4.9 (77)
16000 Shaw Rd, Athens, AL 35611
(256) 431-5002
roof-techsolutions.com
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
jumpnjil
2024-04
Top notch job, great roofers and owner. Clean up was immaculate. Great experience from start to finish! I would post a picture but it's raining and I don't want to stand in it, but my roof isn't leaking, so there's that. 100% recommend Roof Tech Solutions
H TZ
2024-04
Mike at RoofTech was amazing! He explained everything well, worked with us and our insurance company, and literally went out of his way to accommodate our needs and our schedule. His crew was fast and cleaned up after themselves with no prompting. He even gave us an extended warranty on the GAF products used. I would recommended to anyone!
Leigh Black
2024-04
Roof Tech did an excellent job on our roof! Toni and Mike were always there to answer any questions that me or my husband had and were very thorough. Their crew was extremely nice and definitely hard workers. We would highly recommend Roof Tech š
Geraldine Neely
2024-04
The roof was replaced on our large house in just 2 days. 6 men worked on the roof from approximately 6:45am-7pm and were courteous and so hard working and efficient. The manager was great. We highly recommend Roof Tech Solutions. The results were amazing and thank you!
Brad Beasley
2024-04
Roof Tech did an outstanding job on the metal roof for our office. Dawson was easy to work with, quick to respond to my questions and very professional. I would highly recommend their company for your roofing needs.
Wendy Talley
2024-02
All I can say is great company to do business with. We dealt with Kyle through the process, he was awesome, easy to talk to and on top of things, great communication. The roof looks awesome, our neighbors have even complimented how great it looks.Highly recommend Roof Tech.
Richard Ventigan
2023-12
Edit- adding the actual text this time,Roof Tech has been a great company to work with, they were on it from the initial call regarding the roof damage, to the interim patch up and fix, all the way up to the actual repairs. I'd like to call out Dawson in particular as he was instrumental in dealing with the different crews and coordinating our repairs as well working with our insurance company and keeping communications with us throughout the repair. I would reccomend Roof Tech's services for anyone needing roof repairs.
Hunter Garnett
2024-04
I had an interesting interaction with Roof Tech. Iām an attorney. I had a former client/friend reach out to me because of a miscommunication.I spoke to the owner on my clientās behalf. He was very professional and reasonable to deal with.Iām not familiar with his work product but he seems like a standby man.
Trence Cooper
2023-11
Where do I start?!?! Mike was amazing. He answered all the questions I hadā¦and there were a lot! He broke down the quotes so that not only I could understand but my wife as well. He wouldnāt be as amazing as he is without his crew! They were professional and respectful. They cleaned up after themselves so well, you couldnāt tell there was work even done. They made sure we were satisfied before, during, and after the work. Highly recommended!!!
Kim Haney
2024-02
Roof tech sent a team of hard workers to our home. They were respectful and diligent in their cleanup efforts. They completed our entire roof in one day. Highly recommend
Deena Faulhaber
2023-12
This company was very professional. The young man took his time and explained everything. He promised to take care of our needs, and that is exactly what he did. Our roof was leaking when he came to do the estimate. And without me telling him if I was going to allow his company to fix our roof, he climbed. up and put a patch to prevent further water damage. To me that was above and beyond. I recommend this company because they are reliable, and they have a way of making the customer feel valued. Oh, and don't forget the quality of work EXCELLENT!.
Alice Cosco
2023-11
The professional experience with Roof Tech began with meeting Dalton and his explicit explantion of the materials, pricing and application. Throughout the two day work by the crew, Dalton was here to assure that the job was complete. The crew was respectful of our property. They did a clean up at the end of both days. It did not require me to go back and redo.Dalton has followed up with us answering any questions regarding the application.I recommend Roof Tech with confidence to future cutomers who consider a new roof.
Heather Roth
2023-12
After having trouble with another roofing company, we hired Mike and his team for a project in MidCity. He communicated effectively and finished the job in no time. The experience with Roof Tech was seamless, and we look forward to working with him in the future on more projects!
Beth Smith
2024-04
Alan Smith -Athens AlRoof Tech was punctual , used time wisely, finished in very timely manner, great crew - friendly and considerate !Very professional! Outstanding job !!Would highly recommend !!
