3.8 (16)
2850 Lone Oak Rd # 1, Paducah, KY 42003
(270) 534-5775
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
M Claypoole
2024-04
If I could give zero stars I would!! Sketchy, slimy liars at best.The salesman are fast talkers and everything is so pushed until it was time to have the roof installed. These people took advantage of my elderly mother, told her they would cover any out of pocket costs and she wouldn't have to pay anymore than the initial agreed upon amount. They ordered an extra pallet of shingles then attempted to take it when they left. Even went as bold to say the house would need decking to be replaced even if it didn't to cover all of her out of pocket. My mother trusted him. This company not only lied they didn't finish the whole roof. Shame on you Best Choice for frauding an elderly woman charging her $23,000. I wish I could have been there to stop them.They have all the red flagsFind Out About Their Insurance. ...Ask Questions. ...They Ask for Money Up Front. ...Signing a Contract Without All the Details. ...More Damage Than You Initially Believed. ...
Jeana K
2023-09
If I coukd give zero stars I would!! Sketchy, slimy liars at best. DO NOT use this company. The salesman are fast talkers and everything is so pushed until it was time to have the roof installed. These people took advantage of my elderly mother, told her they would cover any out of pocket costs and she wouldn't have to pay anymore than the insurance paid out. They knew how to work the insurance adjuster to put extra shingles and said they would say the back half of the house would need decking to be replaced even if it didn't to cover all of her out of pocket. My mother trusted Tyler because my father just passed away. This company not only lied they didn't finish the whole roof. Shame on you Best Choice for frauding an elderly grieving widow. I will be contacting the Attorney General, the BBB. We refused to pay because it is not completed and what was completed was crappie so they are trying to put a lien against her property. We are ready for a fight. We have the salesman on recording saying everything he was going to do and how he would work the insurance company to commit fraud and my mom saying I don't want you to lie to anyone. BEWARE!! STEER CLEAR
John Jenertieyer
2023-11
Best Choice Roofing knocked on my door one day and saw I had damage on my roof. I was very skeptical of them at first but they showed me what they do and explained that they were there to help me. We went through the process with the insurance and got my roof fully bought for just the price of my deductible. It helped me so much in a time of financial hardship. I really needed a roof and they came into my life at the perfect time and took amazing care of me. Thank you BCR!!
Jessica Buurman
2024-03
Best choice doesn't say it enough. Had the best experience. Super informative and very friendly and efficient staff! They walk you through the entire process and felt I was left to do so little myself. Felt in great hands for sure! If you're lucky enough to get Marshall as your rep, you're in for a real treat! He is so friendly, knowledgeable, answers all questions in a more than timely manner and made this whole experience easy as could be. Thank you to the crew as well who worked so hard and immaculately cleaned up afterwards. A special shout out to Aubrey, James, Matt and Colton for being great too!
Austin Klotz
2024-01
Roofer’s did an incredible job, my sales rep was outstanding as well. I’d highly recommend BCR for the job. I was offered an free inspection and turned out to be me getting my roof replaced for the price of my deductible!
Alyssa McNeil
2023-11
I had inherited my home after my father passed away, the roof had been leaking since I got it I had no idea where to even start. I was watching tv when I got the knock on my door from best choice roofing, at first I was skeptical at first but they walked me through the beginning after that I didn’t have to do anything at all. It was amazing I can not recommend them enough to everyone and anyone. They helped me pick a color that makes my house pop and it only took one day to get it all on, they have been amazing and they changed my life for the better thank you all so much!!!!!!
Larry Frank
2024-01
I worked with someone who really helped my family out. We knew we needed a roof. When they knocked on my door and explained to me the way it works, I had to do it!!! Thankful for the experience they had and the help they gave.
Kierra Peters
2024-01
My sales rep was amazing and kept me informed through the whole process! As for the roofing team, my roof looks 100x better than what it did before!
Zach Mitchell
2024-01
Office is very clean and well kept, the sales representative that took care of things for me, Ryan Pellizzaro was outstanding, & the roof was brilliant!! very happy with the outcome!
David Bradford
2024-01
Best choice roofing is the best choice you can make. If you need a new roof here is the place to go. They will go above and beyond to get you the roof you deserve.
Cameron Wiles
2024-04
This roofing company is terrible. They took a long time on my roof basically paid them $7300 and it’s been over four months still hasn’t been done
Maurice Vose
2023-06
Contact with the company is sketchy. In a big hurry to "sell" you a new roof but getting answers about timely install, billing, etc is very difficult. Contacting the main office just gets you transferred to other offices who having little to no knowledge of the work that was done. Local phone number NEVER gets answered. Only contact I have relayed that he is only the salesman and I need to contact the sales manager. I would think twice before using them.Services: Roof inspection, Roof installation
Michael Sandlin
2024-02
Stay away from this crew. Lousy business practices and greedy. Terrible customer service. Find another roofer.
Cory Reynolds
2023-12
They always worked around my schedule picked up my calls and overall great customer service.
Jason McClanahan
2023-12
Fantastic customer service! Roof looks beautiful
Aubrey Ware
2024-01
Great place
Monday | 8 AM-5 PM |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | 8 AM-5 PM |
Sunday | Closed |
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