Innovative Roofing Systems

Shawn

2024-03

I called Innovative Roofing Systems on a Friday, and the job was done the following Wednesday! Reasonably priced and the team is well informed.The team was professional and very engaged through the entire process. I am very happy with the results. I recommend Innovative Roofing Systems for all your roofing/gutter needs!

robby gerlach

2024-02

We had a great experience with Innovative Roofing Systems. Within a week of calling them, they were at our house making plans and starting work. The crew was very kind and professional as well. I plan to use them again if I ever have more roof damage, especially since they have such reasonable prices.

alyssa bucci

2024-01

I recently hired Innovative Roofing Systems and was very pleased with their exceptional service. John was very responsive and relayed us to Wolf who came out the next morning. Wolf was very kind and knowledgeable and the entire process was a positive experience! He was very thorough and went above and beyond our expectations. We thought we needed more work done than was needed, but Wolf was honest and transparent in his communication about what was actually necessary. I highly, highly recommend Innovative Roofing Systems.

Aaron Palko

2024-02

We had multiple people come out and these guys were by far the mostresponsive and truly understood the problem. They were also the mostcost effective. They didn't try and sell me unnecessary services oranything like that. They simply stated what they thought the issue wasand explained exactly how they would fix it. Even as they were fixingthe roof they noticed some other places that needed to be patched anddid that without any extra charge. Wolf was the main person I dealtwith over the phone and he was extremely transparent and verycommunicative. Great guy. I met with the owners who did the initialwalk through with me in person and they were very nice guys. I alsomet with the roofers who were doing the actual work on the roof andboth of them were very pleasant to deal with. Overall I have nothingbad to say about this business, everthing was super easy and smoothfrom the initial first call to the last call/followup. I highlyrecommend Innovative Roofing Systems.

Justin Clark

2024-04

The team at IRS was great! They helped us out when another contractor had dropped the ball. They jumped right in, worked with our adjuster, and got our roof replaced within weeks of the first phone call. Highly highly recommend!!!!

Sheila Howard

2024-02

Excellent service from start to finish. Wolf Van Sterling responded to my email the same day I sent it. He came out the next day and took pictures of the problems and explained in detail what was needed to fix them. He showed me the pictures of the repairs once him and Justin Cooperider finished. I am confident I will not have any more leaks in my kitchen. I definitely recommend Innovative for any roof repair / replacement.

Brian

2024-02

Innovative Roofing did an outstanding job on our flat roof. They were prompt and made the whole process easy. Everyone we dealt with was very professional and friendly. Would highly recommend.

Marcus Johnson

2024-03

Amazing team. Showed up on time, worked as hard as possible, talked and let us know what was going on in a timely manner. I have nothing but good things to say. Very appropriately priced overall. Would recommend and would have work on our house again.

