River City Roofing

Debra Adams

2024-04

This was my first experience having a home roof reshingled, so i had concerns regarding cost and quality. I had numerous estimate quotes, but found River City Roofers to be exceptionally professional, thorough and accommodating. When I had questions for Elizabeth, she patiently took the time to explain the process and steps involved. She and her team worked like a well oiled machine to get the job done. I am very pleased with the price, quality and service provided by River City Roofers and have no hesitation recommending them to anyone needing their services!

Andria Bender

2024-05

Elizabeth and the team at River City Roofing have gone above and beyond for us with our roof claim. Their craftsmanship, attention to detail, and professionalism is unmatched. They provided constant communication before, during, and after our project. We 100% recommend them and will call River City Roofing for any future projects.

Manda Kokales

2024-05

Collaborating with River City Roofing has truly been delightful. Their level of professionalism and integrity has left me thoroughly impressed. Unlike experiences where you might feel rushed to kick off a project, RCR consistently earns five stars by never making you feel that way. Elizabeth Imholt always allocates ample time, ensuring a seamless experience. I wholeheartedly endorse River City Roofing for your upcoming project!

John Davis

2024-04

Our roof was damaged in 2022 in the hailstorms and my wife was working with the insurance and River City Roofing to get it repaired because I was gone with the military. The insurance adjuster said half our roof needed to be done, the person from River City said the whole roof needed to be done. I can't speak to the quality of their work because, long story short, the person from River City (don't know their name) stopped responding and never talked to our insurance. Now I'm back and it's been a couple years and I still have to get it done!

Maddie Todd

2023-05

Nice people. Fast service. Maybe a little too fast? Ultimately we just have a bad taste in our mouths. Feels like after we signed the dotted line, we got pushed through the conveyer belt with everyone else.Replaced our roof and gutters. Broke our outdoor bench that we bought last year. Their guys are fast but they’re bulls in a china shop. Left tar on our siding and a few shingles were sticking up and weren’t glued down all the way (pictured). We asked and were told that the roof was just “settling and they will go down in a few days.” It’s been a month and I still get mad when I look at the roof.They replaced our gutters but they threw away our gutter guards. They made a comment that they might be able to getget replaced early in the sales process but seems like they forgot. I’m just going to buy new ones myself and install them. We’ll be out $200-$300.Communication is a big deal for most people. Maybe developing a handout that answers frequently asked questions would help? We felt like we were having to pull teeth to get answers and now that the roof is mostly done, we just gave up on the idea of getting in touch with someone to help us.

Lola Downs

2024-04

Ryan Wiese is jus totally amazing!! From start to finish, everything was quality and professional! I would happily recommend both Ryan and the company. Honest, dependable!!!

Lisa Severson

2023-05

Michael from River City Roofing is great to work with. I honestly was not concerned about my roof after that terrible storm at the end of April but he stopped by asked to look at it with no obligation and there was no pressure to go with him or notHe is honest and straightforward. He looked at everything and made suggestions. His Roofing crew did a fantastic job. They did a great job making sure there's no garbage or nails or debris from their work and asked us to walk through it to make sure we were happy. It was also fair priced when insurance companies makes things so complicated. Would definitely recommend using them again and in a few weeks they will be replacing my gutters. RCR should have more people like Michael.Service: Roof installation

Mitchel Thompson

2023-05

Top tier service from these guys from start to finish. Ran into issues on the first go around on my end due to insurance issues and they understood completely and treated me with the same amount of respect when I contacted them the 2nd time to finally get it done. Mike was able to inform my insurance that the roof was far too damaged to just be repaired and negotiated with them to replace the entire roof. He responded almost immediately to any question I had and dealt with quite possibly the worst insurance adjuster I’ve ever seen in my entire life. If you need a roofer, look no further than these guys. Their service is elite and you won’t find anyone better.Services: Roof inspection, Roof installation

Darrin Skyberg

2023-05

We hired River City Roofing to replace our hail damaged roof. The gutters were to remain. While they were tearing off the old roof, I checked my cameras at home and saw our gutters mangled up and laying on the ground. I was very concerned as they were not cover by the insurance and we had just spent a lot of money on our gutters a few years ago. The roof was done but we had no gutters which is bad at our home because without them we get some water in one corner of the basement when it rains. River City was able to get a gutter installer there within about 3 weeks which is good considering how busy everyone is this year with all the storm damage. In the end, River City worked with our insurance and explained how they had to remove the gutters to install the new drip edge for the roof. So we ended up with all new gutters that River City Roofing and our insurance company worked out the cost of. The two negatives of this experience are the anxiety over the gutters and the fact that the new gutters aren’t as deep as the old ones which would still overflow in torrential rains, but that’s rare so I don’t think it will be a problem. On the positive side, we have a new roof and gutters that look very nice and so far have functioned perfectly. That, and the fact that River City Roofing took care of us and made things right in the end. Usually when I hire a contractor there is stress, anxiety and issues involved. The difference between a good one and a bad one is the good ones work with you and take care to give you to provide a quality product in the end and reduce the anxiety. That is what River City did and I appreciate it. Thank you. On a side note, I see they did many roofs in our neighborhood and they all look nice.Services: Gutter installation, Roof inspection, Roof installation

Chuck Pagliuca

2023-05

David was great from start to finish. Once the insurance company approved the work, his team was on site and completed the job in a day. They were polite, professional and very neat. The clean up after the job was great. It was like they were never there. David is very helpful and responsive. He genuinely cares about his customers. I highly recommend River City Roofing.Services: Roof inspection, Roof installation

