AAPCO & Family Co

Arnold Stolberg

2023-05

I used this group for two major construction projects. The first was replacing a very large roof, and the other was glassing in the screened porch, making it a sunroom. In both cases, the work was really outstanding. They did everything that they said they were going to do and they thought of a lot of things that needed to be done and extended the scope of their project in meaningful and very cost-effective ways.They were extremely easy to talk to. We understood what each other needed and met each other‘s expectations quickly and completely.Their team of subcontractors was top-notch. I think they all work for this company. They understood their roles and they were outstanding in how they handle their jobs. They really knew what they were doing. They never tried to scrimp or avoid the priority tasks that needed to be done. Their ideas were wonderful, and their skill set was outstanding.I would absolutely use this group again, and I would recommend them to others. Neither of these projects was inexpensive. That should say enough that after having a very large roof replaced, I called them in to do an expensive and extensive renovation of a room.I concluded that, “they are the best“.Service: Home renovations

Chris Smith

2023-10

Had 7 windows replaced TODAY and the installation went wonderfully. I did make sure to review the project with the lead installer prior to any work beginning and identified that there were some intricacies to my project that they were not aware of but I wont hold it against anyone. In my case I had one premium window that I needed in one room for a more tightly, environmentally controlled space as well as removal of an old awning and as soon as I brought it to the attention of the installers they were on it.The sales experience was equally as great and I didn’t feel overly pressured to purchase as I had with other companies and the timeline from order to install was QUICK.HIGHLY recommend for window projects.

Elaine F Lawson

2023-07

The windows are crystals clear, decreased outside noise, and so smooth to open and close. So happy we invested the money. The instillation was like clockwork! The team was were so knowledgeable and professional. Prepared for and cleaned up after installation.Cannot say enough good things about them! Thank you all.

Pam Zamora

2024-02

I just had a new roof and windows put in at my home in Henrico County by Aapco. I’m delighted with their workmanship, diligence, and expertise. The workers were precise and very attentive of my needs. I highly recommend AAPCO for all your home improvements.

Francine Payne

2023-11

An awesome, beautiful, 2-day job done by a group of top-rated installers. The workers came and went straight to work. They cleaned up every piece of old siding and trash and even blowed all those dreaded leaves off my deck. Bryan. who handled all the business pieces, was on point and didn't pressure. He made a separate trip out to show me samples of some brick siding that I wanted in a specific area on the front of my house. I have received so many wonderful comments. I am so happy I decided to replace my old siding. I give them 5 stars. Please share my "Thank You" with the installers. A job well done.Service: Home renovations

Garrett Shea

2021-05

We recently had our home office window converted into a sliding patio door, and AAPCO did an outstanding job! Sean came out and met with my wife and I to discuss our vision. After going over the plans and options for the new sliding door, we knew right away that AAPCO wouldn't have any problems tackling this project. We promptly drew up an agreement after discussing costs. I had already met with a few other companies prior to AAPCO, and none of them matched AAPCOs price, quality of material, or the warranty. A couple of days later I was contacted by John who came out to take measurements to order the door and materials. While the door was being manufactured, AAPCO took care of pulling all necessary permits for the construction, which provided a little peace of mind. Once the door arrived, AAPCO quickly contacted me to schedule the two day installation.Since this install required cutting out a new opening in the side of the house, some minor electrical work would be needed to convert the existing interior electric outlet to an outdoor outlet and to drop new lines for two patio lights and a switch. I had already hired an electrician for the work, and passed the information to John who went out of his way to coordinate the electrical work while the door was being installed.On the day of installation John and another employee (sorry forgot name) arrived on time and quickly began work. I was really surprised that in just 6 hours they had mange to cut out the new opening (saving my existing window for a spare), added new support/framing for the door, and installed the sliding patio door so we would be protected from a cold January night. The next morning, work began as scheduled and when my electrician arrived to perform his work there weren't any hiccups at all, very professional as if these guys have been working together their whole life. It really made this experience very pleasant without any worries or regrets.AAPCO really did an amazing job! My wife and I couldn't be more happier with the whole process. More importantly our 2 year old Lab is obsessed with the new door because he can see all the birds and squirrels now.... lolService: Remodeling

JACQUELYN DOE

2024-01

Absolutely love my new storm door! The crew was meticulous installing it for a perfect fit. Great quality door!Service: Home repairs

Cynthia Wheelehan

2019-05

We moved into a new condo with bathrooms in serious need of remodeling. We were so pleased with the Bath Planet remodel of our tub to shower conversion, we had them come back to remodel the soaker tub and glass shower combo. Installer Mel is the best! (Sorry I am not the best photographer but you get the point!)

