Italy American Construction

Judy Ashley

2024-04

I had water damage in my house that was related to a breakdown in the mortar outside. This was noticed just before the Xmas holidays. Mike worked with me to get a crew out to the house within a couple of days to repoint the brick in several areas of the house preventing further damage. The service Mike provided was exceptional and so appreciated.

Gary Bleasby

2024-02

They remodeled my grandmother's bathroom a while ago. Asked them specifically to use ball valves and cut out the old valves for shut offs and not to use shark bites. They used shark bites in the worst locations. The quater turn shut off is in the wall, there is no extra space for repair. They recommended a toilet that looked 👌. Tried to install a bidet today, the rubber grommet to hold the toilet seat on is broken. Can't make any repairs without pulling the toilet. There is no space to access the hardware, or even take the top half off. The only other complaint is the single tile used as a shelf. Thanks for the headache.Edit after business response: They didn't do what I asked them to do, the original valves are still installed. I asked for them to be removed.. The sharkbite is in the wall for the shut of so breaking into the wall is necessary to make a repair, and a leak will go unoticed. the problem is, they selected a toilet that is difficult to work on with the specific design. This kind of response from the business owner is all you need to know about them.

Julie Kaniewski

2024-04

Had a plumbing problem and needed immediate service. They were able to find someone to come out to fix our problem and replace a toilet for us. The service was great and we are very pleased with the job.

Joshua Southall

2023-04

A little over a year ago a tree fell on my garage. It was a nightmare shopping around looking for Contractors. Half of them didn't show up and if they did, the bill was crazy. Once I called Italy America Construction it was painless. Everyone was super nice and easy to deal with.Mike was great, He helped to start the project and then I dealt with Mark for the rest of the time, he was awesome. Every time I called, if I left a message or if he seen that I called he would call me back. And on top of everything the price was perfect. I will use them anytime I need anything done from now on.

Carole Hawke

2021-04

I had siding and gutters installed last September, paying a substantial price for what I hoped would be a high-quality job with a reputable company. Nine months later, on a clear day with no wind, the siding started falling off my house. I have sent photos and had repeated phone conversations every few days for the past two weeks with the receptionist who passes my message along and assures me that someone will come to fix it, but nobody has contacted me or come out.

Rene Linares

2023-08

I have hired Italy American Construction do multiple projects on each of the last 3 homes we have purchased. The most recent was a concrete project that has greatly improved the aesthetics and functionality of our home. They did excellent, timely and professional work. We have had numerous compliments from our neighbors on the quality of work and the professionalism of the crew. I highly recommend Italy American Construcion.

Richard Sbaschnig

2023-06

Your house is the most expensive investment you will make. Therefore, you will want only the best company to work on your home. For this reason, we select Italy American Construction to do all of our work. They have renovated our basement, our kitchen, our front porch and roof, and many other projects. The craftsmen are skilled and knowledgeable. Their work is meticulous, and the attention to detail is amazing. They have great communication in understanding our vision for our house.I would recommend Italy American without reservation.

Matt Harvey

2020-04

Fantastic!!! Italy American Construction did an awesome job on my new patio and overhang. Tom came out and listen to what I wanted to do and put my vision to paper. Dustin and Frank overseen the project and that it was done right. Cement, carpentry, electrical and vinyl siding with gutters. All the guys are pro’s in what they do, outstanding craftsmanship. The estimate was fare and comparable with quotes I got from other companies. I went with Italy American because they made me feel comfortable and confident that they could do the job and the fact they have been in business in the metro Detroit area for over 60 years I thought they must be doing something right. I would recommend Italy American to anyone looking to have a construction project done. Thanks again guys, great work.

Aaron Barndollar

2023-04

Needed to update the rear stairs coming down from the patio door, created a small landing and step. The entire team was professional and responsive and the work was extremely high quality. Even ensured that the same brick was used to match the house. They also did a porch rebuild at a previous house and after 25 years, it looked brand new still. Highly recommend.

JA G

2023-06

Company will not fix any issues they made after construction. A year after steps were installed one of them began to fall apart. They refused to correct the work, claiming it was because I put salt on them. We are in Michigan and only one step was falling apart not the others and I only put salt on it ONCE. They also used horrible sub-contractors. The electrician they used failed inspection 3 times and the light they installed was no centered. I let it go because I was tired of dealing with them at that point. Now 7 years later I'm getting the steps repaired because they are falling apart. I will add photos. NOT a good company to deal with and they don't stand by their work....or their subcontractors work. I highly recommend using somebody else.AND their response below is exactly what I expected..notice they did not apologize for the 3 failed inspections and light that was put up wrong...don't use them..its company that puts in cement that doesn't last ONE SALT TREATMENT in Michigan. I forgot to mention they had to replace the first steps they put in a few weeks after install because those steps started to corrode...and NO SALT was applied. It was poor workmanship and your customer service is awful. You use the "salt clause" as an out from poor craftsmanship.

