Primary Home Improvements

Joyce Saunders

2023-12

Our basement flooded 3 times in a month. Total loss. We were looking for flooring alternatives to the vinyl flooring and area rugs we had down there just in case we flooded again. This is where Primary Home Improvements came in. From Joe (our awesome sales guy) coming in to give us an estimate to the project being done was a great experience! Very knowledgeable on their products, flexible with scheduling (we had a lot to get done before the flooring went in). Our basement is back in working and living order. We couldn’t be more pleased with the company and the product! I’ve included a few before and after pictures, these guys were great! It took them one day to give us our peace of mind back. Thank you for the hard and amazing work you all did!!

Nikki Staton

2024-03

PHI came in to complete insulation throughout my home. The crews both external with Geoff and attic with Connor, were efficient and kind throughout the whole process. Very informative with every step. Clean up was great. I will 100% recommend PHI to everyone. Job well done guys! Thank you!

joshua bates

2024-04

Extremely happy with the process so far. Kevin, the rep that came to our home for the initial estimate, was extremely professional and personable. He explained the process, set up the financing and made sure we didn’t have any questions. I wouldn’t normally commit to a large project without taking some time after receiving the quote to review everything but the quote came back less than what we were expecting. Couldn’t have had a better experience!!!

Adam Henry

2024-03

After thorough research for a reliable home insulation company, I decided to go with [Home Insulation Company Name], and it turned out to be one of the best decisions for my home. From start to finish, their service was nothing short of exceptional.Consultation and Customer Service: The initial consultation with Bert was both informative and straightforward. Bert took the time to explain the different insulation options, and their recommendations were tailored to my home's specific needs and my budget. They answered every question I had with patience and expertise, which greatly helped in making an informed decision.Quality of Work: The teams that came to install the insulation in my attic and walls were professional, punctual, and highly skilled. They worked efficiently and paid great attention to detail, ensuring that every nook and cranny was well-insulated. I was particularly impressed with how they went the extra mile to minimize disruption and kept the work area clean and tidy.Performance and Efficiency: The difference in my home’s comfort level was noticeable almost immediately. There has been a significant reduction in external noise, and the house feels snug and warm, maintaining a consistent temperature throughout.Overall Experience: Primary Home Improvements has exceeded my expectations in every aspect. Their team’s professionalism, combined with the outstanding quality of their work, makes them a top choice for home insulation. I highly recommend them to anyone looking to improve their home’s insulation.

Sarah Wagner

2024-04

Everyone from the salesperson Kevin to Mary to the installers to Joe were very informative and nice, not pushy at all. Explained the product and what to expect the day of. The sound deadening is evident from the first day and we live on a busy street. Had a chillier morning recently and I only heard the furnace kick on once so that's great! Definitely recommend!

Brian Rauschenbach

2024-04

Got an estimate from Kevin today. Experience was great all around. Very professional and personable guy. Explained everything in terms I could relate to and got me a very reasonable quote. Looking forward to getting work done from a company that seems to be on top of their game. Thanks Kevin!

Hector Olivarez

2024-04

I recently had Primary Home Improvements take on the project of epoxy coating my garage flooring, and I must say, the results exceeded my expectations. The garage flooring now looks absolutely fantastic, thanks to the expertise of this company.Primary Home Improvements proved to be a reliable and punctual team, as they completed the project on time as promised. I had the pleasure of working with Joe Sr and Joe Jr, who are not only great individuals but also highly professional in their approach.I wholeheartedly recommend Primary Home Improvements for any home improvement projects. Their dedication to quality work and exceptional customer service make them stand out in the industry. If you're looking for a trustworthy and skilled team for your next project, look no further than Primary Home Improvements.

Don Boland

2024-04

Sales rep Kevin was very personable and not pushy. He showed us the videos but also gave additional info. He gave several opportunities for our questions, he was very thorough with the explanation of the process. We feel we're getting a very good product.

BRYAN VAN TASSEL

2024-03

Kevin came over to give us an estimate and check out our situation, I normally don’t enjoy people coming out, into my home, but Kevin made me feel very comfortable! He explained how everything is going to work, which adds a little piece of mind for what to expect.When it comes to insulation, these guys/gals know what they are talking about. We are very excited to get our attic insulation installed and will update y’all on how it goes!Definitely recommend!

