5 (158)
1890 Northwest Blvd #210, Columbus, OH 43212
(614) 321-8888
schottensteinroofing.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jerry Siegel
2024-03
Thomas was very professional and thorough in his explanation of the details of preparing quote and working with the insurance company to get full coverage for roof replacement. He has been available every step of the way throughout the process ! The new roof is beautiful. All the workers deserve a 5 star rating but especially Thomas ! I wanted to provide an update because all the wood on the roof had to be replaced and the insurance company said it was wear and tear and not covered. Thomas worked extra hard to show the wood damaged caused by the damaged roof and the insurance company agreed to pay! Once again thanks Thomas for your diligence in saving us thousands of dollars! Great job!!
Greg M
2024-04
Had a great experience working with Jacob C. Very knowledgeable and a pleasure to work with. Great communication throughout the process. The guys showed up and got the work done quickly, efficiently, and still maintained high quality. Overall great experience with Schottenstein Roofing and highly recommend them.
Angela Francis
2024-04
Thomas Buena our rep was awesome and went out of his way through the whole process despite injuring his knee. Very professional and informative. Got us a great interest and reasonable payment plan! His team that installed our new roof did a wonderful job and were timely. I highly recommend this company and if necessary would do business with them again.
Kyle Armstrong
2024-03
I had a great experience with my rep Jake and the team at Schottenstein Roofing. I hired them to rip and replace my old asphalt roof and gutters. Jake did a great job laying out the options for working with insurance or retail, and the team got in and out on schedule without any issues. Definitely recommend the team here if you want no a nonsense, quality experience.
Richard Withrow
2024-02
We recently had our roof, downspouts and gutters replaced by your company. Daniel was our salesman. He walked us through each step of the process, like a member of the family would. The roofing team were polite and very efficient. Our roof was in worse shape than we thought, but the job and excellent clean up were finished in the time they quoted. They got us a new roof in time for a snowstorm the next day. Daniel checked on every phase of the install, even cleaning up after the gutter replacements. We can’t thank him enough for his courteous, caring professionalism. Great job Schottenstein and employees!
Kyle Martin
2024-02
We recently had our roof replaced by Schottenstein Roofing and had an excellent experience. Dan walked us through each step and made sure we were satisfied. On the day of the install, Jovany and Diego introduced themselves and let me know if I had any questions to ask them. Dan stopped by the house mid day to check in on the progress. Their crew installed the roof quick and the clean up was well done.
Allison S
2024-02
Overall good experience with Schottenstein to replace my siding, soffit, fascia, and gutters. The workmanship seems decent and the project managers answered all my questions. I chose them due to the slightly lower price tag compared to other companies, and so far things seem to be good.The pros:- I had a lot of questions from start to finish and took awhile to decide on colors, the team was patient with me throughout.- The siding project manager walked me through the day’s work every evening and asked for my input if a decision needed made.- From the work, I had interior dry wall screws popping out. Schottenstein patched and painted the interior wall within a week, and the paint job is pretty good!The cons:- Communication was fairly slow after I signed on and started paying, but everything got done.- I wasn’t made aware of the intent to start until the day before, so prepare to be flexible if you need to be away at work during the day.- The gutter crew (seemingly outsourced) didn’t have the same caliber of workmanship and project management. Things appear to be working, but the siding was dented in several places due to downspout install.
Smith Lane
2023-04
I’ll ONLY use Schottenstein ever again! I was left in the lurch by another big roofing company- only half the job was done. Dan with Schottenstein helped get soffit/fascia, gutters and downspouts installed from start to finish in maybe 3 weeks. He was even able to find financing for me that worked and was so responsive and showed the highest customer service I’ve ever received. He really communicated caring and advocation. Even the project managers doing the physical labor were incredible- they verified information via text, sent updates and even finished ahead of schedule! Our House looks beautiful and it’s such a relief to have our roof all finished, sealed and looking beautiful.Service: Gutter installation
Jason Snyder
2024-03
I can’t say enough good things about my experience this company. My sales rep Thomas was absolutely AMAZING! He was incredibly professional and I never felt like I was being sold. Extremely consultative and are me feel at ease with the purchase. Highly recommend
Michael Nance
2023-11
Our experience with Schottenstein Roofing was great! Andy P. came out, did the free inspection and answered all of our questions. When we decided to move forward with the install, it was on a date he wasn’t going to be in town, so he made arrangements for someone else to come out and take care of us with our insurance claim. Andy P. remained in contact throughout the process, keeping us up to date with where they were in getting supplies and then setting up our actual install date. He continued by stopping in on the install date and following up after the job was completed. The team did a great job with the installation! They communicated with us on arrival, got set up, implemented processes and measures to ensure there was no collateral damage to property (lawn, bushes, etc.), and did a thorough walk thru after the job was done to make sure all debris and nails were picked up in the yard, driveway and on the street in front of the house. Andy P. did a great job from start to finish! Would definitely recommend this company!