ma bue

2023-04

They.are by far the best construction company that I have to worked with. If a problem came up they solved it in the same day. The construction of my garage is superior and durable. They went above and beyond what any other construction company would do. Paul Bob and Mark was very polite and followed up on everything. I really appreciate all they did and would recommend them to everybody. The price was great where as other companies quotes where high. Italy American was the lowest price for better quality work. That’s what I call a company that cares

Phylicia Robinson

2020-04

We had a great experience with Italy American Construction. We had a new driveway laid and garage constructed. I even waited a few months after the completion of the work before posting this review to ensure my satisfaction. Everyone involved with the project was professional from beginning to end. Marty our initial sales person is great and has been in the business many years. We always had a good laugh every time he came over and he was very detailed and assuring. The skill of the contractors was high level. I was amazed at their carpenter who single handled built the entire garage from scratch (no kit, just lumber) in 2 days. Weather threw off the timeline a bit but whenever there was an opportunity to jump to the next step someone was there. Any issues or concerns along the way were addressed diligently by the manager Dustin who even gave us his personal cell number for access to him. Even months after when there was a hairline surface crack in the cement they came right out to address and fix it. I always like to support local family businesses and would recommend this company as one you can put your trust in.

Charlie Beck

2021-04

Italy American installed new house and garage roofs for us -- the third time they've done so on two different houses over a period of some 30 years. Their advice, assessment, and pricing were excellent, as was the quality of the work that was done by their very competent and professional crew. I would not hesitate hiring this company to do other work around our home in the future.

Helen Bilbrey

2020-04

We had Italy American tear out our old foundation.Replace it and build a new garage. I could not be happier with the results and quality of work ! They faced a lot of challenges with all the rain we have had so far this spring/summer but Mike kept me informed on were they stood with each process. Everyone involved with the project was very professional. I would definitely use them for future projects and would highly recommend them to anyone looking to have work done. 5 out of 5 stars, I would have given them 10 :-) !!! The sign they had in the front yard while constructing now hangs on the wall of my garage !! Great works guys

Paul Edward B

2023-04

I had a garage installed in Spring of 2021. Mike was great, and the work on the garage met and exceeded my expectations. Unfortunately, during the winter of 2022 the approach to my garage cracked. I notified Mike and an arrangement was made to address the issue over the summer, but there was no response since then.

Greg Rojowski

2023-04

Great family and family owned company! I had cleaned my gutters late in November and found out that I had some fascia board rotting, causing "issues" close to the upcoming holidays. Well after quoting other companies, IAC quoted the same low price, but scheduled me 2 months earlier than competitors, because IAC had other work a few blocks away and could (and did) finish the job in less than 2 days. WOW!

Ryan Florios

2021-04

We recently had Italy American build us a new garage. I was absolutely thrilled with how it turned out. The crew was very polite, respectful and the clean up was spotless. Both my neighbors used them to build their garages too, so 3 in a row!Solid price and quality work.Italy American lives up to their reputation...

Roy

2017-04

They have done many projects for me. All excellent work and service. This review concerns the roofing of my garage. Singles keep falling off. The third time was today,and I called and am waiting a return call to resolve this. ( their computers are currently down) so I hope to have this resolved by tomorrow. I cannot continue to replace these shingles myself.Tuesday 8/23 Mike called yesterday and set up an appointment for early this morning. They were early and started fixing the issue immediately. We have contracted them for 6 jobs over the years and would not go with any other company. Thank you Italy America. Great job!

Avi DuBois

2020-04

I had a very positive experience working with Italy American to build a detached garage at my house in Oak Park in Summer 2019. Mike was highly professional, responsive, and transparent throughout the process. Pricing was competitive, all work was completed in a timely manner, and I am truly pleased with the quality of the service and product. Absolute professionalism. 💯👌 A real breath of fresh air after an awful experience with Miller Garage the prior year.

Carrie Solak

2021-04

I'm writing this review while enjoying a cup of coffee on our beautiful quartz peninsula, built by Italy American Construction. This is just one of the new additions installed in our wonderful new kitchen!From the initial conversation with Mike Mastroianni, to the finished product, we were extremely happy with Italy American. Our new kitchen is beautiful, and the process was safe, professional, and thorough. Mike was very respectful of our wants and needs, and he provided many options and suggestions to satisfy our every request. He kept us up to date with daily communication and/or pictures, which was very helpful.The crew couldn't be more professional and courteous, and they met every deadline. As a family of 4, including a 4 and 2 yr old, it was very important that the job was completed in a timely and safe manner. Also, the job was scheduled during the holiday season, but these factors were a never a problem. Mike and his workers were also dedicated to abiding by all the Covid-19 protocols and regulations. Through these circumstances, their professionalism never wavered, and the new kitchen is gorgeous.We are planning to redesign our outdoor living space; we WILL be hiring Italy American Construction.We were extremely satisfied with all the aspects of the project: cost, timeliness, and professionalism. Italy American Construction has earned customers for life!Service: Remodeling

Suzie

2020-04

This is the second time I used Italy American for a major home renovation and I couldn't be happier. I had a new driveway and garage done a few years ago and more recently a roof replacement. The work was done beautifully and in a timely manner. Even the clean-up was done efficiently, you would have never known there was construction done in my yard. I highly recommend Italy American.

