John J. Cahill Plumbing, Heating & Air Conditioning

Gregory - Chicago Condo Management

2024-03

Cahill has the staff and the expertise to resolve complicated and mission-critical plumbing and heating issues. When it's time to bring out the big guns, we've relied on Cahill for many years.

Jeffrey Storer

2023-05

I’m so happy with the way everything turned out. I could tell my 35 years old furnace needed to be replaced… just not this soon , lucky for me, Cahill is just down the street. I called that “alphabet” company with the fancy commercials but all they cared about was selling me a new unit. They didn’t even inspect the unit before telling me it needed to be replaced and then did a lot of double talk and gave me two very high quotes… I felt like I was buying a used car.When the service tech from Cahill called me back the same day and said he was on his way I was so happy. When the tech arrived, he put booties on his shoes before he came into the house. He spent more time inspecting the unit and even got it started unlike the “alphabet” company and then he showed me exactly why the furnace needed to be replaced.The next day, Tim came out and gave me a reasonable quote for the work and said they could install it this week. No games, no gimmicks just an honest transaction.The furnace was installed the next day and I’m so pleased with the performance. For the first time since moving in 13 years ago, the house is evenly warm throughout. Everyone I dealt with was friendly, knowledgeable, and professional.

Bob Davies

2023-05

They were at my house for an hour trying to figure out what was wrong with my furnace. I was then told they needed to order a part. They then invoiced me for over $300 for their time and told me I would be invoiced when they came back again for the part plus additional labor to install the part.Their hourly rates are unreasonably high and I recommend people look elsewhere for more reasonable HVAC rates.

Ronnie Dugan

2023-05

Excellent company but the rates they charge residential customers are too high. If you need a faucet changed or other relatively simple jobs like toilet replacement, go find another plumber or be prepared to drain your bank account. Too many good plumbers are charging sky high rates with Cahill leading the pack. That said, I use them regularly for other complex tasks which justifies their high rate.Service: Faucet installation

Benjamin Thompson Thompson

2022-05

Receiving a $684 bill for a "annual Turn-On/clean" service. When the technician arrived, he called me once to tell me what services he was completing. When I asked him what the total would be, he said he would call me back to discuss. I never hear from him again. I did call the same cell phone 8 different times with no answer. I then called the office and left several messages with the "accounting" department. I did not receive a return call until almost 3 months later. Upon discussing the issue, they sent me a $689 bill. When I told them, that I never heard back, and had to hire another contractor to complete the work they supposably started. The company hired (invoice attached) did the entire job for $456.00, which included the same services that John J. Cahill was claiming. I had used John J. Cahill's service prior, and did not run into any issues. I did have a discussion with the owner, and told him that his previous technicians were professional and finished the job with no issues. He stated, "Yeah, because of COVID, we've had issues finding good technicians, and I'm sorry that they never got back to you". That's great, but if that's the case, why am I still receiving a bill? I even sent them the contractor (Deljo Heating and Repair) that did the job that they didn't and invoiced me only 3 weeks later for the same work they were claiming they did. Still, I now have a bill and threatening lean from them for $689 for work they never did.Services: Plumbing leak detection, Plumbing pipe repair, Water heater repair

Steve Yablong

2021-05

Hire them if you want the best. Their service has been great. All their plumbers are top notch. They show up when they say and leave the site fixed and in ship shape.They're especially great for vintage buildings having fixed waste stacks and pin hole supply leaks in the wall in mine.Anyone who's lived in such places knows how tricky things can be. But their experience shows. All work was done well and done quickly.Only reason for a four star rating is their hourly rate is steep. I understand, "you get what you pay for" and they are a skilled trade. However, I'm a tax accountant and don't bill as much.

