MadeWell Restoration

5 (90)

4634 Mary Ingles Hwy Suite 2, Highland Heights, KY 41076
(859) 250-3205
madewellrestoration.com

Claimed
Roofing contractor
Siding contractor

Service options

  • Onsite services

Accessibility

  • Wheelchair accessible parking lot

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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DAVID GAUSPOHL

2024-05

I was very pleased with the service and professionalism that MadeWell provided. Chris was very knowledgeable and stayed on top of our project from start to finish. He stayed involved through the whole process and kept us in contact with the project manager. Our new chimney vent was on back order at the time of the installation of our new roof and when it finally came in he personally came back and installed it for us.MadeWell had enough manpower that they were able to install our new roof in one full day. I was impressed how clean they left our property when finished installing the new roof.I would highly recommend MadeWell to anybody in the market for a new roof.

Micah Ashworth

2024-05

6 months. It took six months of dealing with insurance that MadeWell worked through to do what they said would happen on day one. I was ready to throw in the towel more than once and they persevered. Chris was SUPER responsive to my texts and calls throughout the entire situation. Once we made the call to have the roof replaced it was done in a day including cleanup. Holy crap, it was a mess and they cleaned up super well. We added gutters and gutter guards. The price was good and the results were better! I haven't left a review for anything in years until this one. Chris and MadeWell worked super hard for us and earned my money and positive review.

Dave

2023-10

We had Madewell Restoration complete the siding on our house after it was destroyed by a fire. Chris Long was great to work with as the overall job manager. He guided us through the process and setup the work crew. They completed the work in a quality manner. This company has some great workers, very polite and they do quality work. They also cleaned up the entire work site and even ran a magnet to pickup any staples or nails. Thank you!

Steve Pitlick

2024-04

I hired Madwell Restoration to replace the 20+ ceader roof on our gazebo. They did a fantastic job, the crew listen to me and my needs and were able to deliver. Everyone was professional and work tirelessly in order to complete the job. I recommend MadeWell Restoration for you home improvement needs.

Dennis Pratel

2024-04

MadeWell Restoration was a fantastic partner working through my roof replacement. My rep Chris Long was Amy primary resource throughout the process, from initial roof inspection through final turnover of the warranty materials. My insurance Company was very difficult to work with; the process took over 7 months to complete! MadeWell diligently worked to answer the Insurance adjuster’s questions by performing additional inspections and testing on my roof shingles and proving a repair was not a viable option.The MadeWell team managed the bulk of the back and forth with the insurance company. Molly provided me weekly updates and always connected with me if I had to directly engage in the process. Chris always answered my calls when I had questions or was getting frustrated and provided his assurances that the MadeWell team would “get this done”. In the end they delivered beyond my expectations. My roof is stunning and although it took many months MadeWell managed the vast majority of the process. I cannot recommend them more highly!

savannah scalia

2024-03

Cannot say enough great things about this company! We recently hired MadeWell to replace the siding on our early 1900's home. To say the least, it was a large project. Joe and Thomas answered every question we had and guided us through the process from beginning to end. Their customer service is top notch. We were always up to date on the status of our project and never felt out of the loop or forgotten. The crew were very professional, responsive, and tidy. The siding turned out beautiful, we have neighbors stopping and complimenting on how well the project turned out. If you want personal, high quality, professional service on your home, MadeWell Restoration is your group!

Alex Van Zant

2024-05

I cannot recommend Madewell enough. Chris was great throughout the entire process of doing an initial inspection, meeting with the insurance adjuster, and answering questions I had throughout. I was promptly scheduled, and they knocked my roof out in one day. The crew who installed my new roof were very professional and cleaned everything up great. Give Madewell a call!

Joan Haddix

2024-05

Thanks for all your hard work and time. My house looks amazing with the new roof I had put on from MadeWell Restoration. God Bless! I will definitely recommend this company to everyone.

