4.8 (133)
1335 Industrial Dr, Itasca, IL 60143
(630) 775-0215
jnkhome.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Yvette Cordero
2024-05
We Highly recommend J&K! They replaced our entire home siding. John and his team were extremely thorough, professional and friendly taking the time to explain the products, its use and durability in the selection of their quality products and options. They worked directly with our insurance and did all the leg work to ensure permits, proof of insurance and certificates were all available. Amazing! Upon installation, the attention to detail was impressive, and when they left, our home and surroundings were left immaculate with no traces of debris whatsoever. John, the manager, even followed-up afterwards to ensure we were satisfied with the work and if we had any questions. The epitome of Service Excellence.
Adriana Hemzacek
2023-09
Putting your home’s roof and siding into the hands of someone shouldn’t just be anyone…It should be the team at J & K Home Improvement. They served as an extension of our intentions. They were our advocate from Day 1 when we first had a site visit to 1 week after completion. The relationship is what made the experience - conversations on text, conference call, and the quick stop-by. I was so proud to have the J&K truck in my driveway. It’s no wonder J&Al are Lake County Five-Star Rated Contractors.
Deb
2024-04
Working with Joe Kim of J&K Home Improvement & Restoration was a pleasure. This was my first time having a new roof, so I had trouble deciding on a color. He brought out larger samples, which greatly helped, and I love my chosen color. Joe’s communication, responsiveness, and caring about customer satisfaction went above and beyond my expectations.I’m very happy with the process, from filing the hail damage claim, color selection, and roof removal/replacement to fixing minor siding clean-up issues. The roofing crew was pleasant and very respectful of my property, covering all bushes and areas that could be in the line of flying debris. They worked all day and didn’t leave until they had everything cleaned up and had me walk around to inspect. If you are looking for a high-standard quality experience, I recommend hiring J&K Home Improvement.
Blake Boysen
2024-04
J&K was very knowledgeable and professional about the process of replacing my roof after hail damage. They helped me from start to finish and I am very grateful. They helped me understand every step. I would not hesitate to use them again for any remodeling needs.
James Gantenberg
2024-05
Worked with John Lee from j&k and it was quite an interesting and informative interaction. The work for a skylight was done very well and I would recommend this company without hesitation. They're pricing is a bit high but sometimes you get what you pay for.
Michael Carter
2021-05
My contractor John Lee was both professional and helpful. His knowledge and understanding of the products J & K have to offer was very informative. On the day of the project, the team came into the job like ninjas, scaling a relatively steep roof to demo and replace. In less than a day, 90% of the job was completed with only finishing touches and more clean-up the next day. Thanks John and the team at J & K for getting it done and going the distance. Thanks John for advocating for our needs with the insurance company.Services: Roofing, Roof repair, Roof installation
Anthony Mikalauskas
2024-01
After almost a year of my parents trying to get someone to fix their roof and companies never responding because the job was not "big enough", J & K not only had exceptional communication but completed the job in 3 hours. Everything is great with the roof and the siding looks amazing!!! Jerry Anderson was extremely polite, professional and new exactly how to deal with the nightmare that is the insurance company. No matter how big the job is in the future they have got our business.
Jessica Graves
2023-08
Excellent Work! They helped replace siding, soffit and trim around a weathered dormer window on my 1948 home. Mr. Kim took the time to really understand what I wanted and made sure the work was done with care and quality. I felt confident the end result would be Excellent. He made the whole experience stress free. My parents used them for a roof replacement and had equally wonderful service. I will definitely use them in the future for any roofing, siding and windows.Service: Exterior finishing
Joseph Kuchan
2023-11
A garage roof leak led to some wet wood hidden within one wall (The garage is fully dry-walled.) which in turn led to a carpenter ant infestation that also stayed hidden until it was too late. Significant water and ant damage required repair to framing members, replacement of insulation and drywall, and replacement of a low-slope modified bitumen roof. (Including some of the sheathing and fascia boards.)I lined up an independent carpenter and a separate roofing company, and I know they could have done the job, but I’d have had to coordinate two contractors on a job where there could not be any delay between the carpentry work and the roof replacement, and I didn’t want that hassle. As a general contractor, J&K had all of the trades needed for the job, and since my son recommended them to me after having them do some work on his home, I let them handle everything.J&K was responsive to my request for quote. James immediately came over to look at the job and soon thereafter submitted a quote with enough detail to convince me that he understood all that would need to be done. That gave me confidence.I’m experienced enough to know the difference between very good work and merely adequate (or worse!) and they did very good work for a fair price. Yes, I recommend them.
