Dan The Gutterman

Mahlon Pollard

2024-04

I'm a very hard customer to please, so I don't freely give out perfect scores for services or products. But, Dan the Gutterman earned and deserves a 5-star rating for the work they did cleaning our gutters. Not only did they clear the gutters, they ensured the downspouts flowed freely and the guards were firmly in place. "They" are brothers Sam and Mel, who would get a 6-star rating if I could give it. Hire them if you want the best!

J

2022-04

Absolutely pathetic level of service. Called this company over 2 weeks ago to schedule an appointment and they stated that with the rain that was upcoming it was hard to say but they would give us a call and plenty of warning before they came out to our house. Perfectly acceptable, and one week went by with no call. Another week went by and today in the middle of the work day we got a ring on our doorbell, and Dan and his crew decided to show up with no call or warning at all. Proceeded to slam their ladders all over our siding and walk all over the roof causing myself and significant other to have to take some time away from our remote jobs due to the noise. After the crew finished up and rushed out we went outside to find they had blown the leaves away in our front yard, but decided to not even touch the leaves on the side of our house next to our neighbors, or in our back yard. Couple pictures below for some context. Looking through the reviews it appears this has happened to a few others as well. Guessing the 5 star reviews are either Dans crew, or their friends and family. Be careful if you choose to use this company. Definitely will do my best to forget this company's name, let alone consider using them again.Edit: Suzanne, I'm good. Don't want your crew stepping foot on my property again.

Patti Minister

2024-01

Dan the Gutterman came out on January 4, 2024 to clean my gutters. I had new gutters and gutter guards put on a year or so ago, but they still needed to be cleaned. I had thousands of little helicopters from my old Maple tree laying on top of the guards and they needed to be removed. Dan the Gutterman removed all the debris on top of the guards and anything under the guards. They cleaned up any debris that was on the ground and blew off the porch, sidewalk and driveway. They took pictures of what they had done when they were on the roof and showed those to me. Dan the Gutterman did a terrific job and i would recommend them to anyone. Thanks, Patti

Laura Eckert

2023-12

The team at Dan the Gutterman are very responsive and professional. They are extremely easy to work with to schedule a gutter cleaning appointment. The work is done well and they clean up all debris from the gutter. I feel so much better not having to climb a latter to clean the gutters, especially on the 2nd floor. I’ve used their service for the last 3 years and they do not disappoint.

Steven Nolder

2024-03

After the torrential rains we've gotten over the past month, we suspected that our gutters were clogged with leaves. We contacted Dan The Gutterman and scheduled an inspection. Dan's crew showed up on time, were very professional, and tackled our project. They found the clogged areas and took immediate steps to remediate the problem and provided before and after pictures! The cost for the service was very fair and I wouldn't hesitate to use them again.

Tom

2023-10

I have been using Dan the Gutterman for a very long time (20 years?). Anyone who understands what clogged, unserviceable gutter and downspout drains can do to a basement foundation knows the value of the service Dan the Gutterman provides. I just had my roof replaced and asked them to snake the drains out to the street to clean out any debris that may have washed down the gutters. They came out within a day of my service request. The crew headed by Chris did a great job. They found a bunch of debris and cleared it out. The City in which I live operates a bi-weekly a leaf collection service in the fall. I saw the truck and walked out to rake my front yard leaves. However, I was still recovering from surgery so I was a bit slow. As the truck approached my yard, Chris pulled a leaf blower out of his truck and helped me get all the leaves collected. I didn't ask him to do this, he just started doing it. Working together, we were able to collect all the leaves in my front yard into a pile along the tree lawn in time for the truck to collect them all. I even found some other debris from the roof that was missed by the roofing crew. Chris grabbed that debris and put it in his waste collection receptacle for me just so I didn't have to go out of my way. Everyone I work with a Dan the Gutterman is friendly and helpful. I highly recommend their service.

