Belkofer Enterprises, Inc.

5 (1)

1111 E 10th St, Alamogordo, NM 88310
(575) 442-5242

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HVAC contractor

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Alovingmama

2024-05

The woman who answers the phone has an absolutely rotten attitude, and is a joke of a receptionist. While I called to ask a simple yes or no question of if a technician would be able to come out to look at my swamp cooler to then give a estimate of how much it would be for repairs, she instead decides to not listen to my question, give an attitude and repeat her “designated phrase” of “it’s $95 dollars an hour not including supplies”. After the first time she said it, I thought she was mistaken and possibly didn’t understand my question, so I kindly reiterated, but she came back with an even bigger attitude and talking to me as if I’m stupid. If she would have given me the time of day to actually LISTEN to what I was asking and drop the attitude, she would have possibly realized I wasn’t asking how much it would be to fix it, but rather asking if they offer someone to come out to my house to look at the swamp cooler and give an estimate of how much it would be to fix it…To the owners: If you want better business, I’d personally make sure the person who is answering the calls for your business, (the person who makes a first impression over your whole business), doesn’t have an attitude after asking simple questions, and is maybe a little bit more inviting to customers.All is well though. Called down the list of HVAC businesses in the local area and found a business that answered my phone call and my questions with kindness, respect, and as if I’m an actual human being and not just a part of their paycheck👍🏼

Tresa VanWinkle

2020-05

Danny and Chris do an excellent job! They know their business inside out and take care of business. They have been a blessing for us.

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