Jay Chandler

2023-05

Outstanding job installing a roof/overhead construction extending from my home to the pool providing much needed shade relief. I was out of town when the work was performed and the outcome exceeded all expectations. Thanks again for great job!Services: Roof installation, Patio construction

Adrienne Brandon Franklin

2023-05

One window and one exterior door was replaced, and the service was excellent. The installation technicians were very professional. They cleaned up as they went along and they left zero mess -In addition, they were in and out in a timely fashion. The products look great. I am very pleased with the service of this company. Thank you AAPCO!Service: Masonry installation

barbara sutton

2023-10

Took 3 months to get the correct siding for our project .When correct product arrived the installers were here the next day to get the project started. Other than waiting for the siding I would recommend this company .Service: Home renovations

Niki Kroez

2023-05

We had our windows installed on Friday. There was a team of about 10 that came out and installed all 18 windows and a sliding glass door. Everyone was very courteous and polite and they cleaned up after themselves like they were never there. We will definitely be using the company for future home renovation needs!Service: Window installation

Jay Coble

2023-05

We had all of our windows replaced and are really happy with the job. I thought the price was competitive, the installation team was quick and super helpful. The windows seem really nice and the lifetime warranty absolutely gives us peace of mind. I feel like this really adds value to our home and we’ll enjoy the windows for a long time.

matthew hicks

2023-05

The work we had done was complete vinyl siding including removing the old siding. I’d like to commend the crew from RZ Siding Construction, Ronald Morales, and his crew. They worked extremely hard to insure my wife and I were pleased and went out of their way to insure that the job was completed professionally and expertly. I would also like to commend Jerry the overall site manager on insuring we had the best crew as possible and the job was completed in a timely manner. As in all projects, there is always something you wish you had added to the contract but didn’t. The manager Jeff was able to find materials to complete what we wanted free of charge. We appreciate the follow up by Britany and by Tom. So far so good and we have received quite a few compliments on how the house looks now. Thank you!Service: Exterior finishing

Bert

2023-05

Worst contractors I've delt with. Hired them to replace siding and windows, and to take down my chimney last year. Right off the bat I should have known what I was getting myself into, guy came to give an estimate and pulled the "if you don't sign this contract today we can't guarantee this price" game. Regardless, I went ahead, they still managed to give me a better price than the previous 2 companies that came out.When they came to replace my siding, the guys started putting new vinyl siding over my existing cedar shake siding, which is absolutely not what I agreed to. They had to call the office and after some back and forth, they took down what they put up, and began pulling off the existing siding. Glad they did because some sheets of plywood underneath were completely deteriorated. Then, they start nailing foam board insulation to the house, and then the vinyl siding. THEY DIDN'T USE HOUSE WRAP. When I asked the vice president Mike about this, he said they never have used it in the past 30 years of business. Right.They also installed perferated vinyl soffit vents, but installed them over the existing boards that were there. When I asked about that, I was initially told they had drilled holes through the boards to provide ventilation. After going into my attic and finding out they didn't, Mike told me I didn't pay for that service. Great.Lastly, when I had my chimney removed, they hired subcontractors, who not only damaged my roof and gutters around the chimney, but they called me up beforehand and told me the house had no framing behind the chimney, and they would need to put new framing in where the chimney existed, and that it would cost an additional $7,200. I agreed to pay it, until I saw them take down the chimney. There was no additional framing necessary! I called them up and told them about this, and they changed the story to "I was misquoted originally"After arguing with Mike for a few weeks, he lowered the additional $7,200 to $3,650, and refused to repair my gutters or roof until they received that money and even threatened me with lawsuits. Please avoid this company at all costs.Services: General construction, Home renovations, General building construction, Exterior finishing

D Young

2023-05

We chose AAPCO for window replacement for our home. We opted for the Aspect 501 series windows. We are very satisfied with the new windows and the installation. The windows were a perfect balance of performance, quality and price for us when compared to other brands.