The Glass is Half Full

2019-04

Italy American recently completed building a new garage for me - and I am very pleased. Admittedly they are not the low cost provider by any means however they built the garage exactly the way I wanted and did it on time (delays only due to City of Royal Oak and DTE inspections) and on budget. I was quite specific with several aspects of the project and prompted the few key Italy team members to keep me apprised along the way. Communications were very good and proactive, advising a day or two ahead of time on which subs would be performing each task. Again, they are expensive but they do quality work and all my interactions with them were professional. They exceeded my expectations and I would hire them again.

Apryl Lopes

2020-04

If I could give 10 stars I would. We had a complete removal and rebuild of our driveway and garage. From start to finish this team was impeccable. Tom the sales guys was honest and fair. Mike the project manager was amazing with communication and follow through. The outcome is beautiful!! We could not be happier. Do yourself a favor and call them, they do it all!

Brenda Anderson

2020-04

I have used Italy American Construction Company for several projects over the years, and have never been disappointed. My most recent project was a door to block cold from an added on room. The workman was professional, arrived on time, did the job, cleaned up, and left.I love the door... and when I opened it this morning to let my dog out, the room felt like outside. The door did its job!

Aydin Akcasu

2020-04

Years ago we had them for doing a great job transforming and moving a kitchen, dining room and bathroom area.We were very happy with the work.The reason for lower stars is due to the frustration when where we recently needed some other work done related to an insurance claim.So much for customer loyalty, after spending 10s of thousands of dollars.They want to charge us $100+ for an estimate. Really? WowI would expect that a company would show some appreciation, and wave a small fee, less than 2 percent of a prior project with a loyal customer.

Kristy Attard

2017-04

Italy American Construction recently built our 2.5 car garage, and we could not be more pleased than we are.Our salesman Mike came out to our house discussed what we wanted and worked with our budget. When construction started the cement crew came out and poured a beautiful approach and garage floor.The garage builders came out framed the garage sided it and roof it all in record time.Their electrician and plumber put the breaker box and gas line exactly were i wanted them. All of Italy American construction employees were great to deal with, but more importantly their quality of work impressed us. We have always wanted a custom garage to keep our hot rods in and now we have it. We will be having more work done on our house in the near future and for sure Italy American Construction will be the ones doing it. Joe & Kristy Attard

Amjad Farah

2018-04

I have had two major project now done by Italy American (a complete re-roof of a 3 year old home and a new poured, stamped and colored patio). Their work is impeccable and customer service is top notch.Specifically, the foreman of the patio project (Sandro) was amazing. Every step of the way, he checked with me to make sure I was happy, and made small modifications to the design to exceed my expectations. He was extremely friendly and polite, and went out of his way to make my son (who watched the whole project with fascination) feel a part of the process.

mike cook

2020-04

Italy American rates high in accountability and integrity in my book! Here's why I rate them so high and with 5 stars.My wife and I purchased our home in Scio Townwhip in January 2017 and did not know the age of our roof; however, we did not think we had any issues with the roof but guessed that we may need a new roof in 5-10 years. This past winter (our second winter in the house) we experienced a roof leak into our attached garage. During a recent home show in Novi, I stopped by several roofing companies to talk and determine potential contractors for replacing our roof.Our first contractor came to the house, talked with me, examined our roof (walked the roof), told me about his company, presented their products and then provided me with their estimate (in excess of $12,000) which is reasonable and in-line with the size of our house and with what I heard from others. We also discussed the leak in the attached garage.Our second contractor to come to our house was Italy American. Mike M. called the day prior to our appointment to start the discussion; and give me a rough estimate of the cost. Mike M. also kept me informed during the day of our appointment as to when he would arrive. After Mike M had the opportunity to check and walk our roof the first question he asked was, "Why do I want a new roof?" To my surprise, Mike believed the roof to only be 10-12 years old and not in need of replacement. Except for a minor leak around a "stink pipe" and a nail pop, Mike saw no reason for replacing the roof because it is in very good shape (no curling, no loss of shingles, no problems) and should last quite a few more years (maybe another 15 years or so).There was no hard sell by Mike and Italy American -- only an honest appraisal of our roof and his suggestion that our roof just needs a little caulking to fix the leak.I continued the discussion with Mike M and learned more about their company, the products they offer, and their level of quality that would go into any work that we'd contract with Italy American.End result -- I was left with a great impression of their company -- honesty, integrity and accountability. I think I found my next home contractor for whatever job we need. Thanks, Mike M.

Mechelle Bernard

2024-03

Thank you Italy American for turning my bathtub from unusable to beautiful! I can't believe it's mine forever.

Pamela Odom

2016-04

A member of the family came out to evaluate our job, which was installation of decorative stair railings in our home. We never received a call back, despite our followup calls to the company. Guess they are doing so well, they don't need the little jobs, but this jerk son of the owner should have been honest about that when he was here. We formerly tried to get an estimate for replacement of drywall in three rooms of the home, and the gut that guy that time was a complete jerk also. Big for their britches but not honest.