East Alabama Restoration

Ben Dominguez

2023-06

Although it took awhile to get finished, the end product was well worth the wait!! Everyone was very professional and attentive. Marty and his crew finished up the job and their attention to detail was second to none!! While I hope I never have to use them again, if disaster strikes...Mark and his team will be the first call I make!

Kelsey Haynes

2022-04

The clean up service was wonderful! They ripped the flooring out and got to fixing the water damage. They also treated under the house and found some mold and treated it also! This was all done in the first week and we were so pleased with this progress! The hardwood had to be redone 3 times. This was due to the fact that they contracted the floors out to someone else due to scheduling changes and crew members. E.A.Res. did make it right and did a fantastic job the 3rd time at no cost to us! The tile and flooring done in my sons room and in the bathrooms was amazing!! My only reason for the lower stars was because of the time frame (were quoted 4 weeks and ended up taking almost 9 weeks), the disorganization of not knowing what days they were coming and what days they were not, and communication was always last minute. All-in-all we were satisfied with the end result.Services: Remodeling, Flooring, Water damage-related cleanup & repair, Water damage-related mold removal

Emma Crockett

2023-04

From start to finish, Mark and his team were responsive, efficient and did an all round wonderful job. I wouldn't hesitate to reach out to them again for all our renovation needs.Services: Remodeling, Flooring, Water damage-related cleanup & repair, Painting, Plumbing

Tracy Casey

2022-04

We had an excellent experience with East Alabama Restoration! Mark and Justin were great to work with and delivered on their promises. Not only do my floors look amazing, but every time my husband called Mark with a question, he answered every single time, that's rarity today. Would highly recommend!Services: Flooring, Water damage-related cleanup & repair

Cathy Medders

2023-04

The owners and workers were all very professional and so helpful. Any questions we had, they quickly answered and gave us helpful suggestions and information. They all were willing to go out of their way to assist us with our issue. I hope I never have the problem with water damage but if I have an opportunity to use their services again, I definitely will. I have and will highly recommend Mark and Nikki Maddox for the restoration process as well as Justin for the flooring installation. Great job and awesome people. I am one very satisfied customer.Services: Flooring, Water damage-related cleanup & repair

Donavan Roberts

2024-03

Workers are friendly and nice but management is not great. Slacking very hard. I saw him cussing and screaming at employees threatening them.

Caleb Dulaney

2023-04

This organization is promote, personable, and above all professional. From the first phone call till the last bit of my crisis was restored, I was never really worried or anxious because they literally took care of everything. Interfacing with my insurance , guiding me through the process, working with my schedule and situations to get all the work completed and consistently ensuring I was satisfied with the work all along the way. There are many names out there if you have incident in your home. My crisis was a waterline flooding my house while I was gone for 2+ months. I made one call, and the rest was taken care of. Would 10/10 Recommend to anyone who needs mitigation from a home disaster and reconstruction and restoration. Great great experience and people.Services: Flood restoration, Water removal, Water damage-related cleanup & repair, Mold remediation, Water damage-related mold removal, Mold damage restoration

Laurelee Ferjak

2023-04

The company just completed the restoration on water damage to a bedroom with excellent results. Mark Maddox very capable individual and his workers do outstanding work! Highly recommend Mark for any restoration problems; he is very capable with dealing with insurance companies and getting excellent results! Highly recommend this company!Services: Flooring, Water damage-related cleanup & repair, Painting

Donna Etheredge

2023-10

We were completely satisfied with the service provided by EAR. They were all so professional and always right on time. The quality of the work was great.Service: Water damage-related cleanup & repair

Alexandra Black

2023-04

Mark and East AL Restoration are the kind of business you want to work with. They were very straightforward and honest, & provided multiple possibilities for a solution. It is hard to find trustworthy people who will not scam you, but I fully trust this company to help you. They are honest people doing good work. I highly recommend them!

