4.8 (66)
68-38 Main St #2, Flushing, NY 11367
(718) 489-4009
kingsqueensroofing.com
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
David Mc Lean
2024-04
Fantastic service with great communication and above and beyond results. Our roof needed serious work and RR nailed it. The crew was great and the supervisors made sure everything went smoothly. They send you updates while working with drone photos and are very prompt in answering any questions you have. So nice to work with pros, I was impressed.
Olivier Schlatter
2023-11
We hired Royal Renovators two years to completely redo our roof. Somehow, it's quite stressful as homeowners, but Mike, who came to do the quote, was there the whole time the day of the work, kept us posted every hour about progress, and sent pictures. He also had to deal with picky neighbors. The work was done super well in one day.Fast forward this past summer, I heard a small leak. I texted Mike, he replied within 24 hours, and his team was back on the roof within 3 days - no questions asked and no $ required. It was fixed quickly and thoroughly. We had crazy rain in Brooklyn since then, and everything is fixed and fine. Really appreciate their work and customer service. Thank you!Services: Roof repair, Skylight installation, Roof installation, Roof damage repair
William Figueroa
2024-03
Royal Renovators are top of the line. High quality service! I hired them to replace my asphalt shingle roof, a flat roof, and gutters. My experience with them was wonderful from the beginning, to the end. Anna was such a pleasure to work with. She explained the process in detail. Answered every concern that I had. Sent me pictures and videos during the job. The whole crew was amazing. The work was superb, fast, and efficient. My new roofs look fantastic. The price was reasonable and fair. I was even impressed with the clean up at the end of the day. I have no complaints and I am very happy.
Victoria E
2023-05
Royal Renovators are by far the best contractors that we've hired and they were worth every dime. Mike came to our house for a free estimate and he spent a good amount of time inspecting the areas that needed repairs, as well as consulted our roof inspection report. Even then he gave us a DETAILED idea about what needs to be done, the approach, and the materials needed. He took images from his phone, as well as from his drone. He sat down with us and gave us several detailed options to choose from. Each option gave an overview about material, costs, and approach.The communication from the office and the team were most important. They communicated when they're able to come, their status, how long they were staying. The team gave our family privacy as well, and instructions to keep ourselves safe. I hope I don't ever HAVE to call them again, but if I needed more roof work done, I would definitely choose them again.Services: Gutter installation, Roof installation
E-Wei Tao
2022-05
The blizzard in February 2021 damaged my roof creating serious leaks to the apartments below. It was also the time when many contractors couldn't meet the customers' demands due to Covid pandemic. While Royal Renovators did an excellent roofing job for me in the past, I reached out to them hoping they could help me with the repair to stop further loss on my end.Soon, their project manager Mike responded to my request and scheduled a site visit to determined what needed to be done. When the snow melted, Mike brought a crew of 20 to start the job. The work involved gutting the old roof and replacing it with new. The entire job was completed in 1 day! The price was very reasonable too.Just a couple of days ago, New York experienced another blizzard. It brought 1 foot of snow to the city. Knowing I have a brand-new roof, I am relaxed and worry free.Services: Roof repair, Roof installation
antonio mendez
2022-05
The entire staff are very professional, knowledgeable and skilled. Mike and Maurice are the project managers that assisted with our roof and sidings repair. They answered all questions and I was very comfortable moving forward with their services. Their team got the job done quickly and in a safe manner. The roof was completely gutted and the prices were very reasonable especially considering that we didn't get much help from the insurance. They got the job done in one day. I highly recommend Royal Renovators Roofing for your roofing needs.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation
Wayne G
2023-06
Well let's start with Jordan, we got a few quotes from other companies that was less then what we got from Jordan at Royal which wasn't to much of a difference. But What made us go with Royal was the was Jordan was very Professional, on time for appointment, answer all our questions, was very truthful the scope of work, I mean I can just go on all day about why we went with Royal Roofing but to get straight to the point we are very happy and pleased with this company and Jordan's leadership with crew that worked on our Roof, and nor to mention the play by play pictures with the Drone sending real time pictures so we can see the damage and repairs without getting on the roof just very pleased and will Recommend everyone else to try out this experience you wouldn't lose out.Service: Roof damage repair
Nigel B Henry
2024-01