Jacob Creter

2024-04

Recently had foam insulation injected in my house!! Although I had a few concerns the crew and owner himself both took their time to answer my questions and address my concerns. The overall job was done well and extra care and attention was given to seal up my home!! Thank you for a job well done and exceeding in customer service. Also, Dan the crew leader was fantastic to work with!!

Tammy Smith

2024-04

We can't say enough about our crew - Rae, Mike & Austin - who installed our epoxy floor in our basement. Besides doing an amazing job, they were courteous, efficient, professional and mindful of our property. We are thrilled with our new floor and so happy with our decision to use Primary Home Improvements. Thanks guys!!!!

Karlie Keys

2024-03

We had the most pleasant experience with Kevin today. He came out to quote us a price on foam insulation, and while we don't think now is the best time to proceed, he was friendly and respectful. When we have the money saved to move forward with the insulation project, PHI will be our first call!

Jo Hoty

2024-02

PHI does amazing work. In 2023, we noticed a neighbor was having their outside walls insulated with expandable foam. Being new to the area, my husband asked the workers for a business card and we called for an estimate. Bert came over to check the amount of current/type of insulation in the walls. Surprise! None. The bid was extremely reasonable. The work done was completed quickly and cleanly. The house was quiet! This January, extremely cold. Finally checked the attic. Very little insulation. Called to have Bert come check it out. Much of attic out of initial view had no insulation. Bert explained process and showed us the substance to be blown around, gave us a great price and scheduled the work in 2 weeks. Bert is great at explaining substance, procedures, current city codes and pricing. He is honest as the day is long and wonderful to work with.You need something done around the house, call Bert!

Robert Dzurec

2024-03

Kevin came by today to give us an insulation estimate. He was very upfront and courteous. He gave us a quote that was a bit higher than another company but we wanted to see if the other reviews are accurate. They were able to get us scheduled fairly quickly. Looking forward to seeing them do the work.

patty wehn

2024-03

After much research, we decided to have PHI to install foam insulation in our home and we are so pleased we chose this local company to tackle the project! From start to finish, all service was professional and efficient. The entire team worked together and thoroughly answered all questions. The installers were knowledgeable, prompt, courteous and skilled at their craft.We are saving on energy costs and our home is finally comfortable , warm and free of drafts thanks to Primary Home Improvements!

william parenti

2024-04

I met with Kevin Sweeney Energy Consultant he was very informative about their product and procedures for foam fill insulation was not a high pressure experience that was appreciated, We scheduled the job they came out and did exactly what they said they would do, cleaned up and was very courteous to boot. I would not look any further then these guys to do your job it was stress free.

Terri Lastovka

2024-03

Kevin was very upfront about what PHI could and could not do for my old and odd house. It was good that we didn’t waste time talking about something that would not be feasible. Bonus, he was able to confirm that my attic had minimal insulation and even though access may be a challenge, they can do it and at a reasonable cost. There is nothing worse than a guy trying to sell something I wouldn’t be happy with…Kevin was not that guy.

Rachel Chesek

2024-01

We had Kevin come to our house for an estimate. He was very transparent and presented us with a no pressure sales pitch. We felt comfortable scheduling for insulation of our home with Primary Home Improvements! We look forward to receiving our service, and will update review upon service date!

Sandy Walker

2024-04

Kevin called to advise that he was on his way. He was prompt, which I look for when a salesman is due to arrive. He was very informative of what the procedure would entail. We were very comfortable with each other. He said he would match my estimate of a previous company that I had come to my house. Kevin and his company did match the estimate of the previous company I had. All in all I was very pleased with Kevin. His standards met with my standards of a salesman.Connor and Koz were the two men that did the installation which was done very professional. It only took 2 hours. Connor was very informative as to what was to be done. They cleaned up afterwards. Both men were polite. I was well satisfied with the installation and would recommend Primary Home Improvements to al my friends.

Devin Eichelberger

2023-12

Kevin came out today and was a very polite and outstanding person. Although he loved to have fun, he also took an hour drive to make sure we were taken of. As well as gave us a great offer we couldn't refuse. We figured it would be a long wait time in their schedule, but it ended up being scheduled a lot sooner than expected. He was thorough and had a wide base of knowledge for his field. Would definitely recommend to family and friends!