Neva L

2023-07

These guys are the best. Have had to use them on several occasions. Always professional and always do a professional job. All of the guys are nice and knowledgeable. You cant go wrong with this company. Can’t say enough good things about themService: Water damage-related cleanup & repair

Tanya Clevenger

2022-04

Mark’s crew was at the house within 2 hours of the plumber stopping a major water leak in the kitchen. They were able to take care of every phase of the process, restoration, packing AND repair as he is a licensed builder. He dealt with the insurance company directly and was there when the adjuster came to the house so that he could answer any questions. I was told by the adjuster that Mark did a great job and the whole process didn’t last as long as usual. Mark was very aware of the family and how it affected us and made the process as painless as possible. Although I hope to never need his services again, I would definitely recommend him and his company!!!Services: Remodeling, Mold inspection, Flooring, Water damage-related cleanup & repair, Water damage-related mold removal

Reda Johnson

2023-05

Excellent service, friendly, respectful, and attention to detail. Great, great people. It has been a pleasure to have them in my house, so helpful with any and all problems. So thankful for them.Services: Flooring, Water damage-related cleanup & repair

Sue Morris

2022-04

August 13th commode flooded bathroom two bedrooms and hallway. The team of workers jumped in and moved out all the furniture and tore everything out and put the fans inside. They also went under the house and removed the moisture barrier and placed a fan there. They came by each day to gauge the moisture in the floor and check on the equipment. After 3-4 days of drying they got on the job of securing workers to replace the carpet and tile and laminate flooring. I’m EXTREMELY pleased with everything they did. My only job was to choose the tile, carpet and laminate flooring. I highly recommend this company and truly blessed that they were referred to me by who knew of them from White Plains Baptist Church.Services: Flooring, Water damage-related cleanup & repair

Donna Galbraith

2022-04

Had major water damage to a house that we have due to a hot water leak - Mark and his guys were super easy to deal with and extremely helpful! Went above and beyond to help us out. I would recommend them 100%.Services: Remodeling, Flooring, Water damage-related cleanup & repair, Painting

Marlene Busby

2022-04

We had water damage to our kitchen and laundry room. Mark and Nikki Maddox came when they were scheduled to come. They were very professional. Everything went smoothly. Flooring was removed, dried and replaced with new floors. All molding was repainted.They packed and moved all furnishings and then moved everything back when the work was completed. It was the best experience we’ve ever had.Services: Flooring, Water damage-related cleanup & repair, Painting

Rob Whitacre

2022-04

When we arrived home, we found a water line had busted and water was in our Master bedroom and bathroom. Upon calling them, they were at our home within hours. We travel a lot and they worked around our schedule. They were very responsible to calls and went the extra mile to meet our needs. They did great work. I would highly recommend them for future use.Services: Remodeling, Mold inspection, Flooring, Water damage-related cleanup & repair, Painting, Plumbing

Davonna Turley

2022-04

We are well pleased at the Job and quality East Alabama Restoration performed in the amount of time they worked . Outstanding dedication to make sure the customer is satisfied. Also they have very respectful employees. Would recommend them anytime . They worked hard from start to finish. Great job East Alabama RestorationServices: Remodeling, Mold inspection, Flooring, Water damage-related cleanup & repair, Painting

Barton Owens

2023-04

Was so pleased on how quick they showed up and did the work that had to be done. We’re so helpful and kind. Was told what they were going to do and when they would be at house and they kept their word and were on time and the work was first class.Services: Flood restoration, Mold inspection, Flood cleanup, Water damage-related cleanup & repair, Mold remediation

Sherry Warren

2022-04

Excellent customer service, got the job done right, good folks to work with and have professional software to estimate repair work for insurance companies. Love them!!!!Services: Remodeling, Flooring, Water damage-related cleanup & repair, Painting, Plumbing

Philip Smith

2022-04

Very professional and they wanted the job done right!I will definitely call them again…Services: Mold inspection, Flooring, Water damage-related cleanup & repair, Painting, Plumbing

Jonathan Bonnett

2022-04

Great company to deal with very helpful and good quality work. I would use again and would highly recommendServices: Flooring, Water damage-related cleanup & repair, Painting, Fire damage cleanup & repair

Tammy Angle

2022-04

I highly recommend East Alabama Restoration. They were very efficient and professional.Service: Water damage-related cleanup & repair

Deborah Goss

2023-04

They were very professional and prompt in doing the repairsServices: Remodeling, Flooring, Water damage-related cleanup & repair

B Boling

2023-04

We were very pleased with the work that was done.Services: Flooring, Water damage-related cleanup & repair, Painting, Plumbing