Malcom Roofing & General Contracting

Aj Horner

2022-05

Quality of work was average, but followthrough and communication were zeros. Multiple no call no shows, me having to constantly hound them for updates and information on why the work I'd paid for wasn't happening, and when the roofing contract was finally complete I still decided to have them do my siding because they seemed sincere in their apologies about the previous run around. Big mistake. After 4 more months of empty promises and guarantees that my siding would be done 'soon', I decided to ask for my money back and screw the siding job. 3 weeks after that conversation I still don't have my money back, and I've not got any response when I asked for an update on the refund. Very frustrating and overly stressful experienceService: Roof installation

Jen Foster

2018-05

They do not stand behind their work. It has been over a year and we still have patches of shingles missing, despite several unfulfilled promises to repair their work. We fully regret ever working with them and highly encourage everyone to STAY AWAY from this company. Even after getting the Better Business Bureau involved we have been unable to get our repairs.

Morgan Ryan

2019-05

I've known the Malcom family for over 20 years. These guys work hard, they truly do. They make sure you get the best work, no matter how small the job, and try to save you as much money as possible while doing it. Everytime I come back from doing US Navy things I help out Brian and always give them a hand. His mission is to make the customer happy, often working well past 8 pm. He drove 60 miles just to check out my dad's roof, if which he would make almost no money (family discount). Some of the negative reviews on here are fake, so give them a call and I guarantee you'll be impressed by what they offer.

Mary Schwanz

2023-10

This company took our (over half-down) deposit for siding on our home and never showed up to do the work. It has been well over a year. They promised to refund the deposit months ago, and we haven't seen a dime. They do not return calls and texts. We've hired an attorney and a different company is currently siding our house. Do not give this company your money! It's very disturbing that these people can run a business this way.

Becky Gardner

2018-05

If I could give less than 1 star, I would. This company was a nightmare to deal with. We hired them and gave them over a year to get the work done and we were way too patient and unfortunately gave them the money up front (lesson learned). They ignored phone calls and texts and would never stick to their word as far as when they said they would be starting the work. We tried calling the office and they have an answering service for them so I couldn't even get ahold of them that way. We finally met to get our money back after firing them and hiring someone else and the man gave us a check addressed to someone else for the wrong amount. I brought it to his attention and he corrected it. After everything was said and done, I left a negative review on their Facebook page and the owner texted my husband and admitted fault to the claims and asked him to have me remove the post because, even though it was honest, it's bad for business. I just received a FB message from another unsatisfied customer dealing with the same exact problems and I went back to their page where I left a review and they had removed all the reviews and ability to post to the page. I find that extremely shady and dishonest. In order to spare another person from wasting they're time, do not hire Malcom Roofing.

Jennifer And Scot Lennemann

2021-05

They do not stand behind their work. We had shingles blow off and can’t get them to come down and repair the area. It’s been two years. Do not use this company. I only got a response from them when I called and said I need a quote on a new roof. They came down the next day, I explained the situation and was told they didn’t have items needed for repairs but would be back. I’m still waiting.

Tracy Kelliher

2019-05

Malcolm roofing does a fantastic job. We have been unfortunate enough to receive multiple hail storms over the past decade. Combine that with several farm outbuildings, and we have redone a lot of roofs. Hands down, this has been the best company in Kearney we have worked with. This latest roof damage was originally scheduled with another company that took a larger deposit and was no-show and no-call for four months, meanwhile water leaked into my house. I called Malcolm roofing and they patched the leak within 24 hours and always kept in contact with me (not just talking to the man of the house as some companies tend to do). The roof looks fabulous. You can't ask for better service and courteous people.

Guiding Hands Jenda Lydia

2018-05

This company completed contracted work and received all payment from my insurance company. Later I found out they did not pay the subcontractor for supplies and I am being charged late fees and threatened with collections due to this issue. I am now hiring an attorney against Malcom Roofing

Tim Shrader

2023-05

I was very pleased with their work, They finished my roof in a day and came back the next day and completed two garages.Service: Roof installation

Brandon Zubrod

2023-08

Will take your money and not show up to do the work.

Chad Malcom

2019-05

Did great work and left the place clean

Mark Woodruff

2017-05

Passed all my expectations and more!

Bill Edwards

2017-05

Malcom in the middle!