Mark Thomas
2024-02
I can not say enough how happy we are with our roof! From Start when Jake C. showed up at the door and talked with my wife... (which took about 1 week from signing papers to the men and women putting on the new roof)!Everyone was AMAZING, very professional and they did an outstanding Job! If you need a new roof.....Call Schottenstein Roofing!
Kevin J
2024-02
David was a pleasure to deal with. One of the most helpful roofers I've come across. Caring and compassionate. Willing to work with you to get what you need done. I really can't thank him enough. Just an absolute wonderful person. I wouldn't want anyone else on my roof. Thanks again David! You're the man!
Bruce Olsen
2024-03
You should be proud of your employees. After the storm in March a roofing company came to the house and told me I had significant damage. And, I should file an insurance claim. I called my agent and asked what they thought. They told me to callSchottenstein. I did. Thomas Buena came to the home inspected the roof. After inspection he showed me pictures. It was determined I do not need to file a claim. It’s Thomas’s integrity and honesty, that made me come to the conclusion that if I need a roof. I know who to call. ThanksThomas
Jeff Norton
2024-03
Schottenstein was very easy to work with, friendly and professional. I love my new roof. Thanks to Thomas Buena and the rest of the Schottenstein staff, terrific job.
Buckeye Exotics
2024-02
Recently had our entire roof completed with Schottenstein and couldn’t have been more happy. Entire process from start to finish was smooth. Thank you to Nick, Brack and the team!
William Fraser
2023-10
I cannot recommend Schottenstein Roofing highly enough. Nick Tranchina inspected our roof and subsequently ensured that every part of the replacement process went smoothly. His estimate was actually a little bit lower than my insurance company’s estimate for the replacement. The roofing crew was exceptional. The installation went beautifully and the cleanup afterwards was exceptional. I would use this company again in a heartbeat.Services: Roof inspection, Roof installation
Melva Clark
2023-09
After looking at the reviews of a few roofing companies, I chose Schottenstein roofing because of the reviews and the human interaction. One other company sent an estimate but everything was done online. They never came out and so I never saw a human being and I think that’s what I liked about Schottenstein. Eric Winters came out and he was wonderful, communicative, and very personable from start to finish. I would use Schottenstein for other jobs in the future. This preview is for having my roof completely replaced.Service: Roof installation
Victoria Hunsaker
2023-09
I am overwhelmed at the efficiency of Schottenstein Roofing. The process seemed stress free as I worked with Eric Winter through the project. He explained every detail, communicated with my insurance company with ease, and he even kept in contact with me while he was in vacation! Now, that's customer service in 2023! My roof was much worse than I thought and I believe that God led me to Eric and your company. I am so blessed with an incredible roof that will last for decades because your company believes in details and communication. The workers were so polite, kept us informed, and did a final inspection of our house perimeter.Thank you and God bless you!!
Alyson Newsom
2023-06
I had the best experience working with Jarrod at Schottenstein Roofing! I was so impressed by his willingness to work with my budget, needs, and expectations I referred him to our neighbor who was also looking to get her roof done and she was as equally blown away by him. He's a great person to work with from start to finish. I have continued refer Schottenstein Roofing to my friends and family. 5 stars for sure!Services: Gutter installation, Roof installation
Donna Howard
2023-05
My experience with Schottenstein Roofing was great. They came out and installed my aluminum siding with a professional and courteous manner. My sales person Eric followed up with my many request, and to have the owner stop by to address my concerns was a bonus. Thanks to all the workers and staff for the wonderful experience. I recommend Schottenstein Roofing. Not only do they do roofing but can do your aluminum siding as well. I am a very satisfied customer.Donna Howard
Megan Roof
2023-08
This company was very fast and reliable from the time they came out for the consultation to us getting our roof replaced. We worked with Brack and he informed us we could get our roof partially covered by insurance and he worked with them on that. The roof was completed in a day, and we did not need to stay for the entire time. However, I would recommend always getting a second opinion to compare prices!!
