4.7 (81)
11415 Main St, Roscoe, IL 61073
(844) 507-6551
xl-contracting.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Alex Gile
2024-03
Update: In less than one year, XL Contracting's roof repair has failed, and is leaking into my home (see pics).Buyer beware! Avoid this scam of a company at all costs!Wow I truly regret hiring XL. The work has been completed, BUT... Buyer beware! I felt like I was baby sitting them throughout this entire process. Hired in September of 2022, the roof is finally watertight on 2/28/2023. The active leak I hired them for was ignored to get worse for over 5 months, despite being promised all work would be finished by end of October 2022. They said they would get a tarp over my leaking roof right away, but never even did that.Was told by the owner Jason that he would walk away from the contract because of these issues, then threatened to file a claim for lien on my property, then admitted to being a liar over the phone.Extremely unprofessional and tried to overcharge me multiple times, the salesperson Derek wanted me to sign saying that I am satisfied but that is far from the truth, he was extremely rude and unprofessional, and was not on the same page as the office workers. Tried overcharging $500, then $300, then Derek said "what you never made a mistake at your job" (extremely unprofessional).From the pictures of the ridge vents, it looks like the nails are just exposed and there is no tar over them. The ridge vents don't look very even, and there is clearly debris left on the roof. This looks very unprofessional to me, and I can't believe I paid almost $1,000 for this hack job.Still upset that their work was supposed to be completed in November and my active leak sat and got worse for 3+ months, over a job where they were in and out in one hour... Wish they got to the roof a little sooner like I was promised because now I have more interior damage that the insurance company did not assess for. After all work is completed and final check sent, I still have brand new gutters that were damaged and work still being needed done on the roof.Communication between office and workers was horrible, did not know when workers or materials would arrive. I won't hire this company again. They are quick to call or text about receiving payment but take them months to get to an active leak! That makes me feel taken advantage of and like they ripped me off, especially charging so much for one hour of the town handyman's time (and the completed ridge vent looking uneven and not water tight).Taking way longer than told to fix an active leak. Was told everything would be finished by the end of October for sure. Signed contract in September and still not addressed! My roof continued to leak for 3+ months after this. The work needed was only a hour of work done and they sent the town handyman who I told I did not want working on my home (in and out in a hour, and the job does not appear to be done professionally). Left metal and shingle debris loose on my roof. Also damaged my brand new gutters they promised to be careful with. Parked trucks leaking oil all over my driveway which I now have to clean. Scratched up my garage door and garage access door, which I now have to repair.Ron must have been looking for side work and commented on how I needed a door replaced and said he would do it for $800. I bet he would. I got it done for $300. Very scammy here.XL Contracting deleted my comments on their Facebook posts about false advertising and calling them out on having bogus or paid reviews.Has been nothing but a headache working with XL and I regret hiring this company. Lied to about start and completion date and that they would be careful with my gutters, clean up after themselves, etc. These are not professionals but crooks! They will take advantage of you and charge you full price for sub-par work! They did it to me!
Pam Treige
2024-04
Derek was wonderful to work with. He had to make multiple visits with the insurance adjuster before they would agree to the hail damage to roof that Derek found. The roof replacement was done timely & looks beautiful!
Ann SheaConkle
2023-12
XL did a superb job working with our insurance carrier to get our roof replacement fully covered. Dave & his crew were professional, knowledgeable, prompt, and did an excellent job. My husband is very particular, & he was completely satisfied with the job & cleanup. Not one nail left on the ground. đź’Ż recommend this company.
Luke Martin
2024-02
The team is great to work with while supporting my insurance issues but struggled with some of their sub contractors. The team that completed the re-roofing were fantastic, did a great job cleaning up, and were very courteous. The windows unfortunately took two round before they were right. I found the XL team to fantastic when addressing any of my concerns and grateful for Roman and his support.
Patrick Shoemaker
2023-12
XL was fantastic to work with! I usually brush off the roof salesmen because I’ve been turned down many times before, but Armonn was amazing and had no issues getting us covered. The roofers themselves were quick, they did a wonderful job, and they cleaned up EVERYTHING! They even took care to cover our plants in the front! Stress free. I would definitely recommend XL for any exterior needs; roof, gutters, siding, windows, all of it. They were great!
Marko Cortes
2023-11
XL Contracting are great to work with. They did a good job with my roof and finished within a day. I would definitely recommend them.
Clint
2023-09
The level of service and price was outstanding! Armann did an excellent job of working with us as well as taking the time to obtain the colors of shingles we were looking at for our house to "try before we buy". XL did a thorough job and we couldn't have asked for a better experience. 10/10, highly recommend!Service: Roof repair for storm & wind damage
Andrew Conkle
2023-05
We had the sewer line on our road back up and flooded the basements of 3 homes. We Called them on Saturday afternoon around 1pm and within 2 hours Jason showed up with 10 large fans and a commercial dehumidifier. He helped us move the furniture to prevent more damage. He helped us through the entire process and couldn’t ask for better service. If you’re looking for a honest and dependable contractor, XL is definitely one of the best!
