Augerpros Plumbing and Drain

John Duncan

2024-04

We always go to Augerpros. Consistent top-level service. Brian did a great job today. He patiently listened to my story. He got right to work analyzing & fixing problems right away. Some extended work will be needed, but quick and reasonable estimate available. You can trust these professionals to be honest and do 5 star work.

Trinity Manor ICF-IDD

2024-04

Had a visit from the Auger Pros today. First: This company is "OUTSTANDING"! Kory S. came out to diagnose and locate a slab-leak. The guys were great! They found the issue, did a quick repair, and openly discussed all of the options & up-front pricing for a complete & permanent repair. Kory was extremely knowledgeable, professional, and above all honest! I will continue to recommend (and refer) Auger Pros for all residential and commercial plumbing needs!

Jenny Y

2024-05

I have used Auger Pros on several occasions and Kevin is the absolute best. He is courteous, professional, and incredibly knowledgeable. I have been recommended other plumbing companies to try, however, I will only continue to use Auger because their service is unparalleled.

John Rodriguez

2024-02

We acted proactively in replacing our existing water heater. It was 14 years old and very energy and cost inefficient. We requested a few quotes, and Augerpros was our choice! Brendan came out one afternoon and assessed the existing situation. He was very open and transparent with his findings. He presented things in an organized fashion and answered confidently in all questions we threw out. He then gave us options available for replacements and some add ons we were curious about. After little deliberation, we called back later with some quick follow up questions and asked to schedule the job. By Noon the next day, the job was completed and delivered as promised. We are now more energy efficient, up to code, and happier with our water heater situation! The entire process (started via Yelp) was seamless and honestly flawless. We are very satisfied with the Augerpros friendly personnel all around, outstanding service overall by Brendan and team, and thoroughly happy with the end solution. We will be repeat customers for future needs.

Kevin Saye

2023-10

After researching reputable plumbers online, I landed on Auger Pros. Calling in, they were so nice and after I explained I had a leak in/under the foundation, they sent their 'foundation' guy, Kory.Kory showed up and after just a few minutes with his special listening device, was in agreement with the leak and located it within 2 - 3 possible places. After offering a few options, I asked "what would you do?" and he gave a direct answer.After we agreed on the price range from x to y, they started the next day digging and actually repaired it a day earlier than promised.The price was the lowest in the range discussed and they communicated well and provided pictures of the leak.While house repairs are not fun, it was a seamless experience and worth the money. I would use them again and recommend them to anyone asking.Services: Plumbing leak detection, Plumbing leak repair

Mel Gonzalez

2024-04

Our water heater went out, they wasted no time and were able to come to the house same day, order a specific water heater , and install it in less than 24 hours. We had some questions after the initial visit and everyone at the office was excellent and supportive. The pricing was honest, fair and was explained throughout the entire process. Thank you for the personalized experience and time that was taken.

Leslie A Harden

2024-04

I cannot say enough to express my appreciation for Kevin Houser's excellent work. He was very kind, professional, efficient, and provided explanations for the work that needed to be done. He didn't mind explaining information, the extent of damage, and he provided honest, trustworthy expertise. Today was the first step of the repair... and Kevin's plumbing was expected to take about an hour, and it did. He cut out the freeze damaged valves and pipes and replaced with flexible tubing, PVC pipe, and a new washer box. Ryan, the assistant was helpful, efficient, knowledgeable, and kind. This job was accomplished quickly and wonderfully. I am grateful in all ways. I've received respect and excellent communications from Jerry about all of my plumbing requirements. Kevin Houser made the preliminary inspection about a month ago, and today I was finally able to have the plumbing accomplished. The freeze in January damaged pipes, leaked into the wall, and flooded the garage. I want to thank Jerry, Michelle, Lois, Ryan, and especially Kevin Houser whose gentleman nature and uplifting words went above and beyond his excellent, professional construction-plumbing expertise. Thank you to all. (The photos show existing problem with the replaced washer box at the end.)Services: Plumbing leak detection, Plumbing pipe repair

Joey Gutierrez

2024-04

Exceptional Service: AugerPros Plumbing Goes Above and Beyond!I recently had the pleasure of experiencing top-notch service from AugerPros Plumbing, and I must say, I'm thoroughly impressed. My outside hose spigot, nestled amidst a delicate brick structure, was in dire need of repair. Enter Kevin from AugerPros, who not only fixed the issue with finesse but also left me thoroughly impressed with his professionalism and expertise.From the moment Kevin arrived, it was evident that he was not just a plumber but a true craftsman. His courteous demeanor and friendly approach immediately put me at ease, as he took the time to explain the repair process in detail. What truly stood out was his commitment to minimizing the impact on the surrounding brickwork.Kevin's attention to detail was remarkable. He meticulously assessed the situation, ensuring that the repair was conducted with the utmost care and precision. Rather than resorting to quick fixes that could potentially damage the brick structure, Kevin took the time to devise a solution that was both effective and minimally invasive.Throughout the repair process, Kevin remained informative, keeping me in the loop every step of the way. His dedication to transparency and communication is truly commendable, as it instilled a sense of trust and confidence in his workmanship.Not only did Kevin fix the issue promptly, but he also went above and beyond to ensure that everything was in perfect working order before he left. His attention to detail and commitment to customer satisfaction are a testament to AugerPros Plumbing's dedication to excellence.In conclusion, I cannot recommend AugerPros Plumbing and Kevin highly enough. If you're in need of plumbing services, look no further. With their professionalism, expertise, and commitment to quality, AugerPros Plumbing is the epitome of excellence in the industry. Thank you, Kevin, and AugerPros Plumbing, for a job exceptionally well done!