Andrew Gadek
2023-06
Had a fantastic experience with Schottenstein! They helped us file a claim with our insurance company, Eric helped us fight All State when it got denied, and then when it was clear All State (stay away from them!) wasn't going to budge, Eric gave us an excellent price on a new roof (which we needed anyway). It looks so much better than the roof that was there before, and the crew did amazing work. We needed some wood put down on the house and the garage and they walked us through that process and even offered to throw the gutters in without additional cost.Eric went above and beyond with working to get our loan approved at an amazingly low rate, and we quite literally couldn't have done it without him.Highly recommend using Schottenstein!Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof installation
Marsha Genteline
2024-02
They did a great job! I’m happy to say they did a great job cleaning up the yard when they were finished. I would recommend them.
kimberly madison
2022-04
Recently had my roof repaired ,going into it I was overwhelmed because I have never done this before came across schottenstein roofing advertising and thought I would give it a try. Best decision I ever made got a very quick response back set up an appointment they came and did a very Good job everyone that I dealt with throughout the process was very nice and professional.needed some inside work done as well on ceiling they repaired that as well looks like new. Not to mention it was very cold that day about 40 degrees 😫😫😫👌🏽👌🏽👍🏾👍🏾😁😁. Very Thankful😁😁Service: Roof repair
Lynn Wackerly
2023-11
Eric Winter was fantastic to work with. Punctual, communicative, and made everything easy. The crew was amazing too. Very professional and cleaned everything up!Service: Roof installation
Margret Nicholson
2023-08
I worked with Dan. My rescue dog, who is afraid of men, walked up to him and waited to be pet. That and the fact that they advertise/support The River radio station like I do, confirmed he was trustworthy. The whole process was great. The price was reasonable. The quality was high. I am a very happy customer.
Katlynn Leek
2023-07
We’ve had our new roof for less than 24 hours and we are already telling everyone we know how much we recommend Schottenstien Roofing. Seriously! My wife and I are first time home owners who almost fell victim to another companies disgusting sales tatics. Luckily we found Schottenstein and we’re glad we did. Dan was very informative and chill during our estimate. No pressure, just straight to the facts. After committing to Schottenstein we starting working with Eric. This man literally walked us through everything. He handled our insurance company step-by-step, which again as newbies to home ownership, this was such a relief. With Eric’s help we got the insurance to give more money and get the garage included! The day the crew arrived, they were so professional! Jovany walked us through the process, communicating each step of the way. This crew worked their tails off and finished in one day! Beautiful work! To top it off I think our yard and area around the house was cleaner after they left than before they arrived. Whole-heartedly we really appreciate this company. We will always do business with them and will tell everyone we know to do the same.Service: Roof repair for storm & wind damage
Sydnee Smith
2022-04
Amazing! Craig was very quick to respond to all my texts and made the entire process super easy especially as a first-time home buyer. The results are beautiful and his team worked very quickly and efficiently
Sharon Luster
2023-04
Prompt service and excellent communication!! Eric really walked me through the entire process from choosing shingle and gutter colors to financing. They guys had the job done in 10 hours and were very respectful and thorough!!! I work night shift, Eric ensured that my roof went on when I was not working as to not disrupt my sleep schedule! I fully recommend Eric and Schottenstein Roofing!! I can’t wait for my gutters and siding with them next!!Services: Roof repair for storm & wind damage, Roof installation, Attic venting installation
Luke Daniel
2023-06
After my roof was damaged from wind, Eric Winter at Schottenstein Roofing worked with me through the entire process of getting my roof replaced. He provided an honest assessment of the damage, worked on my behalf with my insurance, and provided a flexible schedule to get the roof on my home replaced. He also continued to work on my behalf afterwards to ensure that I received fair coverage. Would 100% recommend Eric Winter and Schottenstein Roofing again!Services: Roof repair for storm & wind damage, Roof repair, Roof installation
Monday | 9 AM-5 PM |
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Tuesday | 9 AM-5 PM |
Wednesday | 9 AM-5 PM |
Thursday | 9 AM-5 PM |
Friday | 9 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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