4.9 (68)
203 Cordell St, Brownwood, TX 76801
(325) 646-1655
hotmechanical.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jessica Gurley
2024-03
Landon was a phenomenal plumber!! He was very knowledgeable and was able to fix our issue quickly! He did not leave until he made sure everything was fixed and working correctly, he even followed up with us the following day to make sure everything was going smoothly! Totally recommend this company!
James Arnold
2024-01
We had our bathroom remodeled a couple of months ago and tonight at 8 pm a faulty connection came apart under the house where the contractor had worked. we called the contractor who said no one could look at it until the next morning. We called HoT and Landon came right out and fixed our problem promptly so we could have running water in our house again and at a pretty reasonable price for after hours. He did us a great job and if we run in to anymore problems we know who to call now.
Amanda Edwards
2023-05
Hearing you have a water leak in your slab foundation, under your kitchen island, put me in full FREAKING out mode. Also, no water in a house with 5 kids, is no bueno period. Landon came and immediately reassured me they would get it taken care of. And by the end of the day he had us back in business!! Second time having Landon out and this will be who we call first from now on.If you want honest and dependable work, these are your people!
renea hohertz
2024-01
Thank you Chris and Johnathan for working so hard to replace our hot water heater at Supercuts. These guys has the best customer service and got us up and running in no time. Also, thank you Whitney In the front office for getting these guys out so fast. All of you are very appreciated. This is why we use heart of Texas. They are the BEST.
Steve Harris
2024-01
We had an emergency situation arise recently with our residential plumbing and called HOTM for help! Landon was on the scene shortly after the call and diagnosed the issue and communicated with us clearly about his suggested plan of repair. Two work days later and we were up and running well again! (Our Insurance Adjustor said Landon’s report was the best detailed report he had ever come across!)Note:. We’ve made similar calls to HOTM for help for 20 + years between our other two properties (business & other residence). HOT has always responded well to our needs and we’ve always felt confident they will get the job completed correctly and in a timely manner. We’ve been in business for 28 years and we appreciate the quick and completer service! Knowing who you can depend on is important.
Shadow Rider5890
2024-02
Once again, we were blessed to have Landon come to our rescue! He is a top notch plumber. Thank you so much for the help and professional demeanor
Misty Jackson
2024-01
Landon is one of the best plumbers around! He comes in and gets the job done quick and accurately every time!!! If you need a plumber Heart of Texas Mechanical is the place to go!
brandon alonzo
2024-02
Landon is a highly skilled and outstanding plumber. Thank you for the quick fix and your patience as well during this weekend of bad weather.
Sid Arnold
2024-01
Had a water line break. Called after hours and got ahold of Landon. He was here in less than 20 minutes. It took him a few minutes to come up with a plan to fix it. We were up and running in an hour and a half. Would highly recommend them and especially Landon
Martha Arnold
2023-11
Richard fixed our minisplit a/c units and Juan fixed our broken sewer line. Both were wonderful to work with, explaining the problems and giving us solutions. They both worked quickly. Richard was patient explaining regular maintenance to me. Will definitely use this company again!Services: A/C system maintenance, Drain cleaning, Sewer repair
S S
2023-05
Landon is absolutely the best! He makes sure the job is done correctly, and you can tell he cares about his work and the client. I had him come out at first for a shower faucet that wouldn't turn off, and he also noticed my water heater was leaking. I bought a new one, and within the week he and Mateo, who's also wonderful, installed it properly, and they also fixed the running toilet that was needing it. I would highly recommend Landon to anyone who needs plumbing services- he's honest and doesn't try to up-sale you something you don't need.
Zachary Chapman
2023-07
Richard came out today to take a look at my central air and found the heat was stuck on! He had it diagnosed and repaired (burned out wire) in under 2 hours, all while taking the time to provide me with some much needed education regarding maintenance. Heart of Texas Mechanical has some incredibly skilled and friendly technicians and any time I have called the office it has been a pleasant experience with none of the "maybe next week" type scheduling I had been used to. Thank you again Richard! You are my family's hero right now.Service: A/C system maintenance
Cynthia Schrader
2023-05
Landon is on it!! He is the most professional, skilled, efficient, clean, and personable plumber I have ever had.Whitney is masterful at scheduling, so pleasant; her loyalty and dedication to the company is second only to her exceptional customer services skills.Landon fixed a train wreck plumbing mess left by a ‘handyman’, all while putting in the lines I need for my equipment. Will not use anyone else!!Whitney and Landon are team excellent in my book!Services: Toilet repair, Toilet installation
Ami Howsey
2023-05
Landon came out (2 days earlier than schedule) and was able to fix my issue promptly. He was super professional, called when he was on his way, explained how he was going to fix the pipe and fixed it quickly. I have already called in another order to get more work done at my new place.Service: Plumbing pipe repair
Kathy Whitfield
2023-05
My family was traveling to a birthday party to Kingsland. My SUV started doing strange things so luckily we passed by this shop and asked the gentlemen if they had time to see what was going on. They readily got my vehicle on the diagnostic machine and had it fixed in about 30 minutes. The owner Matt and Matthew front desk were so helpful and kind to get us back on the road. It is so nice to have people in our world that knew my distress and Llano is fortunate to have them and more to be open on Saturdays. Thank you again to all the staff. I would give them a 20 out of ten stars!