Dean Comber
2023-08
J&K recently replaced my roof and they did an EXCELLENT job. The entire process was seamless and James did a superb job explaining the process and all applicable details from start to finish. He even came out on his own time to do additional inspections and provide his subject matter expertise and what needed to be done and how. I would highly recommend J&K for any and all roofing needs, but they also have an array of additional services (siding, gutters, home improvement, etc.) that they excel at. Their customer service is of the utmost best quality I have seen and they made sure I was happy with the final product. I was very happy to work with a local, small business firm to address my roofing needs and will call on them on the future for any additional home improvement needs.Services: General construction, Fan installation, Roofing, Roof inspection, Roof repair, Roof installation
Corey Ross
2023-11
Fantastic company to work with, James Fischer made the whole roof replacement process painless, could not be happier with his service. They got our damaged roof replaced in no time. We love our new roof! Highly recommend working with J&K
Emma Meyer
2023-08
We couldn't be happier with our choice to use J & K Home Improvement & Restoration. We got our roof, siding, trim, and gutters redone. Joe made the process easy and stress free. Joe helped us in picking out beautiful materials that came together for a nice cohesive look. He is very knowledge in the business and was quick to respond with any questions we had. He provided frequent updates start to finish throughout the various projects. The crews worked fast and left no clean up for us. Would highly recommend to anyone looking to have work done on their home.
Adam Matsil
2023-10
Some of our vinyl siding appeared to be popping out so we requested a quote for repairing it. John happened to be in our area for another job so he swung by to take a look and fixed it for us at no charge since it was a quick fix. He even recommended some things we can do ourselves to maintain some other planks that are chipped without having to replace the full thing. That was very generous and we was very professional and knowledgeable. Will definitely go back to J & K if we ever need more work done on our siding or roof.
Jim Dargis
2023-09
From the day we were introduced to J&K by our home insurer, we were very impressed. John assisted us by promptly providing the necessary information to our insurer to get the claim successfully addressed. He guided us through the material selection process for the roof, siding, and gutters, and coordinated the ordering of materials and the scheduling of the necessary tear-off and replacement activities. Everything went according to the established schedule. The work was of high quality, and John promptly responded to and enthusiastically addressed every question and area of concern that we had. We were particularly impressed with J&K's employees' friendliness, courtesy, work ethic, and attention to detail. And, finally, given the extreme heat we have been experiencing this summer, I am very happy to note that John expressed concern for the welfare of the workers, and he accommodated their requests for breaks even though it was likely disruptive to the overall schedule. I am confident that John will be there for us should any area of concern or other issue with the work performed arise down the road. I would definitely recommend J&K for exterior repairs, renovations, and construction.Services: General construction, Exterior structural repairs, Roofing, Roof inspection, Exterior finishing, Roof installation
linda courter
2023-10
James Fisher, John Kim and the crew did a great job. The estimate was complete, and within a few days my new roof was in place. The work and clean up was completed in one day and both James Fisher and John Kim , the Production Manager came out to check the progress. Easy to work with and a great job. Would use them again.
