BluSky Restoration Contractors

Jarrett Sorensen

2024-03

I've lost count of the number of times I've cursed this company for the wretched work they did restoring my home. At first glance, it looks good, but when you look closer, you begin to realize how many corners were cut and how terrible the work was without enough consideration for how it would be to live in the house afterwards. Spaces are cramped, floorboards are coming up, the electrical work seems like it was done by a child. I would NEVER hire this company. Note: this was when the company was called ARS

Kimmi Jepsen

2023-04

We found the dishwasher had been leaking. My insurance called ARS and they responded so quickly, I was absolutely amazed. It was 3 pm on Friday and I thought they’d have us wait till Monday. Nope. They sent Thane and Jakob and those guys busted things out! I am beyond appreciative of them and hope they know how awesome we think they are. Thanks Thane and Jakob!!!Services: Flood cleanup, Water damage-related mold removal

Aersta Acerson

2023-06

We had a small flood this spring, so we called ARS to clean it up. They responded very quickly and did a great job. They were easy to work with, and the response team was excellent. We had Thane, Logan, and Ben working on our home and they were wonderful. They did a great job and we're pleased with their work.Service: Flood cleanup

Jordan Hansen

2023-04

We had ARS come out to our house over the weekend because of our sump pump not working and our crawl space flooding. They were responsive and had people out quickly for an after hours call, the workers were professional and answered all of our questions. They left the sump pump as well as a dehumidifier and we were able to get the crawl space completely drained. We unfortunately were one the the unlucky ones that insurance didn’t want to pay for any work that was done. Dan was our estimator who helped us and we really appreciated his professionalism and understanding during this super stressful time. He was able to work with us to get us a fair price since insurance wasn’t going to pay or help out. He was understanding even when we were stressed and maybe not being very nice ( sorry Dan). We will recommend ARS and make sure to tell everyone how they were able to work with us on everything. Thank you guys again!Service: Flood cleanup

Juan J. Hernandez

2023-07

I travel for a living and last Christmas, my house flooded while I was out because of a freeze break in the kitchen. The kitchen, living room, and the whole basement were flooded. After contacting the insurance company and having the heat restored, I contacted ARS when I came back after New Year's, and from then on, it was like pulling on a mule: nobody knew who was in charge of the project on my house and constantly calling on updates on asbestos testing and drying, etc. People like me don't have experience dealing with flooding and disaster clean up, so we depend on companies like ARS to make it easy, and inform is at every step of the process, but it was not the case with ARS. It took nearly five months to get it taken care of after the incident. I would not recommend ARS to anyone; they're in it for just the insurance money since they bid out their work, and we get what they pay for: lowest-priced work while they charge full price. I talked to one of their contractors, and he proved me right. I ended up paying $1500 out of my own pocket for shoddy work that I had to redo myself.Save money and headaches by going somewhere else.

Royce Wilkerson

2022-04

We had a water/sewer flood from a main floor bathroom to a basement that caused a significant amount of damage. We called ARS to help with the cleanup and repairs. This was my first experience with a cleaning and restoration company. Nick did a great job coordinating cleanup, assessing damage, and working with our insurance to put us in a good position to make the needed repairs. Thane, helped with most of the cleanup along the way. He was always there when he said he would be, and always called before he arrived. He made sure to check moisture levels and ensure everything was removed and treated that needed to be. Once things were worked out with the insurance, within a couple weeks, we had people there working on the rebuild process. Greg was our project manager we really appreciated the efforts he put in to coordinate the rebuild with all of the contractors. He even worked extra hard to coordinate with the flooring company to do all of our flooring while we were on vacation (two full levels, tile, hardwood and carpet). We came back to a totally different home. Daniel was also very nice and professional, he helped us with our cabinets to make sure our toe kicks looked great before he installed them. Overall, ARS did exactly what they committed to doing. I feel they have strong connections to contractors and are able to get you cleaned up properly and put back together in a timely manner. It's never easy to go through something like this, but we were grateful for all those who worked hard to make our home safe and beautiful again.Service: Water damage-related cleanup & repair

