Long Home Products

4.7 (4060)

8530 Corridor Rd, Savage, MD 20763
(410) 346-3845
longhomeproducts.com

Claimed
Roofing contractor
Bathroom remodeler
Contractor
Door supplier
Siding contractor
Window installation service

Service options

  • Onsite services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Sarah Flores

2024-04

David was a true professional. He listened to our needs and customized our quote to match our preferences and ultimately our budget. We would definitely continue to work with this company for our future home renovations and I look forward to our new bathrooms! The process was quick and efficient. David made sure we thoroughly understood the sales and installation process. And I would recommend David to my friends and family.

Michelle Klass

2024-04

Long Home Products came to my home and gave me estimates and they were amazing. Hunter, was knowledgeable, polite, and professional. They are clearly a cut above all home improvement companies. I highly recommend using Long Home Products and services for your next home improvement project.

Jonathan Murray

2024-04

I called for an estimate and the technician was showed up on time and was extremely knowledgeable and transparent with all of the products and features I was looking for with new windows. Ethan was very attentive to my needs and able to provide me will any and all information I needed. I would highly recommend using long home if you decide to get new windows, employees like Ethan are a great example of the high caliber people that work for a family owned business. Great experience.

Nikita Hall

2024-04

We had an appointment with Long Home today for a roofing quote. The Product Manager, Joshua Clark came out, he was prompt, gave a thorough presentation and detailed the work that needed to be completed. Overall, it was just a fantastic experience. This was the first time we've had a quote done and immediately signed on the same day.THANKS Joshua, looking forward to our new roof. (I will leave another review after the project is complete.)

Deborah Clouser

2024-02

I had a roof & rainspouting installed Sept. 2020. Was not happy that the shingles were installed over sagging sub-wood(?). So, I have a new sagging roof. The main guy on my job site was offering rainspouting sidework to neighbors. It made me question his integrity and where he gets the supplies? Dec. 2023 I had a roof leak. It was repaired by LONG. Exposed nail I was told. Before the inside ceiling could be repaired I had a 2nd leak. Same guys came out. Could not find the problem. They said maybe I could tell where it was coming from the next rain and take pics to help them. After much thought I called long for a 2nd opinion before I sustained more interior damage. A production Mgr came out and found the problem: wrong type of shingles on the roof pitch AND shingles installed over sagging wood does not allow them to lay smooth, hence, water gets around them. Someone was supposed to come out Saturday 01/6/23 to measure roof for repair. No show no call. Today, 1/9 (eastern shore of MD) schools and businesses closing early due to incoming severe weather and I still have 2 holes inside ceiling with cold air pouring in, roof has not been measured for repair OR secured against further damage. I have yet to hear from anyone. When you do call the first question "are you calling for a quote?". Clearly greed. No doubt, installing but not correcting what was an unprofessional install.1/27 /24 since this last review I've had 2 appoints for repair scheduled by Alexander Pelegan and neither day did they show nor did I get a call explaining the no show. Today they were supposed to be here to repair first thing this morning. Sunny day, nice weather, No show, no call. At 9:53 am I called production. No answer. I then called Joshawa Herr, production Mgr. He said he was going to look into it. It is now 11:36 and I've yet to hear back from him either. Unbelievable. The response to my initial review was to let someone know what is going on. How many calls and appointments can you make? THEY should have reached out to ME to resolve this. $10,000 3 year old leaking roof and trash bags taped to my ceiling.

Laura Maxfield

2024-04

We had a very positive experience with Long Roofing. From first meeting to implementation things went smoothly and as expected. There was a rain delay, but these things happen. Christian was the on-site leader and he was terrific. I liked that there were no surprises regarding fees. I also loved that when they were done, the team did an extremely thorough cleanup. Thank you Long Roofing!

Zachary Geroux

2024-04

My experience with Long Home Products for the replacement of 11 windows has been mixed. We did not get a good feeling from the sales representative that came to our house because he tried pressuring us into a decision that day by giving us a price quote that was "only good until he left the house" and was thousands of dollars cheaper than the 30 day quote. When called by the sales manager the next day we expressed our displeasure and told him other companies gave us at least a couple days to think it over. The sales manager stated that is how Long's quote is supposed to work as well and worked with us to reach a price we felt comfortable with when compared to other companies. The windows were installed in February and a few issues with the locking mechanism on some of the windows, among other things (caulking, some minor holes around windows, etc.), were immediately brought to the contractor's and Long's attention. To Long's credit they have remedied the majority of these issues in a very timely manner. However, the locking mechanism continues to be an issue on a few of the windows. New sashes were eventually ordered and installed yesterday but the problem still persists. The windows do lock but it is extremely tight and bends the lock up. At this point we're kind of stuck with the way the windows function and have been told this is an issue they've had with the manufacturer for a while. During the sales pitch, this should probably be made known to the customer. Especially if the customer points out the difficulty the sales rep had with the locking mechanism on the demo window (which we did and were told it was only because it was a demo window that was old and beaten up). This would've had a large impact on our decision to proceed with the replacement since part of the reason we had the old ones replaced was because some of the locks weren't functioning properly anymore. With that said, I do want to give a shout-out to our project manager Ray who has been extremely helpful and responsive while trying to get these issues resolved. The contractors that have come to our house have also been extremely courteous and respectful.

