4.5 (47)
2435 Claxter Rd NE, Salem, OR 97301
(503) 378-1107
moserroof.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mary Brace
2024-03
The receptionist, Susan, is amazing. She was very honest and went above and beyond expectations to cater to our home insurance company and help us save money even if it wasn’t with them. They let us tear off our old roof to save money and even allowed us to borrow their nail magnet to clean up our mess. I truly believe they had our best interest in mind. The crew cranked out the job pretty fast and worked very hard and professionally, communicating very clearly in the morning and asking questions when appropriate. The overall price was much cheaper than any of the other quotes we received. My only complaint is that they finished the roof Friday and didn’t say anything before they left, (they left extra materials and debris around our house until Monday) but didn’t say “we’re done for the day and we’ll pick this stuff up next business day” or anything. We ended up cleaning up the debris. The invoice was very fair and I would go with them again. They really care about their customer satisfaction with the job. I would highly recommend this company to family and friends.
Jodi Vanderwall
2023-04
Called them to look at a leak in our roof. They came and then called us with a quote a few days later. Easy scheduling, etc, with a pretty quick turn around from when they send you the quote. We were able to eSign for it, so that was easy.We didn't even need to be home for them to do the roof. They accessed the leak area from when they removed the old roof and fixed it all from there. Although it was 93 degrees they got our roof done in 2 days. Their average time is 1 day but they broke before it got too bad and finished up the next morning.They did a beautiful job and put new vents up. It was very affordable and they had a cancellation so we were able to do the whole process in less than 2 weeks. I don't have a before photo, but there's an after pic.
Evan Hallam
2023-04
We worked with the team at Moser to have our roof and gutters replaced. They were very knowledgeable, helpful, accommodating, and their communication was excellent!When the time came to replace the roof, the team worked their tails off in the sweltering heat, kept me updated on progress, and went above and beyond. I communicated primarily with Juan and he was extremely helpful.My roof and gutters look beautiful (the picture doesn't do it justice) and I couldn't be more pleased. Highly, highly recommend!Services: Gutter installation, Roof inspection, Roof installation, Attic venting installation
Laura Pemble
2022-04
When we needed a roofing company, I asked around and Moser Roofing was by far recommended more than anyone else. Since then, they replaced our roof, repaired a roof on a rental, installed a metal roof and added new skylights on another rental replaced a roof on a rental, and looked at 2 other rentals which I thought needed replacement roofs but they said I didn’t. I love their honesty, communication, professionalism, and flexibility. They did a great job, were friendly and cleaned up afterwards. Thank you Moser Roofing!Services: Skylight repair, Roof repair for storm & wind damage, Roof inspection, Roof repair, Skylight installation, Roof installation
Adam Miller
2023-04
Absolutely amazing company to work with. We have used dozens of contractors over the years and Moser Roofing is the best of all. Responsive, on time, on budget, and completed ahead of schedule. Thank you Jose and the crew that did an outstanding job from start to finishServices: Attic venting repairs, Roof installation, Attic venting installation
Richard Visser
2023-12
Excellent people and service. Recommend this roofing business to anyone who needs repairs or roof replacement.
Mike Aggas
2022-04
Excellent company!! We’ve done business with them for many years and they are very professional, on time, very good pricing, honest , and easy to work with!! We have and will continue to recommend them to everybody!!Service: Roof installation
Summer Warner
2021-04
Moser was able to get us on the schedule quickly (big bonus - as we were on a timeline to sell a house!) I SO APPRECIATED Susan in helping me with details...she super friendly and so helpful! The crew was professional, did a great job installing, and an even better job cleaning everything up after the job was done.Services: Skylight installation, Roof installation
Bonnie Beal
2020-04
I have had the pleasure of using Moser Roofing on two different homes in the last 10 years, and in both experiences they have proven professional, affordable, and go above and beyond what might be expected to back their work and make the homeowner happy. On the first home, while painting a side, I discovered some rot close to the roof, but unnoticed from above. Upon calling Moser to ask about it and how repairs would effect my two year old roof, they sent someone out to replace the rotted wood and thereby maintain my workmanship warranty, only charging me for the replacement materials; this saved me several hundred dollars (or possibly more) I would have paid a contractor! On my new home, I once again have a beautiful, high quality roof, and feel I can rest assured that I have a company known for professionalism and integrity backing it. Thank you, Moser Roofing! You've earned my respect and gratitude.
J B
2019-04
Moser Roofing came and completed our roof job in one day. They were professional, and hard-working! They took great care in cleaning up after themselves. Great company! We will recommend them to others and use them on our future home!
Tim Haskell
2019-04
Moser Roofing provided bids with multiple options for replacing a very complex roof. Once we accepted the bid, the crew was on time, completed the job quickly, cleaned up the site and everyone was professional and friendly. We were so satisfied that we hired them to replace a roof panel on our barn and they worked us into their schedule right away.
Jeff Van Laanen
2022-04
Moser saved the day! After the February ice storm I had multiple holes in my roof, huge tree limbs coming through the ceiling, and water everywhere. While I was able to remove some of the debris and get a makeshift tarp up, the damage was only going to get worse. Moser was the absolute best when I called, everyone was busy because of the storm, but they called me back right away, sent out a crew to properly tarp my holes, and scheduled me for repairs soon after. The repairs are perfect, can't even tell! Of all the contractors and services I needed in the months that followed, Moser was by far the best company I dealt with. Oh, and they did the job for less than they estimated too!Service: Roof repair for storm & wind damage
R Ham
2019-04
Moser Roofing has inspected and made minor repairs on my roof regularly over the past 17 years. They always fairly stated the life expectancy of the shingles without trying to get me to prematurely replace a roof that had more life in it. It's now 25 years old and soon time to re-roof, and you can bet your @$$ I know who I'm calling to perform the work.Fair price, quality work, great people and a Great company!Update December 2018:Got our new roof last week and we are DELIGHTED! The crew arrived as promised, they were thorough and professional, finished it timely, cleaned up spotlessly, and two different supervisors came by to double check the work and make sure we were satisfied. We most definitely are.As great as the work was, probably the most impressive thing to me was the attitude of the workers. To a man they were smiling, singing, and happy throughout the 1-1/2 days they were here. I seriously doubt you can have employees that happy if you run a bad company.
