Gilk Plumbing Heating & AC

4.6 (91)

830 Main St E, Richmond, MN 56368
(320) 597-3200
gilkplumbing.com

Claimed
Heating contractor
Furnace parts supplier
Furnace repair service
HVAC contractor
Kitchen remodeler
Plumber

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Adam Barlau

2024-04

My service request from start to finish was handled smooth and flawlessly. They ordered the exact part I needed and showed up with it early to fix my problem. Thank You Gilk Team!

Kyle Knudson

2024-04

I had an issue with some venting in my attic coming into the winter season, a busy time of the year. Gilk technician came right away and solved the problem. Took care of it the first time, which was awesome. Great work and thank you!

kayla ehresmann

2024-02

Gilk roto-rootered my pipes in 2019 when we found out tree roots had been growing in our pipes causing a blockage.They completed service and everything was good to go for a few days. Then we had the same issue. They came back out and found out they didn’t clear all the roots far enough so the work needed be redone.No new issue, they themselves told me it was simply the roots. They charged me fully for both visits even though the issue should have been fixed in one. It was their mistake (or them trying to do the quickest job possible and hope for the best) that the issue was not resolved on the first visit and instead of taking their loss for their mistake, I got to pay for it.I tried to argue this point on the phone and they had nothing to defend their side besides “They had to come out twice, so there is another bill.”. I simply paid the balance and for future needs will seek service elsewhere and hope for better results. I love supporting local so I was hoping Gilk would be a good option but that was unfortunately not my experience.Edit**Thanks for finally reaching out!Is it normal to need to roto-rooter for roots one month after clearing the pipe of roots?I spoke to several plumbers and arborists who advised me it would be impossible for roots to grow back that fast.I’m curious if you’ve had different experiences with your customers and it’s normal to need monthly roto rootering?“Somehow” the roots have not grown back in 5 years and I’ve never had the issue happen again so far so it appears I just had an issue with the services your company provided.I added my review 5 years after service because I found my old receipt and remembered the company never bothered to follow up with me after my clear dissatisfaction.I did reach out to your company originally when the second service occurred but unfortunately I was told “It is what it is!” after explaining the issues. So I paid for my services then moved on.It is delayed but I felt it was important to let the community I am a part of know of my own personal experience.I may have had a different review and experience if Gilk would have reached out to me earlier or IMO owned up to their original errors.Hopefully no new home owners get the same experience with your company and this can be a learning moment.As a first time home owner, your company was the worst service experience I’ve had so far.It was so disheartening but a good motivation and reminder to research a company and leave honest reviews so others can avoid similar hardships.

JR Revermann

2024-04

We have used Gilk for several home projects - large and small - and have received great quality work and responsive service each time.

Terri Athmann

2023-11

The men that installed my furnace were so great! They were respectful of my home and my child care business! We weren't expecting to have our furnace installed before winter but they made a point to get it done in a timely manner. I highly recommend this business to everyone!Service: Heating system installation

Kathy Younie

2024-04

Very quick response to our furnace issue with professional, friendly service. Technician left us two happy and warm customers!

Ken Utsch

2024-04

Gilk has done several service calls for me over the past years. Each time they are prompt, communication was great, and their pricing was on par.

Bailly Mucciacciaro

2023-12

We had some plumbing issues with our kitchen and bathroom sink, the guys that came out were awesome and super professional! We haven’t had any issues with the sinks since! I would highly recommend Gilk plumbing and heating to anyone! Thank you!!

Benjamin Barrett

2024-04

A company built on integrity. Every interaction, that our family has had with the Gilk has been first class.

Kelly Brandt

2023-05

These guys were amazing. They gave me a few options on what would work best for me. Answered any questions I had, and never made me feel like I was bothering them. The instillation was done quick and you would not have even known they were here. They kept everything so clean. The also installed a new smart thermostat for me that is my favorite thing in my house now. I would recommend Gilk to everyone I know.Services: Heating system installation, Install AC

Abbey Heurung

2024-05

Amazing people! Fantastic work! Fast service when its needed the most!!!