Ms TRS1

2024-04

It was such a pleasure to have Ms, Teresa in my home today. She has a plethora of knowledge and I was able to learn a lot from her in our short time together. She actually felt more like a friend advising vs someone selling me something and that made my decision making process much easier. There was no pressure and I appreciate that! I can’t wait to have my new door installed.

Fred Rossi

2024-04

From the initial consultation to the final handshake, the experience with Garrett was terrific. He comprehensively explained the roofing process. He answered our questions and addressed our concerns with patience and expertise. His attention to detail and commitment to customer satisfaction made the daunting task of finding a company to replace our roof a pleasant experience. We highly recommend his services to anyone in need of roofing solutions. Thanks again for everything, Garrett.

Frances A

2024-04

AaronT. was very knowledgeable about our roofing project and quick to clarify any issues we might have. The installers arrived early, were courteous and very professional. They continuously picked up material and nails as they install. Process was done in a day! We are very pleased with the results. Will use Long again for our next project!

Chet Rhodes

2024-04

Garrett was a very knowledgeable and professional salesman. He went through all the elements of getting a new roof on her house. A very clear and concise manner. He answered all our questions and provided everything we needed to make a good decision.

Olivia Simms

2024-02

Teresa was AMAZING!! We made a deal in 15 minutes, but talked for almost an hour. She broke everything down and also got me a military discount. Again, this woman is AMAZING!! Very professional, patient, and knowledgeable of her job. She made me feel at ease as I was contemplating making a crucial (really needed a new roof) decision. She gave me the correct information I needed to moved forward. I recommend Teresa if you’re looking for a new roof - she’s forever family to me now.

E B

2024-05

Combative, rude, condescending, argumentative, pushy, high pressure sales people! Avoid avoid, avoid! Am I buying a used car or a new roof?????They want you to sign on the dotted line same day, and if you don’t they become irritated and act like you’re making a big mistake. Lol! They act like they’re doing you a favor just by being there!My husband repeatedly said he will not make a decision under pressure and the sales guy just kept rambling that the price will increase if we don’t sign now. Newsflash… There are other companies besides long roof!We insinuated in many ways the meeting was over, but the guy wouldn’t leave! He called his boss who also put a guilt trip on us and offered us a pathetic discount.It’s obvious some of the five star reviews are fake… People giving five stars just for someone coming out to talk to them? Totally fake.

Myka TV

2024-04

Had a visit by one of these guys today for a new roof, gutters install. Very knowledgeable, explained everything well. The presentation was A+, Did his best to close a deal today. I’ve dealt with this company in the past, buying from them you are getting quality, however…. The price is just not a fair market price for the job in my opinion, yes I don’t expect them to be the cheapest, however, the price for the job isn’t realistic.

Byron Sauer

2024-01

Buyer beware, Long Home leaves a trail of destruction to your property. It's a rush job with contractors who don't speak English and a project manager who will mock and demean you behind your back in Spanish after pointing out the property damage caused by their carelessness. Better off spending the extra money for a different company. Now I'm stuck with having to repaint my bathroom and office, thanks for nothing.

Jennifer “Divine” Fosuaah

2024-04

Teresa was extremely phenomenal! She’s very resourceful, knowledgeable, personable and experienced sales representative. Great customer service is hard to come by these days and she set the bar high!! When you talk to her it seems as if you known her for years!! Thank you Teresa for your great customer service and support. My entire family appreciate you so much for helping us 😊❤️!!

Janice Wilborne

2024-04

Long Home rep, Joshua Clark, came out today to provide me a roofing quote and it was by far one of the best experiences I have had in getting a home improvement quote. He was thorough and upfront with the information. I had originally planned on getting a few more estimates from other companies but after the time spent with Joshua, I immediately signed on to get my roofing/gutter work done by Long Homes. I'm looking forward to my new roof :-)

Cynthia Carter

2024-04

Dave gave us a very informative presentation. He takes pride in his work and represents the company 100%. Very sensitive to our need for the windows and offered financial options to fit our budget. My husband and I were very pleased and impressed by his knowledge and demonstration of the products to choose from. We had 3 other presentations, his was the Best 👌

Daniel

2024-04

Long home did an amazing job on my roof last year, so we hired them this year to take care of my bathroom.Their one day tub to shower service is awesome and fit into my budget.