Angelyn Atha

2023-12

My gutters were packed to the gills when Sam’s team from Dan The Gutterman arrived. My house has challenges, like high gutters with a steep pitched roof and close electrical wires. It was raining but they cranked that job out like a hungry man eating breakfast! They are skilled, courteous and thorough. No leaves or debris left behind. My porch and deck are cleaner than when they arrived. Price quoted was the price paid. I will never use another company.

Jeff Rector

2023-11

No idea if their work is any good, but their customer service is lacking. They got back to me initially with some questions about the property, then ghosted me for 10 days. When I reached back out to them to see if they were still interested in quoting the job, they told me they charge for estimates even though their web site says free estimates. I'm not paying someone money just to tell me how much they want to charge me for putting gutters on a cape cod.

Hunter Nickallen

2023-04

Called on Tuesday around 11 and got a arrival quote for around a week. Around 3:15 (the same day) they called and arrived. I don’t have an issue with coming sooner then the quotes time. I watched them like a hawk and they took off all the gutter guards and were very thorough. They were cleaning up the debris but I asked them to stop; I wanted to clean up the debris myself.Other reviewers mentioned the distraction of them walking on the roof. These people are cleaning gutters, and you asked them to come - are you so dumb to not realize they would be walking on your roof? Should they have worn slippers? Get a life and let them do their jobs. You couldn’t pay me a thousand dollars to get on that high roof.Great job guys.

Travis Wilcoxen

2024-03

Easy to work with, fair prices. Quick response time. Sam was great, communicated well, before and after pictures. A+ service. Would recommend. Thanks, fellas!

Cain Vandall

2024-03

Dan the Gutterman showed up when they said they would and fixed my gutters efficiently. Service was amazing and I would recommend them to anyone needing gutter work completed!

Mary Wetzel

2024-01

We have been using Dan the Gutterman for years. They always introduce themselves, clean my gutters and clean up any debris left behind. They share with me the condition of the gutters. My most recent experience was no longer exception.

Natalie Fluor

2023-11

Dan is very responsive and terrific to work with. We manage HOA/COAs at VGL and Dan the Gutterman is one of our preferred vendors. Quality work and happy customers every time!

Matt Livingston

2020-04

Didn't call on way to appointment like promised, luckily I was home. Sprayed garage gutter out with hose, all over side of house. No way they couldn't have known. Had to go by and ask to clean up, which they did, but shouldn't have come to that. For $200 I'll call someone else next time.

K S

2023-12

I received same-day service by a gentleman who did an incredibly thorough job at a fair price and I will definitely be using them again!

Toby Boyd

2023-04

The current 3.4 star average is kind of absurd. This is a long review as it also contains advice. I think 4 stars is right. I am making this 5 because these ratings are pretty much 5 stars you would hire them again and anything less is you would not. I also respect that I don't think they care or push getting reviews because they are busying getting stuff done. I have hired some 4.5 star contractors/services that were not good. All talk to make you feel good about the situation but average execution and higher costs.**Context**: I had my gutters replaced and additional downspouts added to improve water flow on a large two story house. I also had some fascia replaced.I understand it is frustrating when contract work does not start as scheduled. I view it as just a fact of life as I am also not great at knowing exactly how long something is going to take. The best way to keep prices down/reasonable is to have a full schedule. This means sometimes things slip. Suzanne is awesome to talk with over email.Now for some advice. 1) Ask them what they think about the current water flow. It might be perfect or maybe there are some tweaks that can be made. My goal was to avoid water dumping out on the the shingles, I would rather see a gutter than have my shingles worn out. 2) It would shock me if your fascia is not in need of repair if your gutters are worn out. I suggest building this into the estimate and replacing a bunch of it with boards you paint yourself ahead of time. More so if your house is very tall. I did this and I wish I had replaced even more. 3) In a perfect world you would try to get them to remove the gutters and then you or have a very awesome scheduled painter, paint the fascia before adding the new gutters. This is likely impossible but a boy can dream.Is work better or worse than it was 30 years ago? I have no idea. I am pretty certain the wages for construction, in most instances, are lower. If you plan ahead and make it clear what you want, then you will have a great out come.I would recommend them 100%. I doubt your experience with someone else would be better.

