4.1 (39)
42940 US-63, Cable, WI 54821
(715) 798-3355
andryras.com
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Janie Wise
2020-05
I would give Rasmssen’s 10 stars if I could. My family has used them for 2 generations because like most locals we know the quality of their service is incomparable. In addition to being highly skilled, they’re also fairly priced and they get the job done without wasting time. They also stand behind their work and are so friendly and professional to deal with. My latest job involved installing a full size micro-bathroom into a closet which was even harder than it sounds. It’s up and running and I couldn’t be more satisfied with their work. Thanks for another great job Rasmussens!
Laurie Landgraf
2023-05
Rick did a fabulous job on my plumbing. He went above and beyond what was required for the job and was easy to work with on the entire project. Many thanks to a wonderful employee!Dan H was very nice to work with and got things up and running with my wi fi
Jay Bruner
2020-05
I have worked with Andry Rasmussen a number of times over the past 6 years. They have performed plumbing, heating and major septic repairs for me both on my own home as well as real estate sales I have worked on in the Hayward area. They are a very well organized team and their service is always prompt and professional. I have worked closely with Tim and Jeff on a number of projects and they are both excellent to deal with. The last two projects they did for us came in below their time and materials bid which is almost unheard of today. I consider Andry Rasmussen to be as good as there is in the trades today. Highly Recommended!
Leah Spindler
2023-05
Called a month ahead to schedule an appointment. We drove 3 hours to our cabin for this specific reason. Got a call on the day of the appointment and they stated the plumber that was suppose to come was sick. They stated they would be sending another plumber out late that afternoon or early the next day. No one ever showed up or called. DONE! We used this company for years. They sold out to the current owners who are NOT recommended by me. Another example: We called 1 month ahead of time for a specific week for our cabin closing. I called to make sure the job was done. They stated it wouldn't be done until they could find the time to get to our area. I told them to mail me my key. We made an emergency trip and closed down the cabin ourselves. This is my first time writing a negative Google review. I felt it was worth saving someone else the grief.
Joni Brooks
2023-05
Plumber came on weekend, preformed necessary services and even an extra non-emergency task with a smile and sense of humor!Septic service on a second date was completed quickly and efficiently. He showed us the camera video, answered all our questions with a sense of humor and found a solution to our issue!
Sheri Johnson
2020-05
Amazing company to work with! We recently had a mound system installed. They took care of everything without any issues. The final cost was exactly what the bid was too. The guys that installed were considerate, informative and did an outstanding job. I would definitely hire them again.
Tony Litwinchuk
2020-05
I had a thermocouple go out on my water heater, Chad and team responded with 2-3 hours and had someone there to fix it. it was a small job, but without the fix, no hot water. I really appreciated the communication and quick response. I also routinely use Rasmussen's for my fall maintenance on my in-floor heat. The techs are great and have always kept my system working to its potential.
S H
2019-05
Unethical business. We needed to have our furnace inspected and cleaned so I called around to a few places inquiring on the cost. After calling a few times with no one returning my call I finally reached someone and I was told that it would be $95 an hour and that it usually takes 1-1 1/2 hours.The technician was very pleasant and told me that we needed all 7 burners replaced due to corrosion and that they usually run around $10 each. I agreed to have him order them and a few days later got a call saying that they were in and the technician could come the next day to install the burners; however, the next day I received a call that the supplier had sent the wrong parts and they’d have to order them again.We wanted the furnace running asap due to the cold temperatures so my husband called and asked if we could just go pick up the burners and have Rasmussen install them. He was told that we had to pick them up from their supplier and there was one in Duluth (78 miles away). My husband took time off work to drive there to pick them up and was charged $214 much to our surprise. We paid for them and the technician came the next day to install them.This went great until we received the bill in the mail for $554.56!!! This included a charge of $364.56 for the burners we had already purchased and a $47.50 trip charge! I called Rasmussen and left them a message asking about the bill and got no response so I called back two days later and left another message. Someone called me back and apologized and sent another bill less the burner charge.I mailed a payment with a short note requesting that they remove the trip charge since we are literally only 3 miles from Rasmussen, I was never told about the trip charge when I called initially and because we drove 153 miles to pick up the parts ourselves. I received a letter in return removing the trip charge but saying they will no longer provide services to us “because of the multiple issues that have occurred during our relationship.” The only issues we had were the mistakes they made! Save yourself some time, money and headaches and avoid Rasmussen!