Jesse Alicea

2023-12

Kevin put my wifeand I at ease. Very knowledgeable, explained the insulation process to us. Very friendly & easy to talk to. Answered all of our questions. Came up with a price that is affordable for us. He even told us about a great restaurant in our area! Felt like we knew him for years! Thank you Kevin for keeping us in our budget.

Rhino999

2024-04

Hello. We scheduled an appointment with Primary Home Improvements at the IX Center Home Improvement show. Bert Rodriguez stopped by and gave us an honest evaluation and although we weren't a candidate for Primary's services, he helped us understand our heated flooring system more and provided us a contact for a repair that we needed that his company didn't perform. I would recommend them based on Bert's honesty and integrity.

Janet McNutt

2024-04

Kevin Sweenty was very informative on our insulation needs. He was easy to talk to and explained what we needed to keep our house warm in the winter and cool in the summer. Can't wait to get the work done.

Christine Terrano

2024-01

Kevin, our salesman, was very professional and thorough when he came to give us our estimate. He went through our options so we could make an informed decision. The price was less than if we would have done the work ourselves. We would highly recommend Kevin and Primary Home Improvements!

LETITIA LINDSEY

2024-02

Today Kevin came out to give me an estimate on insulating my attic. I had another company coming tomorrow. I am canceling that one. The time and care that he took, while here won me over not a pushy salesman. He kept everything real and honest. First impressions mean a lot and this will definitely be the company insulating my home

Jon V

2024-02

Kevin came out today to inspect the home and give us an estimate. He was very thorough with the inspection and attentive to our needs. He gave us various options and a complete explanation of the products offered. Kevin took the time to answer our questions and explain the process. Very satisfied with the sales presentation portion and looking forward to the installation for an updated review.

Heather Lewis

2022-05

PHI Knows How to Over-Impress!As soon as Primary Home Improvements came to our house to provide a free estimate, we knew they were going to be an exceptional local company to work with. Having lived in our brick home for nearly seven years, and we have always just “dealt with” the house feeling pretty close to outdoor temperatures (or the HVAC constantly running when it was on). However, after the first day of PHI blowing in insulation, we perceived a noticeable difference! The colder-than-cool chill that was on the house every morning was gone, the echoing sound in our home offices—a thing of the past, and the overall comfort feel to our house was here. …and there was still the attic (converted to our master bedroom) and basement (70% complete and an additional living space) to complete! Now that our house is complete—we can say we do not feel the outdoor Ohio Spring at all!The estimation process with PHI was not only seamless, but also Kevin was friendly, wildly knowledgeable, and clearly invested in our best interest as homeowners and residents of our house. He discussed options that were available and explained why each would work well or poorly for the structure and usage of areas of our home.When Mike and his crew arrived to complete the work on our home, they were incredibly respectful and professional. Everyone was open to any questions we had, they showed us how to “feel” the before and after on the walls, and invited us to verify that the insulation was well-filled in the wall cavities. It went from “not an ounce of insulation in sight” to perfect temperature! They worked diligently and were respectful of other activities going on in the house (namely: me working from home). All of the work was thoroughly and promptly completed, and we were pleasantly surprised how little cleanup was left after the crew departed for the day (just some light dusting – comparable to leaving the windows open for a couple of breezy summer days).PHI is highly recommended by us, and we are so appreciative that we found them!

Lena McCoy

2024-01

We have a very unique house with very unique quirks. Kevin came out and gave us a very honest and truthful answer. The company couldn’t help us with this particular problem but he explained everything clearly. It’s evident he genuinely cares about doing good work and wasn’t going to try to sell us something that wouldn’t work for us. Very friendly and personable. Would recommend to a friend.

Karen Croker

2024-02

Bert from PHI gave us a quote on having insulation blown in to our house. He was very thorough, and explained things to our satisfaction. We felt the quote was reasonable and approved the work. Their crew showed up as scheduled and within a few hours the job was done. As our house had no insulation at all, I’m confident we will feel a significant difference as it gets really cold!

Devaney Bohaychyk

2024-04

Bert Rodriguez did a great job of helping us. He gave us all the information we needed was very upfront with us about everything we asked. He came prepared with educational videos and materials. He was able to give us a quote same day.