Shanco Roofing

Ray Young

2024-04

Fantastic experience with our roof replacement. Morgan helped us with the insurance claim process. Chad was the Sr project mgr on the actual work. Both were responsive to my questions, and put me at ease with my concerns. I cannot recommend Shanco more highly for their professionalism and capability.

marie rose

2024-04

Chad Willliams – Sr Project Manager has been amazing to deal with. I appreciated his empathy and attention to my concerns with my roof install project. He always answered my phone calls and would come by to take care of any concerns that I had. Not once did Chad make me feel like I was being a pain. He always greeted me with a smile and he would answer all my questions with ease. His customer service is top notch and should definitely be recognized.

Sherri Berthrong

2024-04

Bruce Lemon (project manager) and his crew installed a new roof today. They started bright and early and were able to complete the job in one day. Bruce was excellent in keeping me updated and they all did a great job in cleaning up the yard. Very happy with the appearance of my new roof!!

Don Skiados

2024-04

We had a wonderful experience with the purchase and insulation of our new roof. First of all, the new roof looks wonderful. Jacob Conway was our consultant all the way up to installation and did a great job helping my wife pick out type and color of the new roof and complete all the paperwork. That was very helpful. Under the direction of the Sr. Project Manager Chad Williams, he and his crew were exactly on time, covered everything and left the grounds cleaner than they found them. Chad was very knowledgeable about every aspect of the installation and clean up. The roofing crew was polite and worked very hard and the beautiful roof is a testament to that. We were contacted by Bruce Lemon who I'd like to thank for a check-in call after the work had been completed to ask us if everything had been done up to our standards. The answer was a resounding YES!Don Skiados

JRL Grl Fnshng

2023-06

I am generally distrustful of overly positive reviews. In this case; however, the rating and review are warranted.To say I was impressed with Shanco's work would be an understatement. Major work done in one's home is never without complications. The replacement of our roof on 5/10/2023 has to be the exception. It was well planned, well supervised, and carefully executed. I kept waiting for something to go wrong, but can happily say, every detail was handled smoothly. Photos of the inspection, the removal of the old roof material, and the installation of all the new material, in stages, were provided to us as part of their service. Documenting their work in this way showed a level of professionalism and attention to detail one would hope for from anyone doing major work in one's home. Chad Williams, the Sr. Project Manager, and his crew were courteous, prompt, efficient, and professional. Thank you for such a positive experience.Additionally, as part of their service, Shanco, through a public adjuster, handled our insurance claim directly, taking the stress away from us of having to navigate that process.Above and beyond. Highly recommend.Services: Roof inspection, Roof installation

Babu Ganesan

2024-04

I recently had the pleasure of working with Shanco for my roof replacement project, and I cannot speak highly enough of the exceptional service provided by Chad Williams, the Senior Project Manager, and Brandon Seborg, the Sales Manager. From the moment I reached out to Shanco for a consultation, Brandon and Chad demonstrated a level of professionalism and expertise that immediately put me at ease. Their thorough understanding of roofing solutions and attention to detail assured me that I was in capable hands.Throughout the entire process, Chad and Brandon exhibited clear communication, ensuring that I was informed and involved every step of the way. Their commitment to transparency and customer satisfaction was evident in their proactive approach to addressing any concerns or questions I had. Thanks to their leadership, the roof replacement was completed seamlessly, with impeccable craftsmanship and a result that exceeded my expectations. I wholeheartedly recommend Shanco, Chad Williams, and Brandon Seborg to anyone in need of roofing services. Their dedication to excellence and client-centered approach make them a standout choice in the industry.

Joseph Brooks

2023-05

A Shanco representative stopped by and stated there was a potential that my roof was damaged in a recent storm and asked if I would be interested in having my roof inspected for damage. They promptly inspected my roof and the rest of the exterior, pointed out where the damage was, and worked with my insurance thought out the claim process. They delivered as promised and were extremely professional. Highly recommend you consider Shanco for your exterior home repairs.Services: Roof repair for storm & wind damage, Roof installation

Michelle Petricono

2023-05

Shanco did a very impressive job with my roof replacement. Bruce and his crew are, without a doubt, pros at what they do. Very professional and courteous crew and Bruce perfectly managed the removal of light debris picked up by wind gust and the team was very conscience of my neighbors, ensuring that surrounding areas were left in as good if not better condition as they found it. The cleanup was impeccable. Except for the beautiful new roof, one would never know they were here. Unsurpassed quality!Service: Roof installation

Kannan Srinivasan

2024-04

I recently changed my roof by Shanco with GAF solar Shingles, the whole experience from start to end is outstanding. The Shanco Sales person Brandon and Roof install project manager Chad are excellent folks to work with. overall I was very happy to use Shanco and recommend to my friends

svknot bad

2024-04

Bruce Lemon and his team were on time, worked efficiently and finished in one day. The work crew were professional and efficient. The area front and back including our neighbors decks and ground levels were cleaned, including broom magnetic to get all the nails. Over all very impressed.