Paul Farmer

2021-05

We needed new windows and doors throughout the house. From start to finish it was a great experience. We were nervous because we had read some bad customer service reviews. However, we got three estimates and for the price, the quality, and an outstanding warranty on the windows and doors we decided to go with AAPCO. We are very pleased with the installed products and the professionalism and attention to detail by the installers. I would recommend this company to my family and friends.

vn2000ltd

2023-09

Im writing this because clearly AAPCO either does or does not know Solartyme is doing its customers wrong. They should know. Solartyme installed a 24 panel, Generac inverter and battery system in Sept '21. Imagine my annoyance, moral repugnance, disappointment, loss of use and general anger towards this company who since then has only given me the run around, sending 1 person (who cannot complete nor evaluate the issue) never having enough time or doing the proper things. Specifically misdiagnosing a panel and not replacing Generac Snap RS 802's under warranty. Something James Scaife acknowledged is a requirement under their warranty. I live 3 hrs away. Perhaps they shouldnt have taken the job. But imagine you being in my shoes and emailing every few months only to get a ZERO.

Christina Jennings

2023-05

Service was postponed 4 times with no contact. But upon actual arrival, the team got to work and I absolutely love our new door! The color is beautiful and I can see savings in our future in regards to heating and AC. Also provided paint sample for any small touchups needed. The security this new door provides is priceless.Service: Home renovations

Roger Briggs

2023-05

I hired AAPCO, LC to install E-shield in 2010. They talked to me extensively while bidding the job and securing the contract. Facts: The actual installer, 1 guy, who apparently was the lead guy, had to leave for 1 1/2 hours to meet a crew, worked until after 6pm, then was out the door quickly. I was recovering from knee surgery so I had stuck my head up in the attic, didn't really know what I was looking at. I realized a couple of weeks later that the work was shoddy, slapped up, very inconsistent spacing, E-shield just thrown over things in certain areas. I called the office twice and was told they'd get back to me. I called again and arranged a sales presentation with their guy about the Freon additive for your heat pump that's supposed to save you money. I listened for a while, said I wasn't interested, then asked if he'd look at my E-shield installation. He said he would pass it along to the office and left the way they do when you say 'no' at a timeshare sales meeting. That's not a joke, he turned his back on me and walked away. I gave up.My opinion: This is a company that's interesed in selling you something.

M Petersen

2023-05

Several years ago AAPCO installed a walk through door from the garage to the outside. It was top notch from start to finish. This year we ordered 2 doors and a storm door. As before the doors are great. They are solid quality doors. When there was an install issue, they were very responsive about how to fix the problems. They sent a quality control person to take a look and scheduled a date to come out and rehang the doors. Due to weather and illness a reschedule or two was required. They came out today and corrected the issues with the doors and they let us know there was a missing part that they let the office know about and someone will contact us to install that part. The doors function fine but that one piece ensures a closer fit.The storm door just doesn't seem to be our luck. We picked what we thought was door with a lower kick plate so it wouldn't cover the panes of the see through door. It covered the whole first row. One of the managers took the time to come out and help us order a second storm door. He even called the manufacturer on our new choice to get the exact measurements of the kick plate before ordering. When they came to rehang the doors and install the new storm door, the kick plate still covers the majority of that first pane. They tried, they really did, but their product lines don't have what we want. This isn't AAPCO's fault and they spent a good amount of time trying to get us what we wanted.We love our doors. They are good quaility doors and look nice with the home. Down the road we will probably replace the storm door with a different one.Service: General door installation

digna vera

2023-05

Front and back door replacement 10/11/22. From the beginning of the process with Bryan C., the communication with office personnel to the installation of the doors by Alex; all went smoothly/according to plan. Alex ensured doors were operational before finalizing work even if required additional time. Thank you all! Definitely completing more home projects with your company again.Service: Home repairs

Elvie Lawrence

2019-05

This is a great company to work with. From the very beginning, I felt comfortable with the sales rep and later with the installers. The sales rep took his time showing and explaining the quality of their products.He worked with me keeping to my budget. The installers were great. They were polite and considerate and kept the area clean as they worked.The quality of their workmanship was outstanding. I would recommend AAPCO to anyone.