Rebecca Rice

2024-04

Augerpros Plumbing was great. I called for a slow drain and they were out the next day (would have come the same day if I had wanted). They cleared the slow drains and install a hot water recirculation pump. They were on time, professional - everything was great. A big thanks to the company and Kevin - the master plumber they sent.

Genny Holmes

2024-04

Been looking for a reliable and reasonable plumber for a whileand happy to have found Augerpros Plumbing and Drain. Brian was on time, courteous and thorough in explaining what the issues were, shared pictures of the pipe leak and was able to quote and fix the problems quickly and efficiently. Will definitely be my new go to for both Residential and commercial needs.

Beverly Vance

2024-03

Highly recommend Auger Pros Plumbing! Brendon took care of my busted outdoor faucet quickly, but his expertise and knowledge of how best to address the damage to the interior was invaluable. He is so thoroughly professional but most of all, he’s considerate and mindful of providing customers with exceptional service at a reasonable cost. I will continue to call on him for any plumbing needs.

Rick and Beverly Morgan

2024-04

Our kitchen drain had been draining slowly for many months, and when the first run on our new washer caused the drain to overflow, we called Auger Plumbing. Brendon came quickly and had the unpleasant job of informing us that our 50 year-old iron pipes had deteriorated beyond repair and were broken in several places. He and his crew worked long hours over several days. Brendon kept us informed about the progress of the job. They did a great job of putting the yard back together. Brendon is a hard worker and the ultimate professional. I want to emphasize how patient and kind he was with me. This was a major job that cost thousands of dollars, and there was no choice but to do it.

Eric Mccullar

2024-01

Augerpros Plumbing, and specifically Kevin and Ryan, did an awesome job on my water heater replacement. Since I’ve only been in this house two years, they helped to identify some existing code violations with the exhaust pipe and thoroughly explained the updates that were needed to make everything right. They did a fantastic job on the install and the overall final result with the code updates is a work of art. I am very pleased with the result and could not have asked for two better people to work with and to work on my home. Kevin and Ryan were both very professional, timely, personable and their work was top notch. Would highly recommend them to friends and family.

Pitr De Vries

2024-04

Kory from Augerpros came out and did an excellent job helping to locate a troublesome leak. Will be calling them in the future for all our plumbing needs. Kory was fantastic and the work done exceeded expectations.

David Smolik

2024-03

Excellent, responsive service and most of all job well done. Very professional and patient, explained what he needed to do, what was involved and finished up nicely. Very pleased I contacted Augerpros and kudos for their great team especially Keith and his helper.

Marc Bean

2024-04

Kevin from Augerpros Plumbing, showed up on time, quickly assessed the issue I was having. He made the necessary repairs, tested it a few times just to make sure everything was working correctly. I highly recommend Augerpros Plumbing, there’s a reason I’m a repeat customer.

Susan Buchheit

2024-03

Kevin came to give us our first of two estimates for an aging hot water heater in the attic. Kevin was prompt, extremely knowledgeable and honest in helping us understand our best options. He answered all our questions very clearly.and we feel confident in the quality and integrity of his recommendations. More to come when we decide which company!We are very pleased with our hot water heater and called again with a couple of leak issues in our master toilet and slow running sink in guest room bath. Kevin diagnosed both issues and repaired them at a fair price and with excellent work. We have been very pleased with Kevin and Augerpros. They are now our go-to plumbers. Thank you!

Hitomi Ohira

2024-04

I had a great experience with their service! Their work was super quick as well as Kevin, the crew, was very knowledgeable. Five stars all the way!

Elizabeth Bingman

2024-02

I am so thankful for finding your company online. Brian and his assistant were very prompt and got my plumbing issue resolved much quicker than I expected. I could not be happier with the service I received from Brian. He was very thorough in explaining the repair process and reassured me that everything could be fixed. He provided me with the name of a company to work with on the next phase of my repairs and that was so helpful. He also answered some general questions I had in regards to winterization of my home and so thankful that he would take the time to do that during this extremely busy time for plumbing companies. So grateful for the excellent service I received and will use them for my future plumbing needs. I highly recommend AugerPros Plumbing and Drain.

