4.5 (72)
1230 E Venango St, Philadelphia, PA 19134
(215) 425-5737
bestphillyroofer.com
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
M. Garland
2024-04
I have been using Universal Roofing & Contracting for many years for my roofing needs on my row home in center city Philadelphia. They're always courteous, professional, and do a nice job. Just remember to follow the guidance for maintaining your roof under warranty to avoid unnecessary expense in the future. It would be great if they could reach out to let you know when maintenance is needed, but at least for now that is on the customer, so I'll set a calendar reminder for next time.
ryan hess
2024-04
Universal roofing did an amazing job from start to finish on my roof, professional, affordable and efficient !! Highly recommended
Gary Pisarek
2024-04
I’m the vice-president of a condo association in Wildwood Crest. Universal did the roof on our entire complex. Completely professional, excellent quality and the most reasonable of all the estimates we received. We are completely satisfied with our dealings with Universal and we would definitely use them again.
Dan Rutecki
2024-02
Joe came to my house and did a thorough inspection of my roof and took videos to show me exactly what my issues were. His team came out and did great work installing a new roof for me. They were quick and it was at a great price!
Regina Barthmaier
2024-03
I got several estimates for my roof and skylight replacement. Universal did not inflate the cost by charging for things that did not need to be replacedThey did a great job for a reasonable price. I would highly recommend them
Alisha Brown
2022-05
When I scheduled the estimate for breezeway roof and gutter service, the receptionist was courteous. The roof inspector, Joe Taylor was on time and empathic towards my roofing needs.The initial day the roof was to be serviced was delayed due to a snowstorm. Joe called and told me someone would call to reschedule. Well, unfortunately that did not happen. Several days after the service delay and right before an important work virtual meeting, I got a knock on the door. It was Universal Roofing. I was not notified of the rescheduled date.The roof was snow covered and frozen with ice. They shoveled the roof and used a torch to melt the ice... AND MY Internet wires! The roofer did not bother to move the wires that were loose with plenty of slack. Due to the damaged internet wires, I had no internet service and as a result no virtual work meeting.My boss informed me that since I could not work (I needed internet service to work), I had to use personal leave time. Thank God Verizon replaced the damaged wires the following day at no charge. But still, I had to use personal time and for a day had no internet service at my home.The elbow portion of the gutter was replaced and hopefully will not need follow up services to repair the chalk.However, there is now standing water on the roof near the slant and that bothers me. I did not have standing water on the roof prior to Universal services. I hope this does not create a ponding problem on the roof in the future. Some of the water does not slope down as if used to, and I must wait for that water to evaporate.Overall after several weeks that included heavy rain, the breezeway roof has no leaks and issues were resolved in a reasonable amount of time.Services: Gutter repairs, Roof installation
Michael O'Brien
2023-11
I recently used Jason and the guys from Universal Roofing on a difficult project. The roof was a complete demo from start to finish. The task at hand was extremely tuff and numerous roofing companies shut down the task. In my last attempt of almost giving up , I finally found Jason . I reached out to Universal Roofing and ( wow) I glad I did! They were extremely punctual, professional and knowledgeable on my roof. Having the guys at my property was like having family there. I will make sure I use them in my future projects and plans. They saved me a huge headache.