Robert Bache
2020-05
Called Rasmussen when air conditioner failed during the hottest part of the summer. Serviceman was dispatched the same day; was thorough and knowledgeable - found problem was actually with the furnace. Because furnace was old and repair would have been expensive, we elected to replace the furnace. Furnace installation was done promptly and works great. Technicians explained everything as they worked; cleaned up after their work (they swept the floor and left it in better shape than when they arrived). We have had Rasmussen do multiple major HVAC and plumbing projects for us over the years and have always had excellent service and immediate responses to our calls.
lanie5570
2020-05
It is difficult to find great service in this area. Rasmussen is the exception. They are responsive and reliable to do what they say. We had a new well pump, pressure tank and hot water heater installed. They actually came in on time and UNDER budget. Very professional and courteous crew. I highly recommend them.
David Nolte
2022-05
In the middle of the night, one of my copper pipes solder connectors broke lose. I was only up for the weekend and had guests at my cabin. The water being off was not an option. I called Andry Rasmussen's emergency plumbing line and left a message. The call was returned by 7:00am and they came out and fixed the issue before noon. Very polite people that do good work and are very responsive. Thank you!
Ted Love
2023-05
If they tell you something get it in writing. Called to get an appointment for HVAC estimate. Gave my location in Winter, WI.. SAID they were booked with appointments for a while but would get me as soon as they could. Waited a week or so, called in they said they thought estimate person would be out to my location, he should show up that afternoon. Estimate person did not show. Called the next morning, got a different person, estimate person did not have an appointment for me. Was told that I was actually out of their area. They did not service the Winter, WI. area. They were booked for the summer and would not be coming to give me an estimate. Their website ad plainly lists Winter, WI. as an area they cover. Evidently some communication issues with this company. One day it is one way next day it's completely different.
Bonnie Fetzek
2021-05
We had an emergency with our well when we arrived at our cabin--no water. Rasmussens came out promptly, diagnosed the proble, replaced the well motor and we had water running on the second day. The workers were prompt, professional, and did a good job, and cleaned up after their job. Reliability is everything with these kind of services. We always choose Rasmussens.
Sarah Kenville
2020-05
I called Andy Rasmussen & Sons for a plumbing issue at our cabin in Minong and they were super responsive, which I very much appreciate as a vacation rental owner who can't make the drive every time an issue comes up. Jason, the plumber, was out there the next day, kept me apprised of what was going on, and was friendly, courteous, and professional. I will definitely use them again for my plumbing and/or HVAC needs.
Kate Clark
2023-05
Chase was the tech that came over to fix AC . My 81 yo father was coming home from hospital and we had no air conditioning. It was hot and humid. I called at 8:00 a.m. and Chase was here before noon. Andry Rasmussen always has taken care of us. LOVE THEM !!!!!
Jamie Sams
2020-05
Great company to work with! We have used this company for work on our rental unit and have had great service with fair pricing. Just recently we had an issue with a plugged septic. We got a call late on a Saturday night and were put in an awful situation at the worse possible time.They called us back quickly and got out there in a timely manner to save the day. Thank you for your great customer service!
