Shelby Roofing & Exteriors

Jason Herrera

2024-03

My husband and I recently had our roof replaced, new sky light and gutter guards installed by Shelby Roofing. From start to finish they were very professional and willing to answer any questions (insurance stuff, mostly) that came up, day or night. Everyone we spoke to, especially Lisa, were friendly and knowledgeable. The whole process only took a few weeks and we are so very happy with the results. Highly recommend this company and all the crew! Thank you guys so much.If you want a new stress free roof replacement, gutter guards and new skylight, call them now.Thank you guys,Sara and Jason

Jessica Ferguson

2024-04

I called Shelby roofing to give me a second opinion on supposed storm damage another company had told me I had, Lisa came out and she was very friendly, very knowledgeable, and was very honest. She told me the complete opposite of what the other company had said (confirming my suspicions that they were just looking to get a check) which i very much appreciated. I may not have had to use them to put an actual roof on my house this go around, but they will definitely be my first pick for when I do really need one in the future just based on her honesty alone.

Mark Luedde

2024-04

Keith Anderson checked out my 28 year old roof when we noticed signs of water damage on a ceiling. He found a couple spots where nails/flashing had worked loose and caulked them as a stopgap measure but gave us an estimate on a new roof. He was great at explaining the details of the estimate and answering all our questions. The installation took a little over a day and the workers did a great job. I actually got Keith’s card from my mother after she had a good experience with them. I’ll pass on his information when anybody I know is looking for roofing recommendations.

Krystal Shoemaker

2024-03

Recently had my siding, gutters, soffit, fascia, roof repair and additional exterior projects completed by Shelby Roofing! The entire process was so smooth and easy! My sales rep, Lisa Gallina was awesome to work with. She even helped me work with my insurance to make sure we got everything included in my claim. Then once work work started the crews were great, paid attention to detail and the exterior of my house looks phenomenal. The project manager Eric Robinson was great! He walked through the whole project to make sure it was completed to my satisfaction. And last but not least, he sent over another guy Marc to do some final touches and finish an additional project I added on. And he was amazing! He did a wonderful job on his projects and was so easy to talk to about the project! Overall would highly recommend Shelby Roofing and their team! Also… now my house looks like a brand new house thanks to them!!

Kelly Winkelman

2024-03

Shelby Roofing has done two projects on our home in three years. We had a leak and they found that a prior roofer did not roof it properly. They fixed the problem and repaired all the exterior damage. The second project was when a tree fell on our home. They helped us find a contractor to remove the tree and worked with us every step of the way with our insurance company. They fixed the roof, soffit, fascia, siding and gutters. They are always professional and communicate very well from their administrative staff, estimator, and project management. We said it the first time and will say it again: Shelby Roofing is one of the best companies we have ever dealt with over our many years of home ownership. They are the best!

Katie Deelo

2023-11

Can’t say enough! We’ve worked with Shelby Roofing 3 times / 2 dift houses, now, and feel completely confident in the quality and value we receive. We’re customers for life. Keith has been our main contact and has always given complete information, accurate expectations, and A++ service, from start to finish. The crew is polite, professional, on-time, and they leave our property cleaner than it started. Quality workmanship, always delivered! We appreciate having peace of mind when working with Shelby and Highly recommend them.Services: Gutter repairs, Skylight repair, Attic venting repairs, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Attic venting, Roof repair, Skylight installation, Roof installation, Attic venting installation, Roof damage repair

KAREN TRAVIS

2024-04

Fantastic service, quality work! Removed old shingles, cleaned everything up, used a magnet to make sure all nails were gone. We had absolutely no clean up to do after they left. Roof looks fantastic!

Annette Marshall

2024-02

Christian and Josh are terrific. They answered all my questions and did battle with the insurance and got the work I needed, not what the insurance company thought I needed done. The work and clean-up was excellent and they are available after the work to help with anything. They don't take your money and disappear.

Jennifer Moehlmann

2023-05

AMAZING!!!!!!!!! I cannot recommend highly enough!!!We ultimately ended up replacing our entire roof using Shelby Roofing. I cannot say enough good things about this company and the people that work there!!!I worked with Keith and Eric. They were incredibly knowledgeable, responsive, kind, available, trustworthy, helpful. I really appreciated that we could communicate via text and I could text whenever I needed and get a response timely. These guys truly went above and beyond!I don't want to ever have to repair or replace my roof again, but I know that I would 100% use this company every time!!!!Thank you so much for helping us through such a stressful time!!!!!!Services: Roof repair, Roof installation, Roof damage repair

Kathy Dalton

2023-08

I called Shelby Roofing a few months ago because we had a strange leak. We have 2 stories, but the leak was only coming in at one place on the first floor and not every time that it rained. I wasn't feeling confident that anyone would be able to find it. Keith came out and inspected our roof and informed us that the roof was in good shape and everything looked good but there was one spot where part of the second floor joined the first floor that looked like it needed sealed. He showed us a picture and it wasn't actually part of the roof. He sealed it with some super duper sealer and that did the trick. Keith could have charged us for the repair and I would have expected to pay but he didn't. I waited a few months to write this review to make sure that solved the problem. It was nice to have a company come out and not try to sell us something that we didn't need. I feel confident that I can trust this company and will always call them if I need any of the services that they provide.