Brian Clark

2023-05

I felt respected by River City as opposed to other companies I contacted. David returned calls and showed up on time, and he worked well with my insurance company to get the estimate done.The crew did a fabulous job, straight lines, no exposed nails, and a through cleanup. There was a minor issue with a piece of missing ridge cap, but that was handled promptly.No headaches as is often the case with roofing.Thank you David and River City!Service: Roof installation

Carla Downs

2023-08

Nice workmanship and done in a timely manner. Was informed of everything that was going on and was also sent pictures. If you need a new roof contact Ryan Wiese, he was great to work with.Service: Roof repair for storm & wind damage

Andy Kannenberg

2023-05

I was disappointed with my experience. I feel like the salesman just told me what I wanted to hear to make the sale but didn't worry about following through on his promises. One example was he told me they would paint my chimney chase cover to match since it was rusted, but they didn't even after I followed up with him after the job and he said they would come back to paint it. Communication was poor - they didn't let me know ahead of time when materials were going to be delivered so the materials ended up blocking my car in garage since they were left on my driveway. They didn't clean up very well after the job was completed - we found a dozen nails on our driveway and another dozen on our deck and many more scattered around the property. I have had two other roofing jobs by different companies in the past and had a better experience with the other companies overall. They did get the job done quickly, however.Edited to note: River City followed up with me shortly after this review was posted, and they came back and painted the chimney chase cover like had originally been promised.Services: Gutter installation, Roof installation

Hannah Lee

2023-05

We had a great experience. Aarta was awesome to work with and took the time to talk us through each step of the process. Communication was open and quick responses. Roof was installed in one day and looks great! Gutters and downspouts replaced as well and very happy with those.Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof installation

Sarah Clark

2023-05

I was referred to this company to help me with my wind and hail damage. Ben came out and made this experience so much easier. He was professional, he did the initial evaluation and even came back the second time and waited extended amount of time to meet with my claims adjuster. Just a great guy and a great company. I am using this company to install new roof and gutters. This company made a bad situation so much easier to deal with. Thank you Ben and Rivercity Roofers!Service: Roof inspection

Perry Langston

2022-05

I highly recommend. Here at 715am gone by 430pm. The only sign that they were here was a new roof and two blvd signs in the yard. I've never had any type of construction done where I didn't have to clean up after they were done. Brandon was great to work with, great communication and his guys delivered. Just plan excellent.Service: Roof installation

Katie Pekny

2023-05

I used River City Roofing when our roof needed replacing after a large storm. They were easy to work with and responsive to messages and emails. The new roof was put on in no time.Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection

Nathen Erickson

2023-05

Awesome response time and Daniel was able to answer my initial call and have guys repair my roof in a matter of two days. Absolutely incredible customer service! Choose this place if you need your roof repaired or replaced! You will not be disappointed!!Services: Roof repair for storm & wind damage, Roof repair, Roof installation

Jim Wilson

2023-05

Overall, Jay and his team did a good job. Took less than 5 hours to re-roof my house. Very responsive except for getting the final bill which took about a month and a half.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation, Gutter cleaning, Roof damage repair

Steven Woldt

2023-05

very professional from start. I was walked through the process and kept informed. work was done quickly and cleaned up beyond my expectations, I have recommend River City Roofing to anyone that I needs work done. A very good and respectful group of people.Services: Roof repair for storm & wind damage, Roof inspection, Roof installation

Isaac Iverson

2023-05

They subcontracted the job out to a crew out of state. They did terrible damage to the siding of my parent's house. My parent's house is now open to further damage from storms due to the open siding. They promised to do right and fix the damage but they keep dancing around the issue. It has been two months now that damage has been exposed to the weather. I am angry about the mental toll this experience has taken on my parents. This company is all about the dollar and does not care about the outcome or you as a person at all. Please take my warning and stay far far away from this company.Service: Roof installation

Ryan Miller

2023-05

We had Mike come out to inspect our roof. The process was very easy. Mike was responsive and professional in his communication. We will definitely use River City Roofing in the future.Service: Roof inspection

Travis Luczyk

2023-07

I loved the work that they did when they replaced my roof. The crew cleaned my gutters and I was very happy with the finished product.Services: Gutter repairs, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof repair, Skylight installation, Roof installation, Roof damage repair

Steve Kuck

2023-05

Aarta made the insurance process very easy. He answered our questions and explained everything in detail. The crew was efficient and did quality work. Great communication throughout.Services: Gutter installation, Roof inspection, Roof installation

Kyle Webber

2023-07

My home was damaged by the hail storm, had a great experience with River City; they walked me through the insurance process. Would highly recommend 👍Services: Gutter repairs, Roof repair for storm & wind damage, Roof inspection, Attic venting, Roof repair, Skylight installation, Roof installation, Attic venting installation, Roof damage repair

Dan Jones

2023-05

Great responsiveness and communication. Got my roof replaced promptly - when they said they would - and did a very good job. Roof looks great.Services: Roof installation, Roof damage repair

Robert Hoiten

2023-05

They got the work done on time and fast! Answered any questions I had and completed the job professionally. I used Duot for a contractor and he did a great job!Services: Gutter installation, Roof inspection, Roof installation

victorsfsd

2023-05

Jay Lovell was very professional showed up exactly when he said he would was truthfull. I will recommend Rivercity to anyone needing a new roof or siding.

Jared Sherman

2023-05

Great experience! Project manager Mike Ortiz answered all of our questions and worked hard to do what was best for our home and family. Roof looks awesome! Thanks guys!Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof repair, Roof installation

Linda Jacobson

2023-05

Jay Lovell was extremely Professional courteous and super patient. Explained everything about what we are doing. Top notch deserves raise.Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof repair, Roof installation