Triple Diamond Construction

Ronnie Roberts

2023-11

Matt Cobbs, the guy I first met was open, honest & always professional. I even recommended my next door neighbor & we’re both happy campers!! I would also like 2 add that after completion of the job, Corey came by & upon inspection found a screen that needed replacing & did so today as promised, that’s Grade A+ service!!!

ELee

2024-03

I am posting this review on behalf of my father Mr. Lamar his recent experience with this company. My dad is a tough one to please (retired military ) so when he gives five star ratings for service, that speaks volumes. This is what he said verbatim:I called Triple Diamond Construction when my house sustained hail damage caused by a recent storm. They sent Ms. Hunter to evaluate the damage. She arrived promptly and began her inspection, briefed me on the findings, and the steps needed to complete the repairs. She filed the initial claims on behalf of me with my insurance company and even filed additional paperwork for damage that wasn’t even noted by the insurance adjuster! I even added two additional projects and she completed right along with the main project. Ms. Hunter overall did an outstanding job on all of the projects. I therefore highly recommend Triple Diamond Construction to anyone that needs home repairs. You will not be disappointed!

Chamber Horrell

2024-02

Triple Diamond came to my home and wanted to give me a free roof inspection. They claimed that I had a large amount of roof damage and asked my insurance company. I told them my company and agent name only not my policy number, they asked me if I would like them to let my company know about the damage. I told them they could notify my insurance agency of the damage. At that point the two men went to sit in their truck and came back with a time and date for an adjuster to come look at my roof. When I questioned this they told me this was just for them to prove I had damage. They asked me to initial a form that stated I had no obligation underlined twice and explained that the form was just stating that I was under no obligation to do business with them. The next day I was notified by my insurance company that Triple Diamond opened a claim for my roof without my permission or knowledge. I had to cancel the claim, cancel the appointment with an adjuster and explain the situation to my insurance agency. The form also stated they could file a claim but he clearly directed my focus to the NO obligation part. A clear tactic to shift your focus, mind you he had me initial the form AFTER he had already filed a claim with my insurance company .Out of curiosity I had another roofing company come to look at my roof and they informed me I did not have the damage reported by triple diamond. That there was no way a claim would be covered and that Triple diamond had distorted parts of my roof with chalk to question the appearance of damage that just was not there. I feel like this company is dishonest and should not be trusted. Read other reviews, not the ones they have posted on their website. This is a common tactic they use and you should shut the door in their face!!!

Steve Melton

2024-01

Triple Diamond Construction and project manager, David worked with insurance claims from start to finish to ensure all damage from hailstorm was covered. The roof and other associated smaller projects in the scope of work were completed in an timely manner with quality workmanship. Would highly recommend, especially if there are issues with insurers and proper, complete coverage for a claim.

Theresa Kennedy

2024-01

Hunter with Triple Diamond was the absolute best! She was so helpful and knowledgeable about all the steps we needed to take. Having hail damage and needing a new roof is stressful, Hunter did a fantastic job leading us through the process of getting our roof redone after a hail storm. She was professional and honest and always on time. I highly recommend Triple Diamond Construction. Thank you for all your help! SueZann and Theresa

m bentley

2024-01

I chose Triple Diamond Construction as the company to complete all the repair work for my storm damage insurance claim and could not be happier!Tripe Diamond repaired the damage to the roof of my house roof and barn shed, along with gutters, porch, chimney, etc. It was a long list! From beginning to end, they were professional, efficient, and customer friendly. Repairs, paperwork, and coordination with the insurance company were completed to my satisfaction.While everyone I dealt with from Triple Diamond was great, I have to pass on my sincere thanks to Cody and Dominic. Throughout the entire process, they were extremely patient in answering my seemingly endless number of questions. They also continually kept me updated each step of the way. Thanks again!I give Triple Diamond Construction a double thumbs up!