Megan Bayer

2023-07

I couldn’t give them 100 stars but if I could I would! This company take’s customer service to the next level. John came to our home on a whim, helped us through every step, and ensured our roof was replaced on time! We were on vacation and they were able to complete the roof in a day, coming home to that was amazing and it looks gorgeous, all our neighbors have complimented it since we got home. If you need a new roof and a company you can trust, this is it!

Betty Bradley

2024-04

Madewell Roofing and Restoration replaced my roof, gutters, and downspouts . It is the best group of professionals that I have ever had the privilege of working with. Chris Long made sure that everything went according to plan. They do excellent cleanup, as well. His attention to detail is amazing. I am a very satisfied customer. I highly recommend Madewell Roofing and Restoration.Nothing but 5 star praise here!!!!!Betty BradleyAlexandria,vKy

Matt Dotterman

2024-02

MadeWell Restoration helped me with the impossible. My roof suffered wind damage on a few slopes and my insurance company did not want to fix the problem correctly. Because my roof shingle was discontinued & also impossible to replace without damaging other slopes, I was about to be stuck buying an entire roof out of my own pocket. As soon as I got a hold of Matt, he provided me with a team of individuals who helped me navigate through my claim in order to get my insurance company to do the right thing. After it was all said and done I was approved for a full replacement and they did an amazing job.

Courtney Mays

2023-11

This was our first homeowners insurance claim and it was so simple.. Mike, Matt and Joe were kind, knowledgeable, and always available for any questions we had. They stayed in touch through the whole process so there were no surprises! Mike also followed up after the job was complete to make sure we were happy with our new roof! We appreciate their amazing customer service and we will recommend Madewell to everyone!

Tom Krebs

2023-11

MadeWell Restoration was in the neighborhood and I was in need of having a roof inspection done. I saw the rep and asked if I could have their phone number to make an appointment. The rep, Chris long, told me he had some time yet and stated he could do the inspection right then. He proceeded with the inspection and once completed assisted me in calling my insurance company and start a claim based on what was found. Chris Long was excellent with his help and professional approach in working with me and the insurance company. The follow up and scheduling was great and their project manager, Thomas, was great with overseeing the installation.One of the owners, Matt Donohoe, also had met with me to ensure me that everything would be taken care of that was discussed.Great company to work with very happy with outcome.Services: Roof inspection, Roof installation

Richard Deters

2024-04

They did a very good job as fast as could be done. Thorough cleanup. Started before dawn and worked till dark.

Chris Frey

2023-07

Had a great experience with Chris and the team. The clean up and prep was great. They went over my lawn for nails several times for the safety of my dogs and equipment. They navigated the waters with my insurance and got my roof completely covered. I highly recommendServices: Roof repair for storm & wind damage, Roof installation

Rachel Breeden

2024-03

Great job - quality product- worked hard to help with insurance coverage! John and the crew were very kind, respectful, and efficient!

Denise Lubbe

2023-11

Madewell was so great to work with. Chris and the rest of the team were amazing. They are WORKERS and made getting everything finished in one day look easy. His recommendations and their attention to detail made everything look great! When getting a new roof everyone worries about the clean up from all the nails, etc. but this group made numerous rounds to make sure they were all picked up! I love my new look!!!! Thanks Chris and Madewell Restoration-I am definitely recommending you to my friends!!!!

Laurie Frantz

2023-12

Madewell Restoration is a Great company hands down. Matt, John and their crew were very helpfull and professional. My new roof looks Amazing. I will recommend their services 100%.