Royal Renovators is an efficient, professional and skilled roofing company. I can't imagine there is another roofing company in NYC that performs at their level of skill and professionalism.They arrived a few minutes earlier than the appointment time and proceeded to lay down protective covering along the perimeter of the house. Then they began to remove the old damaged rubber roof and the crumbling shingles from my house.Royal Renovators installed a completely new rubber roof on my house and shingles across the outer edge of the roof. They reinforced and sealed the hatch leading from the house up to the roof to ensure that no water entered the house from any point.After they were finished, the team cleaned thoroughly, removing every piece of debris that came from their work.When I look at the quality of their work, I know that I made a good investment in my home.Service: Roof installation
Kitty Liu
2023-10
Mike came to our house for an estimate and we are so glad to have went with him. Not only will he be able to inspect your roof with a drone, he walks the inside of the house and notice we had an improper vent on the roof. No other contractor we had even noticed this small detail. You get amazing quality and first class customer service from Mike who will be happy to answer any and all questions. His patience and attention to detail is truely appreciate and you won't regret going with ROYAL roofing!Services: Gutter installation, Roof inspection, Attic venting, Roof repair, Attic venting installation
Laura Breach
2023-05
Royal Roofing did a great job for us. Everyone we dealt with was professional and responsive. Our insurance company required an inordinate amount of information. Mike, our project manager, was incredible. He responded promptly and went above and beyond, helping us respond to the demands of our insurance company. He explained everything clearly. When we were ready to get the work done, the crew was prompt and efficient. We are a relatively small building and I believe we were given the same attention a larger building would receive. I highly recommend Royal Roofing.Service: Roof repair
Privacy Matters
2021-05
We hired Royal Roofing last year to do a full tear off and replacement. We had them do a full TPO roof, new gutters, and 1 new skylight. This was a very big job. We are extremely happy with our decision to work with Royal Roofing. Our roof is gorgeous and has held up extremely well. We had a hail storm that recently damaged one of our old skylights and they quickly repaired it for us and even rechecked the roof. (Picture uploaded). I highly recommend them and I come from a family of roofers. I dealt with Mike. He was great and takes care of any questions or concerns I have.
G Folk
2023-07
I had my flat roof replaced back in 07/16/21. Shy was my estimator and he was wonderful at answering any and all questions. He is a valuable asset to your company. All details laid out were followed and no mess left behind. I had a leak towards the back that I had to keep fixing that hasn't returned in two years. I also had pooling water which is also gone. I can't say how thankful I am that I haven't had to worry about my roof these two years. Thank you for all your hard work! It is a project I would spend the money again with how well it turned out.
Dan Rose
2017-05
Royal Roofing Queens rescued us from a roof that was literally about to fall! Our tenants in our two family home notified us they had a small leak in the ceiling so we called in some different companies to give us estimates for repairing it. Little did we know, it is illegal to have more than two layers of rubber roof in NYC but we were getting quotes right and left for resurfacing.We were concerned because we saw some small cracks in our tenant's walls as well and when asked people they said oh that isn't a problem. When Stefan from Royal Renovators arrived, he said It would not only be in violation of the law if we resurfaced, but we were risking a roof collapse as he estimated we likely had six layers of roofing. He also came in lower in his estimate and gave us a 40 year warranty. They use special materials and a white surface roof so it is more energy efficient. We decided to go with Royal Roofing Queens and we are happy we did - we ended up having 10 layers of rubber and the original metal roof! Evidently in the 97 year this house has stood, the roof was never replaced ( the home inspector never mentioned this).Sean the project manager was delightful to work with and organized the job for a day with good weather. He was really understanding that as new homeowners, we didn't know a lot and he explained everything clearly. He also understood it is a big expense and was helpful in explaining the costs. His team (about 15 people) showed up early in nice red sweatshirts and got to work. They have the system down to a science. I was introduced to the foreman and he was available all day if I needed him and did his best to accommodate my requests.They rebuilt the roof hatch, rebuilt the skylight, installed a ladder and cleaned up beautifully - all in one day. I couldn't believe how clean things were left, really professional work. We did end up having to pay alittle extra because we had so much debris with the extra layers, but in the long run, it is worth it to us to have the job done right.