Pam Feser

2022-04

ARS were great! They were fast to respond! Thane and Michael were first to respond and they did a great job accessing the problem and starting the cleanup process. All of the ARS staff were efficient and professional to make a stressful situation seem easy! Thanks ARSServices: Mold inspection, Water damage-related cleanup & repair, Painting, General carpet cleaning

Scott Rogers

2023-04

ARS came out ASAP to check on our situation within about 2 hours of making a phone call. We had a water issue on the second floor. They came out made a diagnosis with specialized equipment, taped up the relevant areas and began the tear down. They stayed until about 7pm and had humidifiers and drying elements rockin' it. Thane told me he'd be out tomorrow (Saturday) to check on the situation. I'd recommend this outfit in a heartbeat. Class act employees with a great vibe. Thane and Carson took great care of us. Grateful!Service: Water damage-related mold removal

Hollee Krusi

2023-04

We had a water problem and the team at ARS came to the rescue from Thane answering my questions, to Jakob seeing if everything was dry. But the most important part was the team of Carson, Sean, Taevon and Oakley with Jacob and Thane working together to haul out my wet carpet, my wet drywall and insulation, move my belongings. They were helpful and were respectful and hardworking. Ben should be proud he has such a good team to work with. Thanks so much.Adam thank you also for the calming influence not really sure what we would have done.Services: Flood restoration, Water damage-related cleanup & repair

Maria Hardy

2023-10

I was a bit nervous about having blue sky come out to me. Once the team got to my home, it was then that I saw that the team as the ARS team. I was so happy to find out that ARS is still in town but just now go by blue sky.Services: Mold inspection, Demolition

Anna Dutson

2023-04

My toilet flooded at 10:00 pm at night, I called that night to ask questions and ARS was willing to come right away (although I told them it could wait until morning!) First thing in the morning Thane and Logan, the responding technicians showed up. They worked quick and got everything cleaned up. Adam was the project manager and stayed in contact with me through the whole repair process. We are very pleased with the work ARS did for us!Service: Flood cleanup

Shantell Parrish

2023-04

We had a great crew that consisted of some amazing guys. Jakob, Nick, Carson, and Thane came out to our house the night we found mold in our walls and worked early till the next morning to ensure we had everything we needed to get started on the mold treatment we needed. They put in a lot of hours and hard work into our unfortunate situation and made sure we were in the loop about everything. Quality guys did a quality job. Highly recommend!Service: Water damage-related cleanup & repair

Michelle Mortensen

2022-04

This is a long overdue review. My family has been through some horrible hardships! ARS came in as part of a “Christmas present”. I honestly don’t know how payment went but I suspect one gentleman paid a reduce fee and ARS donated the rest. It was a huge struggle for me to allow this to happen, a big hit to my ego, among other reasons. But I can’t even explain how much comfort they brought….as well as some great men and a dump truck! They even removed some old carpet out of my living room (which wasn’t even planned in their day of work). This review wouldn’t be complete if I didn’t mention one of their laborers, Logan. Logan was the hardest working young man I have ever met! He was also kind and considerate of my house, my family and my house! Logan did have some helpers, but he could be a one-man crew! Amazing!! I would never hesitate for a second to use ARS again (and trust me, I WILL), but I highly recommend them to everyone!! I wish I could give them 10 stars!!

christa pitcher

2023-04

In September we had our basement flood, shortly after calling ARS and speaking with Adam they showed up with all the equipment to pump the water out. They also spent most of the evening taking out the destroyed belongings. They were good to keep checking back with us, providing fans & air scrubbers. I would like to thank Ben and his crew. Thane, Jakob, Carson, Sean, Tyrel, Mindy, Dan and Adam.Gary NealServices: Flood cleanup, Demolition