Darryl Jones
2023-10
Just had my roof done very professional group of guys kept the work site neat and clean, arrived on time. All of the staff provided to be very knowledgeable about their work. Highly recommend this company like my favorite tv show The Price is right!!!💯
Mike Jolles
2023-06
The workmanship, affordability, professionalism, and communication far exceeded my expectations. We had our main roof, our shed and dining room apron roofs, and our shed windows and siding replaced. Absolutely Beautiful work! Will recommend to everyone! Call them before you commit to another contractor!Services: Roof inspection, Roof repair, Roof installation
Yvonne Matthews
2023-05
I have used Universal Roofing twice for my home. One time to replace my roof on both my main roof and sunporch and to replace the siding on my house. The team show up on time and got the job done fast! They sent me the before and after pictures so that I could see what had been done. The prices are very reasonable and comes with a warranty. Joe was my guy and he has always been very professional and honest about what I need and if there could be any potential extra costs based on the extensive damage I had. There were not any extra costs and I appreciate the honesty.I will continue to use Universal Roofing and will recommend them to anyone who needs outstanding roofing or siding services.Services: Skylight repair, Roof repair, Roof installation
Robert Winterborne
2024-04
Did our roof in February. Came out amazing and so easy to work with Jason. 👍🏼👍🏼
Ryan S
2022-05
I had roof damage after a hurricane came through and needed a whole new roof because of the age of the old roof. Joe Taylor was extremely helpful and professional through the whole process - he gave me a fair quote and helped me deal with the insurance company once we signed the contract. He was always available to help with any questions I had.The team came out and totally replaced my roof in 2 days - this included removing 5 layers of old roof going back to cedar shingles. These guys are pros, I had a great experience with Universal and would definitely recommend them.Services: Gutter repairs, Roof repair
anthony schepperd
2023-08
Incredible work and great people!! Joe really came through and fixed up a nightmare roof section I had on my hands. Work was done quickly and at a great price. Crew was friendly and efficient. Absolutely recommend! Thanks guys!
Cole Howell
2023-07
Very professional staff that got back to us promptly with answers to questions and scheduling. Workers were courteous and did a great job on our roof. Definitely would recommend.
Dee D
2022-05
I had my siding and roof done June/July 2021 to address a leak in my indoor porch. I received quotes from several different companies and decided to go with Universal. They weren’t the cheapest or the most expensive, nice price for the scope of work. It took about two to three weeks to get started, and about a month to complete. I wasn’t upset about the start time, seeing as there is a labor shortage and all. I was upset about how long it took to complete the job. I spoke with the owner directly throughout the process. The quality of work was an issue initially. However, the owner was very responsive, took responsibility, addressed all of my concerns, and in the end, I was very satisfied. It’s now November and my place hasn’t leaked since.Thank you for providing great customer service and solid work!Service: Roof repair
Krissy W.
2022-05
They were very affordable and did a great job! My roof leak is fixed perfectly and the silver coating is helping with the summer heat. Fairly communicative, although I did not get a call when the job was completed. Would definitely use them again though should the need ever arise!Service: Roof repair
R Gibbs
2021-05
Contacted Universal roofing for estimate. Joe Taylor came to my house and took photos of what needed to be done. A very fair price was given and a date was set up to start my roofing project. Repair men arrived on the date that was promised and were very professional and courteous. After working very hard they finished the roofing and cleaned up and removed all materials that were left over. In addition, they took photos of the completed work which showed what was done as the contract explained. Very happy with this experience. Highly recommended!Services: Gutter repairs, Gutter installation, Roof inspection, Roof repair, Roof installation
Lorraine Nesmith
2023-05
They called you right back and the call back was quick and they kept in touch with you, customer service is excellent. Joe came out twice, love his communication skills. Everything. Was great the only thing I didn’t like was the quote for my front header. But the price for my porch was excellent
Johanna Alicea
2022-05
I am very pleased to say that I gave my down payment today to begin the stages of my new roof, not only do they have a great rating on Google but the gentleman that came out to give me a free estimate was polite and kind and just overall a great person,, thanks Joe you're amazing..Not to mention my neighbor had her new roof by this company as well, I would 100% recommend this roofing company.God bless you all at universal roofing 👍👍
Macy W
2020-05
We used universal to do a flat roof and wall last year. Good price and they were very efficient. This year we needed some roof work done on a shingle roof as well as putting up new siding. Price was right and they did everything in one day. Joe is great to work with on estimates! Several neighbors have used them after we referred them and all were happy as well. We're in the Mt airy neighborhood. It's nice to have a go to company that I trust.