James Wright

2021-04

We have only had wonderful experiences with Dan the Gutterman. We have used them multiple times at our personal residence and now have also had them clean the gutters at our family business. The service technician called before his arrival to verify it was a good time and was extremely polite. They worked quickly and efficiently and even had taken before and after photos for my review (no way I wasn't getting on the roof!). They cleaned up after themselves and let me know when they were complete. We will definitely use them again!

Jim Ford

2022-04

Very difficult to work with. In June, 2021, we were starting to get a new concrete driveway. The downspouts would have put the runoff directly onto and eventually under the new driveway. I called Dan the Gutterman and told them what I wanted to do. They took forever to respond to my request. It took me several attempts to call them to finally get one of their crews to come out to look at the job and give me an estimate. The driveway was finished in October. I had finally given up on Dan the Gutterman. Then, out to nowhere, in January, 2022, I received a call from one of their crews saying they were on the way. It took them seven months to get a job that took them an hour and a half to do. Now, they want their money. They certainly have not been shy about mailing invoices, emailing me, and now telephoning me. As far as I'm concerned, they can wait to be paid for seven months, just like they did to us. If they weren't interested in performing the work I wanted done, why didn't they just say so in the beginning. Dan the Gutterman was referred to me by another company. I figured I'd get good service and quicker response since my business was referred to them. Yes, the work got done, finally, at a reasonable cost. But, it was not worth the headache trying to deal with them.

Meg Foley

2023-04

These guys have been clearing our gutters like clockwork for the past several years. They are always efficient, responsible, quiet and responsive. Sam and his crew were no exception. They showed up, did the work smoothly and swiftly, left us with a thank you and an invoice, reasonably priced.Seriously, who wants to worry about their gutters or get up on a 2.5 story ladder to clear them? So happy we have Dan the Gutterman to take care of business. Highly recommend!!

Lauren Boisseau

2023-04

*This is an update to state that multiple weeks later they have not only not actually gone through with the requested refund, it is been impossible for me to get indirect contact with them again and the estimate that I got for repairing what they had destroyed was $422. I am out just short of $600 because of this company. Never use them. I am already considering legal counsel.I called them for a broken gutter that was falling off. They forgot about me for 13 out of 14 days in their window, I had to call them the Friday before the last day (Monday) showed up on day and then broke the gutter more. It was sagging in the middle now it's broken off on both ends.I'm currently fighting to get my money back. I will never go to this company again. Unprofessional from top to bottom.

Cori Bootes

2023-04

They cleaned my grandmothers gutters and made sure to clean it very well because the last company who did the gutters didn't do a good job and left a mess. They repaired some places where the gutters were losing hold on the house too. They charged a great value. We are grateful.

Catherine Wilcoxen

2024-03

Sam came out and did a great job, it was a fair price, will call again. 👍🏼👍🏼

Miss Sherred

2022-04

I called on a Thursday to have my gutter reattached due to the strong winds removing most of it from my home. They said it could take a week to come out. Surprisingly the next morning they were at my house doing the work. They were very professional and quick. They did a great job and I am sure I will use their service again in the future.

Kyle Sweeney

2021-04

I hired them to clean my gutters last year and was told it wouldn't be necessary to be home when the cleaning took place. I happened to be home for a few minutes when the agent initially arrived. He asked if there were any problem areas he should be aware of and I pointed a few places out to him. Most of the areas pointed out have been better, but there was a particular area that has still been overflowing all year, leading me to think there was a problem with the gutter. I inspected it this past weekend and found almost 2 inches of silt packed down in my gutter. It seemed clear this area had been completely missed during last years cleaning. I have concerns there may be other areas of my gutter system that were potentially missed as well.I spoke with someone from customer service who was kind, but unable to offer to a solution other charging me for another gutter cleaning, with a $20 discount for the inconvenience. If using their service I'd recommend being present for the cleaning and able to inspect their work in the days afterward. Based on this experience, I probably will look for someone else the next time I need my gutters cleaned.