Ian Delavega
2022-05
You guys did a wonderful job on my roof, I highly recommend you for the wonderful job you did. My house was infested with mice coming through the roof, after you replaced the old to brand new no more mice. The job was complete in less than two days, Mike who supervised the men and job were polite and did not even ring. My bell once to go to the bathroom, the men did not take breaks, make trouble, all I can say Royal Roofing did a superior job and I would highly recommend them to anyone to use. They were professional, courteous and cleaned up everything after the job was complete.
skyline realty
2023-05
As a small Property Management company we are pleased to work with Royal Renovators. They came to our property, took drone footage of the roof and explained what really needed to be done. It is great to find a company that is reliable, knowledgeable, within budget and on time. Communications with Mike could not have been better. Very responsive and took photos and videos of the entire process. Protected and cleaned up afterwards. Osha certified! Do not hesitate to work with this company, they truly are a gem!Services: Skylight repair, Roof inspection, Roof repair
gospel Harris
2023-05
MAT at Royal Renovation was very responsive to all my questions and made me feel comfortable depending on his insights into my roofing problems. He gave me choices for addressing each issue independently or as a complete project, depending on my budget. I was able to see each phase of the work through photos and communication with MAT. Five stars 👏 Royal RenovationServices: Gutter repairs, Roof repair, Roof damage repair
Diana Carpio
2021-05
Royal Roofing was a great choice that we went with. The experience and the dedication to make us feel comfortable was amazing. Maurice and Eden gave Excellent detail and specifics on what the company offers and what they do. They are reasonable on the price. We had a leak in the roof and which we didn’t know what we was facing. They difference the way the roof look before and after is amazing. We are so happy with the outcome and we are able to sleep well night know that we have a new roof. Thank you Royal for the great experience!
GLENN R
2022-05
Siding was coming off of my house. We called Royal Roofing as we have used them in replacing our our roof and was very satisfied with the whole process - from start to finish. Called one afternoon, the next day they inspected the job. And the day after that they installed perfectly matched siding (and also touched up any potential problems). I once again would highly recommend using their services if you want to deal with a professional company that does a professional job from start to finish.👍🏾👍🏾
Paulina C.
