Pro-Service Plumbing

Yael Robertson

2024-03

I had a busted water pipe in my exterior brick wall. Tom and Darrin did an excellent job finding the leak and repairing. They also replaced my water heater and fixed a leaky toilet. I can not recommend them enough. Tom answered all of my questions and came with amazing knowledge and experience.

Cara T

2021-05

Tom and his team were great! We had a leak just before we closed on our house and just before a holiday weekend. He responded to us quickly and they worked hard to help us with our deadline! It was easy to get in touch with Tom and we will definitely be using them for any future plumbing needs! Definitely an honest and reliable choice.

Cande Jauregui

2021-05

Tom was very professional and honest and he and his associate Pasquale did a great job replacing one of our old tank water heaters with a very nice tankless unit I’ve been wanting for a while. It’s working great! They also replaced a second, old tank heater with a new one. I really liked Tom’s communication by keeping me updated of when he was arriving and how the process was going and walking me through what he had done. We are happy repeat customers and I definitely recommend this company and their services. Thank you!Service: Water heater installation

Jeffrey Alexopulos

2023-11

Have used them several time. Recently responded to an emergency very quickly, diagnosed the issue and corrected the issue. Would highly recomment Pro-Service Plumbing.Services: Plumbing leak detection, Plumbing pipe repair, Sewer cleaning, Outdoor plumbing system repair

John Cunningham

2021-05

Fantastic experience. Cannot say enough Good things about this company. Called when I couldn’t turn my shower off and Tom came out on a holiday to fix a broken shower valve. Thoughtful, courteous, and more than willing to go the extra mile. Tom fixed some of the pressure concerns after replacing the shower and left everything in better condition than it was when I bought the house. I mentioned a problem I had been having with another bathroom and Tom fixed that while he was here, too.Every person I encountered—from the receptionist who answered to phone to Tom himself—was thoroughly professional and a pleasure to do business with. Highly recommended.Services: Toilet repair, Plumbing leak detection, Shower repair

Randy M

2021-05

Tom (the owner, we prefer small local businesses) came out to look at our water hammer issue. He arrived during the specified window and took the time to explain what was going on. After diagnosing the problem and deciding on the next step, Tom made the repair in the same trip. When I initially called I was able to easily schedule it out two days, so I could work around my schedule. Tom was really great at explaining what was going on and answered a few other minor plumbing questions, too. As somewhat recent home owners, this added a huge amount of value to the service as well. Highly recommend!!!

Victor Ly

2021-05

We used Pro-Service twice already. First time, Tom, the owner came out to help us locate a leak in our slab. He spent a good amount of time, to make sure he was able to re-route the leaky pipe, so that we didn't have to cut into the slab. He stood by his quoted price even though it took him nearly two days to do the work.2nd time we called them out to help with a water pressure issue. We called Tom out because he did such a great job on our leak. We actually had two other plumbers out before Tom, regarding the pressure issue and they told us crazy outrageously expensive solutions.Tom took a look and easily resolved the issue. There was a blockage in the exterior fixture due to a broken faucet that the first plumber installed!Needless to say, we will be only using Pro-Service from now on.Services: Plumbing leak detection, Plumbing pipe repair

David Humphries

2022-05

So happy with the quick response from Tom! Called today and he was here this afternoon right on time. Assessed quickly and efficiently repaired our leaking faucet. Excellent experience and reasonably priced. We are big fans of Pro-Service Plumbing!Service: Faucet repair

Natalie Carr

2020-05

We couldn't be happier with the services received, and Tommy is a really nice guy to boot. He was a subcontractor for some recent plumbing work we had done, but moving forward, we will just contact him/Pro-Service Plumbing directly. Fair prices. Reliable work. Dependable.

Alistair Harper

2021-05

I called Pro-Service to ask them to diagnose and check my water heaters that stopped working during the giant storm. They are obviously incredibly busy and booked for weeks repairing pipes. However, the owner called me personally using Facetime, waited while I climbed up into my roof space and then walked me through some diagnostics to check my water heaters and make sure they were up and functioning correctly and with the correct settings. What amazing service. I highly recommend Pro-Service Plumbing and will definitely be using them for every plumbing need going forward. Professional, friendly, courteous and patient.

