Neps Heating & Cooling Plumbing Repairs 24 Hour Emergency Service

4.9 (916)

31 Ontario St, Cohoes, NY 12047
(518) 288-5627
neps.biz

Claimed
Plumber
Air conditioning contractor
Air conditioning repair service
Drainage service
Heating contractor
HVAC contractor

From the business

  • Identifies as veteran-owned

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

Write a Review

Colin Bedney

2024-03

They were very professional and wonderful at their job. We called them in the middle of the night because our sink was flooding and they got to us very fast and took care of it right away. They also helped us replace our bathroom sink and vanity and it looks great.

Sue McCoy

2024-04

We had an active leak that Rob came out and repaired for us. He was able to do this while my tenants were out of the unit and worked with me (the property owner) remotely. He did this quickly and kept in touch with me via text and phone. He was honest, professional and affordable. I couldn’t be happier and will definetly be using this company again to make the recommended cleaning of the hvac unit AND for any needed repairs.

UpstateNY

2024-04

Rob is a top notch tech! Very honest and actually works with you to try solve your heating and plumbing issues! I will be definitely doing more business with you company as the need arises!

Justin Hoyt

2024-03

Rob is the epitome of a professional. He was easy to get ahold of, responsive, and always comes out as soon as he can. On both occasions, he came the same day when he didn’t have to. The first time he fixed my furnace in the middle of a very cold day. The second time I just wanted him to clean my furnace because I thought it was making a strange noise. He came out and looked everything over and educated me on a bunch of things. He could have easily charged me at the very least a service fee, but he wouldn’t accept anything. On top of that, he stayed about 45 minutes and talked over several things and answered a bunch of questions. Never tried to upsell, explained options in a manner an average person could understand, and was very honest. I would recommend him to anyone and won’t use anyone but him for heating, cooling, or plumbing. Thank you for being one of the few honest businesses out there!

c carknard

2024-03

Recommended by National Grid. Very professional and informational. They replaced exhaust flue for 2 hot water tanks and informed me of work needed on chimney at roof line, added a shut off behind range. Highly recommend. So happy!

Matt Wyld

2023-12

Rob was the best! Very professional, so knowledgeable, very polite and courteous. Explained things in ways that everyday people can understand and didn’t try to sell me on anything that wasn’t needed. Rob was very helpful with any questions I had and was able to answer them knowledgeable. Rob was able to show up the same day I called and fit me in on a busy day. I will forever keep and use NEPS with any of my HVAC needs. I would definitely recommend. Couldn’t be happier with the customer service, they truly do put the customer first, hard to say that about a lot of companies/people these days. A+ Rob!Services: HVAC system repair, HVAC system maintenance, Heating system repair, Heating system maintenance

Bill Kelly

2023-12

Had a furnace problem and called Neps based on online reviews. Rob was at the house in a couple of hours and diagnosed the issues quickly. He gave me some great advice on how I could reduce the cost of repairs by doing some of the easy work myself and then came back to fix a couple of my mistakes and validate the rest of the work to make sure there were no issues. Without question the best service & quickest response times I've seen in years. I highly recommend Neps for your HVAC needs, ask for Rob personally you won't regret it!

Katelynn Moore

2024-04

Fantastic service. Came immediately for a clogged sewer line. Explained the entire process as he was doing. Highly recommend.

Paul Min

2024-04

Rob provided same day excellent service on my baseboard disconnect work! Explained things in an easy way to understand. I’m happy with the work

Amanda Guevara

2024-03

NEPS was fast and responsive! I called and they tried to help me over the phone prior to coming over. Unfortunately it the tests they had me do did not yield a resolve. The technician was here within an hour or so, and found a few issues, fixed them promptly. The heat is back on, and I am thankful!

Sophia Varosy

2024-03

Rob, the technician, was super responsive, knowledgeable and walked me through the problem as well as offered different options for a fix. The whole process from my initial inquiry, to my scheduled service to outlining the options was very clear and helpful. Highly recommend.