Bill Balfour

2024-01

Triple Diamond is a very professional roofing company that made my replacement roof an easy process. They worked with my insurance company with all the details and then replaced my roof at just the insurance deductible cost. Sage was over the project each step of the way and was very professional and easy to work with. I am very pleased with the quality workmanship of my new roof!

Ronald Hammer

2024-01

Hunter Jones was awesome. She answered all our questions and texts quickly and professionally. She ensured all claims were filed and updated as needed. The contractors did a good job , courteous and efficient. Overall I will recommend her and Triple Diamond Construction to everyone I know.

Kelly Bernigaud

2024-02

Gage has been an absolute joy to work with. He is friendly and very comfortable to talk to he has walked us through all the stages of the entire process. He knows his stuff he’s very educated on what he’s looking at and what he’s talking about. He still continues to touch base even after the first initial day that we’ve met he’s making sure that all of our things are taken care of and that we’re happy with what is happening to our home. I’m a district manager of clothing stores in the Oklahoma City area and I would be lucky to have him on my team. Very proud to work with him. Thank you guys looking forward to all the new things that were going to get to explore.

A LHW

2024-01

We couldn’t have been happier with our experience with Matt and his Triple Diamond crew. After we were hit with a EF-4 tornado we were lost and overwhelmed, and were inundated with offers from shady construction companies. It was hard to know which company we could trust.What a blessing it was to find Matt and Triple Diamond! Matt walked us through the process of repairing our home, and his crew of workers were awesome, working literally from dawn till 9 pm every day until our home was new again.We couldn’t be more grateful to Matt and Triple Diamond, and we highly recommend trusting this company to take care of you when insurance companies fight your disaster claim. We felt heard and taken care of because of Matt and his crew during a really scary and uncertain time. Thank you, Matt, and thank you, Triple Diamond!!

gary Brown

2023-12

My roof was replaced and all the rain gutter. Outstanding work! The roof was replaced on my greenhouse also. Again outstanding work. All the work was inspected. Outstanding crews. Hunter Jones was the best you could ask for to work with. Can't say enough about the company, first class!

Roxana Hatfield

2024-01

TDC put on a new roof for us and we are very pleased. David Coury was a pleasure to work with and his crew were all respectful and hard workers. We also had some water damage inside and they were unbelievable how efficient and thorough. David dealt with the insurance and made it all look easy. Thank you, David and crew. Job well done!

Jeff Kuntz

2024-04

Adam came out to inspect what I thought was a leaking window or siding on my house above my garage. After talking to him and showing him the area where water was getting in, he diagnosed the problem wasn’t the window or the siding, but it was the roofing nails that had gotten loose and water was getting in through there (something no other company even thought of that came out to give me an estimate). Adam told me that for about $15 at the hardware store I could plug those holes myself. He didn’t try and sell me or quote me for work that didn’t need to be done. Adam is a straight up guy that won’t try and rip you off! Thank you Adam!!

J.W. Blankinship

2024-01

Excellent experience. Roof was put on extremely quick, and you couldn’t even tell they had been there except for the new roof. Hunter was very helpful through the entire process keeping me informed as what to expect and when to expect it. Would definitely use again!

Pat Hall

2024-01

Triple Diamond and especially Hunter Jones have been outstanding! Hunter is a true professional and she is extremely knowledgeable about all aspects of construction project. I would not hesitate to hire Triple Diamond again…but only if Hunter was assigned to manage the project. Pat Hall

Eric Sexton

2023-12

Hunter with Tripple diamond was an absolute pleasure to work with. She was with us from start to finish to make sure everything went smooth. Tripple diamond takes pride in their work and they try to make the process as smooth as possible with dealing with the insurance agency so you don’t have to deal with the headache. Was probably the best experience Iv had dealing with a contractor. Really dig the professionalism and the work ethics and will recommend them to anyone I come across needing repairs done!