Gudrun Witrak
2020-05
I can't say enough positive comments about the service quality and responsiveness I've experienced from Rasmussen on two major projects at my cabin on Lower Eau Claire Lake in Douglas County. A septic holding tank was installed several years ago along with two new water-conserving toilets - with the project completed on-time and without any subsequent failures. More recently, as of last week, my 40+ year old water pump died just as one guest group was finishing their stay - and only a week before another set of guests was set to visit. Lisa scheduled an emergency assessment visit from Lee who was able to install a new pump/pressure tank system within two days of his assessment and with two days to spare ahead of our guests' arrival. Fantastic service !! Thank you Rasmussen ! Gratefully - Geof Witrak
Scott Z
2018-05
They are Awesome! We are so thankful that they answered the emergency number when our heating when out late at night on a Saturday. Andrew came right out and helped get the system working again. He and the whole team at Rasmussen were so easy to work with and we are very thankful for their help fixing the system on a cold winter night.
Julie Homuth
2021-05
I came home to a bad smell and discovered water all over my basement and raining down from the ceiling. Called in a panic and had to leave a message because the place was closed. I got a call back within ten minutes, told to turn the water off and help would arrive soon. I had a plumber within 20 minutes, his name was Kevin. He calmed me right away and said it wasn't serious and he could fix it quickly. He did, it was the hose from the refrigerator ice maker. I vacuumed over 100 gallons of water from the floor! We hadn't shut the water off because we couldn't figure out how, instead of being condescending as some would be, he showed us how to shut the water off and even used a marker to write on the wood so we would remember. He also showed us how to turn the fuse off. He was fantastic.
Jeff Semrad
2020-05
Nice bunch of guys however, I called them last year to fix a problem. We were having water backup from the drain on the air conditioning unit. Water was soaking the carpet and ruined the closet wall. They suggested a $900 fix. We had it fixed but, still had the same problem this year. Called the secuatary and she said it sounds like a drain pipe problem. Was going to have someone come out but, I locked at the situation and fixed the problem myself in less than an hour. Guess I didn't need a$900 nonfix from this company again.
Denise Taddonio
2021-05
All of andry’s staff and technicians have always been and continue to be very knowledgeable and so helpful. They always complete the job well, and even clean up so well. They explain what we need to know about further care and maintenance. So trustworthy and also so nice. We only call Andre for all our plumbing, heating, etc. they’re experts.
Mike Dandrea
2020-05
Had a whole house remodel recently. Everything was excellent. Hydronic heating all new, gourmet kitchen master bath everything was perfect. Couldn’t recommend a better team.Call Dale, or Todd for their expertise.
Kathie Brier
2019-05
I am totally preplexed by the awesome reviews. My parents used Rassmussen for years but said they would be late with no phone calls or never show up. I had an appointmenbt for a bid this moring and no calls, and never showed up. I work. I am busy. I don't have time for this s**t. My time is valuable too. If you can't be professional then you shouldn't be in business. Hayward was small at one time, but we are growing and the need for more plumbers as well. I have to say in all honesty that when I mention Rasmussen's name, eyebrows gow up, heads shake, and grim looks are given. Now I understand why. Shoulda listened to my parents.My business will be going elsewhere. If I could post this with no stars I would have.
Kim Conrad
2023-05
I gave them a good recommendation to someone and they have been waiting 2 1/2 months for the estimate.
Kristian Vieceli
2023-05
Great service and quick response time. Called at 9am and they were onsite by 11:30am saving the day. Thank you !!
Joseph Fuller
2021-05
Had a leaky pipe that was discovered on a Sunday, called on Monday morning and it was fixed by Monday afternoon. Great work, thanks so much
Ruth Gramlich
2020-05
We've counted on the Rasmussen team for handling our heating issues, and they're great to work with.
norbert koenigsfeld
2022-05
This company replaced our septic drainage field and did a great job. Very Satisfied.
Pam Ruetten
2017-05
Andry Rasmussen and Sons have been excellent to us with our septic and now our furnaces.
Andrew Elvester
2018-05
Dennis and team do a great job! They are timely, quick, and knowledgeable.
Monday | 8 AM-4:30 PM |
---|---|
Tuesday | 8 AM-4:30 PM |
Wednesday | 8 AM-4:30 PM |
Thursday | 8 AM-4:30 PM |
Friday | 8 AM-4:30 PM |
Saturday | Closed |
Sunday | Closed |
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