Chris Hedlund

2023-05

I purchased a new furnace and AC system from Gilk - they had the best prices, did quality work and did it on time. I also had them install a new gas line and they did the job for 1/2 of what I was quoted elsewhere. I 100% recommend them - you won't be disappointed.Services: Heating system installation, Install AC

Denise Prozinski

2023-05

Very responsive and knowledgeable crew at Gilk Plumbing Heating and AC. They also provided helpful tips regarding our HVAC system. Nice to talk to 'humans' instead of a phone tree. They truly offer you what you need, and not what they want to sell you.Service: Heating system installation

Rachel De Vos

2021-05

I cannot recommend Gilk enough! We have used their services for both AC repair and plumbing since moving to the area. Every time they come out, they go above and beyond. The technicians are just fantastic. They answer all our questions and everything is explained in detail, so we always completely understand what's going on. We've also had two emergency issues, and we have been taken care of immediately, including on a weekend. They are by far the best company I've ever used for my home service needs. Do not hesitate to call them! You won't be disappointed!

Jennifer Knudson

2023-05

Temps were at or below zero and we woke to no heat. I contacted Gilk for availability. They were in a morning meeting and I received a call back within minutes informing me they would have a member of their team to my house within 30 minutes. I could hear the urgency in their voice knowing we didn't have heat. This is the second time I've contacted them for services and will be purchasing a maintenance plan with them.Service: Heating system repair

Robbie Holen

2022-05

Gilk was amazing! We had always been pleased with their service of our 30 year old furnace. Then, last week when our 20 year old wall AC died, we decided it was time to upgrade to central air and replace our furnace. We obtained a few bids and Gilk’s bid was incredibly reasonable. On top of that, their responsiveness and service were top-notch! They had our new furnace and AC installed one week after our old AC quit working. They offered to provide temporary AC units to keep our house cool in the interim. They were even actually able to get it installed sooner than they initially had said they would. We felt so taken care of by everyone we dealt with there. I would highly recommend them!Services: Heating system repair, Install AC

Kaitlyn Gilk

2023-05

Gilk did an amazing job installing my A/C! They were easy to schedule with, polite/friendly, and on time. I would highly recommend Gilk to anyone!Service: Install AC

Troy Goracke

2024-01

I need to do a shout out to Gilk Plumbing and heating, Special Thanks to Jared he Figure out how to fix my heater without spending too much money. Thank you!!!

Mary Rothstein

2021-05

We have worked with Gilk Plumbing, Heating & Air Conditioning since they took over the business in Richmond a number of years ago. In the past we have had them repair various plumbing issues and unclog drains and have been very satisfied. Recently we had them install a new furnace and heat pump. They were prompt and professional and their staff was always great to work with. We strongly recommend them for any of your plumbing, heating and air conditioning needs.Services: Drain cleaning, Installation, Heating system installation, Install thermostat, Install AC

Ryan Shaughnessy

2022-05

Call Gilk Plumbing, Heating & AC, no need to shop around.I couldn't have been happier or more impressed with Gilk this past weekend.My family and I arrived at our cabin Friday morning to find a leaking (spraying) well pump pipe and a broken toilet. Gilk was able to adjust their technician schedules for same day service and had Travis and Jake at the cabin within hours of my phone call.Both Travis and Jake were professional, courteous, knowledgeable and skilled - they had everything fixed and running great within an hour of arriving AND at a fraction of the cost that I was expecting.I'll be using Gilk for all of my cabin needs moving forward, including winterization.Services: Toilet repair, Plumbing leak detection, Plumbing fixture installation

Melissa Atkison

2023-05

We purchased a home in need of plumbing repair. Gilk hasdefinitely provided excellent service with wonderful and knowledgeable personnel. Thank you Gilk for running such an efficient and skilled business.Service: Shower repair