Ashlee Fletcher

2023-10

After a hailstorm our home faced quite a bit of damage (roof, skylight, gutters, garage door, etc.) and we were recommended Triple Diamond to help with repairs. We are so glad we went with them! They were excellent at communicating updates in a timely manner and were so thorough throughout the entire process. They also worked with our insurance to make the process go smoothly. Situations like this can feel overwhelming and you want someone you can trust - Triple Diamond is that. We are so thankful for their team! Hunter was our main point of contact and we could not thank her or recommend her enough!!Services: Gutter repairs, Home repairs, Skylight repair, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof repair, Exterior painting, Skylight installation, Roof installation, Roof damage repair

T W

2024-01

While I had a decent experience with Triple Diamond at first, it drastically fell apart when I found out they installed the wrong class of shingle on my roof. I had informed at least 4 employees that I had a class 4 shingle. The employee that told me a class 4 shingle was not installed said insurance wouldn’t pay for it. He said he was sorry this happened and then asked for proof I previously had a class 4 shingle instead of saying let me check our records since we had the contractual obligation to determine the materials needed and the responsibility to communicate with the insurance company.I contacted Triple Diamond and my insurance company multiple times during the next 3 business days. During that time, the insurance company admitted partial fault for not initially including the class 4 shingle on the loss statement. Even though this happened, Triple Diamond had the obligation to make a determination of the materials needed. Triple Diamond did not do this.After I received notification and admission from the insurance company, a manager from Triple Diamond contacted me and still requested proof from me. I was able to tell this manager the insurance company admitted partial fault and Triple Diamond had responsibility as well. I received no contact from Triple Diamond from this point forward. I continued to work with my insurance company, and it took about a month to finalize the situation and get all of the paperwork. I decided to go with a different contractor due to the treatment of Triple Diamond. While working with the insurance company, I found out Triple Diamond had filed for additional payment. Whether they were entitled to that payment or not, it certainly solidified my decision to not do business with Triple Diamond again.Would the owner or any employee of Triple Diamond like to be treated the way I was? There is value in taking responsibility for and attempting to work together to resolve situations such as this one. Yet, Triple Diamond made the decision to put the burden on the customer rather than themselves. I hope Triple Diamond takes steps to ensure this doesn’t happen to anyone else.12/26/2023 Update: I'd like to provide information I learned after my experience with Triple Diamond to help others avoid a situation like mine. This was my first time getting a class 4 shingle roof replaced. I was under the impression the employees I had told that I had a class 4 shingle would know the insurance terminology used and would inform me if there was a difference. When I received the updated insurance loss statement that included the class 4 shingle, I didn't see the term 'class 4' used. The term used is high impact or impact resistant shingle.Also, if a customer signs a pre-construction materials list that doesn't include a class 4 shingle, I was informed modifying this list is possible. One way this list can be modified is when the contractor begins the tear off of the old roof. If the old roof has a class 4 shingle installed, the shingle will have the term class 4 stamped on the back. The contractor can then compare this to the new materials to ensure the proper class of shingle is being installed. I have been informed that getting to this point with the incorrect shingle happens enough that contractors need to have a process in place to ensure the proper shingle is installed.I hope this helps other people unfamiliar with the terminology and process of ensuring a class 4 shingle is installed.

Maldinarius 11

2024-01

Hunter is the most attentive, thorough company representative with which I have ever worked. She made the ghastly hail repair process bearable. Her patience is amazing. If you are lucky enough to get her on your project, you won’t regret it.

Richard Keefer

2023-11

I worked with Hunter who was outstanding in supporting our needs throughout the entire process to get our roof replaced. Very communicative and addressed all of our questions and needs. The workers completed our roof in a short amount of time and cleaned up superbly, did not even find a stray nail. I will do business with this company in the future!Services: Gutter installation, Roof inspection, Skylight installation, Roof installation, Attic venting installation

Anthony Clayton

2024-03

Gauge is professional, friendly, and extremely good at what he does. He managed the entire claim process with my insurance in a matter of minutes. Looking forward to working with this company in the future.

