4.9 (138)
6064 Branch Hill-Guinea Pike, Milford, OH 45150
(513) 548-3707
aysroofing.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Bercille Manlangit
2024-04
Great experience with our siding installation at At Your Service from start to finish. Our salesperson Jeff was very helpful. He explained the different options and gave us honest opinion. Faith and Brent helped scheduling the project and Nathan supervised efficiently. Cesar and his team did a wonderful job in replacing our siding. We are very pleased with their work. Thank you!
Aris Aurellano
2024-04
They did a great job in both helping with the insurance process and the actual roof work. Jeff was my initial point of contact and always kept an open line of communication with me, and he spent a ton of time explaining the process, especially with regard to going through insurance. They will work with you on pricing, especially if insurance is giving you a hard time. He was extremely knowledgeable and walked me through all of my options. The work itself was excellent, they were able to finish within a day and cleaned up thoroughly afterward. Chuck and his crew did very efficient work!
DigiMax Sim
2023-07
They did a fantastic job replacing the shingles on our roof damaged by a hail storm. They even repaired a section of roof damaged prior to us owning the house. They recommended a better gutter guard and helped us with moving up to a 4” gutter since our roof was at such a steep pitch. Now even during big storms, the noise of the rain hitting the roof is so much more quiet! The gutters & gutter guards are also much better at handling the deluge of water! We did all this last year but waited for Swanson’s Painting to color match our trim to the gutters, he was highly recommended by At Your Service Roofing and had a huge backlog of jobs but he was well worth the wait. I highly recommend their services!
Kate McWaters
2024-04
From start to finish, AYS staff was great! They helped us through the months of back and forth with our insurance agency--be prepared to have patience with that process. The AYS crew, especially Chuck, were professional, hard-working, and so efficient. They cleaned up our property thoroughly and replaced all patio furniture. They want feedback--good or bad--to keep improving their service. We enjoyed working with them and our roof looks fantastic!
Craig Brissman
2023-12
The entire experience with At Your Service roofing from start to finish was exceptional. Our sales/client manager, John H., was attentive to detail and made sure that we had all of our needs taken care of. He was excellent at communicating every step of the way and at making sure we were happy in every aspect. It is clear that customer service is their number one priority.Chuck K., the on-site project manager, and his team were incredible. They made sure every question or concern was addressed thoroughly and every individual on the team was kind and respectful. I have had roofs replaced before, but this was by far the most quality job.I would highly recommend this company.
Emely Lopez
2023-09
The entire team were professional and very helpful. Michelle H. walked through the process with us and worked with our insurance company. Brent L. our project manager kept us up to date on the dates and times and any delays due to the weather. We always knew what to expect. Nathan O. was our on-site manager/foreman and kept us informed on how the roofing was going and he spent time explaining exactly what his team was doing and how it was coming a long. Once, they were done they cleaned up and Nathan even returned the next day to look over everything and walk our property to make sure no nails or any debris were in our yard. We would definitely recommend At Your Service Roofing. Their professionalism, communication and great work made this a wonderful experience.Services: Skylight installation, Roof installation
Amy Taylor
2023-10
Chris and his team at AYS Roofing are awesome! I had a piece of siding hanging from a very high peak on the front of my house. It was such an eye sore! Chris was efficient, professional and fit me into their schedule. They got my siding back up in its proper spot. Thank you, Chris, for taking care of my issue with care and urgency!
Anna Andie Doerner
2024-04
John Hofmann of At Your Service Roofing (a local business in the Loveland area) is exceptional!! He stopped by to offer an inspection of my roof.This service was performed timely and professionally. While on my roof he took pictures.He returned to the door and informed me that no work was immediately needed & asked if I would like a re-inspection in the fall to stay ahead of any issues, as my roof is rather old. At no time was there any pressure sales tactics. So refreshing in this time of scams and sales for work that is not necessary.Our conversation turned to the mole issue in my yard. He offered a recommendation and reached out after he left to give me the name & number of the individual to contact. That business is amazing as well!That afternoon I received a report & photos of what the condition of the roof is currently and asking me to feel free to call with any questions.I am very impressed and intend to be in touch at such time that I require a new roof!