EDWARD KERRICK

2024-03

In July of 2023 we had concerns about our roof, which appeared quite worn. Kevin Henderson from Shanco Roofing came out and conducted an inspection which revealed that our concerns were legitimate. With our approval Kevin reached out to our homeowner's insurance company and arranged to meet an Adjuster at the property to evaluate his findings. The Adjuster did in fact agree that a roof replacement was warranted and initiated the process. Kevin Henderson was instrumental in managing the process and scheduling the project.the project was completed without a hitch and the employees of Shanco Roofing were very professional and courteous and performed an outstanding job in completing the replacement. Not only did they complete the work as promised, during the project they identified additional areas of concern that were forwarded to our insurance company and approved to be performed as well. We now have a beautiful new roof that is warranted for the next fifty years! i would recommend Kevin Henderson and Shanco Roofing without question to address any roofing concerns that one may have. Exceptional work, exceptional service!!!

M H

2023-05

Shanco Roofing was fantastic to work with, we had some issues with our roof caused by storm damage and our insurance refused to cover initially so we were in the market for a contractor to work on our aging roof. Mercedes was confident & informative that Shanco could assist, providing a chunk of information about routes to push to get Approval. *Skipping all the boring steps of working with insurance, we were eventually approved for a replacement*Scheduling was extremely quick, and due to the size of our roof they were able to drop materials off 1 day & finish the entire Roof the next. The Project Manager Chad was extremely knowledgeable & professional, the team started first thing in the morning and he was there throughout the day to check on progress & answer any questions/concerns we had. My neighbor sent me a text that afternoon "I'm in awe of how fast those workers worked!" and so was I. Very pleased with the quality & the attention to detail in cleaning up the job-site after a long day on the roof.Main project aside, we did have some small damages to the cedar siding (original to home & extremely brittle), Chad insisted on returning and spent several hours working to remedy & repair the area. He caulked all of the seams & cut a few pieces of extra siding to replace the damaged areas. It truly was a pleasure to work with Chad, his team, Mercedes & Shanco as a whole to get our roof replaced.Services: Roof inspection, Roof installation

Tom E.

2023-05

I cannot recommend Shanco highly enough! I was putting off roof replacement for years, and I saw that Shanco had replaced a few roofs in my neighborhood, so I reached out to them. A very friendly and professional Shanco sales rep, Dylan, reached out to me, inspected the roof for free, and walked me through the insurance claims process. There was no sales pressure at all. I needed to increase my roof and siding insurance coverage, but the Shanco rep was patient with me during this process. Soon afterward, we filed a claim with my insurance over the phone, and got the ball rolling. Thankfully my insurance approved the claim, so I signed a service contract, and set a build date. The roof replacement crew led by Bruce was great, and they worked very fast with minimal interruption to us and my neighbors. The end result was a beautiful new roof. Thank you Shanco for excellent service!Services: Roof inspection, Roof installation

Mary Robinette

2024-04

Shanco did an outstanding job for our roof and siding replacement. Chad Williams and Morgan King were tops for professionalism and responsiveness as well as being very friendly and personal.

K KO

2024-04

Shanco Roofing provided incredible customer service from start to finish. Especially, Chad Williams, their Sr. Project Manager. He was onsite for the installation of our roof and allayed all of our concerns! Chad made the installation of our roof a fabulous experience! Thank you Chad!

William Melton

2024-04

Chad as the PM and Morgan as the initial inspector and liaison with the sales team were eipc. Their communication was top notch, their execution was well-oiled, but most of all, their patience as we sorted out the claim with our insurance made the experience all the-less-stressful. I couldn't recommend another company in the area more highly than Shanco, especially Chad and Morgan.

Gee W

2024-03

Hi,I would like to thank Kevin Henderson for taking the time to meet and explain the details of my roofing problem. He is a true professional and I will recommend him to anyone else who may need help with a roofing problem. He also followed up with me after things were finished. He is a true professional. Thank you Kevin.

Maria Tyler

2024-01

Initially, an inspector was to come out to see my roof however, he never returned my calls. So I called back and had very good customer service from Christy and was scheduled with Brandon the GM who called me personally. He came out and was very professional and apologetic. They rectified the situation. I recommend this company.

John Winters

2023-07

I just had our roof replaced by Shanco. The new roof looks great. We had a weather delay of 2 days, but my communications with Shanco kept me up to date on the status. Dylan Crosby, Lead Roofing Specialist and Chad Williams, Sr. Project Manager were with us the entire way from the estimate to the installation of the roof. We got a good price for a great job.Service: Roof installation

Wayne Ampey

2024-04

This Company is very Professional! Got my insurance company to approve my claim soon after my insurance denied me. Roofing replacement and ceiling repair was completed in 1 day!