Patrick Landry

2024-01

Very great company to work with! Used them on my old house for hail damage and also on my current house for fire damage! David was always easy to get along with and was very helpful along the way! In the future I will only call them

mj penny

2024-01

Triple Diamond did a fantastic job!David and Dominic were great with communication and had everything finished in 2 days!!! You will not be disappointed :)

Darlene Walker

2024-03

Storm hit Idabel ok. Nov.4 2022 I hired Triple Diamond.it has been a long process but with Ralph LaBrecque as the main guy he came through with a great job I would recommend Ralph to represent Triple Diamond .

Michael Womack

2024-01

Hunter with Triple Diamond was terrific to work with while we were getting our home repaired from damage incurred from a tornado. I would definitely recommend Triple Diamond Construction for all your home repairs!

James Miller

2024-01

Had our roof replaced. David was always available for questions. Once insurance gave the okay it was quick and painless. Awesome job.

Chris Spencer

2023-09

I have over 35 years of experience in construction and contracting and I have my Project Manager Professional (PMP) certification. I can honestly say that Triple Diamond is the Best contractor that I have worked with in the residential sector.Our roof had hail damage and we had 2 other roofing companies inspect our roof and turn in claims that were denied. Both of the contractors stood on the ground when the adjusters inspected our roof and didn't engage with them.We were furious with our insurance company and started shopping for a new one. Then came Marcus with Triple Diamond. He was driving through the neighborhood and asked if he could inspect our roof. I told him about our experiences with the previous claims, but he confident that Triple Diamond could get us a new roof. He called our insurance company and together we filed another claim.Later that evening David with Triple Diamond called me and told us he was the account manager that would be handling our claim. I told him about my past experiences with the other claims and he wasn't concerned.When the adjuster called to schedule the inspection I told him I wanted David there and he replied "I don't need a contractor holding my hand during the inspection." He scheduled the the inspection for 3:00 pm., but showed up at 1:00 pm probably to avoid having to talk to David. I called David and he dropped everything he was doing and was here within 15 minutes of the adjuster's arrival.David got up on the roof and walked with him and by the time they got off the roof you would have thought they were best friends. David pointed out several items that were damaged other than just the roof. The claim was approved! I was focused on my roof, but the claim also covered replacing 3 exterior doors, repairing siding and painting and David gets the credit for that.Cory with Triple Diamond was the project manager assigned to the job. We had a hick-up with the "first" roofing crew, but within a couple of hours a new crew arrived. They were outstanding. They get paid by the square foot of roof they replace, but took the time to shim the new decking in low spots etc. and when they were done it looked like new construction. BTW they were the first crew that I ever tipped.Cory kept me informed about the schedule and made sure their subcontractors completed everything according to the specifications. He has excellent project management and customer service skills.We have another property that will be needing a new roof soon and Triple Diamond will be the contractor. True Professionals!Services: Home repairs, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Attic venting, Exterior painting, Roof installation

sue carter

2023-10

This is the 2nd time I have worked with Triple Diamond. Due to Oklahoma weather and storms, I had to have my roof replaced twice. They’re professional, courteous and have completed the job in timely fashion without compromising the work! I have faith in knowing Triple Diamond will always do a great job for me when needed!! Thank you! Sue

Steven Fowler

2023-11

As many other reviewers have experienced, this company knocked on my door today and offered a "free inspection." After my wife politely declined, the salesman became pushy. I intervened and pointed to the "NO SOLICITING" sign on my door. The salesman claimed he was not selling anything. I politely asked him to please leave FOUR TIMES before he started to leave. On his way, he said to me loudly, "I hope you have a bad day!"Other reviewers have had similar experiences and I see responses from Triple Diamond saying they would correct the situation, but it keeps happening. Completely unprofessional, pushy, and rude. I will NEVER do business with you.

Freda Schafer

2023-11

Great job! I have enjoyed Hunters help throughout this process and can’t thank her enough. Dom is a great project manager. I would recommend Triple Diamond to anyone.