Superior Waterproofing

Steve Rankin

2024-04

This is a very good company to work with. We have an old house, have never had water problems. During Spring thaw couple years ago, water suddenly started seeping in across the floor. I asked around, and several people mentioned Superior Waterproofing. My call was answered and handled promptly and a visit scheduled. Ryan quickly assessed the situation, explained all the options, patiently answered all my questions, and left the decision up to me. No pressure at all. We decided on perimeter tile and a new install sump pump. I did have to remove shelving and stuff along the wall so they could get access to work. That's ok, I needed to purge and reorganize anyway. The crew installed the tile and pump in a few days with minimal noise and mess, and cleaned up better than I had it! I strongly recommend this company. In fact, I recently called them to come back and fix a crack opening up in a corner of the basement wall. And in addition, waterproof another home I own. Prompt, courteous, and reasonable charges. Steve Rankin

Desiree Buck

2024-04

Mike and Ryan were super flexible and tried prioritizing my project even though they were super busy. They treated my situation similar to how a friend or family member would and they left the job site clean. I am beyond satisfied with their services and will be going to them for any future projects!

John Morano

2024-04

My basement foundation had cracks in it so I called a Superior Waterproofing. Michael from Superior Waterproofing came out to my home, was extremely knowledgeable and not pushy like the other two companies who came out to my house to quote me. Michael was very polite, very patient, took the time to listen to all my concerns about my basement walls and he professionally addressed all my questions. He saw that I was installing a French drain in my backyard and he gave me some really helpful tips on how to install it properly.5 stars.

Linda Neil

2024-04

Michael and his staff are fantastic. You have any issues they come as fast as they can usually within an hour or so and they do fantastic work. I rely on them completely plus they do a yearly check up.I just know that they’re always gonna be there and the work is going to be done properly .

Maureen Husting

2024-03

I am so happy with the job Superior did. My old home had a wet basement for decades. Since they did the waterproofing my basement has been dry, low humidity and no smells. I now can store things down there! Considering what they had to do, the guys were clean and conscientious and very polite. I highly recommend them!

Teresa Sprenger

2023-11

Michael Dewey and the entire crew were wonderful to work with. Polite, hard working, and flexible. From the beginning Michael took the time to access what was needed for the particular situation. A recommendation was given and explained in detail when needed for better understanding of the big picture of the project down to the last details. Everyone was on the same page the entire step of the way. Communication was top notch! Amazing customer service and quality work to match it.I got three bids to do the job and Superior Waterproofing went above and beyond what any other company would do for personalized customer service and top notch work that meets your project's needs.

Chrissy

2024-04

Over the years, we’ve had the crews at Superior Waterproofing do some work for us at our home in the Town of Wilson. They’re always knowledgeable, friendly, and extremely professional when they work for us.We’ve used them to replace our pumps as needed, and to perform periodic maintenance on them so that they function at peak performance. Eventually we added a quality dehumidifier, a battery backup system for our pump, and a sealed basin lid since our sump basin was open. The combination of these items really contributed to controlling the overall humidity, and even managed to reduce our radon levels in the process too. Happy side-effect!Though we haven’t experienced any leaks or seepage requiring the kind of work they advertise, we have real peace of mind knowing that our pumps are set up to protect us from power failures, and that our humidity levels are under control.If we are ever unfortunate enough to experience a leak…we know who we’ll be calling: the honest, hardworking professionals at Superior Waterproofing.

J. Cerda

2023-05

I had a great experience with Superior Waterproofing. Michael answered all my questions and concerns for my basement. He was very approachable and professional too. Their work really was superior and I would definitely recommend their service. Thank you again Michael, and your team!

Samantha

2024-03

These guys are great! More than fair pricing, polite, professional, and they didn't try to sell me things I didn't need. No more water issues in my basement! I'd recommend this company to anyone and everyone, you won't be disappointed.

Joan Murphy

2023-10

Just had Superior Waterproofing complete a second project in my basement. I was so pleased with their service in April of 2022, I didn't hesitate to call them again. FANTASTIC service... calls & questions answered quickly, courteous workers, no mess left behind. Michael explained what needed to be done & provided a reasonable estimate and Austin & Ryan completed everything in less than a day! Highly recommend & definitely deserving of a Five Star review.