Everett Smith

2024-02

Dylan helped turn a stressful situation into a pleasant experience. His professionalism was on another level. He took the time to understand my issues and provide a solution that made me more than completely happy. He is an asset to Shanco Roofing.

Bob Lavelle

2023-12

Awesome! Our roof of 30+ years was in need of a re-do. After several estimates, we decided on SHANCO. Estimate was in the high-middle of our estimates, but the results were perfect. Great project management from start to finish. Highly recommend this firm.

mona Tobar

2024-01

Shanco provided excellent service! I worked with a professional team who provided support and guidance throughout the entire process. Thank you Dylan, Bruce and all of the installers for simplifying the process and making sure everything went smoothly and efficiently.

Reza Mirzai

2023-05

Chad Williams, the project manager and Evelyn, the supervisor of the crew assigned to our roof replacement were fantastic! they crew did an awesome job and put in a very long day and replaced the entire roof of our large home in one day! That was great for us since we could get back to our normal life. Many roof replacements take at least a couple of days to complete the work for the size of our roof. They were all very professional and courteous and the quality of work was first class! Couldn't be happier and have already started recommending Shanco to everyone that I think may be looking to have their roof replaced.Service: Roof installation

W Daus

2024-03

We would like to thank Morgan King for all of his assistance! Morgan far exceeded our expectations! His attention to detail on our project was exceptional! We have recommended him to family and friends.

Harlasun Kang

2023-07

Had Baron (sales person) come out and say that he could replace the roof through home owners insurance. I thought this was a scam, but i was wrong. The catch is that you do have to pay your home owner's insurance deductible and if needing new roof boards then that would be extra. Process was fairly fast and we got a new roof paid for by the insurance company. A few months later, our shed had some flashing material bow out and become no longer flush with the siding. Chad Williams came out and he was able to assess the situation and advise that he would have to come back since he didn't have the bending machine with him. Chad also had mentioned that since there was no roof vent for the hot air inside the shed to go out that he would see if he would be approved to install the vent. A few days later Chad returned with all the materials needed and he even had the roof vent ready to go. Within a few hours, and 1 trip to the warehouse to get new shingles, i have a professionally repaired and vented shed. Can't say enough about the knowledge and professionalism Chad displayed. I would definitely recommend Shanco for your next roofing needsServices: Roof repair for storm & wind damage, Attic venting, Roof repair, Roof installation

larry tessier

2023-05

I contacted my insurance company right after the hail storm in July 2022. I notice the granules coming off the shingles at alarming rate. My insurance said the damage did not warrant a new roof. My wife noticed Shanco doing other roofs in the neighbor hood and called them. Dylan worked with us to dispute what the insurance company denied. When the work was scheduled Chad was our project manager and kept us informed of what they found and how work was progressing. The crew knocked the new roof out in one long day. Very good experience with Shanco.Service: Roof installation

jayro marroquin

2023-05

I'm so glad. I did my roof with Shanco Roofing Company, they did a excellent work very professional, the crew was very early on time , clean and hard working guys , they leave not only a very nice looking new roof , but very clean after they finish , and not only that the Manger are very on the site job from beginning of work and after the work is done they arrive next day they come a inspected all work and around my whole house to check for any debris around , Bruce and jake are very detail oriented project manager , they make sure the job is done properly with a high quality standard, material and knowledgeable. I'm happy. their commitment to deliver a good quality of work show off in the finished product, my house have a new look thanks to then.Saundra in the office is very quick to response an get on the any issues or question you may have to get the project. Properly done. Thanks, Shanco.Services: Roof repair for storm & wind damage, Roof installation

Janet Miller

2023-05

I was very impressed with Shanco roofing and gutters workmanship, staff and crews. Edgar the sales representative was very helpful answering all my questions and keeping me informed of the steps of the installation and completion. Sandra called me on scheduling. Project manager, Bruce and his expert crew did an awesome job of the roof installation, making sure my house was protected by encasing it in netting, laying tarps to cover my plants, bushes and deck and put foam pads on my heat pump for protection too. They did a spotless clean up when done. The foreman, Douglas and his crew did a great installation of my new gutters. For both jobs I received links for all the photos they took of the before, during and completion of my new roof and gutters. I highly recommend Shanco for their professional and wonderful work they did. My house looks great!!Services: Gutter installation, Roof installation

Randall Price

2023-05

Great experience having Shanco replace our roof. Stefan got us started by explaining everything and Bruce Lemon did great with staying in touch with us and keeping us up to date on the status. The workers were extremely efficient and at the end of everything, did an excellent job of cleaning everything up. Very positive experience for us and much appreciated. Randy & Barb PriceService: Roof repair for storm & wind damage