Andrew Show

2023-04

Technicians Diehl and Jason came out on a Sunday afternoon, a week earlier that expected. Did a prompt and efficient blow off of my roof, cleaning the gutter valleys, as well as the debris under my stainless steel gutter screens that were installed by the roofer. Very happy!Service: Rooftop/skylight cleaning

Lee

2021-04

Update: I scheduled for them to come back and look at the issue like the company suggested however, once again their service was nothing but a disappointment. They were supposed to come back last week at some point Monday -friday (they didn't give an exact day or time) to check out the situation, but they never showed up and didn't even have the courtesy to call to say they weren't coming. I'm highly disappointed. Now I'm stuck flipping the bill to have my gutter checked out to fixan issue that I did not have until Dan the gutter man cleaned my gutter.Im not sure what happened when they were here to clean my gutters however what I do know is that my gutter is still overflowing like it's still clogged and is now leaking down the side of my house when it wasn't doing that prior to their cleaning service. When I called to discuss the issue, the receptionist was quite rude and irritated. She told me that there could be many reasons why my gutter is still overflowing and now leaking down the side of my house then told me to send a picture so they will look at it. At this point, I don't trust them to come out and look at it. I want to make people aware of the fact that if you decide to receive service from Dan the Gutter Man that you must keep your expectations extremely low and know that you are throwing $200 away.

Molly Scott

2021-04

I am a neighbor of someone who used this company. Not only did they not have the decency to knock on my door to tell me they were going to blow debris all over my cars, they left my neighbors yard a complete disaster. I went out and asked if they were planning on cleaning the mess up in my driveway and side yard, I got a pause and he said yeah I am going to blow it into the grass. They had zero intentions of raking and picking all the debris up. In the end, I told them they needed to clean it up and it was ridiculous to leave a mess when they claim to remove all debris and haul away. I'd recommend not wasting your money on this company that does not complete the job correctly and will leave your yard a complete mess.

Lyndsay Nash

2022-04

Have had to call this business weekly since October to find out when they were going to come back out and look at the drain issue they found during their first trip. Have left countless message on voicemail, those calls are never returned. Have talked to multiple staff and both supervisors. One supervisor said she would keep her file on my desk and make sure they can put. The other apologized and told me she would talk to Dan and get back to me. Shockingly, neither followed up on their promises.Might be the worst customer service of any company I have ever dealt with.I will have to start the search for someone who can fix their mess.

Zach Mcmanus

2021-04

First of all thank you for cleaning my gutters, I'm only assuming you did a thorough job from the amount of debris and gutter junk you left in my yards, driveway, flowerbeds, and neighbors driveway. The crew just blew off my walkways and anything on them went into the yards or my freshly mulched and manicured flower beds( reminder this service was done on July 3rd). Thank you very much for the extra yard work and clean up that you left the day before a major holiday. I would have to think this has to be a mistake because there is no way you could have a reputable business and operate in this manner, though I wont be using you again to find out.

Jeanne Kerchner

2023-04

Called Fri, 8/19 Receptionist stated soneone would be there before 4pm. They didn't show so I called back and estimator stated he could be there by 5pm. It was my day off and thought they had tied up enough of it. Estimator told me he could come back at 9a Mon., again he didn't show up. Notified company to let them know, Receptionist thought it was funny and started laughing instead of fixing the problem. And by the way Estimator I spoke with either had an accent or had been drinking, but was quite muffled on phone, not your typical estimator I have dealt with.