Kirk Nativi

2024-04

Really geeat quality of workmanship. Very courteous and friendly professionals who explained everything and provided options and valuable information. The company also is using latest technologies for service appointments and billing.

calvin arnold

2024-02

The technician Kory with Augerpros plumbing and drain was very professional, he communicated with me very well. He was very informative and detailed about the gas leak. I feel very confident using this company. Kory went above and beyond customer service.

Angel Morales

2024-02

I have used Augerpros Plumbing a few times now and I am really happy with the job they have done. Brian has been the one coming to do the job and he is excellent at what he does and really personable person. He is really polite and always helpful to answer any questions and explain any work he may/will do upfront. I have used other plumbing services, but none like Augerpros. I am extremely happy with their service.

Mar Honey

2024-02

Kory was knowledgeable, responsive and helpful. This is my second time using his service and he is reliable and trustworthy. He was fast and gave me the best advice on how to proceed. Highly recommend Kory for any plumbing needs. Kory, my sincerest THANK YOU. You are the BEST!

DANIEL VALENTINE

2024-04

Brian was very professional, knowledgeable and proficient in all aspects of the plumbing trade. He explained himself very well, was very customer-focused and competitively priced!

Mojgan Mahadi

2024-02

Keith stopped on his way to another job to let me know of a massive leak he noticed which incidentally was the cause of no running water. We hadn’t noticed since because of subzero temps we had been mostly homebound and use the garage when we do leave. We figured no water was due to the freeze like everyone else.He came back within a couple of hours after finishing his jobs already in progress and took care of the issue. Reasonable pricing and honesty goes a long way. Customer service was also great!They may just be the ones to change my mind about the industry’s terrible reputation:)We’ll be using this company and Keith’s services again. Thank you!

Paul L.

2024-02

I had a very, very good experience with Master Plumber Chance Robertson about 6 months ago, and recently, after my 2nd experience with them, I had the pleasure of meeting the owner, Jerry. Now I understand where all the 5 star reviews come from. Jerry is clearly more interested in his customers than his bottom line, which is a very rare thing today. He trains his people in this way, too, and lives to do good on earth, to please others and works to serve God, not man. He exudes integrity as a good Christian who walks the walk, and not just talks the talk. He shows this integrity in his actions to put customers first and bends over backwards to please a customer's needs or concerns. My first job was for my 96 year old mother, and Chance Robertson couldn't have done any better, been more friendly, thorough, respectful, professional or reasonable. I was floored that such people still existed in the industry. Then, in dire straits with a blocked shower that kept 2 toilets from draining in my own home, and during one of his busiest days in a week of record freezing temps again, Jerry flipped his schedules around to accommodate my needs by having Master Plumber (18 years) Brian and his helper Blake come to my rescue the same day to get my toilets and shower working again. Brian and Blake are both exceptional people and are like a dog with a bone when working a problem. I'm also disabled and under monthly Anesthesiologist care for the past 21 years on the highest pain medication allowed daily after being run over by a drunk driver, and he doesn't fully know the difficulty that this problem causes me. But, he does this for all his customers. I would highly recommend these people for any of your plumbing needs as you will not go wrong or be disappointed. Jerry will always make it right. He has some of the best plumbers I've ever met, and all their work has been top notch. You can see this in review after review wherever you go to read reviews on them. What I especially like is that all of them appear to operate under good Christian principles, with high integrity for doing the job right and leaving the customer happy. They cleaned up well after themselves and wore protective gear on their feet while in my home. For this reason, I highly recommend AugerPros for any needs. You will get the best possible service for a price that is likely lower than any others you might call. Many thanks to my new friend, Jerry, and his many skilled people! You made my Christmas list!

Raj Rajendran

2024-04

Brian is an expert plumber. He did a fantastic job of my new shower installation

Diep Truong

2024-03

From day 1 Aaron has always been so patient with answering all of my questions. I have trust issues having been burned by numerous contractors, but Aaron at Augerpro has become someone I can finally trust with all our plumbing needs going forward. I loved that they seemlessly worked with the city of Richardson and were able to take care of the concrete/asphault work as well. Thank you Aaron and Augerpros!

Melissa Ann

2024-03

I lost a diamond stud earring down the bathtub drain and the search was on for someone who might be able to find and retrieve it. Y’all, Augerpros are my new heroes! Jerry sent Brian and Blake out and they were amazing! Jerry even stopped by too! It was a very tedious and time consuming job but in the end we were all thrilled that “Operation Diamond Search and Rescue” was a SUCCESS! 🙌🏼🙏🏼💙 I highly recommend Augerpros for all of your plumbing needs! ⭐️⭐️⭐️⭐️⭐️

Julianna Hudson

2024-04

Kevin and the team did a fantastic job! Very honest, reasonable pricing and very polite!! I will be using Augerpros for all plumbing needs going forward.