Ernie Tedesco
2022-05
This is the 2nd home we had Universal Roofing & Contracting, Inc. install and I cannot be more happy. 4 months later and the roof is without issues. My neighbor went with another company and it took them 8 days and they fired them. Universal was here at 7 am and were finished by 3 pm. Same size roof. I cannot tell you how happy my wife and I are with their work. We are moving again and hopefully we do not need a new roof right away, but if we do we will be using Universal Roofing.Services: Roof repair for storm & wind damage, Roof inspection, Attic venting, Roof installation
Kristin M.
2019-05
My husband and I had a great experience with Universal Roofing. Joe was very professional and answered all of our questions. The on-site team was very prompt and friendly. Overall, we were very happy with the work that was completed as well as the clean up. We would highly recommend them as a company!
Cindy Kasprzak
2017-05
We called Universal Roofing and received a speedy response. They came out, looked at the roof, gave a reasonable estimate and completed the work in timely manner. and at a good price. We were very pleased with the results of our new roof. The owner is a reputable guy who always stands by his word. I highly recommend them and have referred friends of mine to them also.
RJ Miller
2018-05
I researched Universal Roofing after discovering my prior roofer had installed an improper roof and tried to pass it off as work that was acceptable. Universal assessed my needs, and were very professional throughout the entire process. They quoted me a fair price, that included a custom ordered skylight replacement. The work was done on time and I now have a functioning and proper roof. I would highly recommend Universal Roofing, it's clear that they take pride in their work, and unfortunately professionals like Universal are hard to come by.
Althea Sullivan
2022-05
I couldn't ask for a better experience. From the initial visit and estimate by Joe until the final cleanup by Jason and payment, everything was done professionally with courtesy and on time. It's good to know there are still companies around that do a first-rate job and know how to treat their customers.Service: Roof installation
Hansel Akers
2021-05
Worked closely with the Universal Roofing and Contracting Team after we moved into a house that needed a complete roof replacement. The experience was nothing but amazing. I worked closely with Jim to schedule and the team that came out was prompt, thorough, informative and precise.The team replaced the entire roof in half a day and the the work was pristine.Too boot, It rained shortly after the replacement and there was some standing water / puddling on the roof. I sent a picture to Jim, the team came back out and made some custom / ad hoc changes to the roof to make sure it slopped a bit more and ran directly into the gutter. Again great additional work to make sure everything was up to their standard.The team's work the first time around was great, the roof has a minimal slope which made for a tough install but even more importantly they didn't stop until the work was done to both their and my satisfaction.Even their patch work, i.e. wrapping pipes and covering corners on the roof was very impressive.I would highly recommend. Their prices, attention, work was all better than everyone else I have talked to.Services: Roof repair, Roof installation
Lauren O'Brien
2017-05
Had a very good experience with this Company. Price was a little higher than some estimates I received. I went with them because of their warranty and Angie's list rating. It was clear I made the right choice. They were professional, worked in a timely manner, cleaned up, and answer any questions I had. Would work with them again!
Alama John
2023-05
Hello,I'm the owner of the premium Domain "Phillyroofrepair. com"I've listed this Phillyroofrepair(.com domain name) for sale .Therefore, I'm reaching out to you to see if you would like to get it!Please let me know if you have any offer ($) or have any questions?Warm Regards,Service: Roof repair
Marilena Martins
2020-05
I had several estimates and I did not necessarily go with the lowest price, I picked a roofer that had good reviews and if they were knowledgeable. I did not want someone to just sell me a bill of goods. I would use Universal again in a heartbeat . In addition, I had a minor issue, but it was resolved in a timely manner.
Michelle Stewart
2017-05
Great experience with this company!!! Very professional and on time. Called the office for an estimate they had someone out there the same day. Our new roof was installed within a few days. Girls in the office kept me in the loop with plans for what was going on. Great comminucation!!!! I will highly recommend them to my friends and neighbors. Thanks Again!!!!
Monday | 8 AM-6 PM |
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Tuesday | 8 AM-6 PM |
Wednesday | 8 AM-6 PM |
Thursday | 8 AM-6 PM |
Friday | 8 AM-6 PM |
Saturday | 8 AM-6 PM |
Sunday | 8 AM-6 PM |
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