Anthony Dobrowolski
2024-04
Very happy I utilized At Your Service Roofing for my new roof. They partnered with me A-Z on the replacement of my roof (met my insurance adjuster at my home and went up on the roof with them, navigated all the needs relating to replacing the shingles, placed a tarp over exposed roof area, their team lead was very cordial and worked with his roofing team the day of my installation to make everything go very smoothly, stopped by a week later to make sure everything was satisfactory). Highly recommend you give them a chance to earn your business on your next roof replacement.
Clif Cooper
2024-02
This was a great team to work with! Very helpful in working with the insurance company, and explaining things to me. Once the work was done, they did a great job of cleaning up after their selves, and worked with me on payment options. Very appreciative of their efforts and professionalism. Looking forward to working with them on my next home improvement.
Aj Signorelli
2023-05
At Your Service was recommended to us by family and they did not disappoint. We had wind damage and chose to do an insurance claim, from the moment I called AYS they took the whole thing over and took care of everything for us. Easiest and best experience I could’ve hoped for and the new roof looks amazing and instills great confidence knowing we no longer have to fear a leak. Thanks to Jeff, Jerry Uchtman, the hardworking crew and the office people as well for all being dedicated to what y’all do, it goes a long way for this southern raised, customer service respecting boy! I would recommend to anyone in a heartbeat.Service: Roof installation
Elizabeth Lanier
2024-03
We had a great experience from start to finish with At Your Service roofing. They were amazing with handling everything with insurance which was such a help. Faith in particular really helped us wrap everything up with insurance and was great to work with. Thanks guys for a job well done!
Josh Jackson
2024-03
AYS did an all around phenomenal job with my roof claim, and replacement. They handled my claim with my insurance company, and when things got tough they didnt stop! The whole team did everything in their power to work through the insurance hurdles, and the installers did a great job on site. I couldn't be more satisfied. If you need a roof, call AYS, you'll be glad you did.
Kyle Koch
2024-01
Had a great experience with AYS roofing. I contacted them about my roof regarding storm damage, they came to assess the damage and covered the problem area then later met with me in person to walk me through the entire process including how to work with insurance. After some back and forth with insurance I was able to choose what roof tile I wanted and they were able to replace my roof in a single day. Everything was cleaned up thoroughly afterwards and the roof looks beautiful. Strongly recommend this company.
Darcy Strong
2024-01
I would highly recommend the At Your Service team for your roofing needs. The entire process was exactly as advertised. Jeff was very thorough in the estimation process and the entire job went exactly as planned. The onsite team did a tremendous job from tear off, replacement and clean-up. Could not have asked for a better experience. Thank you AYS team!
Danielle Ho
2024-02
John Hofmann worked with me to help get my new roof when mine needed repaired. He was incredibly thorough in explaining the insurance process to me and made sure that I always knew what to expect each step of the way. I highly recommend working with John if you need any work done in the future!
Brandy Bailey-Van Kuren
2024-01
At Your Service Roofing were absolutely fantastic to work with. They were recommended to me by my sister-in-law. AYS endured and helped through the entire insurance process (which wasn't quick nor easy). We had delays due to health issues, uncooperative weather and unexpected deaths in the family. Jeff and Faith and everyone at AYS were responsive, compassionate and just lovely all around to deal with...and I got a beautiful new roof! Thank you to everyone at AT YOUR SERVICE ROOFING!!!
Richard McDonald
2024-04
One of the best companies I have worked with for my roof. Had a lot of problems with my roof and they fixed and worked well with my insurance company. When they told me what they were going to do they did it and it is finally fixed correctly. I recommend this company to anyone!!
Lois Richardson
2023-11
At Your Service Roofing was awesome from beginning to end. I can’t say enough good things about this roofing company! The inspection, working with the insurance, helping make a choice in the roof color was 100% helpful and caring. The guys that worked on the roof were hard workers, nicely dressed and very respectful. At the end of the day every thing was totally cleaned up and our new roof was just what we ordered. The At Your Service Roofing in Milford gets 5 stars.⭐️⭐️⭐️⭐️⭐️Services: Gutter repairs, Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof damage repair
Mark Adams
2023-06
In 2021, our roof sustained hail damage, requiring complete replacement. Despite the endless barriers erected by the insurance company (18 months), At Your Service (AYS) advocated for us and guided us through the claim and contract process to ensure that our claim was fully honored. Their field personnel and installation crew's attention to detail, respect of our property and meticulous cleanup around landscaping and pool were exceptional. Recommend without reservation. A+Service: Roof repair for storm & wind damage
Dan N
2023-10
Great experience from start to finish. John is a professional and was extremely thorough in explaining everything. Office staff was also helpful in addressing all questions. The staff that completed the job was great. On-site job manager was there from start to finish and the work crew was outstanding. Started at the crack of dawn, and finished in one day, amongst sweltering heat. Also, were very good with clean up after the job. Definitely would recommend, and like the fact that they are a locally-based company, not one of those roof companies that blows into town, does everyone’s roofs, then you never hear of them again.