Bill “Bill” Cahoy

2022-05

Gilk was fantastic--and the price was very fair! Our clogged drain turned out to be much more challenging than we thought. They were persistent and creative in finding a solution. Very professional. And when we got the bill it was very reasonable. Hard to imagine what more we could ask for.Service: Drain cleaning

Chad Hjelle

2021-05

Wow, these guys work fast! My water heater developed a leak on Sunday, so I called on Monday morning at 8am to request service. By 1pm I had a brand new water heater installed and working leak-free. Everyone who was at my house was very professional, they all took proper precautions both for safety and cleanliness, even going so far as to wrap a blanket around the bottom of the bad water heater so it didn't drip on the carpets when they removed it. I will definitely recommend Gilk in the future to anyone who asks.

Dan Lepinski

2020-05

I contacted Gilk about my furnace randomly turning off the gas. They came out to do an inspection and cleaning. I haven't had an issue since their service. They also checked various duct and piping to ensure there wasn't any traces of carbon monoxide. I believe the root of my issues was a very dirty filter thanks to the winter months and running my air exchanger 24/7. However, the gentleman that inspected my furnace also found that the high pressure gas was set to high and dialed it back. Gilk will give you a proper service, and go the extra mile to discover other potential issues. Also, my advice, don't be afraid to ask questions. They'll gladly tell you what they're doing, and why. You'll learn a lot from them.

Rosalie Rhinehart

2021-05

Doc was so nice & helpful. The technician Eric was early & very friendly. He did an awesome job hooking up my new stove. He is very thorough & made sure there were no leaks & everything worked & was level. Defiantly use this company again! 2 thumbs up!

Glenn Fuller & Peggy Brown

2019-05

Gilk replaced our leaky basement corner shower. The shower unit was of a high quality. Everyone we worked with was friendly and respectful. They had very good follow up. They did a great job and we would definitely recommend them to others.

Joy N

2022-05

Gilk was wonderful to work with. They are very knowledgeable and worked with your schedule. They were very respectful and make sure everything was cleaned up afterwards. The guys answered all our questions and gave us options to what they thought could be done. Will use them again for sure.Service: Heating system repair

Michael Quinlivan

2020-05

Gilk has been there when we really needed them the most, with exceptional service and great value at a very fair price. When our 2 old furnaces went kaput on the coldest day in January 2019 during the coldest winter in many years, Wendy had Dan & Ryan and crew at our place the next day to inspect, quote and start the project. When our basement flooded while we were gone due to heavy rains this September 2019 and damaged our new furnaces and required replacement, Gilk responded immediately and their quote to replace was immediately accepted by our insurance company. Gilk worked with our electric utility on rebates for our new heat pumps to replace old air conditioner units. Their advice and service have been outstanding and put our interests first.

Susan Wettstaedt

2023-05

Gilk will be the only plumbing/heating & repair company I’ll use! They care about their customers & give options and advice over the phone that really helps! Friendly employees & all around great company!Services: Heating system repair, Faucet installation, Thermostat installation

Sharon Decker

2021-05

I contacted Gilk about a plumbing issue I was having. Eric their service professional came to diagnois the problem. He quickly discovered there was a lateral break in a water pipe leading to the basement. Because of the uniqueness of the problem he had a game plan, provided me with a temporary solution so I wasn't without my kitchen sink over the weekend. He returned prepared and ready to go Monday. I can't say enough about Eric, as he truly went over and above to assist us. Highly recommend Gilk they truly care about the customer, local company, honest & reasonable!

Opening Hours

Monday 7:30 AM-4:30 PM
Tuesday 7:30 AM-4:30 PM
Wednesday 7:30 AM-4:30 PM
Thursday 7:30 AM-4:30 PM
Friday 7:30 AM-4:30 PM
Saturday Closed
Sunday Closed

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