Jim Thacker

2023-05

I called to get a bid on fixing some shingles where the people that put my roof on six years ago messed it up. Christian came to my house and looked at it, gave me a fair price and fixed it himself immediately. Can’t say enough great things about the guy. Definitely use them if you need anything done.Service: Roof damage repair

Bryan

2023-05

I had a roof approaching the end of its life. Instead of waiting for an issue, or praying for hail damage, my wife and I decided to be proactive and replace it. Since it wasn't urgent, we took our time to research companies and get multiple quotes (all of the quotes came in around the same price). We ended up signing with Shelby Roofing and Exteriors for a new roof, gutters, and siding, and have been thoroughly pleased with that decision.Their commitment to wonderful customer service was evident from the moment I called for a quote and has extended to after the job was completed. What stood out immediately to me was with the estimate. Other companies spent maybe 15 minutes at my house and handed me a quote. Luke from Shelby on the other hand took his time to evaluate everything very thoroughly and made me feel like everything was getting thought through. After that he sat down with me, went over the quote, options, and material until I had all of my questions answered. What really stood out was when he asked for my business and the opportunity to discuss it further if I was considering any other companies quotes.From there communication was great about planning, and dates. I worked with Eric on those, and like Luke before he was exceptional the entire way through. With every job he came to talk to me, review the work, and then came back to inspect and answer questions. He helped me get everything arranged to what I would say is the ideal setup for my house. Even after everything was done, I was able to reach out to Eric about help with an elbow on my gutter that I wanted to add, and he was out the next morning getting it set up.The crews that came out to do the jobs were great. They worked hard and late to get things done. I am a stickler for things getting done correctly, and I can honestly say they exceeded these expectations.We cannot be happier with the decision to go with Shelby. While price is always a consideration, it is the customer service and workmanship that puts them far above and beyond other companies. When dealing with them you will feel important, understood, and left feeling confident of your decision. If you are in need of work that they can do, you cannot go wrong by calling them. Everything was exceptional, and they have a lifetime customer who will give out their name as a referral.Services: Gutter installation, Roof installation

B Martin

2023-05

Shelby Roofing removed the existing roof and installed a new roof as well as cleaning and sealing existing gutters at our house in Oakville. They not only did a fantastic job at a good price but their workmanship and communication was first class in every way. Highly recommend Shelby.Services: Gutter repairs, Roof inspection, Roof repair, Roof installation, Gutter cleaning

Danielle Hatcher

2023-09

With the storms we had recently we wanted our roof checked. After we made our appointment they kept in touch, called an hour before, and were on time. The inspector, Luke, gave us an honest assessment of the roof and even fixed a minor issue on the spot. He also answered any questions we had. Strongly recommend and would use again.Services: Roof repair for storm & wind damage, Roof inspection

Joe Dunnuck

2024-04

The installation team were quick, courteous, and professional. Josh and Eric did a great job as well.

Bryan Kujawa

2023-05

I called Shelby Roofing after seeing a sign in the neighborhood and was not disappointed. Keith A. at Shelby Roofing was extremely professional and helped me diagnose what work needed to be done, which included removing a non-functional chimney and repairing the hole as well as installation of gutter guards. The work was quick, high quality, and at reasonable cost. Afterwards, I called Keith with a question about my roof and he came by to look in the attic to diagnose if it was a roof issue or not. He gave me an honest answer instead of selling me work that I didn't need. I appreciate the way they do business and cannot recommend Shelby Roofing enough for honest, professional, and affordable roof and gutter repair/installation!Services: Gutter repairs, Roof inspection, Roof repair

David Eastlund

2023-05

When you are jolted awake at 4am by a crashing sound this is never a good thing and during a July storm for us this was the sound of a large portion of a tree falling on our roof. We filed a claim with our insurance and began hunting for a company who could manage the repair. Several companies refused to come out until the insurance company inspected the roof, others came our and gave flimsy estimates, others said the work was too extensive for them. Keith from Shelby came out and first thing he said was we needed a proper tarp and spent many hours up on the roof making sure we could avoid leaks. This was only the beginning of their work, as they met the first insurance estimator who had no idea what they were doing and suggested a very minor repair overlooking significant structural damage. Shelby roofing stayed on top of our insurance company and eventually arranged for a re inspection and full payment of our costs. Once that was secured, they scheduled the repairs even during the cold of winter and I am happy to report my roof is now better than ever. Keith and the entire Shelby team were professional and wonderful to work with and most importantly never gave up despite the roadblocks our insurance company kept creating. I would not hesitate to use them again and recommend them highly.Services: Gutter repairs, Skylight repair, Attic venting repairs, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof installation, Roof damage repair

S Politte

2022-05

Shelby Roofing was amazing from start to finish. Communication was spot on and Jeremy kept us updated throughout the entire project. We had a new roof put on and he was knowledgeable and helped us choose shingles that were right for our house. The crew did a great job afterwards as well with clean up. I highly recommend them and will use them again!