Sara Rutherford

2023-08

First, let me say this is going to be a long review, but it’s well deserved. A few weeks ago I noticed a strange leak behind the master shower wall. I ruled out a plumbing leak and immediately started getting roofing companies out to my home. I was recommended Innovative Roofing Systems by a family member and gave them a call to come out, on top of 3 other companies I also called. The process from start to finish was absolutely amazing and everything you hope for as a customer in need. I worked with Wolf Van Sterling from start to finish. He came out to my house the day I called. His evaluation was honest and from the heart. He gave me options as to what I COULD do, since we couldn’t 100% determine the leak source, but knew my roof was old (20+ years) and leaking somewhere. All the other companies just recommended me a new roof, no options to even consider or even a guess as to what could be leaking. Ultimately, I leaned towards the new roof replacement because of the age (and of course the leak). I committed to IRS because the sense of trust and relationship that I built with Wolf from day one was nothing like the larger companies who came out and I can truly feel the passion behind what he does. Not to mention the pricing was very affordable and competitive. The quality that was being offered at the price point surpassed all the other bigger company estimates that wanted to charge more. After all the paperwork was signed, we set up a date for the install which ended up being quicker than expected. Wolf kept in touch with me the whole time while we waited for the materials to be delivered the day before the install. He even texted me the day before the shingle delivery to let me know what time to expect them. The day the shingles were delivered, Wolf came back out to my home to check that all the materials had arrived and that nothing was missing. That alone shows such commitment and drive for high quality work and customer experience.On the day of install, the crew made it to my house at 6:40am and started working at 7am sharp. Wolf was already there at 6:40am to start supervising and helping the install. He helped relocate all the things around my home that could have been damaged from shingles or materials coming off the old roof. During the install, they continuously did sweeps of my yard picking up trash/debris and doing metal sweeps for nails and staples. I stood outside to watch the process and Wolf was there explaining step by step what I was seeing and what all of it would do for my roof. They were even able to locate the source of the leak, which ended up being a vent cover (and it was Wolfs suspicion all along, so he was right!). The roof install started at 7am and the crew was done by 1pm, which blew my mind! Their work ethic was absolutely incredible. And Wolf stayed the entire install to supervise it, which words can’t describe how much that meant to me. With the other larger roofing companies, they told me a site manager would show up at the start, leave during the whole install and then come back some time in the day after the install was over to check on it. But he watched the whole thing start to finish and even went up on the roof multiple times to watch from there and lend a hand if needed. They did one final clean up and magnet sweep of my yard when they were done and Wolf went up to inspect the final roof before calling it done. Overall, an absolutely incredible experience from inspection day to install day. I couldn’t have picked a better company to install my new roof. And I know if I ever do run into issues in the future, Wolf is a call or text away and will be there to help me with anything. Can’t recommend Innovative Roofing Systems enough to family and friends! Great people are running this company and they are passionate about what they do and take pride in the quality of work they put out. I felt like family the whole time. Which is hard to come by these days with a lot of companies. So hats off to this great group of people!Service: Roof installation

Robert Walker

2023-07

I can't recommend IRS enough! Their people (Wolf and Justin) took great care of us. It was a small job (too small for some companies) to remove an unused vent but they came out and spent the time to understand the issue and come up with a solution. They were professional and responsive. The work looks fantastic, as if the vent had never been there.Service: Roof repair

Kristyn Piercefield

2023-04

I manage over 1 million sq. ft. of retail shopping space in Columbus. IRS handles all of my roof repairs in addition to providing detailed roof inspections for all of my roofs. The IRS team provides excellent customer service to me and my tenants and timely response times (24-48 hours) for repairs. The website customer portal is user friendly and creates an email verification when a service request is schedule and then when completed. I love this feature so I can inform my tenants and close out work orders. I highly recommend IRS for your roofing needs.Services: Roof inspection, Roof repair

Justin Andrews

2023-10

They were great! Hired them to repair the chimney cap that was caved and rusted. They came out and took great pictures after the work was complete and it was included in the invoice. Will definitely use them againService: Roof repair for storm & wind damage

Heather McIntosh

2023-04

Innovative Roofing Systems is my preferred vendor. I manage several million square feet of retail shopping center space and John is my first and only call. John acknowledges every service request immediately, acts with urgency, arrives as scheduled, and performs services as promised. He provides first class service and communication to myself and my tenants. He fixes the issue the first time. I have several roofing contractors and Innovative Roofing is by far the best price for the services received and the quality of work they provide. Thanks John for being a quality contractor that I can count on!Services: Gutter repairs, Roof inspection, Roof repair, Roof damage repair

Jason Hall

2024-02

The owners and their team are always very friendly and professional and do an awesome job.

Julie Siffrin

2023-04

Really like color, and the warranty !! Very happy with craftsmanship in installation of roof and gutters !.Did a great job on clean up!I really couldn't be happier.Services: Gutter installation, Roof installation, Attic venting installation

James Fiatal

2023-04

Very professional team. I would use them for any roofing in the future.