4.5 (96)
7302 Elm Forest Rd, Austin, TX 78745
(512) 479-0510
j-connroofing.com
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
R. B.
2024-02
I’ve tried to do business with J-Conn twice. The first time I called and set up an appointment which was confirmed and they were a no-show. That was for a roof replacement quote. When I called them they said they just got too busy and had other jobs come in and wouldn’t be able to help me. What?? The second time I called I just wanted to take advantage of the roof inspection they promise on KLBJ I was told it would be a long wait as they were again busy. I told them no hurry just when they can make it. Never heard back. I am sure if you can get them to work for you they probably do a good job. Good luck getting them respond. I will never try them again.
mes bob
2024-04
JConn did two roofs in the last three years due to hail damage. Both times their response was friendly and professional. Both times, the roofs were completed in one day including clean up.
Carol Reed
2019-05
J-Conn has roofed our home twice over the time we have owned it and did an excellent job both times. They were always courteous, friendly, efficient, and very honest. We have never felt pressured. Their crew appeared to have been with them for many years which is comforting from a safety standpoint.They have responded quickly any time we had a problem . We recommended them to our church which has used J-Conn for several roofing jobs over the years.I highly recommend them. They are so easy to work with and such nice people.
Shawn Adamson
2024-02
I have known the family for years. These are honest, hard-working people. Keep up the great work, guys.
Anthony Delmonico
2023-05
They came out and did an assessment for repairs related to tree damage during the ice storm we had earlier this year. Itemized a repair, came out a week later and performed the repair. The price was exactly what the estimate was quoted. A good reputable company.
Joyce Matthews
2020-05
J-Conn Roofing just completed a new roof on one of my rental properties. Pricing was very reasonable. Although they were delayed in getting started due to the rain, they kept me advised as to status. The work was done very professionally and a really good clean-up afterwards. Great people to work with. Will absolutely call upon them again.
Julie Kleinhans
2020-05
I am extremely satisfied with J-Conn Roofing and the new roof that was installed on my house! They are honest from the beginning, and tell you up front how much everything is going to cost. Their prices are extremely reasonable, and the quality of the work is amazing! The workers are respectful and truly take care of your property. This company is the best! I HIGHLY recommend them to anyone looking to install a new roof!
Terry Smith
2018-05
J-Conn replaced my roof yesterday from removing and replacing all in the same day. WOW they were great! They came on time and very conscious of the quality and workmanship. Jason stopped by at the end of the day to see if everything was to my approval. If they had more stars I would definitely give them to this company. I had three estimates and John was the only one to take time to explain types of product and the different warranties. Thumbs up to J-Conn and all the crew you have made it to my Christmas card list!
Mike Hendrix
2022-05
J-Conn Roofing & Repair recently worked to repair our roof after hail damage. They gave a us a great quote and completed our repairs right on time. Their team was professional and competent. The also did a great job picking up after they're selves. Our family highly recommends J-Conn Roofing & Repair!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair
carolyn threadgill
2019-05
I have used J-Conn Roofing for years and every time they have done great work with accommodating personnel. I had a patio added to my home and patio roof kept leaking. Called J-Conn and they fixed roof and never had another leak. This time they removed old roof on my house and put on new one and roofers did a great job. They are nice people to work with. Thank you J-Conn. Carolyn T.
Jim Kirschner
2020-05
Have used J-Conn several times for minor repairs. They have been very courteous and professional at all times. As a native Austinite, I am very aware of the longevity of this company. The customer service was outstanding--calling several times to keep me updated on the status of my job. When I need any other repairs or a new roof, J-Conn is the company I will be contacting.
Jonathon Meiners
2012-05
I just wanted to take this opportunity to thank you and the J-Conn team for a job well done. The roof looks great and with all the recent rain, it's been more than adequately tested, so far, no leaks! I greatly appreciate your help in working with our insurance company and adjuster regarding the claim as well. Please pass on my thanks to the crew, they were very professional and took the time to ensure the job was well done. I will definitely recommend J-Conn to anyone I know that is looking for a roofing contractor!
Stephen Ellis
2019-05
J-Conn has my roofing company for 12 years for both repairs and recently a re-roof. They're prompt professional and the work was excellent. Fair price good work and courteous service. Talk to Erin she'll take of all your roofing needs.
Debbie Wehner
2019-05
Have been using J-Conn for over 15 years for my personal residence as well as my rental property. I was first introduced to this company while working as a property manager responsible for over 400 homes. Through two hail events and almost 75 roof replacements, I never once had any problems with any of their work. Small repairs to complex roof replacements--J-Conn got the job done right the first time.
Vancie Floyd
2019-05
Great company to work with!! I have used J-Conn Roofing for many years at our residence. They are quick to respond to address a problem. And, their prices are very reasonable. The quality of their work is excellent. I will continue to use J-Conn Roofing when needed. And, would highly recommend them to my friends.
David Thompson
2019-05
J-Conn's great! They've done roofing work for me on 3 homes over 20 years. They just completed a full roof replacement including a flat roof over a new patio cover. Always professional. Helped me square away the insurance claim for hail damage. Highly recommended!
Debi Drosche
2020-05
J-Conn Roofing & Repair Service is one of the best companies I have ever dealt with for any home repair service. They installed a new roof for us in 2015 and did an excellent job. Gave us an up-front estimate on their services and finished the job according to their promise. Very professional and friendly staff. I called on Saturday because of some loose shingles after storms, over 4 years after the installation. Kristina, in the office, called me back right away and set up an inspector to come out on Monday to check out the problem. I believe the inspector's name was Pat Davis. He came out on Monday as promised and repaired all the loose shingles, at no cost!!! I am so impressed with the workmanship and service provided by this company. Recommend them highly for anyone needing a roofing company for new construction or replacement roof. They are a shining star in my new year!!