Ken Cox
2023-05
I used J&K Home Improvement & Restoration to do a tear off and replacement on my garage roof. I believe they sent a subcontractor because the job was poorly executed: 100’s of nails protruding through my open eaves around the entire garage, sloppy work, shingled over rotted wood( and missing wood) on eaves even though they claimed to have used 3 4’by 8 ply wood sheets and 16 1” by 12” pine boards measuring 12 feet long, sloppy caulking around the siding they replaced on the dormer and little clean up; I am still picking up nails around my property. They did return to fix the caulking and replace the wood and shingles in the worst areas. They said nothing could be done about all the nails coming through my eaves, so they discounted the price by $200. I would rather not have all those nails so visible, but I will just live with it. When it comes time to paint the eaves, I will not be able to use a roller to paint them because of all the nails and will have to paint it all with a brush taking so much more time. The sales representative was a great guy, but the actual job is terrible.I would never recommend them for any job. I only chose them because they were GAF certified and I wanted the warranty. In contrast, I hired Interlock Metal Roofing to do my home (thankfully) and they were absolute pros; not one nail protruding the open eaves around my home, expert installation and amazing clean up. In retrospect, I am sorry I didn’t hire them to do the garage. I guess it’s true: we live and learnService: Roof installation
Aimee Val
2021-05
We recently worked with Joe of J&K Home Improvement on a full replacement of our roof, skylights and gutters. The work was the result of a hail storm and insurance claim, and we were extremely grateful to have Joe's honest guidance as we navigated that process. He helped us maximize the insurance claim money, putting it where we needed it most, and minimizing our out-of-pocket costs. Joe was patient, pleasant, organized and reliable. When problems arose he handled them quickly and efficiently. We felt very comfortable working with him, and most importantly, we trusted him. We are extremely happy with the craftsmanship of our new roof - it looks amazing. We wouldn't hesitate to use Joe and J&K again on our next project. Thanks Joe!
John Franson
2021-05
J&K Home took our call to quote for an insurance claim we had for hail damage, to replace our siding and gutters. John Lee and their team were tremendous to work with, very professional, throughout the process, I highly recommend their services and would 100% use them again if needed.
Greg Borsetti
2023-05
J & K Home Improvement & Restoration were absolutely great. My contact, John, was a tremendous help after a tree fell on my garage and roof to fix some holes, fascia, and replace the gutters. They were quick, on-time, and explained all the work and the costs clearly. Also, they were knowledgeable about the insurance claiming process. Although it didn't end up being a problem, John offered to discuss any issues directly with my insurance.Although my circumstances for using J&K weren't ideal, it's been a long time since I've had such a smooth experience with a contracting company.Services: Roofing, Roof inspection
adventures in railfanning
2023-06
John came out and performed an inspection after a recent windstorm. Later that day, John had his foreman come out and tarp the roof in case it rained. Once the insurance company estimated for the roof, J&K came out in an extremely timely manner and had my roof replaced in 1 day. the next day, they came out and replaced all of the gutters. John then followed up to inspect the job and sent in the revisions to the insurance company. Every one of their employees was professional, courteous, and hard working. I couldn't be happier! Thanks again!Services: Roofing, Roof installation
Chris Sadlier
2023-06
We can't say enough about Joe Kim and his crew from J & K Home Improvement. They both retiled our roof and replaced our old siding with Hardie Board. They were very responsible, respectful of our neighbors and professional. Joe, the manager of the project, guided us through the project step-by-step over long distance. He was a pleasure to work with and hear from as he solved problems and openly communicated with us. We would highly recommend them.Services: Remodeling, Installation, Roof repair
Turbo_Bandit
2023-05
Can’t say enough good things about J&K Home improvement. James Fisher was absolutely amazing from start to finish. Everything was explained thoroughly and clearly. James kept in touch and made sure any questions we had were answered promptly. We were even able to change our roof color choice fairly late in the process. Job completion was on exact promised day and was finished within hours and the results are outstanding. James even helped us to fix a side vent/trim that had been coming loose. Top quality care, I am recommending J&K and James for any home repairs you may need.Services: Roof inspection, Roof installation
Devang Doshi
2022-05
J&K Home Improvement provided us with excellent, top-notch, service with full roof and gutter replacement due to hailstorm and wind damage! Once we received the estimate from our home insurance company, we called John Lee on from J&K to review the damages and insurance estimate. We were referred to John by close relatives of ours who also had their roofs done a few years back and were very happy with the service provided. Within just 2 weeks, the city permit was obtained and top of the line materials obtained and delivered. The work started the day after the materials were delivered and was completed on time as promised within 3 days. The workmanship was fantastic and the cleanup was pristine. I would recommend J&K to anyone without reservation. The professionalism of this company is second to none!Service: Roofing
Rafael Moreno Jr.