Aimee delos Reyes

2021-04

We discovered the leak at the worst possible time. My son had just been discharged from Primary Children's Hospital, we were in the middle of Covid distance learning, and frankly we were all emotionally and physically exhausted...ARS made what could have been a horrific process manageable. Not only did they work quickly with our insurance, they provided so much help! From packing our belongings, to ensuring the least possible mess, working to ensure we were 100% satisfied with the repair, and responding to all our questions immediately...they were the right help at the right time.We had several ARS workers assist us...Damian, Cole, Ethan, Ben, Kunz, Carlos and Stephanie..and they were all kind, hard working, knowledgeable, friendly and professional. They arrived on time, with a smile, and willingness to help us in any way. They provided exemplary service!I can sum up our experience with two words...door stopper. While repairing the sheet rock in the kitchen Aaron noticed our door leading to the garage didn't have a door stopper...keep in mind this had NOTHING to do with the contracted repair ARS was hired to do.....when Aaron was done, the sheet rock looked fantastic, and he had purchased and installed a door stopper all on his own. That kindness, and level of detail and customer service was unlike anything I have experienced. Thank you so very much ARS crew!Service: Water damage-related cleanup & repair

Lee Holmstead

2023-06

Tyrel, Gabr, Ariel and Jacob worked so hard and did such a wonderful job. They were very professional. They made sure everything was done to high standards. I built large custom homes in Dallas, Texas for over 20 years I would hire all of them Ben was great at coordinating everything and also working on the flooring and making sure the mold was all gone. This is the third time I’ve used them and every time they have done such a wonderful job. I really appreciate them helping me. This time I’m getting over Cancer and couldn’t do the things that I usually do but they were great Lee Holmstead.Services: Mold inspection, Flooring, Mold remediation

Debbie Gustafson

2023-04

5 STARS FOR THE CLEANUPWe had a flood in our newly finished downstairs at our cabin in Garden City. It included a large family room, large bedroom, large mud room, bathroom, laundry room, utility room, small room under the stairs. We found the flood as we arrived around 8:00pm on a Thursday night. After we turned off the water and looked through the mess we began to make phone calls. We called ASR in Logan at around 9:00pm and they had a crew out to our cabin by 10:30pm. They worked through the night and all day the following day. They followed up with fans throughout the basement for about a week. They were friendly and respectful. They did miss some of the tearout but overall they did a great job. I would definitely call them again in a situation like this.3 STARS FOR THE REBUILDWe had ARS do part of the rebuild and that did not go as well.We used ARS because they were local and their cleanup crew was impressive. We had a contractor in SLC that we knew and trusted, however, he was only available to do part of the work as it was a long drive to Garden City. We asked Nick, the project manager at ARS, if they were OK working with another contractor for part of the work. We were told "yes" from the 1st phone call. We quickly found a problem with communication on the side of ARS. Because Nick did not oversee the work done by his employees and did not communicate with us when he was told, by his employees, that there was a problem, the problem escalated. Now, we will need to redo a huge part of the refinish work on the interior walls. We just want our cabin to be nice again like it was before the flood. That is not asking too much. We felt like ARS should meet us somewhere in the middle on responsibility for the bad finish work. After going back and forth with ARS and not getting any resolution on this situation I was given Tom Hales(General Manager at ARS) name. Tom and I met and went over everything that had happened. I feel Tom looked at both sides of the situation and was willing to do whatever it took to make it right. That goes a long way in a situation like this. I really appreciated his willingness to meet me in the middle.Services: Tile work installation, Flood restoration, Remodeling, Mold inspection, Flood cleanup, Demolition, Water removal, Flooring, Mold mitigation, Water damage-related cleanup & repair, Painting, Mold remediation, Mold cleaning, Water damage-related mold removal, Mold damage restoration

Burk Fonnesbeck

2023-04

I called ARS to come and treat some mold that we found inside our bathroom walls during our remodel. Ben came and looked at it and told me what they could do for me. The tech Kade came and did the work, he went way beyond what I expected. I would use ARS again without hesitation. Great company, very professional, and very personable! Thank you for doing such a good job.Service: Remodeling