Lisa Radant
2022-05
This is the third time I’ve had to have the roof on my house replaced since I purchased it. Justin and the team XL Contracting was by far the best contractor I have used. He was super responsive to phone calls, he showed up when he said he would, and the work was done expertly. I had damage to the siding and the roof on my house from a hail storm. I know siding is very hard to match due to sun fade but Justin worked diligently and was able to find siding that matched so well you can’t even really see a color difference. The teams that installed the roof and siding were very conscientious and they did an excellent job. I am ecstatic at how easily everything was handled I have peace of mind knowing the work was done correctly. I highly recommend XL Contracting.Services: Roof repair for storm & wind damage, Roof inspection, Roof installation
Jaime Flores
2023-05
Corey at XL Contracting is nothing but amazing! He is very knowledgeable and really helped me out in getting my claim approved. If you need your roof replaced from storm damage and insurance is giving you a hard time, Corey is the one to contact. Thanks again!
Mike Anthony
2023-05
First and foremost, I have to mention that my overall experience with XL was outstanding from start to finish. They were easy to work with. Jason communicated clearly and effectively throughout the process and they were able to complete the job in a timely manner…even though the snow made the job more difficult.Services: Roof repair, Roof damage repair
Justin Rageth
2023-05
Ron with xl did a great job. When other contractors stopped contacting me when they were told insurance denied the original claim, Ron came to the rescue. He took some additional photos and sent them to the insurance company. With in 12 hours my insurance company transferred funds and approved a whole roof replacement.Xl did a great job! Roof looks awesome! The job was done in about 8 hours and the guys cleaned up and made it look like they weren’t there. I would recommend to anyone needing a new roof!Services: Roof inspection, Roof installation
Colin Schindler
2024-01
David Wandell with XL is simply top notch. He hustles, is knowledgable, and helps you work through every step of the process start to finish. He worked closely with my insurance agent and adjuster to make sure I was taken care of. The quality of the work done... I couldn't be more happy. Thank you David, and XL contracting!
Richard Whitworth
2022-05
XL contracting replaced our roof and front siding after a damaging hail storm. The roof repair was done in a professional and timely manner. The siding repairs took longer due to material delays (COVID) once the material was available the work was done very quickly. We were very happy with the results. Justin, sales manager, was so helpful and quick to respond to any questions or concerns we had.Service: Roof repair for storm & wind damage
Anthony Scotellaro
2022-05
XL contracting was fantastic to work with from start to finish. They coordinated seamlessly with our insurance company adjustors multiple times. They took the time to explain the process thoroughly throughout. When it came time for the roof install the crew was extremely efficient. Working with XL you get a professional, timely, cost effective, and most importantly easy to work with company.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation
Emalee Stahl
2021-05
XL Contracting was amazing to work with. I called the office on the day after the storm as we had holes in our siding and roof damage and the very next day Pepe was at our house to inspect. He also came out when the insurance adjuster was out and they looked at everything together so that nothing went unnoticed. He was an instrumental part of making sure my husband and I had little to no stress throughout the process with getting our roof and siding replaced. He helped us to find solutions within our budget and was upfront about all costs ie: what insurance would cover and what we would pay. He was very friendly, respectful, and quite frankly the best help I could have asked for in navigating through this experience. We had an expectation of when the work would be done and sure enough it was done. The crews that came out for the roof and the siding were highly efficient, the roof took about half a day and the siding was a little over a day. That was such a relief as we have heard of horror stories from friends who had contractors that drug the process out weeks. We will definitely use XL again for any of our future needs and highly recommend them to everyone we know! Thank you to Pepe and the XL Team!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation
Jason Russell
2024-01
Got a roof and gutters done, very professional, efficient, and made sure to clean up everything. I highly recommend!
Janet Fischer
2022-05
From start to finish, XL Contracting was friendly, responsive and very patient with explaining the entire process. The work was of and beyond, it was not an easy job. Their representative, Justin, made the process almost enjoyable. The crew was hard working , neat and efficient ! I would highly recommend their services.Service: Roof installation
Ramon Chen
2020-05
I had a good experience with XL Contracting. The PM, Justin H. was very responsive and he explained every single detail during the process. The XL team followed up with my insurance Allstate with no issues. It was flawless. Justin replaced the house roof, wall sidings, and gutters. The quality of the work was great. I highly recommend Justin H. from XL Contracting.
