Roof Guard

Tricia Meehan-Metz

2023-05

7:154Roof GuardPostBack in July 2020 I had estimates done for a newroof. We ended up going with Roofguard (Glen)All seemed good at first. Guys came out did myroof. We have a pitched shingle roof and a flatroof that were both done. Paid a good amount ofmoney! Well on the day they finished I calledGlenn right away and told him that the front of thehouse on the new roof had a gap and the guysworking put a piece of wood there to cover thegap. It looks horrible. Within a couple days birdsstarted going under the shingles and we're makingnests in the roof and my gutters. I called. TextedEmailed Glenn for the past two years. In that timethere was a bad storm that left one of our shingleshanging loose so I called and emailed him aboutthat also. That being said. After countless texts,emails and phone calls, AND a text letting himknow I was going on social Media to give a badreview Glen finally came to my house 2 years later(May 17, 2022). He fixed the hanging shingle andthen he left to pick up some supplies for the gutterand the gap in front, he came back to my housewith the supplies dropped them in my driveway,told my husband he would be back the next dayand he never returned. I again started texting him.Calling him. Emailing him. I have included allkinds of pictures. Not only did he not fix the gaphe dented my existing gutter so now it really looksbad and i STILL Have birds building nests underthe shingles. I sent him a ton of pictures and stillNO RESPONSE. The only thing I can do is makethis complaint. Keep calling them and I'll be filing a report with BBBServices: Gutter installation, Roof installation

Marcella Hudson

2017-05

Talked to the owner, Glen, when my gutter unexpectedly fell off of the house on an extremely windy day. He came out as soon as possible to survey the damage and was able to make his recommendation over the phone while I was at the work. Fortunately, I was off of work the next day and setup the repair date accordingly. Glen put up my gutter and noticed some issues with our shingles, in which we asked him to proceed with those repairs. The work was finished in less than an hour. We are extremely pleased with his work and would recommend Roof Guard to everyone.

Dowmecia Edgerton

2017-05

Here's my short story...After the strong winds last week, a large portion of my gutter (second story) became unhinged. I have a tri-plex with several tenants and was very concerned that it will fall and hurt someone. Now, I didn't notice this until the weekend at which point I called around to gutter/roofing companies to see if someone would come out and have a look. Unfortunately, all I got was answering services which only took my information.On Monday, I was expecting several calls, but nada. So the search started again, and I found Roof Guard on Home Adviser. I was surprised to get a call back in less than an hour. Ok, I'll jump to the end because this is getting long....Glen and his team got my gutter back up and secured the same day! What a breath of fresh air to work with a company that does what they say.If you want to work with a reliable and professional company, call Roof Guard!!!! I know it was a small job to them, but Roof Guard gave me peace of mind. Thank you.

Faaizah Daughtry

2019-05

I have used this Company for two jobs and referred lots of family members. There is one rubber roof job that repeatedly gave me problems and the crew kept coming back to "fix it," but to no avail. I am still trying to contact the Owner of the Company to have the matter resolved so I feel forced to now write a review as the invoice was paid in the upwards of thousands of dollars and I received no returned phone calls. The business voice mail is full so I am calling everyday during business hours and send text messages and received no response. I would not recommend this Company now for this reason.

Bryan Robertson

2017-05

The guys at Roof Gaurd are phenomenal. After several quotes from local and national companies, Roof Guard was the only company that I felt comfortable doing business with. Not only were they the best price, but the guys that work for this company are truly professionals in their fields and hold your hand through the quoting to finish process. Highly recommend Roof Gaurd.

Eileen Miray

2020-05

Used this company 2yrs ago. But the problem resurfaced. I tried calling no answer, texting no answer. I went to the address above and they are not there anymore. So am waiting on an answer from them. This is so very sad. He seemed nice.

allison reeves

2020-05

Needs to respond to customers requests.