Brynne Wyatt

2023-04

My ice maker hose came lose and flooded my house. We called ARS and Tyrell and Kade showed up, got right to work and took care of everything. They were great about explaining everything to me and letting me know what they were doing, what was going to happen and made me feel that it would be all right. Ben came the next day, checked everything, moved stuff around and explained where things stood. I so appreciate everyone I have come into contact with at ARS, it has been a good experience in the middle of a horrible problem.Service: Water removal

Teresa Seeholzer

2022-04

We had an exterior sprinkler issue that flooded a basement bedroom on a Sunday morning. We called ARS and they were there within the hour to begin mediating the problem. The clean-up team was terrific and very thorough and checked in with us daily until the moisture was gone. From there, Greg coordinated the repairs until we were ready to move furniture back in the room. The two repair phases were smooth - MIke handled the first portion and kept us informed every step of the way. His workmanship was both flawless and seamless. We worked with Custom Flooring and they too were efficient. Once we chose our flooring, it was installed ahead of schedule. Eduardo did a superb job of the baseboards and I am REALLY pleased with how the room looks. I hope I don't have another water issue, but ARS will be my first call if I do. Thanks!

Thomas Giacopelli

2023-04

June 28, 2022Water damage from my dishwasher destroyed all my laminate floors. I live in Garden City Utah, and I thought it would be a nightmare trying to get a restoration company here to remove and replace my floors.I have never written a review for any establishment before. However, I was compelled to share my experience I had with ARS Logan. My restoration team included Adam, Daniel, Dan, Ben, and Matt. Before contacting ARS Logan, I called Lowes and Home Depot to try to schedule floor replacement. Both companies told me that they were 3-4 weeks out, and that was out of the question. I then called ARS Logan and spoke to Adam. I explained to him that I was having out of state guests within the next two weeks. I was amazed to see that Adam jumped through hoops trying to get this project done in a way that unbelievably exceeded my wildest expectations. Within two days from contacting Adam, he had Ben and Matt come out to my house. They moved all my furniture and appliances, dried all the water damaged areas and prepped everything for install. I was amazed to see how fast and thorough they were as well as showing great customer service.Once Ben and Matt were finished, the carpenters Daniel and Adam came out to lay the floor and replace all baseboards. Daniel was so meticulous with his carpentry work while custom making the baseboards including the staining that matched perfectly.The entire project was done to perfection in approximately 2 and a half weeks. The other companied could not even start the job in that time period. I most highly recommend ARS Logan and their team of professionals for any emergency when quick response time is needed.Tom and Eda GiacopelliServices: Mold inspection, Demolition, Painting, Water damage-related mold removal, Consultation

carrie cowley

2022-04

At first I was impressed by the quick response I received when I first contacted ARS after my water heater leaked and flooded parts of my basement. The mitigation crew was great, that part was as good as I could have hoped. The reason for my single star review is because after the mitigation was over, they wouldn't return my calls for the restoration phase. I placed multiple calls and left multiple messages for Dan to call us back so we could get a bid on the restoration and get moving, but they never even attempted to call us or make any kind of contact after they were paid from the mitigation. It was really disappointing, and I can't recommend them to anyone who finds themselves in a similar situation.Service: Water damage-related cleanup & repair

Denise Stuart

2020-04

Denise S.After discovering a water leak in my basement that had damaged walls and carpet I called ARS.The ARS team was quick to respond and remedy the leak, remove damaged material and set up dryers and dehumidifiers. The team even worked through the fourth of July holiday monitoring the moisture levels.All ARS employees were very professional and respectful of our household. I was very pleased with the high quality restoration and finish work.Dan was very knowledgeable about all aspects of the restoration process and worked directly with my insurance company.I would highly recommend this company and the services they provide.

