Renewal by Andersen Window Replacement

Lewis Tracy

2024-04

Sam and Josh Morse installed our windows. Very nice polite men, hardworking and professional. I would definitely recommend them for future installations and to other people. Thank you guys for the fantastic job!

Donna Roggenthien

2024-04

We are very pleased with our experience. The installation team, Jeremy and Martin were incredible! They replaced 21 windows in 3 days, and were courteous and efficient and left our home spotless with no evidence that they were there. We are already noticing a noise reduction with the new windows and the new screens are almost invisible.From the estimate to the installation it was an excellent experience all around.We highly recommend!

Lois Clark

2024-04

Josh and Sam were great! They were friendly, polite, got right to work and did a wonderful job on the door and windows. They left no mess when the job was done and were quick to address and resolve one small issue I noticed with the window casing as we were doing the final "inspection". I was very impressed with their work AND their manner and would highly recommend them for future clients!

Steve McCormick

2024-02

We had an excellent experience from start to finish. The Project Consultant (Troy) was very knowledgeable and not at all "pushy" during our initial visit and walk through. He helped us make our final selections and manage our budget from the start. The Installation Managers (Brett and Tim) handled the technical specifications and measurements very well, answering all of our questions to our satisfaction before the detailed order was submitted. We were especially delighted with the Installation Team (Sam and Josh) for their expertise and the manner in which they treated us and our property. They left our place tidier than when they arrived, with no surprises and beautifully executed installations of 18 new windows. The office administrative staff was very professional and kept us well informed along the way. We highly recommend this product and this team of professionals!

David Grisham

2024-04

Melissa was excellent in listening to what we wanted.Dan was great at measuring and confirming windows.The workers were all great, friendly and respectful. Ernie and Scotty were very conscientious providing excellent work and leaving home neat/clean.

Jordan Hilt

2024-04

I submitted a request for inspection/consultation on their website. The following three days I received 3-6 phone calls per day to try to schedule a consultation, plus additional texts.Early on the third day I provided a bit more information over the phone and set a later date to schedule an appointment (they can only schedule appointments 10 days out, I needed a later date than that, so we scheduled a call back instead). Cool - I shouldn't hear from them until the scheduled call back, right? Nope. FOUR additional calls followed that same day until I cancelled everything and told them to not call me again. Which they proceeded to do anyway.Maybe they're great at replacing/installing windows. Unfortunately I'll never know because their hounding Sales Tactics are absurd.Side note worth mentioning in the double digit phone calls received and messages left - I never heard from the same person twice. Spend a little more and support a local business.

Jan Kornbluth

2024-04

Our project with Andersen hasn't been completed yet, but so far everyone we've worked with has been terrific. Everett, the consultant who came to view the project, was accommodating, knowledgable and clear. Shawn, who came to measure our windows, was friendly and approachable and had a fun sense of humor, yet at the same time came across as totally professional.

dagmar trench

2024-01

Incredible attention to detail very good quality product installed in a professional and timely manner. Could not have asked for anything more.

Rebecca Martin

2024-03

Aaron was on time, very professional and friendly. He even knew my grandson’s name and was kind enough to pet my cat who kept laying on his paperwork ☺️. He explained the work to be performed very clearly and concisely. He was very efficient and respectful of my home while measuring the windows. So far I am very impressed with all Anderson reps!

Katherine Kelley

2024-03

Dan came out to do the measurements for my project. He was punctual, courteous and was very thorough with everything. It was so nice to have someone who really enjoys their job and so detailed about their work. Many thanks Dan!

Ashley B

2024-04

Everett came to my house yesterday to measure my windows and doors. He was amazing. Most of the contractors I’ve hired in the last 5 years have little respect for women and their opinions when it comes to what they are paying them to do especially when you are the decision maker when it comes to finances. Everett was a breath of fresh air and so respectful. We had a great conversation about my new house and the area.Update: There were some hiccups in the road with my order but Caleb and Shawn could not have turned the situation around better. Caleb made sure to personally call Anderson when any issues arose that were out of the scope of his work. They went above and beyond every time they were at my house. They were respectful to my home making sure drop cloths were down and plastic was up when walking in and out (even on the tile!). They cleaned everything up better than they found it. I have a smart deadbolt that I wanted to use instead of the one that came stock with the door and Caleb installed it even though he didn't have to. 10/10 recommend these two guys and would personally request for them again if I have more windows installed in my home.

Kirk Moran

2024-03

Great job! Couldn’t have turned out better! Great communication from construction team throughout process. All construction debris etc cleaned up at the end of the project- very conscientious of our home/property.Highly recommend to anyone contemplating a renovation!

William Doyle

2024-03

Salesman was great. The back office was really good and getting it set up moneywise and let me tell you about the crew. They were phenomenal three guys and did it in three days and it was not just amazing. It was just amazing. I’m really excited about the windows and they were well worth the costOK

John Griffin

2024-03

The project manager was wonderful!He was careful and very organized.He valued my input, and demonstrated care and respect to all of my replacement needs. I proudly award both Shawn & Mat five-star ratings!

Teresa Morgan

2024-01

Shawn was waiting for me to arrive at my home. Friendly and efficient in his measurements. Reviewed the plans in case there were any questions. Reviewed details for the install day and completion of the job. I’ve got zero suggestions for improvement-thanks so much!

Pete Schnell

2024-02

Vitaliy and his team did an amazing job! Very thorough, professional and efficient. They gave an explanation before and after their the project and made sure we were happy with the results. We love the windows!