Mary Herbst
2022-05
XL is definitely the business to choose.Our Project Manager Team were the Best.Our home looks just like the day we built it.Roof in 1 day, and siding matched perfectly.Great job XL 🏡👍Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection
Richard Dombrowski
2021-05
Justin was amazing. From the moment we selected XL Contracting they took care of everything. The communication was phenomenal. The craftsmanship and quality of their work was outstanding. I never made a single phone call to my insurance. XL Contracting comes highly recommenxed.Services: Gutter installation, Roof inspection, Attic venting, Roof installation
Kurt Stahl
2021-05
So we chose XL Contracting after a hail storm...Joese "pepe" Cabrera with XL Contracting came to home next morning. Pepe was very professional and listened to all our concerns. He has been very professional, polite, and most of all up front about the repairs. As someone who has had horrible contractors in past this was a very pleasant experience!!The workers who did the work on our roof were also very professional and very polite. They also did our home in a half day and returned to everything cleaned up and and just as is after i left.Great thanks to XL Contracting, Pepe, and the team who worked on our roof....they ALL did an amazing job! If your looking for honest, hardworking, and a professional team do work on your home, I HIGHLY suggest XL Contracting!KurtService: Roof installation
Sara Knisely
2017-05
I cannot say enough about this company! Jason Peach is worth his weight in gold! He is the contact I had with the company and managed the job. He was FABULOUS at communicating! He did exactly what he said he would and went above and beyond what he had to do to help me manage re-roofing my elderly mother's house from a distance. I even got regular updates with pictures as the job progressed! There were storms in the area a few days after the roof was done and he even went to check to make sure my Mom's roof and property had no damage! Amazing! He really cares about taking care of his customers! I felt I got a quality job with quality materials for a fair price. That equates to VALUE. I HIGHLY RECOMMEND this business! Thank you again for all that you did Jason! The roof looks great!
Tracy Wolter
2020-05
I had a issue with my roof. Justin came and looked at my roof took pictures gave a estimate. XL contracting made sure we were informed on every issue with the roof. Justin came by several times while the work was in progress and stopped by several times after the work was completed. we were very happy with all the work. Time frame from start to finish was several weeks it would have been faster if the insurance company wouldn't have sent the check to wrong address. id recommend XL contracting to anyone.
Lori Keener
2019-05
I would give this company more than 5 stars if I could! Justin and the crew of XL have done amazing work for not only my family but many of my friends too! We were planning to list our house for sale last year and in doing some needed maintenance found out that we had some roof damage. Justin took care of it from working with the adjuster to all of the finish work. My husband travels for his job so Justin really went the extra mile for me. The story is not done...we had purchased a condo (downsizing) and those units all needed new roofs. Again from the adjuster all the way through the job. Then I had some minor issues after the completion (this is when I feel this company really shined)...the roof was done in April and Justin and his crew responded to every question every concern well after the job was finished! YES I am one happy customer among many! These people ROCK! You will be working with good people that do awesome work!
Eugene Lanou
2021-05
Pepe was our contact person throughout the roof replacement. He worked the inspection and with the adjuster. The roof replacement was done in one day. We were very pleased with the whole project. I would recommend XL Contractors for your outside home repairs.Services: Roof repair for storm & wind damage, Roof inspection, Roof installation
Randy Johnson
2021-05
The customer service was excellent. Their workmanship was second to none. It was a stress free transaction all the way through for me. Their sales and management team handled my insurance company for me while my roof was being professionally repaired. I recommend this company to anyone needing repair work.Services: Roof repair for storm & wind damage, Skylight installation, Roof installation
Betsy Vittinghoff
2020-05
XL Contracting did a full year-off roof replacement for me as well as repair of an outbuilding roof. They were timely, efficient, and went above and beyond with minor repairs to a few areas. Clean up was excellent as well. I’m very happy with the quality and cost of their service.
Julie Maddux
2021-05
Process was seamless from start to finish. My roof looks great and XL Contracting handled every aspect (explaining the issues/condition of my roof, matching the old roof with new roof, status of project, clean up after the project etc) in a professional and considerate manner. Highly recommend them.Services: Roof inspection, Roof repair, Roof installation
mama mia
2022-05
JUNE 29,2021Ron Blue and Jason the owner came outI needed advice and a roof inspectionI had my roof replaced in Dec 2020 by another local contractor.The other contractor did a subpar job and as a result my roof started leaking in NINE SEPARATE AREAS in January of 2021. My original contractor is refusing to honor the 10year warranty that came with my roof.Ron and Jason came out, they did a thorough inspection with pictures, they gave me their unbiased advice on how to proceed, they LISTENED to what the issues were.I WOULD NOT HESITATE TO USE THIS COMPANY!!!!Thank you so much for your time, inspection, professionalism, and for just being kind to a homeowner who really needed help.It's very much appreciated.Wishing you and yours good health.Thanks again!Machesney Park HomeownerService: Roof inspection
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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