4.5 (52)
1148 Preakness Dr, Kaysville, UT 84037
(801) 980-0944
americanleakdetection.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ryan Cervenka
2024-04
I always appreciate the professionalism and efforts of American Leak Detection technicians. I have worked with Colton & Jake before and they always are able to help me get the job done. ALD is the first referral that comes to mind when I'm losing water. Carrie gets me on the schedule timely and the team knows how to get it done!
Kirk Moore
2024-04
I was unimpressed with their service in 2021 when they had me dig for a non-existent leak, but left that alone at the time. Now, though, its a different deal. Their customer service is pathetic. All they wanted to tell me was what it would cost (literally the first thing out of her mouth!), then they won't come out 'til end of Jun when I can get my pool to 85 degrees. I can get it to 80 without spending a fortune, but that extra 5 degrees in 40 degree evenings just runs my pump/heater constantly and actually never quite stays there. Seriously, they won't service a paying customer over requiring a bath tub-like temperature, OUTSIDE!? Avoid them, find another provider, someone who is not just about the money and has some decent customer service.
Kathy Weeks
2024-02
I called American Leak and they were able to come out right away. The tech was on time and found the leak within the first hour. When the plumber came to repair the pipe he found the leak right where it was designated. I would highly recommend American Leak.
LL P
2024-04
My experience was entirely pleasant and helpful to me and to the plumbers. Otherwise they couldn’t have given me estimates because they didn’t know where the leak was.
taylor flowers
2023-11
Jake with American Leak Detection was an expert in his field, efficient, and professional.He found the issue within an hour and advised me on potential repair scenarios.10/10 recommendService: Plumbing leak detection
Randall Call
2023-05
Colton showed up on time and was very professional and went right to work. His background with plumbing was evident. He understood the situation and had to put his tools to work. He was able to locate the waterline leak very quickly and without creating any more problems or damage to the existing plumbing. This service will save me an incredible amount of money by being able to pinpoint the area that needs to be repaired and not have to replace the whole water service line money, well spent for professional work.Service: Plumbing leak detection
Adam Allgaier
2023-09
Cooper and Jacob just finished up detection work on our vinyl pool, which had been losing almost half an inch of water level per day. I had done some checking on my own, and patched a few spots, but hadn't been able to stop the leak. Cooper snuba'd up and found FIVE little tears in the liner, which I immediately patched. They also checked pressure in all the supply pipes, and found that they were in perfect shape. Fast, efficient, professional. A pleasure to work with.We had them out a few years ago to find a gaping hole in one of the supply pipes underground. That was a doozy, but they found it!
Paola Stauffer
2023-08
Jacob and Cooper did a fantastic job. They were thorough and cleaned up everything. They also helped us with our pool lights as a bonus while waiting for the epoxy to dryService: Swimming pool leak detection & repairs
Keith Harris
2023-05
I don’t recall the names of the technicians but I think one was Nathan. Forgive me if I’m wrong. Over the last couple of months I noticed our water bill was almost doubled. I didn’t thing of it the first month I was doing other plumbing repairs in the house. We called the city and they and they confirmed we had a leak between the house and the water meter. I called American leak detection as per the city recommendation and they were able to give me the exact location of where the leak was. I have repaired the leak and waiting for my next and last high water bill. They may seem expensive but in the long run it’s a lot less expensive than having someone dig up your entire yard.Thanks to American Leak Detection I was able to only dig a small portion of my yard.Service: Plumbing leak detection
James Finnegan
2023-05
Colton did an amazing job today. He took the time to explain where the cracks were in the swimming pool. I found his experience to be so valuable and his professionalism was so refreshing. I would highly recommend anyone call American Leak Detection of Utah if you have a swimming pool that keeps losing water.
Ronnie Wilson
2021-05
Waylon and Colton did a wonderful job for me. They are very professional, courteous and were very expedient in finding the leak in my outside water line. I highly recommend this company to anyone in search of leak detection services. I will definitely use this company again should the need arise.Service: Plumbing leak detection
Kaden Hoskins
2023-05
Colton was awesome! He was great at communicating with me and being informative. I am glad I hired the pros to do this! Highly recommend and couldn’t be happier!Service: Swimming pool general plumbing repairs
Julie Ferrin
2023-07
Colton and Jake came on time, were very professional and very thorough. We would refer them to friends and family any time. Thanks American Leak Detection!
