either! I would not recommend this company to anyone!

Alan Heck

2018-05

I've used overhead door for more than 20 years. These guys know their stuff. They can handle any installation for any application. They also have a great line of residential products, beyond the simple and traditional.

Aaron O

2024-01

Dave was great! Highly recommended

Rich Romero

2019-05

Super happy, as he lubed up my door and repaired loose panels around it I couldn't fix myself. Since they don't make the door anymore, he said he couldn't get parts, so he did what he couuld to made it look tidy again.

Jess L.

2021-05

They were excellent. Did a fantastic job, helped us out a lot! Will definitely do service again. Highly suggest to anyone

Diane Rogers

2023-06

Employee is very pleasant and friendly. Gets job done in timely manner.

Cody

2017-05

This company is horrible to work with. Terrible customer service inside building. Unorganized and very rude. Trying to purchase something is almost impossible. Service is slow, always a couple weeks out.

Dana Scoggins

2017-05

Can't speak of their work or product.... have been calling and calling for 3 months now,, eating urgent messages !!!....ot even the common courtesy of a return call just to acknowledge the multitude of messages I had left!!!

Cathi Leeming

2020-05

Great service. New car can be programmed. Clicker will be in Nash

Kim James

2020-05

Great company have used them for many years at our cabin and homes in Twin Falls.

Michael Cole

2019-05

Competitors as they may be, everyone at overhead has always had a great attitude with me and helpful in any way they can.