2.3 (16)
5352 Jackman Rd Unit D1, Toledo, OH 43613
(419) 471-1191
toledofandsremodeling.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dustin Lozinski
2022-05
Father and Son did a siding job on my home 2 years ago. I can't express how disappointed I am in their work. Siding fell off my home within 4 weeks of the project. They sent crews out to re-install it 4 different times. I eventually had to take legal action. They responded saying they are "starting to close their company, therefore not honoring any further lifetime warranties" I advise you to avoid this company. Roger Stuart has been proven a dishonest business professional.
Rachel Brunner
2021-05
Had Father & Son do a 1200 sq ft addition with new HVAC and plumbing. I have been calling for more than 3 years to have the finishing work done and they will just give a run around. I have not been able to close our master bedroom doors since the project was "completed", furnace went out, flooring has always been bowed, drywall and grout has cracked, siding has come loose and vent covers were never replaced. When I did get them to come out an look the response was..."we'll get back to you with a time" Roger is impossible to work with and their internal communication is horrible. No warranties honoredService: Remodeling
Mollie Snyder
2021-05
Had who I think was the father Roger come into our business to give us an estimate on replacing windows. He was very rude to me and treated me as if I had no business (as a women) handling this sort of thing. It has been 2 weeks and I still haven't heard back from them. they are now DENIED!!! perhaps "father" should retire and leave customer interaction to the son.
Randall LaDue
2019-05
Owner was a real jerk.. Just called politely to get a quote and said he was 8 weeks out on doing work. I said that would be fine. He said he's bowing out because he felt like I was wasting his time. Very rude and bizarre. Why even take the call if you aren't taking any new jobs? Or maybe he's just cherry picking jobs that he can go make a quick buck on without having to earn the bid.
Geekbangs
2019-05
Husband set up an appointment for a specific day/time. Called 2 hours later to revise the appointment time as something had come up and the man hadn’t even remembered that they’d spoken to begin with.....2 hours previously. Odd, but in the grand scheme of things, no biggie. Husband dealt with him when he came out to look at the job. Day came to pay for his services but I had a feeling that he wasn’t clear on exactly what we needed from him (construction wise); not his fault, my husband was not completely clear. Again, no big deal, but I’m glad I caught it. Called him to explain precisely what we needed from him and sure enough, a lot of things needed to be changed with the original quote including a substantial price hike/parts of the quote he could not give over the phone. Said we would essentially need an entirely new quote because the old one was nowhere near what we needed. Asked him when he could come out to reassess the parts of the job that he said he “needed to see in person” due to the new info, and he said he couldn’t come out again. Asked why. He said “no need, just tell us when we start to actually work on the house”. I explained to him that I wasn’t exactly comfortable with that and wanted everyone on the same page before I handed him thousands of dollars, not to mention the fact that we basically have no idea what we’re looking at now (price-wise). He got extremely upset with me and told me I was “treating him like a crook when it’s not him that’s the crook, it’s everyone else that is.” I was so shocked that the conversation had taken such a bizarre turn and asked him if I’d offended him because that wasn’t my intent, I was simply protecting myself and my investment. Plus, that’s how normal business works. You give a quote for a job, right? Again, we’re talking thousands of dollars here. He said I had offended him and that “I should just trust him since he has been in business since early 2000s and has a BBB rating of A+.” I again apologized that he was offended and explained to him that I still needed a brand new quote since so much had changed with the original one. He got frustrated, told me “no”, to have a good day, then hung up on me. I’m not sure if he has early Alzheimer’s or what, but that was the strangest conversation/experience I’ve ever had. I can’t rate his work because he didn’t do any for me, but buyer beware, this man is wonky, extremely impatient, quick-tempered, and aggressive when it comes to communication. It’s almost sad in a way. 😔
Craig
2020-05
Very rude when I called back about a quote after a month. Said they called, but I never got a call or a message. Unbelievably rude when I was questioning whether they had called. I certainly will not be recommending this company for any work. You would think when you are asking someone to do a job that will cost thousands of dollars they would find someway to contact you when they have your address, phone and email. Totally unacceptable that after over a month they can be rude to a customer that just wants to get a job done. Sad. Two thumbs down for this company. Not that they care apparently!
Kevin Hart
2022-05
Got an estimate from them. Called back to schedule the work, they said they couldn't schedule then but would call me back. Never did. I've been calling them every day for about two weeks. No answer. Left messages that don't get returned. Tried submitting a request for a new estimate, still nothing. Don't bother with them; they don't want your business.
Marilyn Smith
2018-05
Fox and Sons built a sunroom for us, in addition to repairing our roof (that was badly damaged by a tree falling on it). In terms of the sunroom, they did an awesome job. The attention to detail was excellent, from placing electrical outlets in convenient spots to installing beautiful and easy to clean windows. Everyone who comes to our house compliments us on the sunroom-it is the nicest room in the house.The roof was damaged by a tree that fell onto our roof. Fox and Sons came out immediately to assess the damage, and put extremely good covering on the roof to protect it when they came. The repair work was done as nicely as the sunroom was-very neat and nice workmanship.The crowning touch that proves what a great company Fox and Sons is was when I accidentally broke one of the windows in our sunroom several years after it was installed. I called and within 30 minutes, they sent two repairmen out to fix it. You just don't find remodeling companies like that anywhere these days. We can't say enough good about them.
Erin King
2022-05
I called them to set up an estimate for a kitchen remodel. We scheduled for a week out. I came to Toledo from columbus for the estimate . No one showed, no call, text, nothing. Clearly these people are unprofessional and poor at what they do. Don't waste your time even calling these people.
mike burda
2021-05
Called for a price on a small siding job. Person on phone told me the job was too small for them! Their ad says " no job too small" . I say B.S! I wouldn't recommend this company to my worst enemy! I am disabled and was looking for help.
Gary Eber
2009-05
Roger and his crew created a new living experience for my family. They completely up-graded my basement dead area to a spacious living area. The best thing is, it was affordable..
Dan Golas
2023-05
Please don't use them you will be sorryService: Exterior finishing
Monday | 8 AM-5 PM |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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