Above & Beyond Contractors, LLC

Zarak Carter

2023-10

Above & Beyond Contractors installed a new roof on my home in April and it was the WORST experience of my life!They put a GIANT hole in the ceiling of my office/guest room! One of the contractors either dropped a piece of plywood or package of shingles on the roof and it came through the roof and collapsed the ceiling! The owner (Lamonte Jones) came inside to assess the damage and said, “These things happen sometimes” and he would have his drywall team repair it. I knew it wouldn’t be that simple, as my house was built in 1972 (during the time asbestos was used in paint) and the ceiling that collapsed was a popcorn ceiling (a key indicator of possible asbestos), so I told Mr. Jones that I would need to have asbestos testing done before the ceiling could be repaired.Mr. Jones stated he did not see any asbestos and proceeded to have his crew clean up the debris using my shop vac and cleaning supplies. I tried explaining that once disturbed, asbestos particles become airborne and can have harmful health effects. I asked Mr. Jones for a sample to have tested, but he said all debris had been discarded.I contacted Environmental Renovation Group to schedule testing and asked Mr. Jones if he would be willing to pay for the test; he declined. I called the Asbestos Inspector to have him explain the reason for testing, but Mr. Jones did not agree. I also offered to let him meet with the Asbestos Inspector; he declined.I agreed to pay for the testing myself, and if it came back negative, we could have one of his contractors repair the ceiling, but if positive, I would need his insurance information to request reimbursement for testing and costs of asbestos clean-up/remediation, but he refused to provide it.The results of the initial test and background sample taken from all 3 floors in my home were both positive and confirmed that my office had indeed been exposed to asbestos and was the only room affected and found to have unsafe levels of asbestos. I had to pay for both tests out of pocket, so I had to file an insurance claim. I was able to locate his insurance information but was advised that his policy did not cover asbestos. Mr. Jones did not have the proper coverage for the industry he is in, so I had to contact my insurance to file the claim, which is still in progress.The level of unprofessional and disrespect I endured during the process was HORRIFIC! Think again before using this company!Service: Roof installation

Mike s

2023-12

I had a wonderful experience with Above and Beyond and their employees. Lamonte helped me with my claim process and insured the adjuster did not miss any damage. I ended up getting a new roof, siding, and gutters, he was also very understanding about my worries about my costs. They arrived early and did a total tear off of my roof and replaced some bad roof decking. Before they started they let me know they would be starting and at the end of the day left no mess and damaged nothing. The workers were great no cursing or loud talk, very respectful and the project manager stayed on sight and was available for any concerns. I had the same experience with the siding crew and the gutter crew too. I would and will refer them to family and friends. My neighbors were very happy that their lives were not interrupted by the project.

JeLita Bruce

2023-12

Above and beyond really lived up to their name during our experience. We worked with the owner Lamont and he went out of his way to make sure everything was perfect. We had storm damage and had to get a new roof, siding and gutters. The team was Very timely, they did great work, very professional and clean. We had a hiccup with our insurance adjuster and he went out of his way to make sure that all of our needs were met. We have already referred him to 2 of our neighbors and would highly recommend them in the future.

Neysha Crawford

2023-08

We had an unfortunate event with a tree falling on our house. It happened during winter. We got a recommendation from my grandmother to use this company and we were not disappointed. The estimate was done quickly with consideration and the utmost professionalism.We needed our siding, roof, and gutters replaced and all 3 jobs were done quickly and in a timely manner. Communication was on point on their end and with our insurance company. I highly recommend using them for your repair needs!Services: Gutter repairs, Attic venting repairs, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof repair, Roof installation, Roof damage repair

Lisa McGowan

2023-05

They came out when promised for the estimate and started the job as soon as they got the permit. The owner is very professional, fairly priced, true to his word and respectful of my property. His team was awesome, they worked quickly, carefully and cleaned up after themselves. I love my new roof and gutters and highly recommend Above and Beyond Contractors LLC to anyone looking for roof and gutter replacement.Services: Gutter installation, Roof installation

Dennis

2022-05

I enthusiastically recommend Above & Beyond Contractors. Their estimate was significantly lower than all other competitors and stayed right on target with no surprises. The roof replacement was timely along with every single interaction going exactly as promised. This roof looks amazing with the quality materials used and visually beyond my expectations. The crew seemed very skilled were polite and professional. Afterward, my yard looked neat, undisturbed with absolutely no residuals left around. The Project Manager was always available to answer questions and address concerns from start to finish. I highly recommend this company which certainly lived up to its name. I'm pleased. Thank you Lamonte!Services: Roof repair for storm & wind damage, Roof inspection, Roof installation

Bridgett Jeffries

2018-05

I am incredibly humbled and impressed with the customer service, promptness and execution of Above & Beyond Contractors. We had Lamont give us a bid for new gutters at my home. He came the same day and within a week (as promised) I had new gutters on my home. They look astonishing! The technicians were quick, courteous and did a great job with the clean-up. I have various moving parts to my life, one being a home dog boarding business and two, my home backs up into a forested area. Lamont recommended gutters with leaf protection. I’m so excited to know that I don’t need to worry about my gutters, or more importantly, my home with this protection in place. Also, he was very sensitive to the fact that I have a high volume of pet traffic; the cleanup was immaculate. Several of my neighbors have mentioned how great the gutters look, and how they make my home look so much more modern and new! Impressively enough, one of the things that I appreciate about Lamont is how courteous and transparent and patient he was with us. We spent a good 20 minutes just deciding on the color of the gutters (lol) and he was with us every step of way giving us recommendations, etc. Above & Beyond asked for half of the price (which was INCREDIBLY affordable) upfront and then the other half after a satisfied completion. Again, my schedule is super hectic. Lamont was so awesome in coordinating final payment and completion paperwork collection. He advised me that within the next 5-6 years, I’d be looking at a new roof… and I’ll definitely be contacting him again for those services! I am highly impressed and thankful for this company!

Jawanna Jennings

2021-05

Above & Beyond does just that. They are professional, prompt, efficient and everyone was respectful and personable. Pricing was great and the presentation was everything from sample gutters to color options, pictures of previous jobs and a great welcome folder with all license, bonding and insurance information. Best decision we made on our first home improvement. Thank you Above & Beyond for going above and beyond.The JenningsService: Gutter installation

Abe Zawodni

2019-05

Lamonte and his crew were a pleasure to have replace our roof. He was always good about communicating clearing and confirming that we understood pricing, possible complications, and timing. His guys were real pros too, they put in a 13 hour day in upper 80 degree weather. They replaced and entire roof and subroof with such speed and craftsmanship that it was a real sight to behold. We had actually seen his guys at our neighbor's place before we hired them and felt confident that they were the right choice for us. Above & Beyond is a real standout as far as contractors go and I would recommend work with Lamonte to anyone. He will meet your needs and at a fair price.

Deena Harris

2023-05

They replaced my siding and I was so impressed, I had them return to replace my roof. Once again, professional service was providedService: Roof installation

jackie bennett

2022-05

I was very pleased with the process getting the order took no time about 3 weeks. the the siding and the gutters work was done and if there was extra work that need to be was done . very pleased with the way the house was done . Thanks again.

Y

2022-05

If I can give a zero, I would. They want half down before even starting the work. Please look around before using this company.Service: Gutter installation

Monique Watkins

2021-05

Very professional and prompt! Explains everything and puts it in writing before starting the job. I highly recommend!Services: Gutter repairs, Gutter installation

J Sharp

2019-05

Great service, fair price, quality work!

Robert Hughes

2020-05

Very attentive owner. I highly recommend them!