Claire Mellor
2023-05
Cooper did a great job of finding 5 leaks in our vinyl pool. He was so thorough and very pleasant to work with. I highly recommend American Leak Detection!Service: Swimming pool general plumbing repairs
Bryan Van Noy
2022-05
Bruce and his receptionist were exceptional. I got a quote for $335 and they were booked up for a week or so, and so I called Utah Leak (competitor) for a second quote, and was disappointed to learn that although the web site indicated Park City (local to me), they were in Sandy and would charge a flat-fee of $1,500, which I found to be untenable. They also went on to say that other companies don’t use gas to detect leaks, which is why they justify the higher price. It was untrue. Bruce of American Leak came to my house on time, spent a few minutes listening to our issues and how we’d attempted to isolate the problem, then went about a methodical, organized approach to detecting 2 separate leaks. One was a toilet flapper but the other took about an hour to isolate, as it was a buried pipe in our irrigation system. He used argon/hydrogen gas and a meter to sniff out the leak and isolated it to a small patch of pipe, which will be very inexpensive to repair. Overall, the value was terrific, and I learned a lot. I highly recommend Bruce and American Leak Detection. For $335, we saved a leak of 12 gallons every hour!Service: Plumbing leak detection
davis cruz
2023-09
Colton showed up on time and was very professional and went right to work. Does great work and very straight forward.Great guy to work with.Service: Swimming pool leak detection & repairs
Jacqueline Graetz
2020-05
Fantastic service from the phone call setting the appointment to the end of the techs job. Waylon was very efficient and professional and he found our leak rather quickly. The cost was less than half the quoted price so that was a bonus! I highly recommend these guys~they're awesome!!
Craig L
2023-05
Colton was excellent! He came out and performed a variety of tests to locate a leak in my in-ground spa. Very professional, courteous, and helpful.Service: Swimming pool general plumbing repairs
Lise Holt
2023-11
We scheduled and they came out on time and found our water main leak quickly and accurately.Service: Plumbing leak detection
Marcus Burrup
2023-05
Colton is a rockstar and always goes the extra mile. Constantly communicating and keeping me updated on projects. Be used ALD on my occasion and from the office to front line it’s always seamless.Service: Plumbing leak detection
D Thomas
2018-05
We called and they set up appointment out a little while, put us on wait list, called and fit us in earlier than anticipated; Service Tech (Waylon) was on time and found out swimming pool leak w/i an hour and a half. Reasonable prices for this underground search, great technician knowledge, excellent service. Thanks for putting us wait list for the earlier appointment!! Would recommend their service to anyone looking for underground leaks. THANK YOU
Dennis Mullen
2023-05
Colton, of American Leak Detection of Utah, did a through job of locating two (2) leaks, on the skimmer and vacuum lines, in a timely manner. I would not hesitate to use their services in the future.Service: Plumbing leak detection
Jason Shaw
2021-05
We had a slow leak underneath our home. Bruce came out to our home and quickly identified the area. He then used a camera to find the exact location. Very impressed by his professionalism and quality of work. Thank you
Jamie Livingston
2023-05
I was hired by this company and they were supposed to be big on communication.I was incouraged by the manager and owner how well I was doing then suddenly let go with the reason I was not fast enough even though the office manager had me do everything but would not let me answer the phone.The previous day I was told how well I was doing? I was asked if I was LDS and afterwards everything changed.So disappointed with this experience and discriminated against
Sandra Salvas
2022-05
Do yourself a favor and call someone else unless you want to be held financially accountable for their technician's mistakes. They came to detect a leak and marked an area to which we proceeded to dig, and dig, and dig...8 feet later there wasn't even any line in site. Came back and marked another area to which "they think the leak is in" but wasn't even in the same vicinity–clear across the yard. After paying them and thousands of dollars in machine rentals, they couldn't find any way to take accountability for their mistakes. Such a waste of time and money.Service: Plumbing leak detection
Brent Hill
2020-05
Waylan and Cooper did an excellent job of troubleshooting our pool leak. They were able to locate 2 issues and provide a possible resolution to both problems.
Adam Huish
2020-05
Waylan and Cooper came out to OC Tanner, we have used them several times. They are professional and have great work ethic. Easy to work with, great attitude.
Barbara Kennedy
2023-05
Terrible company was there for a few minutes and only found the leak and did nothing to remediate it which it doesn’t say on their website. It does say they have plumbing services. I thought that the fourth $150 was to fix the leak and to detect where it was this place is a rip off stay clear! Will not recommend anybody and would never recommend anyone I like.
Kari Webster Real Estate
2020-05
Definitely would recommend this company!! Had excellent service on every real estate investment property. Every well trained and educated technician and will use them again for they saved us a lot of money and time.
T. Smith
2018-05
Excellent service! They arrived on time and pin pointed my main line leak dead on! Waylon did a fantastic job. I would recommend them to you.
Monday | 7:30 AM-4:30 PM |
---|---|
Tuesday | 7:30 AM-4:30 PM |
Wednesday | 7:30 AM-4:30 PM |
Thursday | 7:30 AM-4:30 PM |
Friday | 7:30 AM-4:30 PM |
Saturday | Closed |
Sunday | Closed |
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