Robert Palmer

2022-05

We called Pro Service Plumbing to install two new toilets in our home. They showed up on time, were clean, professional and thorough. As a small business owner, I know what customer service should look like. The folks at Pro Service are an example and do amazing job. I highly recommend them.

Gisselle H

2020-05

Tom was fantastic. He was on time, quick, got the job done the right way, and was very immediate when it came to letting me know what was going on. My resident was very happy with him and I will be using him in the future for any plumbing needs. Thank you Tom for all your hard work! And I also want to give a shout out to Kelly who helps him. Every time we spoke, she was super sweet and they are both just very genuine people.

Jim King

2020-05

We found a hot spot on our kitchen floor and figured it was a hot water leak under the slab. We called two plumbing companies that we have used in the past. Tom from Pro-Service gave me a price range over the phone. I had to pay the other company to come give me an estimate.Both of the companies had a similar price range. I choose Pro-Service because we had good success with Tom on some other large projects. They replaced our 75 gallon water heater and ran a gas line for our new cook top when we converted from electric to gas.The work is done and this repair was not cheap but the price I paid was in the middle of the range Tom told me and less than what the other company would have charged.I don't wish this on any one. Having a leaking pipe under you slab in your kitchen is not fun. Yes the jack hammer is loud and even though they try to keep the dust down we have lots of concrete dust everywhere. We still have to get our tile guy to replace some kitchen tiles. I am sure that Tom could have gotten a tile guy for us but we already have a tile guy.I hope this never happens to you but if it does I highly recommend you give Tom at Pro-Service Plumbing a call.

CB Wat

2021-05

We've used Pro-Service for well over 10 years now (maybe more). Always reliable, professional, and Tom knows what he's doing. Latest issue was a gas leak - found it immediately, figured out what needed to be done, and was taken care of. Pricing is always fair and quality of work is exceptional.Service: Plumbing pipe repair

Charlie Harres

2021-05

Tom did a great job replacing my tub shower valve which required cutting and soldering pipes. He then inspected my water heaters per my request and advised their condition. Definitely will use him again. good price and timely response.

Venkatesh Kasthurirangan

2020-05

I really appreciate Tom and his team for their professional and exceptional service. We had a main line water leak and his team attended to the repair in quick fashion and with great quality. I would definitely recommend his service for my friends and would consider his team for all my future needs. Thanks Again to Tom and his Team!

Katherine Ponder

2023-05

We had a leak somewhere inside or under the wall. Real flooding, middle of the night, every towel in the house used to try to stop the flow. They helped us be sure the water was shut off, arranged for leak detection, and worked diligently to minimize disruption to our lives. Where other companies would have jackhammered the slab, they worked so it was managed through the wall plumbing. Drywall repair is better than slab repair! Not to mention the team is so nice, we’d hang out with them as buddies — off the clock. 😉 They also cleaned up the area before they left. These are the plumbers to call!!!Services: Plumbing leak detection, Plumbing pipe repair, Plumbing leak repair

Jeffery Kelley

2022-05

This is a great company. They are responsive when scheduling and on time for the service call. Quality work by excellent plumbers. No upsell on the repair of our slow filling toilet. Just needed a small replacement part and not a complete fill kit. Highly recommend.Services: Toilet repair, Drain cleaning

Hector Mendez

2019-05

I called Pro-Service plumbing after having another plumbing company replace my water heater and not get it working after 2 days. Tom came out and was able to get it up and running in about an hour or so. He stayed around until we were sure that we had hot water unlike the previous plumbing company who left and demanded payment. I highly recommend Tom and Pro-Service Plumbing to anyone!