2022-05
This company is great! Mike was super professional from the very beginning. I noticed some water damage on my ceiling in a couple of places, so I called this company for a free inspection and Mike came over with his drone, took lots of pictures of the roof from all angles, then went up and did a direct inspection. Then (this is the part I appreciated the most), he sat down with me and the pictures and unhurriedly explained everything, answering every question I had (and I had a lot, because I found it all very interesting) in a very congenial way. Later, I was sent some quotes depending on which options I wanted, and communication from the company was great. I chose an option and they were able to come over quickly. The whole team was quick and professional, getting everything done in a day with very little inconvenience. This was a few months ago, but recently I noticed from the front of the house that the area where the roof meets the siding had come up and was banging against the house in the wind. I wasn't sure if it was related to the previous repair (it was in the same vicinity) or a whole new problem, so I reached out to Mike. He sent over two guys, who had the whole thing fixed up in less than two hours, and didn't even charge me! I would not hesitate to use them again, and would recommend them even just based on their professionalism and customer service. Thanks, Mike!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof damage repair
Blerta Sheshi
2023-10
I was very impressed by the professionalism this company offers. Price was reasonable, scheduling was easy, and the job was clean and professional. Would contract with them again without hesitation! Highly suggested
oscar velasquez
2021-05
The outside sales person was phenomenal in his presentation outside my home. It gave me confidence that the company was serious about their commitment to customer satisfaction. The entire quoting process was easy and everything was clearly explained. Now, the job, well that was a sight to behold. When they explained to me that they would come in with a crew that would take care of the entire roof, I thought they were kidding. Kid they do not. They started at 8 am and we're done by 6pm. There were issues during the day that were taken care of immediately and everyone was polite and professional. I must say, this was the first time I had to have my roof replaced and if this is the way the process goes, I would highly recommend this company.Service: Roof installation
Rho C
2022-05
It was very easy to work with Royal. They scheduled an estimate promptly and worked with my availability. The rep was on time/early. On the day of the installation, the crew was very punctual. They worked efficiently to get the job done in 5 hours from start to finish (including clean up). I would definitely use/recommend Royal again.Services: Gutter repairs, Roof installation
Masuda Sultan
2023-05
Royal Renovators is one of the best contractors I have worked with. In an emergency they were very responsive, knowledgeable, and honest about what needed to be done and what could be put off. Very helpful.Service: Roof repair for storm & wind damage
Obed Jacquet
2022-05
After purchasing my home in Brooklyn, my roof was in terrible shape so I was looking for a reliable roofing company to repair it. The guys at Royal NYC Renovators exceeded my expectations. A special thank you to Angela for coordinating the work and the job was done effectively in one day by Shy and his guys. The entire staff was professional, knowledgeable and courteous. If you live in NYC, Long Island, Royal Renovators is the company to hire for all your roofing work.Services: Gutter repairs, Roof repair for storm & wind damage, Gutter installation, Roof repair, Skylight installation, Roof installation
Kim Beuther
2022-05
First, they were so wonderful working with me to schedule the replacement of my roof. They were incredibly communicative. When they were replacing my front roof, they found the reason it was sagging sent me pics, and explained what they could do to fix it. I could not be happier with their work, communication and that they did not have to ever meet face to face. Everything went amazingly. Thank you!Services: Roof repair, Roof installation
Josh Justic (Starbuck888)
2022-05
Royal Roofers provided a reasonable quote. The performed the work when they said they would an completed it the next day. All work seems to be of good quality with no leaks or issues. I am happy to recommend them as a customer.Service: Roof repair
Peter Weisman
2023-12
It was expensive but there isn’t a single thing you can say about quality. The work speaks for itself. Thanks everyone at Royal. I would never hire anyone else.
Electronic T
2017-05
Royal Roofing came on a Sunday night to inspect an emergency roof leak we got after the rain. Great customer service from Sean and Angela and David. Everybody cares at this company and it shows. The installers were also very professional and cleaned up when done. I have no complaints. Compared to other Roofing contractors, I highly recommend Royal for any Roofing or siding work in Queens.
George Brockmann
2023-05
Even though I did not end up using them for my roof installation, due to timing issues, they were very responsive, professional and easy to do business with. Sent great proposal info, were very open in discussing pricing, answered any questions quickly. Quality company.
Ron Halfon
2017-05
Easiest roofing company to work with in Queens and probably all of New York. Professional, quick, and fair service. Their prices were very competitive.They fixed a leak in my roof that I had for months that 2 other roofers tried to patch up the easy way but it never lasted. Their inspector came and identified the problem right away. I was also very pleased to see how fast and friendly their service is.
Monday | 7 AM-10 PM |
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Tuesday | 7 AM-10 PM |
Wednesday | 7 AM-10 PM |
Thursday | 7 AM-10 PM |
Friday | 7 AM-10 PM |
Saturday | 7 AM-10 PM |
Sunday | 7 AM-10 PM |
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