Don's Electric & Plumbing Inc

Lucas Orendorff

2024-04

Called Dons to see if water heater was bad. Like any other person had to go to work since my wife would be home. The tech came out and took the cover off the water heater that apparently had caught fire. Got charged 320.00 for the tech to take a cover off and disconnect wires even though the breaker was already off. Went to talk to owner about charges and he stated that since the tech had taken his tools out (a screwdriver) that there was nothing he could do! Got charged service fee and diagnostic fee for about 5 minutes of work, half the price of new water heater. Needless to say I went and bought one somewhere else after getting a 2100.00 quote for new water heater and installation after the 320.00 already charged. He also said something about going somewhere else for the water heater!! The office workers were also no help and kind of rude saying they typed in there computer that they told my wife the price asking the owner if he wanted her to print it out! Would not recommend.

August Bennett

2023-11

Would not recommend. The man that came out was rude, and talked down to me. He explained that in order to have the fuse that I thought was blown replaced, there would be a diagnostic fee ($198) and a service fee ($99, Just for him to show up) and that the total would come to $320.97. I told him that seemed like a lot as I know the part is about $40 and the job takes about 5 minutes. He told me sorry but that's the rate do you want me to fix it or not? Unfortunately I had already been waiting 4 days for him to be available to come up and it was winter time and because of the fuse being out I had no heat, so I had to agree to it. 5 minutes later he tells me, oh never mind, the box just wasn't screwed in tightly, I screwed it in tightly and your fuse doesn't need to be replaced but the price stands. 5 minutes of work and no parts, $320.97. I will never call them back again.

charles fitzgerald

2023-08

Don’t use these guys ever…. Had pool electric hooked up as well as a pool heater and they had to come back multiple times.The heater finally works after learning they didn’t provide enough energy to the unit but we were told we had faulty equipment with the pool light.After coming back to attempt to fix the pool light we were threatened with a service charge as they stated we had a faulty switch.We hired a reputable company which fixed their mistakes and confirmed the equipment which was brand new works.Never Again - so much for trying to support a small business

Jose Robles

2023-05

The first time I call this company I was impressed by Matt came out and help me big time , a little pricey. But happy!The second time was for a bathroom sink ,clogged the easiest job !! The guy didn’t even try to remove p trap , quick to say we need a vent ,The next day I opened the trap and checked pipe wow hair !! Btw service call $109 .The third time is a charm , I call because Tenant didn’t have heat , the guy didn’t check the system , if he did he would’ve notice air entered the system quick fix bleed out water and done,, instead he tell tenant you need a new thermostat ,so what was I to do ,, that’s my tenant ,go ahead $490 for a thermostat/ service call ,, Buy the way thermostat is only $60 and two screws with two wires…This place is a rip off why do this to the people in Canajoharie ,we support you guys!!! Good luckServices: Heating system repair, Drain cleaning, Plumbing leak repair

Adam Sassone

2023-05

Great people! Small town classic honest American service like the good old days! Upfront transparent and FAIR pricing and they let you know what to expect when you hire them no BS or surcharges a reminder of the good old days of honesty and integrity!

Kyle Monk

2022-05

We've used them about 6 times over the last few years and they have always come on the day that we've called and done everything they could to get the job done as fast as possible(5 out of 6 times fixed the same day with-in hours). They are very profesional and all around good folks. If you have an emergency these are the guys to call.Services: Heating system repair, Repair HVAC, General repairs, Heating system maintenance, Sewer repair

Desiree Marcellino

2021-05

Horrible. I called them for a sewer issue. They came and the tech never capped the sewer drain like he was supposed to so I had to call and have him come back. He broke my washer while addressing sewer issue. When I called the after hours number to let them know about the washer I was told they would have to call me back and never did. I called 3 times with no response. I was warned not to go here. Should have listened! Never again!!!!

Nydia Flores

2022-05

The company makes quotes for an electrician, than charges for two when only one was needed. Also workers come unprepared, took three trips back to their shop for supplies which was added to our bill, an hour of back and forth. When we asked to be refunded that hour, we were sent a nasty email to go elsewhere next time. Too bad, we wanted to contribute to our community and provide the work to our local professionals, but we see there are not honorable ..

Ambrose Schaffer

2023-05

Jim came out and diagnosed and resolved the issue quickly. He educated me on the source of the problem and explained the fix. Would recommend to anyone looking for an electrician.

Matthew vainauskas

2020-05

Maybe contractors shop a lot here, I don't know. They have a dazzling selection of electrical and plumbing items, but you have to know what you want. Someone mans the counter but never seems too knowledgeable with questions, unless you have to get into contact with Don himself.

Kevin Moon

2020-05

They did an amazing job finishing up the bathroom at one of my apartments. Highly recommended.

Kimberly Williams

2019-05

these guys are the best. they explain everything to you and do amazing work. highly recommended!!!

Daniel Garrow

2022-05

They responded to our laundromat in a timely manner and performed good work.

Jonathan Smith

2021-05

Repaired my dishwasher, no muss no fuss, back up and running quickly

Spree Squires

2022-05

Absolutely amazing service friendly dependable and understanding.Services: Drain cleaning, Plumbing pipe repair

Janice Bever

2019-05

Had to have sewer line cleaned. Guys were here and done in minutes.

Michael Hotaling

2021-05

No one called me back..

carol benton

2021-05

Great people that will work with you

Cari Carter

2023-05

Fantastic service.Service: Sewer repair

Rob Harrison

2019-05

Very help full

Jared Conbeer

2021-05

Great Service!