New Way Ford Lincoln: Pocahontas

Christian Grote

2024-05

Nate far exceeded my expectations with a pick up and a drop off scheduled. Your price beat 3 competitors that I called. Very happy!

mark green

2023-05

Got a g deal on my 2012 f250 when I bought it new. I've had all maintenance done by them. Polite, courteous and fast service. Highly recommend. Dealer recently changed ownership and are now New Way Ford Pocahontas. Travis sold me my 2022 Ford f-150 lightning, and was an excellent salesman and great to work with. Highly recommend!

Tim

2024-04

Service department is A++ in my book. Never been disappointed! Anything that involves engine axle or electrical. Ask for head technician Todd Olson. This guy can do everything.

Joanne Booge

2024-04

Happy with my service on my Lincoln Nautilus. Smooth, easy service for a new battery. Love my Lincoln and the service department here is great!

E H

2024-01

We had found a vehicle we were very interested when searching online. We were excited to find out it wasn't too far from our home town! I reached out to the business through their texting option and got a response within an hour! Rick was very helpful and got right to work on figuring out a trade in value and answering any questions we had! He was unable to meet us the day we went to view the car but he had everything set up with the other salesman so when we walked in the front door we were greeted immediately and taken out to the car they already had pulled up. Travis was very helpful with answering questions and did not oressure us in any way. Things moved quickly once we made a decision and the vehicle was in top shape when we left the lot with it! Thank you all for your help!

Kristie Day

2024-02

They are always pleasant to talk to and will always do their best to get my vehicle in early especially if the weather is bad. I appreciate that and they always do an excellent job!!

Roger Ives

2024-02

Very helpful and friendly people at New Way Ford in Pocahontas! They went above and beyond to help, and got my car taken care of on the same day. Thank you to everyone at New Way!

Cheyne Hanlon

2023-12

Great service. Nate and the crew provided awesome service. Estimate was right on and work was completed on time.

Steve Ritz

2024-04

Extremely helpful up front about things that are wrong with your car, Overall excellent service!

Trent Elbert

2023-09

Terry in parts is amazing. I know you guys wanna sell parts but since we know Terry has and looks out for our best interest we have and done more business with you guys then we have in the past and want to buy more from you guys do to Terry being a customer focused guy that looks out for us. Nate seems to be great to but have not gotten to know him as well yet. Thank you, Troy

Vicki Kerns

2024-02

I was disappointed the inside mats were not cleaned. When I purchased the car I was to get a car wash with service. This may not be New Way policy but I feel could at least clean the mats.

Melanie Salgaonkar

2023-10

I drive a 2007 For Mustang and for the past 6 months I've brought the car to several other repair shops who couldn't find the problem. They found the problem and ordered the part. Had my car repaired the same day they received the part and now I am finally a happy camper 😁Thank you guys at New Way Ford. Also I want to mention Julie was very polite and it was a pleasure doing business with them. If there's ever anymore problems with my Mustang I know where I will be bringing it.

Doug Shimon

2023-12

Awesome service! No issues with New Way Ford will recommend them to anyoneLooking for excellent service.

Rebecca Siewert

2023-06

Fantastic service and price. This dealership beat the pants off of any other dealership I've ever dealt with. Being new to Iowa, I rely on referrals from friends and neighbors and I now understand why everyone says New Way Ford of Pocahontas...they truly can't be beat.

Rod Bridgewater

2023-09

Looked at a pickup on Saturday, told them I wanted to think about it over the weekend. Called Monday and made my purchase. No pressure No hassle good place to deal withThanks Travis and crew

bill bradfield

2024-04

Very good service helpful people good quick work

Russell Jergens

2024-03

Had to pay for a hitch that was discussed upon the purchase. $675 later it was addedDisappointed

Mike Jergens

2024-02

Absolutely awesome experience used great NAPA parts for awesome Quality!

Christina Anderson

2023-11

New Way Ford has always been very helpful and knowledgeable about my car and any issues I've had. And everyone is friendly.

Kurt Zittritsch

2023-12

always take care of my vehicles and never had any issues with new way ford

Rod Stoulil

2024-04

My vehicle was diagnosed quickly and accurately. The parts were ordered and the issue fixed within two working days. Thanks Terry !

Deborah Johnson

2024-03

Always very professional and friendly service!

Susan Stoffel

2024-05

My appointment went smoothly & everything was explained.

Chris Henning

2024-02

Test Drove 2 vehicles - no pressure, just solid information and friendly conversation. Ask for Travis!!

W.J. G

2023-12

Do not buy cars from new way they will scam you and leave you out to dry

Kristin Cozad

2023-05

Tom and Caylor were very helpful in getting me into the car of my dreams! The process was very smooth and I was in and out within an hour, driving away in a new Bronco Sport. I would highly recommend New Way Ford.

Ben Robinson

2021-05

The staff was extremely accommodating. They took care of my title transfer completely. I never even had to step into the courthouse. They held the truck until I was ready to make the transition and were incredibly prompt and responsive with any and all communication, be it over call or text. The experience was great!

Jolene Duitscher

2024-05

Great customer service and communication

dave flemming

2024-03

Well they treated me great they've done great service and they just did my truck they brought it back no problem thank you guys great job

Kayla Wells

2023-06

Very good service Compared to the competition! Absolutely top notch! I will be back again! Thanks for all you do!