Holly Nickell
2023-05
Landon is the greatest! We had a broken water pipe and septic issues and he fixed them both in one day. I appreciate Landons hard and honest work and will only use ths is company for future plumbing needs.Service: Outdoor plumbing system repair
Cherry Ogle
2023-05
A very nice young man named Landon was my service man today. He was extremely professional and cleaned up after his work. I was so impressed with him that I must say that if he hasn't received a raise lately he certainly deserves one !!Services: Toilet repair, Plumbing pipe repair
Mark Marshall
2022-05
Landon was the plumber that was sent out. He called when he left the shop and showed up on time. He was knowledgeable and professional and did a great job. I had inadvertently ordered the wrong part for my sink and Landon followed up with several text messages making sure that the part arrived and that everything was taken care of. He went above and beyond and I would certainly recommend his services and HOT Mechanical.Service: Water heater installation
Debra Mathis
2023-05
Landon was my hero one morning at 630 am, when my water heater died and my utility room flooded. He showed up completely awake and ready to help. Knowledgeable and skilled. Thank you, Landon, and Heart of Texas Mechanical. You rock!!!
Bruce Schrader
2022-05
Landon has made 2 visits to our property to repair items that were left "undone" by others. In each instance he was very professional and was great at explaining the issues he found that needed repair. Today he went on an exploratory mission to uncover a low water flow issue. He found the problem, repaired it and forwarded photos and video while we were away to show us his success. Landon is AWESOME!!!!Services: Installation, Plumbing pipe repair
Keith Prichard
2023-05
Very impressed with my service. Landon called when he was on the way. He was professional and an expert with his trade. I highly recommend Landon for your plumbing repairs!Service: Plumbing leak detection
Molly deMontel
2022-05
I called Heart of Texas mechanical in dire need of a plumber to repair damages to plumbing due to fire. Some pipes had to be reconstructed; some just needed to be connected. I needed a disposal installed and dishwasher hooked up. They made an appointment in a timely manner, and Landon was the one to do the work. He was amazing! Not only did he bring great knowledge, he was extremely polite, kind, professional, and accommodating. I am exceedingly pleased with all that he did - and I am a picky, perfectionist. He left the areas where he worked cleaner than he found them, and he paid excruciating attention to detail. I will be using Heart of Texas Mechanical for all of my plumbing and mechanical needs.Services: Garbage disposal installation, Installation, Plumbing pipe repair, Faucet installation
Meghan Vickery
2022-05
We purchased a property near Brownwood and have had to call the fine folks at Heart of Texas 6 times in a matter of a few months. Pretty sure we have Josh on speed dial now. Needed our propane line checked tonight and Landon came out; after hours, on a Saturday and fixed us up! Everyone is so kind and provides such great service! Thanks again, Heart of Texas!Services: Plumbing pipe repair, Water heater repair, Heating system maintenance
Jeff Turner
2022-05
I had installed a rural water line and I needed assistance hooking up to the meter and terminal faucet. HoT Mechanical worked me into their busy schedule. Landon came out and did a super job fixing my problem and then noticed that the pressure was too high. He installed a regulator for me, saving damage to my camper. Excellent service and thorough. Definitely recommend!
Raven Knighte
2021-05
The drain to our washing machine had backed up. Rusty came down to snake our sewer line first, and found an issue that would have cost us waaaay more money to fix down the road if he hadn't caught it when he did. He also took the time to repair a toilet than had been leaking. He was super nice, very friendly, and very thorough. But in all the excitement with the sewer line issue, we had forgotten to get the washer drain line (the original reason for the call) checked that day. When Juan came out to do the actual repair work on our sewer line, he checked the washer drain line (which was still backing up) as well, and got it unclogged. Hallelujah!!! You guys are the best!!! Thanks so much!Services: Toilet repair, Drain cleaning, Sewer repair
terry lee
2022-05
My first experience with this company was after hours for a leak on bathtub faucet. The hot stem/gasket failed and was spewing water everywhere. I was directed to an after hours tech named Landis who made me aware that him being dispatched to my location would be Emergency rates which were quite pricey. He then proceeded to talk me through the repair over the phone, which I was able to do in the interim until I had the entire faucet replaced. A few weeks I had a separate issue from an upstairs sink line leaking in my attic causing damage to my ceiling. To my delight Landis was assigned to the repair and did an outstanding job. He also referred me to a sheetrock guy for the ceiling repair.
Marcy Ross
2022-05
I had a very good experience with Landon at Heart of Texas Mechanical. He was polite, professional and knowledgable about the job he was doing. I will call to have Landon work at my place again in the future if needed. Thanks!
Judy Ehrke
2022-05
Heart of Texas guys just finished doing a great job fixing leaky faucets and installing a new water line and did an AWESOME job. They kept us informed all along the way of what they were doing. They cleaned up after themselves - which is always a huge plus to this old gal! We have used them for several years and will certainly continue doing so. Thanks for always coming to our rescue!Services: Plumbing leak detection, Installation
LORI POE
2022-05
Landen is the best! Always spot on had tons information on time ready to go hurry in and out get his job done! I did appreciate his ability to communicate to me when I knew absolutely nothing about the process. Thank you I do appreciate you very much!Services: Water heater installation, Plumbing leak detection, Water heater repair
Jacob Rohrer
2022-05
You never want to have to call a plumber - but when you need to, call Heart of Texas Mechanical. This is my first plumbing issue since I moved to Brownwood, and was wary of who to call to fix the issue that arose yesterday, since I had not had experience with any of the plumbing companies in Brown County.Landon, one of H.O.T. Mechanical’s service technicians, just left my house after locating, identifying, and repairing a leak from the hot water line into my garage. Landon was processional, knowledgeable, thorough, and did an excellent job. Heart of Texas Mechanical will definitely be my go-to for any plumbing or A/C issue for as long as I live in Brownwood!Services: Plumbing leak detection, Plumbing pipe repair
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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