Ken Kempf

2022-05

We contacted Shelby to replace our 15 year old roof. They came out, did a thorough inspection and provided photos and explanations of the issues on the roof and how they would correct the deficiencies in the new installation. Said we were about 5 weeks out due to supply issues, but they were able to schedule it within 2 weeks. We were having flooring installed the same week and they worked with us on delivery to get both projects completed. Very competitive on price, and the crew they sent out was very professional and completed the work in a day. Did a post-installation walk around with us and contacted us twice afterward to ensure there were no issues.Service: Roof installation

lisa cardinale

2023-05

Prompt courteous and professional. We truly had a 5 star experience with Shelby Roofing. Christian was there from start to finish to answer any questions that I had. marc was a true craftsman who took pride in his work and it showed in the finished product. We will definitely use Shelby Roofing again.

Charles Baer

2023-05

They were very professional and easy to deal with. They dealt with my insurance company well and were able to get the supplements approved for the additional damage. Workmanship is excellent. I would highly recommend Shelby RoofingServices: Roof repair for storm & wind damage, Gutter installation, Roof installation

Tiffany Modglin

2020-05

Shelby Roofing was very easy to work with from start to finish. My original estimate was months before I actually signed the contract. Adam kept in touch but was never pushy or overbearing. I felt comfortable with the products and service I paid for, not as if I was up sold or overcharged. Someone from Shelby reached out at each phase of my project. The roof, gutters, and downspouts look amazing. The clean up afterwards was phenomenal. I highly recommend Shelby Roofing and Exteriors!Thank you again for the smooth, professional transaction.

Sean McMickle

2023-05

The team is extremely courteous and will let you know what's what. I had a small issue on my roof and was intimidated at the thought of repairing it myself. I had an agent come in for a free inspection and inspect it, let me know that it really wouldn't be that hard to fix, but that they have a minimum cost amount if they were to fix it. He also found some other issues I hadn't considered, which was nice.Considering it was only a few shingles, I took that new confidence and fixed the issue myself. They called me back later to check in to see how everything was going, which was very kind of them.Thank you for your honesty and courtesy, we will definitely be using you guys for our future roof issues!-SeanService: Roof inspection

Mindy Marie 2

2022-05

Shelby Roofing did an amazing job at fixing everything from tree damaged on my home. They are a one stop shop! Only one phone call and they take care of it all. They made sure you knew what would be repaired next and all the people working for them were outstanding! I would recommend Shelby Roofing every time!! Thank you!Respectfully,Susan KlaricServices: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof installation

Cinda Thornberry

2022-05

Keith from Shelby Roofing and Exteriors did an exceptional job repairing my roof from storm damage. He was fast and very professional. I will definitely be using this company again because of his work. Highly recommend!Service: Roof repair for storm & wind damage

Trish Canavan

2022-05

I have dealt with a lot of contractors and services to my home. I was never treated as professional, and nice as the people that worked for Shelby roofing! Jeremy went over and above with service and politeness! I dealt with another roofing company before I found Shelby roofing. I was very disqualified with their professionalism, attitude and the lack of service they were providing.I will not list their name but it would begin with the letter A. I would and will recommend Shelby roofing to everyone I know both personal and professional. Thank you Shelby roofing for the wonderful job you did!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation

Dale Rapp

2020-05

I have used the Shelby team on multiple projects at my house and they are great local company that is a pleasure to work with. They provided great customer service and explained their quote along with the proposed work to be done. The work is always great quality, and they followed up to make sure I was satisfied with the project at time of completion. I would highly recommend Shelby to anyone.

Justin Boudeman

2021-05

Shelby Roofing was great from start to finish. We had a leak inside our home, but the cause/source wasn’t clear. Christian offered a few different solutions that could likely resolve the problem, depending on how thorough we wanted to be. It was obvious he was being honest and not trying to up-sell us. The work was completed quickly, the site cleaned up thoroughly, and we haven’t had any more leaks. They are responsive and professional, and I would recommend Shelby Roofing to anyone.

Scott

2023-05

Look no further! Keith and all the team at Shelby Roofing know how to provide fantastic work and customer service. They really help you out and care about the product and customer.

GEOFF B

2021-05

Shelby Roofing recently performed several repairs that I needed, Garage door surround, Siding repair, molding replacement, and roofing/water proofing. I first met with Gary Mabley (Project Manager) and went over all my needs and listened to his suggestions. I have to say after that meeting I knew this was a company I wanted to work with. My second contacted was I believe Jeremy, the gentlemen who performed a lot if not all of the work. Can only say what a GREAT job he did, I believe he went above and beyond in some of the detail work he did. Maybe it's not above and beyond but just how he and Shelby Roofing perform daily. This is the company I would choose again and again. ThanksService: Roof repair for storm & wind damage