William Smith

2023-12

Can't say thank you enough! I was having an issue with my natural gas furnace not firing up properly. I had techs from another company come out and tell me what needed to be fixed. Their fix wasn't a complete one.. After reaching out to Neps Heating and Cooling we were able to trace back the real issue and get things squared away fast! Great teacher as well!Service: HVAC system repair

jeremy alicea

2024-03

I had a problem with my furnace and called Neps and they sent me a tech within a couple of hours. The Tech they sent me was called Rob and he was incredible and fixed my furnace and walked me thru the steps. Highly recommended.

Patrick Hoey

2024-03

Rob not only is fast in his response time but goes above and beyond to make sure we get our problems solved fast! They are the only and first call I make with and heating issue I have had or have! Best service in town!

Kasey Girdner

2024-04

This app is a quick and easy way to earn money I really like this app I haven't tryed to cash out yet but I'll inform u as soon as I do

Shuvette Young

2024-03

If asked if I would recommend Swagbucks to friends and family. I would beg you to take the time out to how great Swagbucks is. When I found out about Swagbucks I found something that I love and really helped me out when times got hard.

Wawa Lady Z

2024-04

Quite different very clean helps very quickly help comes out repairs everything very fast clean up after yourself I can I say I can suggest give them a few

Heather Burrowes

2024-03

Excellent service and reasonable price. I will definitely be using them for the additional plumbing work I need done!

James Lovett

2024-01

Technician was great, communicated well and did a nice job on the faucet replacement. He stayed late until the job was done correctly.

Robert Derico

2024-01

The best in the business! Will never use anyone else. Rob is the greatest and knows his stuff. Highly recommend!

lisa currier

2024-04

Rob was from Boston was excellent knew exactly what he was talking about. We will call again if we have any problems

LeAnn Olson

2024-03

Thank you for installing my New bathroom I just absolutely love it !

frank frankson

2024-02

I own a 4 unit apt. They have responded quickly every time we need them. Very professional. Great service.

Tim Moran

2024-01

Great service!! Came right out and was able to diagnose several other problems along the way.. great people and service men!!

Sundeep Kumar

2024-03

Amazing job by Rob. He saved the day for us and has been incredibly knowledgeable.

Dennis shearer

2023-09

Rob and associates Jim and John resolved a serious plumbing and humidity problem in the crawl space. They were pleasant and easy to work with. Rob guided through the immediate fix and remediation to resolve for future. He managed expectations throughout the process which took several days and a lot of hard work to complete.I called NEPS after reading the reviews and I'm happy to add my positive experience to the reviews.

Maureen Merson

2023-10

NEPS is extremely knowledgeable and very responsive. They have been able to fit us in the same day we called 3 different times now. And each time have calmly and thoroughly talked us through each issue. I would highly recommend.

Rhonda Gingrich

2024-02

Prompt and knowledgeable service. I have used Neps before and they are reliable, professional and responsive. Highly recommended!

William McGuire

2024-02

Did a great job! Very friendly and professional. Solved our issue quickly and helped me understand our system better.

Jennifer Jewett

2023-10

Rob came in on short notice while another plumber was having me wait for hours. He was very calm and his mere presence helped diffuse a very stressful situation. He quickly and efficiently drained about a foot of standing water in the basement and installed a new and better sump pump. Afterwards, as an added bonus he reinstalled my dehumidifier and got me a hose so that it would drain into the sump pump. This way I don't have to constantly go down there to dump it. I so wish I hadn't wasted so much time waiting for the guy I called first. He even restored power to my kitchen appliances while he was down there.

Opening Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

QR Code

Scan the QR code to leave a review.

Roofing Contractors in USA

Discover an extensive listing of reputable roofing contractors offering their services across the country. Locate dependable solutions for your residential or commercial roofing needs with ease.

Broswe by Population

Broswe By States

Browse by Alphabet