Big Lake Ace Hardware

Joey Lozoya

2022-05

Went in looking for handheld pump sprayer which they were out of stock, the associate was helpful in suggesting a handheld spray bottle. I was able to get my job done, thanks to that associate.

Audrey Hance

2023-05

They have friendly super helpful staff that are always happy to help and they have a good attitude every day! It's enjoyable to have to run to Ace for needed hardware these days 🙂

Howell Family

2019-05

Fast, friendly service as usual. Kinda disappointed they stopped carrying the gloves I like but turns out the manufacturer discontinued the product. That's fine. They still have just about everything else I need and the prices aren't bad at all, especially for a small town hardware store in the middle of nowhere.

Thoth Leviticus

2018-05

The guy in this store is very helpful, and knowledgable. There is one lady she is pretty helpful, but the girls are not. Heaven forbid someone asks for a bag. The store does seem to have most items needed though. It just isn't one of the friendly stores. I think all of the employees should visit a Chick-fil-A and observe real customer service skills.

Mercedes Hobday

2022-05

Never had a problem and there are 2 employees not sure of there names but 1 is a lady who is always helpful and friendly and so sweet and the other is a older guy who is helpful and all around just a cool friendly guy.if y'all see this I hope you know who you are and keep up the great work!and please try get some bicycle lights in stock😁👌

Sean Callender

2023-05

Great staff. When they ran out of something i needed they were willing to order more for me and call me when it arrived.

Ronnie Rey

2021-05

Better know what you want before you walk in! The staff is so pushy and you can’t browse in peace! Felt like they though I was ready to steal something 😡Will NEVER go back in there.

Meta7Music

2023-05

Always has what I need unless it's a very uncommon item like a certain splitter iv only managed to find online. Chill atmosphere.

Karl Ruegg

2018-05

Very nice, friendly and helpful staff. Even the owner Oliver Gonzales introduced himself during my first visit here. Definitely coming back.

rodrigo deleon

2018-05

All the employees are real nice and help with everything. I'd suggest giving Jasmin a raise though.

Julie Torres

2021-05

Staff was overwhelmingly annoying. I was asked if I needed help at every aisle I visited. So uncomfortable. Very unpleasant visit.

Frank Osborn

2020-05

Fast friendly reliable service you don't find at big stores

Channing Hayes

2020-05

The owner has a problem with me for some reason and had the manager run me out the store befor I could buy anything

Rich Go

2023-05

Nice people they help you fast

Scott Davis

2019-05

Local owners who care about there customers. Big Lake is thankful they are there and so am I

Katherine Valadez-Smith

2022-05

Okay. I little overpriced and not many lower priced options.

LaDonna “Kay” Walker

2020-05

Great small town hardware's freindly service

Nancy Aguirre

2022-05

was able to find the things we needed most.

juan zavala

2019-05

Good customer service and they speak spanish

Jonathan

2020-05

Okay. Don't always open when their sign says they will.

Paul Fontana

2019-05

Excellent, helpful and friendly sales folks

Stephanie Slatoff

2020-05

Not Walmart, don't plan on returning anything.

j griggs21

2023-05

Great fast service.

David Roach

2020-05

Very pleased with their service

Albert Dobson

2021-05

Great crew

Guilda Hernandez

2020-05

Everything to build

Yordanis Peña

2021-05

Varieties of materials and tools

Ramiro Fuentes

2020-05

YOU FIND EVERYTHING