Tyler Jablonski

2023-11

John Humbert and Madewell Restoration were outstanding with their ability to help me file an insurance claim for a new roof that was damaged due to weather. John handled everything and answered every question I had during the process. Upon approval from my insurance company, John worked directly with me to ensure the job was done properly, timely, and efficiently. The entire job was completed and cleaned up in one day! I am highly recommending Madewell Restoration!Services: Roof repair for storm & wind damage, Roof inspection, Roof installation, Roof damage repair

Shooter McGaven

2023-05

Ive been in the construction industry as a professional buisness leader. Since moving into our home we've had our fair share or Solar,cable roofing companies,etc. Taylor C. was the first person to knock on my door and offer comfort and education on my options as a homeowner with a roof in poor shape. Taylor let me know he would take care of everything and he did. Without hesitation.The installation team was above and beyond in taking care of my property while on location. Not only were they all so polite and respectful of my children and dogs that inadvertently got in their way on multiple occasions. Their thoroughness throughout the project all the way to hands and knees in my landscaping to insure no material (nails,flashing,etc) was left behind.Their end result was everything my family hoped for.Thank you Madewell team!

Belinda Scroggins

2023-10

I have been extremely happy with the service and attention to detail that Madewell Restorations has given to my roof replacement. Chris Long has been in charge of the project and his level of follow through and professionalism is exemplary. I was a little skeptical at first because I had not heard of this company however my concerns proved to be unfounded as Chris walked me through everything step by step and handled everything with the insurance company. It was a completely painless process. I highly recommend this company.

Jim Seiter

2024-02

Chris and the entire MadeWell crew were professional and extremely fast. I am thoroughly satisfied with their work and have received numerous complements on the new roof.

David Neltner

2024-02

It was a pleasure working with John.He explained all aspects of the project. Very knowledge and told us what to expect. Feel very comfortable using Madewell and would definitely recommend

Hank McGee

2023-10

John Humbert inspected my roof. I found a shingle in my yard and therfore thought it was mine and needed replaced. It would have been easy to convince me to buy a new roof but lucky for me John is an honest guy. Turns out my roof was fine and I was able to save a lot of money because of the integrity that this company instills in their guys. No doubt when the time does come for a new roof I'm calling MadeWell. Thanks John!

Lucia Venegas

2023-10

Matt and his team responded to my inquiry about roof and gutter damage from previous wind storms immediately. I have Allstate and I was hesitant to go through insurance for this based on everything I had heard about my insurance company. Chris and Matt tag teamed our repair estimate to get full approval almost immediately. Chris handled everything from initial inspection to to final approval and production and the owner, Matt, was always available to answer any questions. My husband and I are realtors and this is the BEST exterior restoration company I have ever dealt with. MadeWell is top notch!Services: Gutter repairs, Roof damage repair

Mike Marsh

2023-09

The guys did a great job on both my house and shed. I have numerous plants surrounding the house that were basically untouched by the technicians. The area was as clean when they left as it was when they arrived.The entire operation was very easy on my part, they took care of all the insurance questions and paperwork.By the way my roof looks great 👍Service: Roof damage repair

Jeff Gough

2024-01

Matt and the guys were great to work with. They were prompt, efficient, competitive on price, and did an excellent job on a large apartment building that needed new gutters and downspouts.

Brenda Bickers

2023-06

This company is the best from start to finish. Very knowledgeable and answered all my questions I loved that after the roof was done John came back next day to make sure I was happy even telling me that they would always be there for me. This didn’t seem like a business deal. John made me feel like family taking care of us. I highly recommend this company to anyone you get so much more than good work you get people who care and listen. John was great. The company and is all about making us happy., that’s what it should be. They go the extra mile. 🙂 they do more than roofing. Check them out. You will not be disappointed. Brenda and Ron BickersServices: Roof repair for storm & wind damage, Gutter cleaning, Attic venting installation

Scott 182

2023-10

Joe and his team are some of the most professional and down to earth people you could ever hope to work with. Chris was assigned to my house and he made the project a breeze! He dealt with the insurance company and the adjuster and I didn’t have to do a thing! Couldn’t have asked for a better company to work with. Highly recommend Madewell Restoration!!!

matthew (Spinklerman)

2024-04

Great job my roof looks amazing. And the clean up was awesome. John handled everything with insurance which was awesome

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Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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