JEP 2574

2024-03

I just got my house roof and gutters/downspouts replaced by Long Home Products. Their sales/costumer service staff and work site crew did an outstanding job. The price was a bit high, but then again you get what you pay for. I rather pay a little more and have a piece of mind than being cheap and pay the consequences later. With that said I do highly recommend them if you're willing to have the job done right with an outstanding warranty that many competitors don't offer.

Queentina Roberts

2023-05

We had a tub to shower conversion the two you men Roger and Joel who installed the shower did a fantastic job. They were on time, friendly, respectful, and very professional. They took less time than I expected and they explained everything in detail. We are happy and they cleaned up very well.

Margaret Thomas

2024-04

Many thanks to Joshua Clark for a thorough presentation of Long roof products. Not only was he knowledgeable, but his kind demeanor made the decision process even easier. Joshua is definitely an asset to the Long company while providing a great service to the customer.

Jackson Rivers

2024-04

Randy Nulph with Long Roofing was very personable, knowledgeable, and friendly! He was very understanding of our situation and we’ll definitely be reaching back out to him once we are ready to have our roof replaced. I was very impressed with the material along Roof uses. Thanks Randy!

Kelly Cason

2024-02

I just bought a $33k roof and I don’t feel bad about it AT ALL. Aaron and Alex were extremely professional and spent a good 2+ hours walking me through the products offered, the difference in cost between them and the relevant differences. It was truly an enjoyable and enlightening experience and both these gentlemen were amazing at detailing what I would need and what the benefits of each option was. I was well pleased with the whole experience and would absolutely recommend this company just based on the sheer professionalism shown by their employees who absolutely took the time and care to work up several estimates for several options before we came to one that my husband and I agreed upon. I cannot WAIT to get this completed.

Zach Laing

2024-04

Long Roofing came out for an estimate and provided a totally ridiculous estimate. Their original estimate was almost $60,000 but miraculously they were able to come down to $33,000. I received 3 other estimates from legitimate local companies and they all came in near $12,000, one for the exact same product.They provided a “market analysis” that was totally inaccurate, only justified their ridiculously high prices.While we did not use Long Roofing I wanted to provide some insight I wish I saw prior to requesting an estimate.

TipD T.

2024-03

Long did an excellent job replacing my roof. From the consultation to completion, I was well informed. The new architectural shingles are better looking and stronger than the 3-tab shingles previously in place. I feel secure knowing that the roof is no longer an issue of concern, and the transferable warranty will be a great selling feature when it's time to sell.

Eric Leather

2024-04

From the time we agreed to do the roof replacement until the finished product was in place took less than a month. Our project coordinator Monique was great with constantly staying in contact & letting us know what was going on throughout the whole process! On the day of installation the crew arrived on time and went right to work, and were finished the same day. The clean-up afterward was impeccable! The crew took their time & cleaned up absolutely everything, even using a magnet to check the entire area around the house for nails & any other metal debris! We had a couple of minor issues that were discovered once the crew left. Monique contacted the lead installer Cristian, who turned around & brought the crew back & fixed the issues that evening, which didn't take long. All-in-all a great experience & would definitely recommend.

John Thomas

2024-04

I was very pleased with the service we received from Joshua Clark. He is a thorough professional and effective advocate for his customers. His knowledge of the company’s products, services and warranties contributed to a satisfying experience.

Scott O'Keefe

2024-03

The Long Roofing crew showed up on time and never quit; they were both efficient and quick. The project manager showed up mid way in the day to check progress. Everyone we spoke to from scheduling to completion was friendly and professional. Very happy and highly recommend!

Debbie Kim Nobleman

2024-03

We couldn't be happier with our decision to use Long Home Products for our roof replacement. Amy was a great project coordinator, she was communicative and worked with my home's logistics and my schedule. The crew was great too. They were right on time, professional and worked diligently to finish the project by the promised deadline. They were mindful of our neighbors and thoroughly cleared all the debris afterwards. The photos sent afterwards are great, they demonstrate very high quality. Long Home definitely was not the cheapest quote we received, but we paid for quality and we got it. We highly recommend!

Opening Hours

Monday 8 AM-8 PM
Tuesday 8 AM-8 PM
Wednesday 8 AM-8 PM
Thursday 8 AM-8 PM
Friday 8 AM-8 PM
Saturday 8 AM-6 PM
Sunday 9 AM-5 PM

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