Lyn Asbury

2022-05

Pro-Service has always been there for us when we have had an issue. We have been customers for over 25 years. Tom and Johnny make sure the problem is fixed and the job done right. We trust them; their work ethic is to do the absolute very best. We wouldn’t call anyone else. It really is like working with family.Services: Toilet repair, Garbage disposal installation, Drain cleaning, Faucet installation, Shower repair

Grace Tchen

2018-05

We noticed a water leak in our front yard on Monday afternoon. I wasn't sure where it was coming from. After I was done panicking, I decided to try to shut off my lawn sprinkler valve. It seemed like a logical place to start. No matter how I tried, I couldn't turn it....it was then that I looked up and noticed a work truck stopped in front of my house. The truck was marked Pro-Service Plumbing!! I thought to myself... it was a gift from above!!! Tom, the owner had stopped to check his phone. I got his attention and explained my dilemma. He offered to look at it and proceeded to help me shut off the valve. Well it turns out that it wasn't the sprinkler system but the main water service line!!! Since Tom was so nice to help me, I decided to go with his company for the repair.Next morning first thing, he had his crew out to fix the line, we decided to replace the existing line with a new line. We have large mature trees in our front yard which probably caused the problem. By noon we had our water back on and all was good! We did have a problem with the crew accidentally cutting a sprinkler system electrical line and not realizing it. They sent out Daniel to troubleshoot and he took care of the problem. Thank you Tom and Pro-Service Plumbing. Everyone was super professional and attentive. I would highly recommend anyone needing a good reliable plumber to call them!

Michael Bahash

2020-05

We have used Pro-Service Plumbing for years. Recently, they replaced a water heater in our pull-down attic, which was not an easy job since the water heater is tucked far back in the attic. While they were installing the water heater they alerted me to some electrical issues in the attic that were fire hazards as well as an air-conditioner that was leaking. Very professional service. I would highly recommend them!

Darren White

2020-05

Tom was quick to arrive today and even quicker to replace a shower valve that wouldn't turn off. We've used Pro-Service a number of times in the past to replace a hot water heater, connect the gas line to a new fire place, fix a toilet flange, etc and they've always taken great care of us!

Laura Williams

2022-05

A referral from my girlfriend, the Pro Service experience from beginning to end was nothing but professional. Great communication, customer service and friendly attitude. They bring solutions to your problems and address in a timely manner. Thrilled to have them in my contact list for future homeowner needs.LauraPlanoService: Toilet repair

Sarah Watkins

2022-05

Of course, emergencies happen on weekends — and holiday weekends at that! However, owner Tom came to the rescue, kept us informed throughout, actually SHOWED us what was wrong and what he would do to fix it! Pro-Service has taken care of all of our water issues over the years, and we continue to appreciate and respect this business. It’s the kind of locally owned company you want to do business with! Thank you, Tom!Service: Toilet repair

Mousumi Johnson

2022-05

Tom and his team have been repairing, installing, unclogging...fixing pretty much everything at my home for 15 years. They are very responsive and they get the job done right. You can always count on Tom and Pro-Service Plumbing.Services: Toilet repair, Water heater installation, Drain cleaning, Plumbing leak detection, Water heater repair, Shower repair

Kip Asbury

2021-05

My family has used Pro-Service Plumbing for years. Tom always takes care of his customers and goes out of his way to assist in emergencies. He stands by his work and delivers as promised. Highly recommended!

Siem Hernandez

2020-05

Tom from Pro-Service Plumbing met with me this morning. He was very knowledgeable and professional. He gave me some good honest suggestions that I find very helpful and gives me a piece of mind that I am dealing with someone who is not out to inflate the cost of my plumbing project.

Adam Saxon

2021-05

Pro-Service was very responsive when we called to schedule (2 day interval for appt I think) and Johnny was on time and very professional in completing the replacement of my outside faucet (caused by the Feb '21 TX feeze).I was especially pleased that even though Johnny had to get into the brick facade to make the faucet replacement, his work was nice and clean and does not have a "been repaired" look to it. Nice job!Service: Faucet repair

Nellie White

2021-05

I have been calling (Tom) from Pro-Service Plumbing for years now. He is a professional that get the job done properly. He has replaced toilets, water heaters, and provided other plumbing needs. He is the best, and I highly recommend him and his business.