Dodie Blok

2024-03

Michael came out quickly as I had water in my basement. After checking things out he discovered there was a very simple reason why this was happening. Rather than pushing for an expensive, unnecessary fix, he took care of it right away and the leak stopped. He mopped up me floor, left me a brochure and left. I am very pleased with them and will most definitely call them again if needed.

Jonathan Clemmer

2023-09

Very happy with my new AprilAire dehumidifier in the basement. Ryan at Superior was super to work with. He suggested going the power dehumidification route before digging up the floors as another company recommended. At least for now it saved us a lot of unnecessary work & $. Definitely check them out!

Jodie Johnson

2024-03

I had them do numerous projects on my house and I am highly satisfied with their work. The estimate process was low pressure and they took time to educate me on the issues in my basement.

Jeff

2024-03

Superior Waterproofing did some work in my basement twice over the last few years. They were always easy to work with and got the jobs done right.

The Thomas Family

2023-07

Highly recommend Mike & Ryan at Superior Waterproofing for making your basement dry and NOT hard-selling you like other waterproofing companies do!I endured a 3-hour, high-pressure sales pitch in our home by a large waterproofing company that made me furious. What a waste of my valuable time. When Ryan from Superior visited, the meeting was thorough, reasonable, and 30 minutes long (because I had lots of questions!). He answered all my questions, provided options, and gathered the information he needed to make a detailed estimate. The quoted project cost was much more reasonable than the big waterproofing company (thousands less!). Ryan also thought outside the box and provided a creative option for our project that saved us from digging up our entire front yard (something the big company said was inevitable—argh!). Because Superior is local, they knew our city Building Inspector and worked with him to make that creative solution happen. We are very happy customers!About the work… We had them install a sump pit, drain ditches, and waterproof wall coverings in the main section of our basement in October 2021. Wow! The space is totally dry, much warmer in the winter, and we have peace of mind when it rains buckets. We were so happy with the work that we had them come back this month (June 2023) to waterproof another section of our basement as a proactive measure because we live in a 100-year-old house. This time, at our request, Superior coordinated their project with Gen3 Plumbing (highly recommend them, too!) who were replacing our broken sewer drain pipe under the basement floor. The two companies worked very well together, making our lives easier as both of our basement projects (waterproofing and sewer pipe) were completed at the same time.Do yourself a favor and hire Superior Waterproofing. You will be so happy you chose Mike, Ryan, and their crew, and you will love your dry basement!!

Kenny Masasy

2023-07

Mike and Ryan came out to install my sump pump and they knocked it out within 2 hours time. Job was clean and both were very knowledgeable and professional. Would definitely call them for service again.

Drew Housman

2022-05

Michael at Superior Waterproofing was a joy to deal with. We had a leak in our basement, and they gave us a quick and detailed quote while thoroughly explaining all our options. He wasn't pushy or sales-y and he patiently answered all our questions. It was a totally different experience than with the bigger company we got a quote from, where they tried to steer us toward a very expensive option.They did the work quickly and without making a mess. Every employee we interacted with was great.I think I was most impressed by Michael's willingness to answer any and all questions over text. He always responded promptly and in great detail.In the end they solved our water issue at 1/4 the cost of what the other company quoted us.I would absolutely hire them again!

Patricia Cullen

2024-04

From our initial contact to the end of our project ,the whole team was excellent... Highly Recommend !!!

Paul Hankins

2020-05

Excellent work, friendly people and a great value for the money!This company inherited us as customers when we bought a house by the lake that they had done work on. Even though we weren't "paying customers," they went out of their way to answer questions, give advice and explain all the work they had done previously.(Their warranty goes with the house, not the owner!) Calls were always answered or returned promptly and everyone was courteous and friendly. Mike took time to educate me on the issues I would now be dealing with and was generous with his time and knowledge.Then recently we had issues with iron ochre (nasty stuff), heavy rains and failing pumps, so I called to have them to come take a look. Ryan came to do the service call and he could not have been more helpful and conscientious. He explained everything that was happening and suggested a cost-effective solution. He came back the very next day and completed the necessary steps to dramatically improve our groundwater issues. There's no way I could have known or done all that without lots of time, money, mistakes and trips to Home Depot.Excellent work, friendly people and a great value for the money. We'll sleep much better knowing they've addressed our needs like they were their own.

