Rainguard Roofing

Dan Gammon

2023-11

From the initial estimate to the last shingle put in place, this company was professional through the process. Nathan provided a timely quote and explained the services they would provide. All went according to plan (with the exception of the weather, which they accounted for with extra protection and tarping). I especially appreciated their cleaning the job site each evening, the clean lines of new shingles, and attention to detail on the drip edges, roof lines, etc. I fully recommend their services to anyone needing roofing!Services: Roof repair for storm & wind damage, Roof inspection, Roof installation

Freda Ursenbach

2024-04

Rainguard Roofing did a great job for us. What started out as just a repair job and after talking to Nathan we decided on a full roof. Our yard was spotlessly cleaned up of debris and nails. We are very pleased with how we were treated and the quality of the roofing. We would recommend Rainguard Roofing to anyone needing a new roof.

Liz Johnson

2023-12

They came out to inspect my gutters and said my gutters were okay but noticed a piece missing from the corner of my roof. They said that it would start leaking inside eventually if the piece wasn't put on. I agreed, they sat up everything for me. It was so effortless on my end, which I appreciated. I felt that they were honest and trustworthy. They could have said they needed to clean my gutters and I wouldn't have known the difference but they were honest about it and said my gutters looked fine right now. I will definitely go back to them and would recommend them to anyone that is looking for an honest business. Thank you for the ease of the repair and the kindness of your employees.

Veronica Steffens

2024-02

My 2' x 4' skylight started leaking approximately 2 years after the installation - apparently the roofers who did the job were out of their element. Rainguard was brought in to repair the problem (shout out to Mark who did a really great job!) I now have a skylight that is sealed & leakproof - I'm very pleased. I recommend the Rainguard team highly - I plan on using these folks again for another roofing problem this summer - I wouldn't hesitate to recommend them!

Jennetta Billhimer

2024-02

I was not happy with the services of Rainguard Roofing. We had so many problems. The process of getting the skylight windows in our home replaced went on literally for years. First we waited a long time to ever hear back after the initial bid was agreed upon. The team was having problems and the company didn't follow through with us after what appeared to be a firing of the first guy we saw. Then they had to come re-bid, but even after that we were had to continually call over months to see if they were going to get to us. There was always something. They couldn't find the windows, they had other projects that were more important... At one point they kept tarps over the open holes that were now in our roof as the rainy season was beginning. Lack of communication between the team as well as a general lack of interest in the project kept us wondering when we would ever be done with this nightmare. It turns out that the project is still not done even though we have paid the bill. We still have the inside frames to finish because they said they couldn't figure that out. And worse, the windows they put in have screens that don't fit around the edges. We can't open the windows. We can't unless we want to risk the entrance of yellow jackets which nest on our roof coming in. I took pictures of a yellow jacket that had slipped in through the crack between the screen and the side and sent it to them. They refused to do anything about it. So we can't open the windows without mosquitoes, yellow jackets, box elder beetles, leaves and other things from the trees above coming in. Not to mention that this was a very expensive job. The men who came to do the job were friendly and I appreciated their efforts. The company overall was hard to work with. It was very much as if they didn't care.

Paul Bowman

2024-03

First off, let me start by saying the finished job looks great. However, it was a long road to get to the finished product. Communication from Rainguard was poor and the initial repair job was completed with the wrong materials and looked bad. Surprised that a company would "complete" the job using materials that didn't match in color or size. It took a while to actually get someone out who could complete the job accurately with the correct materials.

Sara Gemmell

2023-12

We were very impressed with our experience working with Rainguard through our recent roof replacement. They were timely, professional, thorough & communicated well. They gave us a fair quote, their professional opinion & they got the job done quickly and as they promised they would. I would highly recommend.

Kallie Carney

2023-11

I hired Rain Guard to re-roof a house that had substantial damage from a hailstorm. Brandon showed up the day he was asked to come look. He gave us a fair bid quickly and the roofing crew started a few days later and did great work. They cleaned up their messes and was courteous to be around for my client. The roof is beautiful, and we were able to list the home quickly. Thanks guys!

Mike V

2024-02

This was another visit regarding gutter leaf guards installed when the gutters went in a year ago. The gutter install was problematic, but RG did return several times to correct the minor issues. The problem with the original leaf guards was that they were a cheaper variety -frame/screen- that were damaged in the hail last spring. I recommended that RG sales make sure to offer BOTH options up front so customers can choose the higher quality product instead of assuming the cheap ones will suffice. Biggest issue is that the up front sales communication doesn't connect well with the project planning (3 separate jobs -gutters, roof replacement and eventually sealing shed roof) and required several follow-up calls to get the thing moving. Work quality for roof replacement and shed sealing was very good. Gutter work was a bit off.