Rob Schneider

2018-05

Great experience. Sales rep knew the product and was flexible enough to meet with us again to close on things. The crew that did the roof install knew their work as well. We had a neighbor getting a roof done and the AAPCO crew was out working them by far. The clean up was done well also. We also found them to have the same product and substantially more competitively priced than several others. If you're getting multiple roof quotes, you should have them in your list.

Patricia Howland

2023-06

Siding was installed on my two story home. They did a excellent job, I would highly recommend them. On time an quick service.Service: Home addition construction

Jeff Wagner

2023-05

I purchased and Custom door and storm door. It was installed in the time I was promised and looks amazing. The crew did everything perfectly and cleaned up the area when done. Highly recommendedService: Exterior structural repairs

Mary K

2021-05

I don't normally give reviews but after dealing with some businesses that don't give quality work, and then finding one that goes above and beyond I have to give a shout out. Aapco installed some patio doors for me, and I am more than happy with their service. It wasn't an easy installation and they had to come back the next day to finish, but finish they did!!!! Their professionalism and quality of work is excellent and I am sooo happy with my new doors. :) I will be calling on them in future and recommending them to anyone who needs new patio doors...which I believe is everyone in my complex!!! :)

Vaughan Privett

2020-05

The sales presentation was a little weak, however with several questions I was comfortable moving on and had researched the company's site and have been around long enough to know it's position in the market place.I was impressed with the professional that came out to do the true measurements, he knew his business and actually made the order more simple one set french doors with an adjustable steel frame.The installer was a seasoned professional. He had some challenges with plumbing the door frame due to old house settlement, entailed moving the trim to address the issue, installed a quality threshold with proper caulking and did a good job reworking the interior frame.The quality of the door was to my exceptions and would purchase again from AAPCO. Additionally their pricing was very competitive for the quality of product.Vaughan Privett

Quirino BartolomeQuirinoB

2023-09

It’s pricey but i believe its worth it.CS are responsive and the contractors comes back on site to fix issues in due time. On side Note: The contractors are all skilled workers but i believe the company needs to find way to lower their cost to be more competitive .Service: Roof installation

Carl Lange

2019-05

I had AAPCO install a new roof earlier this year and do some trim repairs and gutter work. It was probably the worst experience I have ever had with a company. When they installed the new roof, they re-installed 30 year old vent covers until I said something. When the roofing crew was removing the old roof they carelessly threw down the old shingles hitting the sides of our white vinyl siding and left black marks everywhere. When they first repaired the gutters, it looked as if a 10 year old had done the work, it took 3 tries to get it repaired right and they still didn't complete all the gutter work that was in the initial work contract. After several tries to clean the siding, the service manager asked if we had taken pictures of the siding before the work started as if we were lying and I guess he expects people to take pictures of their home before AAPCO works on it. I would think he would have a higher opinion of his company. He then offered me $200 and gutter guard on the back gutter, guess the front gutter didn't need it. They then wanted me to sign a letter of completion so they could get paid but hadn't even completed all the gutter work. Their vice president came out ( a very nice man) and apologized and worked up a new work order giving me a larger discount, gutter guard on the back ( I had to pay extra for the gutter guard on front of the house ) and a work order to finish the gutter work originally contracted for. I never heard from or saw the company again until I filed a complaint with the BBB. The VP called me to apologize and said he thought the work had been completed. Why he had any confidence that the work would be completed without following up with us is a mystery to me. He had workers come out immediately and complete the work. It took almost 3 months from start to finish and a lot of phone calls and stress to get the job finished.