Nancy R

2024-04

We couldn’t be happier with the quality of the windows and the installation so well done by Sam and Josh. It means so much that Andersen stands behind the product and the installation. Highly recommend RbA.

Bobbi Brewer

2023-12

Everyone has been so nice through the whole process, from the sales, to the final measurements for the doors and windows, to the three guys who came and installed everything in one day. The installation guys exceeded my expectations, really considerate of anything I needed to have accommodated for (I have a dog who likes to bite) and checked in with me through the whole installation process. Answered all of my questions and then asked if I had any others.

Jim Begley

2024-01

I just had the best home repair experience of my many years of maintaining houses. The Anderson renewal team at my recent install was professional, courteous and immensely talented.Led by Shawn and Jason, the attention to detail, the communication and speed of work all added up to a home changing, life changing revamp of my older ranch home. What was a simple comfortable home is now an energized space that inspires me to act as young as my “new look” feels.Many thanks to your tremendously talented installation crew.Thank you Shawn and Jason, et al… wonderful having you in my home…

Dina White

2023-05

We loved every aspect of this process. They were knowledgeable, did an amazing job and were very good at what they do. They cleaned up very well , no nails or anything left behind.They get all 10's from us, and will definitely recommend to others! Great job!Service: Window installation

Gordon Booker

2024-03

Purchased new windows for the house last year. The experience was so positive we just purchased windows for the remainder of the house.Revising this today because the installation was done two days ago. The two installers were very professional and efficient. With new snow on the ground we were worried there might be an issue with tracking snow and mud in the house. No Worries? The had mats and coverings that prevented any issues. Highly recommend!

Michael Pahel

2023-11

Great team of professionals! Everyone showed up on time and was very efficient getting measurements and determining pricing. They gave very clear answers to our questions about the product and installation process. We are excited to get our windows installed when the factory finishes making them. I know it will be worth the wait.Service: General window replacement

cédric Bernard

2023-12

Sam and Josh installed 3 oversized windows in my house. They did an awesome work widening the opening (or creating one).The finishing is great as they pay attention to all the details that differentiate an okay installation from an awesome ine. Very satisfied of their work.

Deborah Berthiaume

2024-01

Our installers arrived as expected. Introduced themselves and went to work. We had 7 windows installed, the work was completed by early afternoon. Everything was explained and cleaned up before they left. We are very happy.

Ellen McGrath

2023-12

Our home was in need of replacement of several windows, and at the time we contacted Renewal by Andersen, we were unsure how many would require replacement and in what order. Original Andersen windows were installed in 1984. There was no excessive sales pressure from the sales representative. Rather, Matthew McNutt was extremely helpful in examining the windows and providing information and recommendations as to what should be prioritized and why, as well as what windows could be delayed for at least a further season or two. The product information (including product choices; price comparisons; short term and long term savings) was well-coordinated and communicated to us by Mr. McNutt and the very informative computer presentation. Subsequent to placing an order, a followup meeting with sales and their measuring expert/job coordinator was scheduled.The company kept us advised of the status of our order as it was being manufactured until its arrival. A team arrived at the scheduled time to replace three large bay windows, a kitchen window, and two bedroom windows. The crew's supervisor, Caleb, and his team, Will and Sean, were superlative. The initial crew worked three days, wasted no time during the day, cleaned up inside/outside the house as they worked on an area during the day and before leaving for the day. It was a pleasure to interact with them, and we received updates on work remaining to be done at the end of the day, so we could anticipate what the next day's goal was too be. The bay windows had large quilted shades and wooden valences that we could not take down ourselves, and the crew was very obliging to handle that detail for us and store them elsewhere in the house during the project. We were very impressed and appreciative of Caleb's supervisory and organizational capabilities. The work seemed to flow as planned, and we enjoyed the interaction of the team with us and each other.There was a second, planned phase of the project which involved replacing the roof tiles over the three bays, as well as replacing 10-12 lines of siding under the three bays. The materials were not received at the time the project started, but Andersen's crew buttoned up those areas against the weather until receipt of the shingles and siding. Less than 10 days later, another crew returned and in one day, finalized that portion of the project. We noted that the team consisted of three workers in the morning, but later in the afternoon, two additional workers were added, and the job was completed before dark in one day. This team was just as professional, engaged, and committed to quality work as all the Andersen employees we encountered (and that includes the office staff!).We would not hesitate to recommend Renewal by Andersen. Others cautioned us that Andersen tended to be more expensive than other companies. For our nearly 100-year old home, we wanted to maintain the quality of window we had while preserving the period-design and style throughout.

Randall Mills

2024-02

Shawn did a great job on the locks - nice personality along with quality work. He topped off an overall great experience for the whole project. Extremely pleased!!Service: General door installation

phillip anderson

2023-12

So far very pleased , job is still in progress, and as far as the communication with the company has been good and the installers were top notch 5 stars for what they’ve done so far.Unfortunately I can’t do a five stars on the complete job as of yet as it’s still in progress.So for the time being it’s a 5 star on the installers for what’s been done and the communication of the company.

Sarah Fanslau

2024-01

We had a really great experience with Shawn, our project manager. He was thorough, clear, kind, and arrived on time. Highly recommend!

Robin Conroe

2024-04

Tim arrived on time, was courteous, professional and answered all our questions. Our experience with Renewal by Anderson has been great.

Bob Anderson

2024-03

Dan did a fabulous job in finalizing the measurements for our window project. He was punctual, very courteous and thorough.