Sherri Richens

2023-11

Rainguard did exactly what they said they were going to do. They were so friendly and such hard workers. I can see why they are loved by many the team knows what they are doing and it turn out so good and beautiful! I would recommend them to anyone if you are concentrating them just do it you won’t regret it!!! Thank Rainguard and Team!!!!!!!Service: Roof installation

Bonny Scott

2023-09

Rainguard Roofing was very easy to work with. I expected that my roof would take a couple of weeks to replace and was very pleasantly surprised that everything was finished in a fraction of the time! Our crew was conscientious and dedicated. We had a baby in the house so getting everyone off the roof made a huge difference in his sleep! I definitely recommend Rainguard Roofing.

Jenn A

2023-05

We just got our roof done by Rainguard less than a month ago. It looks great and they offer a 50 year warranty at a very reasonable price (unlike some other companies). They were able to come out within a week and on the weekend to boot. Those poor guys worked through rain and snow for almost an hour until they got to a good stopping point. They came back early the next day to finish up. It would have only taken them two days, had it not been for the weather. They also sent out their head guys to thoroughly inspect the work that was done, within a couple of days.The roof looks excellent! I'm so happy with my new roof. Thank you guys for offering such great quality and workmanship at a very competitive price.Thank you Nathan, it was wonderful working with you.Services: Roof inspection, Attic venting, Roof repair, Roof installation

Kenetha Tomkins

2023-07

Rainguard installed our roof 3 year's ago they did an amazing job. This year they installed gutters for us and once again did an amazing job. The most important part is their always friendly and ready to help. Thanks Rainguard for your services.Services: Gutter installation, Roof inspection, Roof installation

Mark Nieves

2023-07

Rainguard Roofing installed a gutter for me in my panic before winter arrived. They were very professional and timely. Once the spring melt hit there was a spot that needed adjustment. Rainguard took the call and responded by repairing the spot. They stand by their work and my gutter system is flawless.

Vada Sorenson

2024-02

I was happy to pay my bill! I had a foot of snow on my deck, sidewalks and driveway for way too long. Good Job you guys.

Kyle Noorlander

2023-05

I'd like to preface my review by stating that I truly feel Jeremy, the owner, is a very nice person. He went out of his way to make things right for me. My experience with him was 5 stars. My job experience is about a 3.I was excited for Rainguard to start my roof. I've had them do little projects and they were great to work with. They started Sept 3 with tearing off. The crew didn't pick up trash, left nails in my driveway, and would leave for long lengths of time randomly. It seemed like everyone needed a 15 minute smoke break multiple times an hour.When they started drying in my roof and applying ice and water shield, synthetic membrane, etc., they did a horrible job. Most of it was applied incorrectly and I immediately texted pictures to Brandon who was very responsive. The ice shield had large and multiple wrinkles in it, which had to end up being sliced and patched. The next day, the manager, Mike, was on the job. He assured me that everything would be fixed.I watched them "fix" things. They proceeded to shingle and didn't put starter shingles down correctly, they shingled over nails and other things coming through the membrane and ice shield, and they did a horrible job on the drip edge metal.Long story short, Mike was very upset that the crew was doing a horrible job and vowed that he would fix it. He passed the buck onto the crew, taking no responsibility. He started to do a lot of the shingling and patching. He assured me that the metal would be taken off and fixed, ice shield would be fixed, and any other issues would be resolved.It took over a month for these issues to resolve. There were areas that needed to be fixed and I told Mike several times and sent him the same picture multiple times. Each time he had a reason why certain things weren't done. There were shingles that had nails coming through and all they did was put silicone under the shingle. After all these weeks of constantly asking him to fix these issues I told them I was going to wait for Owen's Corning to see it.Jeremy and OC came out and looked at it all. Jeremy assured me they would make things right. When they started to do tear offs of multiple rows of shingles to fix the ice shield and other issues, I discovered that Mike had not patched the ice shield LIKE HE SAID, and instead just left it cut and shingled over it. Not to mention the metal that he said he replaced was actually never replaced, but just "fixed". So he lied to me multiple times. He himself also never applied things correctly or did the starter shingles correctly.I do like how Rainguard had a 50 year warranty. Jeremy took full responsibility for the lack of communication, horrible job that was done, etc. My roof was finally done on Halloween. It took almost 2 months for everything to get done because of all the mistakes.Would I recommend Rainguard? Depends. If I had the same crew (which I was told was let go), absolutely not. If there were a different manager overseeing my job then yes. I've spoken with many people who have had Rainguard and they never had these issues.I was able to fill an entire garbage can of trash that was never picked up. There were nails and trash in my backyard for weeks. I cleaned up cigarette butts and nails along the sides of my house and in my yard for weeks. Maybe a different crew would do a much better job.But I'm thankful for Jeremy for fixing everything. He stood by his word that he would make it right. He was honest, listened to my concerns, and was very responsive.Service: Roof installation

Kathy kinser

2023-05

What a GREAT job!!From the initial estimate to the final walk around Nate and Brandon were available to answer questions and hear my concerns.Their crew worked VERY hard to get this job done in a very timely manner considering the lateness of our start date and weather concerns. They worked hard to not to damage my landscaping and their clean-up is beyond reproach considering the messy nature of roofing, in general. Again... GREAT JOB. I would highly recommend Rainguard RoofingMary F.Gooding IdService: Roof installation

Brian Cecilio

2023-05

I had my gutters replaced by them lil over a year now.They were timely - 4starsFriendly - 5starsWhen it came to the gutters themselves..-1star.Their crew at the time originally fudged up the layout of my gutters and I had to show them my copy of receipt with blueprint, they corrected it.Secondly... It has been 5-6 times now where I had to have them come out to fix or replace seems because the seems kept coming off and water was either leaking on my a/c unit or against my foundation. They have a new crew now and im willing to give them a chance on the "repair" they did. If there is problems again, im calling and i will not be a happy camper.

