4.7 (68)
227 N Loop 1604 E Suite, 150, San Antonio, TX 78232
(210) 794-6865
phoenixexteriors.com
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tristan Ward
2021-05
What a great roofing experience I have had with Phoenix Exteriors and I really enjoyed working with Jon Burge!!! He was very informative and he did a thorough inspection and found both Hail damage and wind damage. He helped me through the insurance process and ensured all questions I had were answered! He came over to our house so we could pick out the shingles that we wanted. He told us about the current shingles I had which were very good shingles but also told me about the impact resistant shingles. After talking with Jon about the upgraded shingles we decided to do the upgrade for a very reasonable upgrade price. The roofing team arrived at 645am and completed our roof by 5pm same day. We have a very large roof and it was amazing that they were able to complete it by 5pm. The roofing team was very thorough with picking up all the shingles and nails and all items removed from my house. After the roof was replaced Jon came back and did a walk around to ensure there was no damage or any other issues with the installation. There was some damage to 4 of my window screens but they are coming back to replace those screens. I am very satisfied with the entire process and Jon and the entire install team were great!!! Would definitely recommend Phoenix Exteriors to anyone looking for a great team and great products.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation
Thomas Naveja
2021-05
When we bought our home a year ago we knew the roof would be one of the first things we would have to replace. Although I was dreading the process, Phoenix Exteriors made it all very easy. Jon Marc was very personable and explained everything thoroughly. He was always available through text, email or phone call. He made the initial roof inspection and created a report for us to send to the insurance. He was also with me the day I filed the claim with the insurance in case there were any questions. Misti was very helpful with scheduling the roof replacement even after I had to cancel the original install date. The actual roof replacement only took one day and they made sure and cleaned up everything before they left. Jon Marc did a walk through with me and we actually found a few nails on the ground (we have mainly rock landscaping). Without hesitation, he decided he would send someone back out with a magnet to check the entire yard again which I appreciated. Overall I am very pleased with the work and service that Jon Marc and everyone at Phoenix Exteriors provided and I would definitely recommend to others.Services: Roof repair for storm & wind damage, Roof inspection
Larry Williams
2021-05
If you need a new roof in Texas, Phoenix Exteriors is a great choice. Jamey is AWESOME!! He is focused, respectful, organized, and always professional. After a hail storm some months back, Jamey worked with me and Travelers Insurance and got the administrative stuff done. He took a personal approach to every detail, and I couldn’t be happier with my new roof. I have spoken with many of my neighbors who had roofs done after the storm and I know that I’ve done the best, selecting Phoenix Exteriors, having a smooth and customer friendly experience. I love my new roof!Services: Roof repair for storm & wind damage, Roof inspection, Attic venting, Roof repair, Roof installation
Karen Sutherlin
2021-05
I haven't had Phoenix Exteriors replace my roof, however I have had them out to assess any potential damage after a storm. We were told by Dylan that our roof was in good condition & we didn't need repairs. I was pleasantly surprised by the honesty; I was sure we'd get stuck with a huge bill! I've relied on Dylan to assess roofs for me several times and I've always felt he is friendly, trustworthy, and professional. If I ever do need my roof fixed, I will call him again for sure! (San Antonio area)
Les Haider
2021-05
We had Phoenix Exteriors to install a new roof on our house. We suffered damage in a recent hail storm. Ryan Manion took pictures of what he found and it was enough damage to warrant filling a claim.Gus was the crew supervisor and very good about making sure the roof area between roll roof and the regular roof was done correct.We were extremely happy with our new roof.Phoenix Exteriors did a fantastic job front start to finish.Services: Gutter installation, Roof installation
Zachary Christman
2021-05
Experience with Phoenix was top notch, especially my project leads Jon Burge and Dillon.. He came to the house did his walk through and assisted with calling my insurance company to help file the claim. He was available 24/7. One of the best experiences with a company I’ve ever had. Would do business with again and highly recommend you use them for your roofing needs. Thanks Phoenix Exteriors!Services: Roof inspection, Roof installation
Jordan Boothe
2021-05
Dan was upfront and honest with all aspects of getting a new roof through Phoenix Exteriors. He helped us set up the inspection and claim with our insurance company, outlined our roof options, and helped us apply for financing. The installation took one day to complete and we are very satisfied with the look/quality of our new roof!Service: Roof installation
Cat Arias
2021-05
Micah Coop did an amazing job in helping us with a roof repair on a NEW roof. He was very educated and advised us on the best way to repair it at a cost efficient way. He was so thoughtful and kind.Very honest and reliable.Hire him if you need some outstanding work!What I learned from just talking to Micah was always ask the roofing company what all goes into replacing the roof and if they don’t go into detail and educating you on how it’s done then they don’t love their job and helping people get what they need and paid for. He seriously loves what he does. SUCH A BLESSINGThanks again!!Services: Roof inspection, Roof repair
Nick Alcorta
2021-05
I highly recommend Phoenix exteriors for roof replacement they were easy to work with from coordinating with our insurance company to being honest and fair about our options of shingles, gutters, windows and decking repair. Our project coordinators Dakota and Gus were there along the way to ensure the job was done correctly and we were happy from beginning to endServices: Roof repair for storm & wind damage, Roof repair, Roof installation
shawn hereden
2022-05
They did an excellent job with the replacement of my roof. The crew would clean the area every day before leaving, no debris in the yard. I am very satisfied with the new roof. Will recommend this company if you need your roof repaired or replacedServices: Roof repair for storm & wind damage, Roof inspection
Monday | 8 AM-5 PM |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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