Amy Stockli

2022-05

Never again! Used Cahill for standard boiler maintenance, which included replacing the thermocouple, Dec 2019 @ cost of $350. All good. Had standard maintenance performed on the boiler again Jan 2021, again included replacing the thermocouple. This time the cost was $518! Less than 3 months later, we didn’t have any heat. To have a Cahill service person come out it would be a brand new call and charge – even if it was the thermocouple that was just replaced 3 months earlier. CAHILL ONLY COVERS THEIR LABOR FOR 30 DAYS!! Insane! I used a competitor and sure enough it was the thermocouple. There are way too many other options in the market than to go with this one who is not only one of the costliest but also doesn’t stand behind their work.

Leslie M.

2021-05

Both technicians Rich & Jason were great!Professional, patient, informative and thorough. Although we never met Scott, he was funny & helpful. He gave us a few options and instructs over the phone during a snowstorm that brought clarity & calmed our worries abt the leak. Great company!

Rozi Bhimani

2019-05

We called for emergency service on a Sunday and were encouraged to wait until the next day and told we would be prioritized. We were given a 12-4pm service window. They didn’t meet that service time and will now be charging us overtime. Such a failure and very unfair. If they couldn’t service us, we would have called another company. Very disappointed. Previously loyal customer lost forever.

Maria Valdivias

2024-01

Horrible service. Don’t contact them. They talk over you, they don’t listen to you, and they do not help you in anything.

Georgia Edu

2020-05

The plumbers themselves are great. Friendly, professional, and they get the job done.It's everything else that hurts their operation. They fail to schedule and send plumbers at the right time; bill incorrectly and unexpectedly, then threaten to send you to collections; incredibly unresponsive; lie with impunity....Wish the plumbers ran the whole show!

Shaun Kranish

2019-05

Great service from the servicemen. Had a plumbing job that another company refused to do because they didn't know what to do. Cahill's men didn't even flinch and finished the joj quickly and perfectly. Taking off 1 star because initially it was hard to get them scheduled.

Ric Beyer

2022-05

Called three companies, quickest reply. I new what I wanted he didn't have it, but had no problem getting it. Had a new hot water tank in less than 48 hours ! Thanks John

Xiang Pan

2017-05

My toilet is leaking. Two guys came to my home, checked the toilet for literally 5 mins and told me the toilet is too old to be fixed. They will charge me ~850 dollars for replacing a new toilet, which I refused. No second options. Then they charged me $146 for coming to my apartment and "labor fee". BTW, my apartment is 5 mins away from their company.

Suzette Radford

2022-05

Highway robbery! Charged $98.00 just to come out then $228.00 PER HOUR for the plumber. Of course they didn’t have the right part so had to come out again. Charged $85.00 for the second trip out plus $228.00 PER HOUR for the plumber. Buyer beware! They’ve got a lot of nerve.Service: Plumbing leak detection

Matthew Koschak

2015-05

Had Cahill come out to look at the air conditioning unit at out condo. Another company in Evanston had previously looked at it and told us we needed to replace the compressor to the tune of $3k! Cahill's repair technician actually spent the 2 minutes to figure out what was REALLY wrong which amounted to a faulty $45 part. Within 15 min we had cold air. Very happy with the service.

Brian Burns

2018-05

Had Cahill come to our house with what we thought was a broken pipe involving our sump pump. The plumber they sent figured out the problem was an obstruction in the pipe to the street sewage system; tree roots. Took care of the problem quickly and suggested a company to assist us in the clean up and sanitizing of the affected area. I'd definitely use them again.

Jeannemarie

2023-11

Professional and through. Great customer service and quick scheduling. I wouldn’t call anyone else

Edward Selivon

2023-11

Excellent service professional technicians.

Stephen Adams -Cochran

2022-05

Thank for the efficient service getting my furnace up and running before the cold spell.

Hoffmann Anna

2023-05

Good service but ectreemly expensive.

James K

2020-05

Great service, friendly technicians, and fair prices

Ben Fisher

2019-05

Quoted a $100 dollars then was sent a $600 bill.

Sroth

2020-05

Do the job right the first time. Worth the $

Alan Hester

2020-05

Reliable friendly very accommodating

Mani Juarez

2020-05

Good work environment, good friends, workers and employers