Tiffany Zimmerman-Mills

2022-05

Rainguard is the BEST roofing company in The Magic Valley! They have phenomenal customer service, their staff is friendly, their guys are highly knowledgeable AND polite. They get the job done in a respectable amount of time. I just can’t say enough good things about Rainguard! Highly recommend them. Thank you for everything you guys have done for my family and home!

Matthew Lancaster

2023-05

Requested them to repair some of the roof membrane on a commercial building we were renovating. Storm was coming in, and I got worried and called. They came over the same day and got it repaired! Great service, great people.Services: Roof repair, Roof installation, Roof damage repair

Stefanie Hauff

2020-05

These guys were amazing from start to finish! Jeremy explained all of our options and walked us through the process. Replacing our roof in the middle of winter wasn't on our to-do list but these guys were fast, efficient, and professional. John even came over after hours to ensure we were water tight before rain hit during the project. If you want your roof done right, call Rain Guard Roofing! You won't be disappointed.

Matt Wieland

2023-08

Rained early in the week which i'm sure delayed their other scheduled projects. They did get my roof dried in by friday and even worked on the holiday weekend. Quality of work was great and the final check on the roof made me feel confident it was done correctly. Also, way cheaper than any bid from the Wood River Valley (almost half).Service: Roof repair

Cheryl Martin

2022-05

If you have ANY roofing needs, search no further. I had water coming in thru the middle of the living room ceiling and they came out the same day I called to tarp and prevent further damage. They are professional, show up when they say they will and do an amazing job start to finish. Communicated the process and progress from start to finish- beyond what I have received from any other contractor working on this full home renovation- and they provided pictures with the invoice of the entire project. Can't speak highly enough of this company, I would recommend them to EVERYONE!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair

Mike Thompson

2022-05

I had to replace my roof. These guys do quality work. They are all very professional and friendly. They ripped off the old roof and finished installation within 5 days. Then they did 2 follow up inspections to make sure all was done right. Very satisfied.Service: Roof installation

Steven Montonye

2016-05

I was so impressed with the professionalism and the speed in which my roof was completed. I had them tear off two layers of old wood shingling, and replace it with a new roof. At 8 am the team arrived and got straight to work. By 5 that evening the entire thing was done and cleaned up. The customer service from getting the bid, to getting the bill was very pleasant. I would recommend Rainguard Roofing every time.

Lisa Harper

2017-05

What an exceptional experience! Rain Guard roofing was a joy to work with, from the estimate to the completion of our roof job! The staff was very courteous and mindful of keeping the area clean and protected and free of debris. They came in and got the job done quickly and efficiently...The construction staff was timely, reliable and respectful and Our roof looks AMAZING...THANK YOU Rain Guard for such an effortless worry free experience! Can't wait for you to do our gutters!

Dianne Weaver

2018-05

We had our house re-roofed this last summer and Rainguard did a Fantastic job. There were 3 or 4 guys working on the roof. They had to strip off 5 layers of roofing material before they could even start the roof. They had all of the work done in 2 1/2 days. Those guys really busted their rears every day. And all of them were so nice and respectful. Not to mention that Rainguard goes over the ground with a magnetic strip to ensure that there are no roofing nails there. And when they were done our yard was cleaner than when they got there. As far as we are concerned, This is the only company of this nature to use!

Beau Burk

2023-06

Rainguard was awesome! Made suggestions, setup a time, very quick and efficient, and cleaned up after the job. Very good contractorService: Gutter installation

Ross Andersen

2018-05

Being from out of town, I got a call from my renters that a severe wind storm had gone through Twin Falls and had taken most of the shingles off my roof. After calling several other roofer to no avail, A friend recommenced Rain Guard Roofing. From the first call they were right one it. I had an estimate very soon even before the insurance had appraised the situation. Once that was done , they set a date to complete the work. Due to weather they missed the date by a couple of day. but finally finished the roof, what a beautiful job they did. Couldn't ask for any better job!!!

89801wink

2019-05

This is a hard review for me to do. Eric Hawkins here in the Elko,Nevada area gives some of the best Customer Service I have had in many years from anyone.That being said...the reason for the need for the customer service, is that I have had numerous small leaks in a new TPO roof on a commercial property. Having just remodeled the inside including new tape and texture, lights, paint, etc., it is troubling to say the least.Perhaps it was because they did an emergency roofing for me in January (not the best time to do roofing)....I don't know.Like I said...a tough Rating and Review....otherwise they would have received at least 4 1/2 Stars.