Jeanie Taylor

2022-04

ARS is awesome‼They came tohelp as soon as they were called‼They spent hrs. suckingup all the water from the rooms and drying everything‼Walls were removed, carpets were dried and cleaned, mop boards were removed and everything was dried and replaced, walls and ceilings were textured and painted‼ All is finished and perfect again‼Each person that came to our home was so professional andknew their job and did it with energy and respect‼ Thepeople who came to our home from ARS that stood out to me were Greg, Alicia, Dan and Damian‼They were all helpful, cheerful and kind‼ I am so very pleased with ARS‼ Thank you to all‼ Sincerely, Richard and Jeanie Taylor

Ashley Spackman

2023-04

Such a hard working crew! They came when our basement got flooded. Ben, Jakob, Sean, Carson, Thayne and Ta-Ayvon thank you so much for all your hard work. You guys were so kind and professional. Mindy, Dan and Adam thank you for helping with all the behind the scenes stuff. I would call them again in a heartbeat.Services: Mold inspection, Flood cleanup, Demolition

Doris

2021-04

I called ARS mid-day Wednesday (as we had a waterline break in our lower floor wall on Tuesday) -- and by Friday morning at 9:00, they had rented a pod container from Ogden, had three guys here to move my furniture into it, and pack everything on the shelves in boxes so they could be put elsewhere. They got as much water out of the carpet as possible and brought huge fans in and sealed the room off so it could dry faster and not interfere with our living on our main floor. When the job was complete, they moved the furniture back into the house as well. Each of the crews -- painting, dry wall, cabinet making, and moving furniture -- were pleasant, did a great job, fixed their mistakes, and made sure I was happy with their work. On top of that, from the day they finished, they gave me a 5-year warranty on their work. All along the way, Nick (the team leader) was super and always willing to talk on the phone, returned my calls, hear my concerns, and let me know what the process was -- so I could feel more at ease. I sure appreciated him! Yes, it took longer to get everything done than I anticipated , but in the end I was pleased with all the work they did. There are many steps involved that I didn't realize. As I said above, if something wasn't to my liking, they corrected it without any problem. Very nice attitude and ethic!Services: Remodeling, Flooring, Water damage-related cleanup & repair, Painting

Kimberly Simpson

2022-04

Thane and Ben made an extremely stressful situation, easier for my husband and I to deal with. They were at our house within 30 minutes of our call. They help us minimize water damage, answered all our questions, they were great with our kids, and all their silly questions. As our flood was after hours. They were so willing to leave their families to help ours.It is hard to find amazing employees like Thane and Ben these days. Thane and Ben, thank you for being patient, understanding, and most of all, so friendly.Todd and Kim SimpsonServices: Demolition, General carpet cleaning, Consultation

connie morgan

2022-04

My experience has always been professional, friendly, honest and straightforward. I’ve never had to worry that Nick would be anything but honest. Nick became a trusted consultant between me, my insurance agent, possible seller and remodel person . I could not have made it through that last disaster without his patience with my depression and multiple decisions with long term impacts. He worked to make it financially possible to deal with a disaster - I would trust his advice on anything with construction. Nick helped me , kept his team accountable, expected and got professional results. Mindy worked with Nick to make sure the finances were scheduled and worked well for all. Mindy kept in close contact band was willing to makes appropriate/needed changes.I am grateful they were / working for the company AND customers . Thanks . I must add how very patient and kind Nick has been from day one ! Mindy, too.Services: Tile work installation, Remodeling, Demolition, Flooring, Water damage-related cleanup & repair, Painting, Plumbing, General carpet cleaning, Area rug cleaning, Consultation

Matt Livingston

2023-04

On June 10, 2022 I came home from a trip only to find out that my basement had flooded. I reached out to ARS and they were on site very quickly! They begun the process of extracting the water from the basement and setting up heaters and blowers to start to dry things out. Daniel, Kade, Greg, and Tom worked well into the early morning hours to be sure that my home was taken care of. Thank you so much to these awesome guys!!Services: Flood cleanup, Water removal, Water damage-related cleanup & repair, Water damage-related mold removal

sue hancey

2023-04

We were visited by Thane and Jakob, who called first to let us know they were on their way, and were on time for our appointment.They were great young men, very helpful and very professional. They took the time to explain things to me, and when they had ripped out the damaged flooring, they cleaned up the debris and took it away with them. I would definitely recommend ARS to my friends and anyone who needs this type of business.Service: Water damage-related cleanup & repair