Cindy Warner
2019-05
We used J-Conn roofing a few years ago when we needed a new roof. The staff were extremely friendly and helpful in our decisions. We were able to go into the office and make a decision on our shingles with no pressure to go one way or another. They made the installation process very easy. I would use them again for roofing needs.
B Parks III
2020-05
I am satisfied with the high quality work and materials; no shortcuts taken. The ladies were a pleasure to work with, the estimator responded promptly, and once the contract was signed, the material was lined up, and the crew was out within a week and a half and my yard was left clean.The financing was very easy, and will recommend J-Conn for roofing work
Patrick McCord
2022-05
Prompt, professional, and pleasant to work with. Well-established business that treats its customers more than a revenue stream. They repaired the roof on our prior house back in the early 90s and the experience was so pleasant we thought of no other roofer when a hail storm came through in April. We were the 2nd house on our street to get the roof replaced and there are still houses being worked on now, some 3 months later. The work is quality work and they were willing to work with us on paying our relatively substantial deductible. They will be our roofers for as long as we live in this area. We recommend their business to anyone who needs roof work done.Service: Roof repair for storm & wind damage
Trudy Henke
2019-05
I have used J-Conn before and been very pleased. We were recently considering a new home purchase and wanted the roof checked out before we made a final decision. They squeezed us into their schedule so that we could get through our option period with knowledge that our roof had been checked out by professionals. Thank you, J-Conn!
Melissa Rojo
2020-05
Always remember hearing the radio ads by Cactus Prior (now his son Don) for J-Conn, so they were the first & last roofing company I called for an inspection for possible storm damage. I hired them for a total roof replacement. The entire process from start to finish was seamless. Superior workmanship & quality customer service. I love my new roof!
Sarah Hambrick
2020-05
I LOVE J-Conn! Super-nice, fast (they were out just a few days after the big windstorm), and easy to work with. This is the second time I've had them out to look at some damage; neither time they tried to sell me something I don't need. I will definitely call them the next time!
Rona Ebert
2019-05
Highly recommended! I loved my experience with JConn roofing, I found them professional, very informed, friendly, detailed and not pushy. Plus, they are LOCAL AND FAMILY OWNED, something rare in Austin these days. I had heard their radio spots about complimentary roof inspections, and that they would give a detailed report with no obligation! I needed an inspection on my 10 year old roof as I suspected small damages and worn out bits had occurred over the years, and this offer was something I could not pass up.JConn inspected my roof and and found minor issues like a number of missing shingles, damaged vent pipes and and flashing, and damage from a tree limb too close to the roof, and wrote up a very detailed report and estimate for repairs should I move forward. I thought the estimate was very reasonable and I did enlist JConn to do all the repairs. Fixing these small things gave me great peace of mind that my roof would be good to go for a while!I will have them out to inspect again likely at the end of this year to assess for any more damage, and at the point when I DO need a new roof, JConn will be my go to company! In Addition, I love that they have 3 PAYMENT PLANS to choose from to fit any budget. I paid my bill in 3 months with no interest, it was so very easy.Go JConn Roofing!
Bob Futrell
2020-05
2nd Roof on the Same House with J-Conn. Used J-Conn twice re-roofing the same Austin house (and separate shed) over 20 years, plus interim repair from tree damage over this span. Reliable estimates, quality workmanship, and job site cleanliness. And, they coordinated their work with a skylight repair company also. I'm a satisfied customer!
Peyton
2020-05
J-Conn provided exceptional customer service and top quality workmanship. No need to look any further than J-Conn for all roofing needs.Hands down, they are the best and the fairest.Highly recommended!!
Jim Davis
2017-05
When I first engaged with J-Conn I had some reservations about their contract. However, once I talked to the owner my concerns were addressed. This company cares about customers. They went to great lengths to squeeze in my work so I could close on the sale of my house on time. I highly recommend J-Conn.
James Borgstrom
2020-05
I am posting this follow up to my earlier review below. This company deserves the Malcomb Baldridge award for excellence. I had them come out to check my roof after some serious tree trimming. They found some minor damage done by the crew that worked on my trees. What did J Conn do? They fixed the problem at no cost to me because they were in the area and it was such a small job. As long as I have a roof over my head, J Conn will be my roofer.Brian was on time, polite , professional and informative. The work was performed in accordance with the original estimate. Your office personnel executed the paper work in an efficient, accurate and responsive manner. I have heard Pryor family members advertise for you over many years on KLBJ. I am happy to say that all the accolades they have given you are exactly what I have now experienced for myself. Well done.
steve schottman
2020-05
J-Conn has helped us for years with our business and personal properties. Always easy to coordinate repair estimates and their work is timely, and of first rate quality. Highly recommend.
Fred Waters
2021-05
They fixed my roof about as fast as it took the storm to knock the shingles off. They made the job happen sooner than originally thought, they showed up on time, they got the job done quick and left my yard clean. They did all this while my house was on the market. It looks good, and i appreciate them all. I will call them when i have any issue with my roof from here on out.
Monday | 7:30 AM-5 PM |
---|---|
Tuesday | 7:30 AM-5 PM |
Wednesday | 7:30 AM-5 PM |
Thursday | 7:30 AM-5 PM |
Friday | 7:30 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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