Deb Schmidt

2019-05

Had a water issue in the basement in my mom's condo. Received a quote for drain tiles promptly from Super Waterproofing. They were booked several weeks out, which isn't a bad thing....I want someone who is busy as it speaks to the quality of their work. As we are in the process of selling the condo, Superior was willing to work with us to meet the timeline established by the buyer. They also went above & beyond to answer all our questions plus alleviate any concerns for our buyer.While I hope I don't need their services again in the near future, I won't hesitate to call them if I need work done at my own home. I highly recommend them for the quality of the work and how easy they were to work with.

Janet Weyandt

2022-05

Superior Waterproofing is highly professional, creative with problem-solving and extremely competent. They show up when they say they will, they explain what they're doing, and always make sure we're comfortable with the outcome. I cannot recommend them highly enough.

Andrew Denson

2022-05

I used Superior Waterproofing for my basement waterproofing concerns. They were willing to do the project in segments, eventually having the whole basement completed along with a encapsulated barrier installed along the walls. These gives me peace of mind that my basement will stay dry. The quality of work was 5 stars & their communication 5 stars.

Matthew Hardy

2021-05

These guys are amazing! Prompt, precise and on-point, Superio Waterproofing provides excellent service at a reasonable price. Their service and inspections were extremely important in helping to locate and address problems with the foundation. I will recommend these all my clients. Thank you again Superior Waterproofing!!!

Wally Endsley

2020-05

I cannot say a bad word about this company. Mike came out to my mothers house give a inspection, and estimate. He was friendly and explained what needed to be done. He stated that he could get the job done quick , do to the fact the house was sold and we needed to close by a certain date.He called me to set up a date and got the job done on time !! All the employees and owner very respectfull and treated my job like they lived in the home !What a GREAT company !! Highly recommend !!

Don Klein

2019-05

This year, after six weeks of dealing with a continuous weeping wet finished basement we had enough! In March 2018 we contracted Superior for a full waterproofing of our large ranch home basement. The Superior crew sure knew what they were doing. Totally fixed the problem and were neat and courteous during this trying ordeal. Glad we “bit the bullet” and pursued the project. Since the install, we have had some very large rainfalls and have experienced no water problems. We went on a ten day vacation with confidence and no water concerns. A 6 inch rain storm occurred while we were gone. From northern Minnesota while we were away, we remotely monitored the sump pump performance via WIFI using a iPhone which convinced us the waterproofing investment spent was well worth it. No weepers!This waterproofing project may be the best single home investment we made in since purchasing the eleven year old home in 1982. The equity in our home has increased with this fully warrantied system and remains in affect or as long as we own the home. The warrantee can be transferred to a new owner bringing higher value to a home sale.Talk to Superior and come and see our basement before we confidently drywall the walls and tile the floor. We have already installed a gas fireplace insert with confidence and no concerns about a wet basement. I can show you iPhone numerical sump pump data supporting this Five Star review. Thanks Mike, Ryan, and your honest courteous professional team.

michelle gellings

2019-05

Mike Dewey at Superior is always great to work with . They go above and beyond even when it is not in their job description to do so .Our clients are always happy and they are very personable .It is easy to sub contract our gutter work and or refer them anytime we need !Thanks Superior Seamless!Keep it up!Nick and Michelle GellingsGellings Roofing and Siding LLC

Matt Atkinson

2017-05

My sump pump had gone out so I googled plumbers. Home Advisor came up and Mike sent me a quote but also stated he would be glad to give me the info on how to do it myself as it was a moderately costly repair. He told me what to buy and also sent me step by step instructions on how to do it. It took me 3 hours but I got it in and problem was solved...His response was very quick. Thanks again.

Phil Barnhart

2017-05

Called to have gutters cleaned and a small repair on downspout. They not only came out and gave me an estimate, but cleaned them and made the repair immediately while here. These guys are fantastic! If you need gutters repaired, or cleaned, these are the guys to call. Very impressed.

Adam Dillman

2021-05

They did excellent work, and went out of their way to help with the recent issues we had with water on the other side of our basement (provided a solution free of charge and I could do myself).I would recommend them to anyone who needed water proofing work performed

Tracy Lindgren

2017-05

Excellent work done by Superior Seamless. They were prompt and efficient, left my location clean and neat, and came in ahead of schedule and below budget. I couldn't be more pleased.