First Class General Contracting

B Wads

2023-11

Insurance covered cost of roof gutters downspouts and all new windows. After installation of the roof, we had a leak in the bathroom, took over a year for them to come out and fix it, and did not repair interior damage from the leak. Refused the repair cost, saying it was our cost. We had frost inside new windows first winter. Asked them to fix it, and they said it was not a problem. Eventually, we noticed water damage below a window. They finally came out. Pulled, siding, and noticed the window was not flashed at all. You could see into the house. They claimed to have fixed the problem for that window. With the owner, Nick, moving out of state response is harder. All of our other windows need to be flashed before winter. I started to do work on the windows myself. I pulled the interior trim from the kitchen sink window. There was no insulation, and because it was not flashed, there was daylight showing through allowing water wind and insects into my home. I sent Nick pictures, and he said he would have his manager, Jordan, make our repair a priority. I'm not holding my breath. It has been more than 2 years. He was paid almost 200K to do work and purchase materials. Don't do business with this company!

Tammy Jennings

2023-12

First Class is very professional and does an outstanding job! Garrett helped us every set of the way after our hail damage. Checked the roof for damage, helped me take pictures for insurance company, even put a tarp over missing shingles on my roof before he even knew if he had the job!! He was right here when adjuster came and explained insurance forms to us. He was right there every day the roofers were here. He was here on super hot humid days and made sure everything was done. Every crew, roofers, gutters and siding were all very professional too. I would highly recommend Garrett and First Class General Contracting! (Picture below is roof before gutters were installed.)Services: Roof repair for storm & wind damage, Gutter installation, Attic venting

Richard Dicostanzo

2024-01

The company is a stand up company. They did my roof over three years ago. They hired a new crew that didn't put on a drip edge, hired another one who didn't do it right. Three years later they send a crew out to fix the work from three years ago, that's a stand up company to me can't ask any more from a company

Cases Jane

2023-08

The roof was replaced on our home before we moved in. Once we arrived there were rusted nails, jagged pieces of metal, and plastic debris all around the house as though little clean up was done. I reached out asking that someone returned to clean up the mess because it was dangerous for my family and no one responded. Very disappointed that I can't use my new yard until I meticulously go through it for all of the dangerous rusted metal left behind.Edited to add: I've been using a magnet strip to clean up myself and there are hundreds of nails surrounding my home - in the grass, mulch, flowerbeds, just everywhere!Service: Roof installation

Joe Whalen

2023-11

Simply amazing from start to finish. Matt was on the ball right from the beginning.. Refered them to others and will continue. Thanks to everyone there.Service: Roof repair for storm & wind damage

Brad Ingram

2023-05

Garett was excellent. We were very impressed with the customer service he provided. They were very timely and did great work. Meticulous attention to detail. I highly recommend this company. I would use the again without hesitation. 5-stars’Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof installation, Roof damage repair

Cathi Dorn

2023-05

Nathan Hucker is a phenomenal project manager. Knowledgeable, competent, timely, and very personable. Follow through couldn't be better. This company respects your time and concerns. End product was impeccable. I highly recommend.Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof installation

Annalise Perone

2020-05

I’m not sure where I’d be in terms of my damaged roof if Robert didn’t knock on my door one afternoon. Once I opened the door (which I never do) we got the ball rolling. Both Nick and Robert made the entire process from beginning to end, completely easy. Not only are they awesome people to converse with but they do an amazing and thorough job. I will be recommending them to EVERYONE I know!

Sam H.

2020-05

Just got our roof done and it looks great!! They did a first class job!! If you need your roof done I HIGHLY RECOMMEND them they are as honest as they come! They got our roof done quickly. They are very customer oriented and get things done how you want them done.

Nate Barrett

2020-05

They did a wonderful job from start to finish. The follow ups after work performed were great and any questions that I had were answered. A very seamless roofing experience.

Matthew Auestad

2022-05

Very friendly and knowledgeable staff greeted me in the showroom with an awesome exterior display inside. What a great idea!

Mason Mattox

2022-05

Contacted them several times to get an estimate on some work never heard back.

Brian Pinkstaff

2023-05

These guys do an amazing job!

PC Tech2U

2022-05

Great people tobwork with.