Sara Jacobs
2022-05
We just had our roof replaced and were pleasantly surprised by the ease of the entire process. A big thank to KC who walked us through the entire process and spent hours talking to us. He was very knowledgeable and always on time. Every step of the process was extremely easy and fast. We are very impressed with the quality and feel like we now have one less thing to worry about to the many more years we plan on living in our house. We would recommend At Your Service to anyone who is in need!Services: Roof inspection, Roof installation
Rich Keating
2022-05
Every aspect of my roofing job was outstanding! From the initial call, inspections, insurance, installation to completion. They left my yard cleaner then when they arrived. Could not be happier.
Phil Porter
2023-08
At Your Service Roofing is an excellent business. You will not find a better roofer in my opinion. Our entire experience was awesome. We initially were only looking for a roof repair, but it turned out the damage we had was bad enough we needed a new roof. The whole process also seemed very smooth and we got a great roof.Jeff was our salesperson and he was wonderful. He was very personable and extremely knowledgeable about roofing and insurance. If you contact At Your Service, I would recommend asking for Jeff.Jerry was our site manager when the roof was put on. He was also very personable and had a great sense of humor.Great job on the roof!
Lauren Surber
2023-06
We recently had a full roof replacement done by At Your Service. From start to finish they were a professional team who arrived on time and got the job finished quickly, but with a high quality result. We worked with John through most of the process and he made it easy to pair the project with our insurance company (we had storm damage). We are pleased with the result and would recommend them highly. Chuck came out the day after the project to double check the work, and make sure any debris was totally cleared. I appreciate their attention to detail, and that they communicated with us every step of the way.Services: Roof inspection, Roof damage repair
Deb Culberson
2023-07
The entire process of getting a new roof due to a tornado was made so easy due to John Hofman. He came in and took pictures of the roof and explained every detail of what needed to be done and worked with my insurance company. The team was here on time to put the new roof on. They were polite and completed the job in one day. John did a follow-up to make sure everything was done to my satisfaction. Overall, it was the least stressful repair I've ever had to deal with. Thank you John. I also have the thank the girls in the office as they were very kind and helpful.Thank you At Your Service Roofing!
David Perkins
2022-05
At Your Service has outstanding customer service and experience in roofing. From someone who has never filed a homeowner’s insurance claim, AYS eased all doubts and concerns. Chris Zimmerman has unparalleled knowledge from insurance to installation. Thank you to the entire AYS team!Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof installation
Colleen Richmond
2024-04
We had a great experience with At Your Service Roofing! They helped us work with our insurance company and were very efficient and professional!
Joe Ryan
2024-04
Great business! We actually named our first born child after the service we received from John Hofmann. He’s the best!!
Scott Wilkerson
2023-09
I couldn’t have been more impressed with our entire experience with At Your Service Roofing. My call was promptly returned. They offer the option of texting them and I recommend that. Once my call was returned, a schedule was set for a minor repair. I received a call letting me know Nathan would be at the address in 45 minutes. I received a call 45 minutes later from Nathan confirming the address. Nathan promptly got to work after sending me pictures and a short video of the problem to be solved and he took care of it right then and there and sent more pictures of the area after completing the repair. There was amazing communication and follow-up with both Chris and Nathan who completed the work. Based on my experience, I have zero hesitation recommending At Your Service Roofing to others. Thanks team.Scott
Monday | 9 AM-5 PM |
---|---|
Tuesday | 9 AM-5 PM |
Wednesday | 9 AM-5 PM |
Thursday | 9 AM-5 PM |
Friday | 9 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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