2023-05
J & K did a great job with our siding installation. We had both our garage and extension redone and are incredibly happy with the results. The crew got the job done on time and it all came out looking great. We had some concerns over how our fence and railing would be put back together given that they had to be taken slightly apart to fit the siding behind them, but the guys did everything perfectly. Would def recommend.Services: Installation, Exterior finishing
Grace Lawrence
2023-05
I am extremely pleased with the work and service provided by J & K Home Improvement and Restoration. They were recommended by my insurance for roofing and siding work. Mr. John Lee came to see me for the initial consultation, providing invaluable information about the quality of the various selections. Mr. Lee worked with my HOA in choosing a comparable color for the shingles, answering all their questions as well as mine. He kept me abreast of expected timelines and scheduling, always checking via phone/email for any questions I had and answering every text/email/ phone call promptly.The crews for the roofing/siding/ gutters were all punctual, respectful of my property and wanted to make sure at every step of the process that I was pleased with their work. They went above and beyond cleaning all of the debris and even were willing to replace the lights with new ones I had purchased.After the work, a representative came out to inspect making sure it was satisfactory.Their experience and customer service were exemplary. I am so pleased with the experience and the results!Service: Roofing
Mike Ohlson
2023-05
J&K provided me with a roofing job for both my house and oversized garage. Siding for the house. Mansard style roofs. Very difficult. Both were completed very professionally from the beginning inspection to the final cleanup. Did such a good job that I recommended him to my son and he had two homes done.Joe helped me out with some extra tiles when I needed to do a fireplace chimney replacement. Good people, very professional.Service: Roof installation
Kimberly Foreman
2023-05
J&k did an amazing job fixing our garage. John and his contractors were all very professional. They got the job done promptly and their work was excellent. John also did a great job at staying in contact and updating us along the way. I would definitely hire them in the future.Services: Exterior structural repairs, Masonry installation
Michael Wilson
2023-05
I was blown away by the professionalism and care from J&K Home Improvement. Mike made it a point to meet me in person and discuss the entire proposal understanding I knew next to nothing about roofs. The other three competitors did none of this. Mike went over each and every detail about the job. When it came to the actual installation, the crew showed up at 7:30AM and didn't leave the job site until every scrap in the yard was picked up ending at approximately 8:30PM. They hustled all day to ensure the job was done within a day and it was greatly appreciated. I also appreciated that this work wasn't subcontracted out like some other companies do. Mike came back the next day and got up on the roof to check everything out. Mike answered questions promptly, was present on site, and made sure I felt comfortable with every decision made. Again, I was blown away by the professionalism, attention to detail, and earned trust from J&K Home Improvement. I will recommend them to anyone who needs roofing help.Service: Roof installation
Mary Trygg
2023-06
J and K installed new siding on my house and garage. They did a great job. They were finished in two days. I asked them to add a vent and install a new window and they did it that same day with no problem. Very pleased I will use them again.
Dianne Garces
2023-05
In a day when it’s difficult to know who to trust to do your home repair, I was extremely pleased with the work that J & K Home Improvement did on the roof replacement and associated work on my garage. The estimate provided was fair and very competitive. Joe Kim, the Service Writer did an excellent job of ensuring that the work which was delivered as promised in a very timely manner. Every detail of the project was clearly communicated. I have never been more impressed with the high caliber of service, and workmanship. The administration and roofing staff demonstrated outstanding professionalism and are to be commended for their attention to detail, courtesy and exemplary work. All debris and refuse were meticulously removed. I would not hesitate to use J & K Home Improvement in the future and I would highly recommend them to my friends and any homeowner.Services: Exterior structural repairs, Roofing
Monday | 8 AM-6 PM |
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Tuesday | 8 AM-6 PM |
Wednesday | 8 AM-6 PM |
Thursday | 8 AM-6 PM |
Friday | 8 AM-6 PM |
Saturday | 8 AM-4 PM |
Sunday | Closed |
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