Cheryl & Kelly Patterson
2019-04
I have known Don and Sue Moser for almost 40 years and worked with Don in 1985, 1993 and on occasions since then. I found Don Moser and Moser Roofing to have highest integrity in servicing the community with their Roofing needs. They will perform the work in a professional manner and bring the customers attention any other problems under the existing roof to avoid any roof failure in the future. I highly recommend the Integrity of Don Moser.
J P
2019-04
Moser has installed many roofs for me. I am always happy with their work and trust that I am treated fairly every time. The owner really stands behind the work. I have and will continue to recommend Moser for new roof installations.
carla weinman
2018-04
Don at Moser roofing came out immediately accessed my damage and repaired my rental next day. My renters were in same week..saved me money and lost rental income..very happyAgain Don Moser came and met with in inspector on home I was saling. Repaired done same day and we sold the home for full priceI had Moser roofing put on a 40 year elk roof with skylights on a reproduction style shop.Increased value of my property.I use Moser roofing for all my realistate needs.Thank you Don Moser
Pam Prichard
2020-04
The people are great and workers skilled. Communication though doesn't always get through the different levels. For example, area of leak and associated problems with gutter not communicated by person doing initial bid to office; information given to receptionist re: caution about need to cover skylight with easily scratchable surface not given to crew. I believed I had requested cedar trim boards during walk through with crew supervisor did he not remember my telling him this. The crew members later told me the trim boards were cedar when they were not, though the supervisor clarified and corrected this. They did fix everything in the end and are exceptional about making sure you are satisfied with the job. I would recommend following up with all verbal communication by email or text and making sure you are at home during the job and able to ensure that anything you particularly wanted done is being done. Supervisor not generally on site so important to have his cell number. Supervisor was able to respond very quickly when contacted.
Joel McDermeit
2023-06
They did a phenomenal job on my house...and even though there were unforeseen challenges w/ my roof do to unseen extensive dry rot and my price jumped...They are very professional and very affordable.
Kathleen Morreira
2018-04
Last week Moser Roofing re-roofed my home. They did a great job! My new roof looks great, they were quick and efficient, and did a great job cleaning up after. Thank you Moser Roofing!
Kim Talbot
2018-04
We had our roof replaced and couldn't be happier. Very professional and kind workers, they did an outstanding job and were by far the most reasonable that we found. They were there early and finished in one day, excellent clean up.
michelle hendricks
2023-04
Moser Roofing answered there phone at first call. They made same day visit at request. Offered their professional advice and addressed it in a bid for service. Will always call them. Thank you.
Mark Dentel
2022-04
After a tree fell on our house I talked to several roofing contractors and the I met and talked to Gary Peoples. I felt he was not trying to sell me something and would help me. He did a great job! Fast, clean and affordable. Thanks Gary!Services: Roof repair, Roof installation
ted camper
2018-04
One of our neighbors had a new roof put on. The crew parked behind our car that was in our garage . It took them 2 day to reroof a small place. It was a one day job. I went out the next day to find nails on my driveway along with old roofing on the ground. The wife went to tell them about it. They did come over to clean up. The wife went back out only to find they did sweep but found another nail. The owner of the company should inspect his jobs every day. Not good business practice. I would avoid these guy at any cost.
glberto luna
2018-04
I highly recommend moser roofing, they put my roof on 25 yr ago I was so impress that I find the way to learn the trade and work for them a few years, I can say enough of good experiences it was a blessBut wat I really meen by recommended is the fact the the owner Don moser will do whatever it take to make it WrightI love his philosophy of make the phone call and do what is Wright.Hard to fine that integrity now dayI highly recommend give him a tryBut away my roof looks really good never leak been 25 yrs pabco pewter grey looks great
Kenneth Crick
2021-04
Friendly and competent staff. They started and completed our roof in one day!! Their pricing was outstanding! We are recommending Moser roofing to everyone.
Sonja P
2022-04
My experience with Moser Roofing was the best! They were timely, professional, and the quality of work was exceptional.Services: Roof inspection, Roof repair, Skylight installation
Mike Honan
2018-04
Moser Roofing replaced my roof this week and did a fantastic job. They were quick and professional and the roof looks fantastic. Thanks guys!
Matt B
2019-04
I saw a driver in a black Moser truck almost hit an old man, and when the old man told him to slow down, he got into a shouting match and was provking the old man into a fight. Thankfully everyone in the parking lot had the old mans back. Driver was a super rude man and I would never do business with him.
mike ayres
2022-04
I've had this company replace an old roof and then later replace some aging skylights. Nothing but good things to report - highly recommended!Services: Roof repair, Skylight installation
G Davis
2018-04
excellent business to work with honest they put a new roof on my Home cheaper than anyone else iin town and it turned out awesome very Happy with their work !
Monday | 7 AM-4 PM |
---|---|
Tuesday | 7 AM-4 PM |
Wednesday | 7 AM-4 PM |
Thursday | 7 AM-4 PM |
Friday | 7 AM-3 PM |
Saturday | Closed |
Sunday | Closed |
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