Michael S Mismash
2023-12
Roof Tech reroofed our home after the duracho we experienced in the spring. I requested a quote, and Mike Raby responded promptly . The quote was straight forward, and he didn't pressure me with any up-sales. I was covered for a Fortified Roof (Institute for Business & Home Safety), and Roof Tech is only 1 of 3 roofers that are certified in Fortified roof standards. He knew exactly what was needed for the Fortified Roof, and provided the IBHS warranty after the work was complete. Excellent, excellent job! I would recommend Roof Tech to anyone, and Roof Tech is the only roofer that I would use for a Fortified Roof install
Chandra Weatherford
2023-11
Highly recommend RTS!! They had a roofing crew at our house within a week of a signed contract. Each day they were prompt & worked diligently to complete job in 3 days! Our roof looks tremendously better! Great job!
Michael Lee
2023-04
I cannot say how much of a great experience I had with roof tech solutions. Toni and Dawson were on point with everything. Toni was great at explaining options and was very informative about the shingles and other products they used. I felt confident with their people, the products, and the price of their service. From first phone call to installation took 3 days. The crew were fast at installation, completing it within a day. And the new ridge vents have made a huge impact on my ac just in the last week(just as Toni said it would).My house has never looked so good for just a basic box!I will be having them do more work for me in the future and canāt wait to talk to them again.Services: Roof installation, Attic venting installation
Rose Walker
2024-03
Dawson and Marshall explained everything so I could understand exactly how the process would proceed. Dawson kept me informed during the few bumps in the road...rain and delivery delays. I am extremely happy with the outcome. I highly recommend this group.
previs walker
2023-09
Highly recommend this company for roof repairs. Great work at a reasonable price, very satisfied with the entire process.
Jesse Beck
2024-04
Had a local company come look at a leak and they tried selling me a patch job. I called Roof Tech and he came out and got me a while roof done by insurance. Absolutely satisfied with this process
Wm. Keeton Griggs
2024-04
Dawson and his team did a great job for me on my investment property. Clear communication and follow up. Made sure everything was right. Thanks again.
Ken H
2023-11
In early March of 2023 I received wind damage to my roof and chimney. I selected Roof Tech Solutions to perform the work and was quoted $17,640 for the roofing repair and $2250 for the chimney repair.I was generally pleased with the roof and the speed the job was completed. Had it been my only interaction with Roof Tech, I would be leaving a 4 or 5 star review. Unfortunately, it is everything that happened (and didnāt happen) with my chimney repair that forces me to leave a negative review. I would recommend that you avoid this contractor based on my experience.I signed two contracts and made two payments for half up front on March 24. The roof was completed on March 31 and I wrote a check for the other half of the roofing repair. It was not until May 25 that the contractor arrived to do the repair on my chimney. The sales representative (initials B.B.) told me that they needed an additional $400 dollars as their subcontractor had charged more than anticipated and that my chimney crown still needed to be repaired but he needed a different subcontractor for that. I inquired about the cost and was told āa couple hundredā and this was repeated to me numerous times.Between May 25 and Aug 14 I made numerous phone calls and sent multiple txt messages and each time I was told that the subcontractor was completely backed up but that it was expected to be finished soon. On Aug 14 I called B.B. and expressed my frustration. He stated āif you feel like you need to hire someone else to finish the job, I completely understandā. At this point, I called the owner, Mr. Mike Raby and explained my displeasure with the time it was taking to finish my repair. He said he would get to the bottom of it and call me back. Two days later B.B. called and said he had a different subcontractor lined up and that the work was going to be an additional $1750.I told Mr. Raby that it was unacceptable that after almost 5 months of waiting and being told that it would only be a couple hundred more, they wanted almost double the original quote. He stated that B.B. was under the impression that I had an electric fireplace insert and that is why I was told ājust a couple hundredā more. I told Mr. Raby this was untrue and he stated āB.B. is as honest as the day is long, but you are my customer so Iāll give you the benefit of the doubt and we will assume you are telling the truthā. He asked numerous times how much State Farm had paid me for the chimney crown on my insurance claim, and implied that I was trying to commit insurance fraud. At the end of this call, Mr. Raby had given me his word that he would make me a priority, personally come to my home and assess the situation and have the job completed quickly.Being concerned about the additional cost and Mr. Rabyās implication, I contacted State Farm and asked them about the damage to the chimney crown. State Farm said that based on photo evidence the damage was done by Mr. Rabyās crew and that it would not be covered.After a week of no contact from Mr. Raby, I gave up and hired another contractor to finish the job. After 15 days from my last contact with Mr. Raby I found a chimney crown sitting in my carport. It was of dubious quality and was dented and deformed. I was surprised to discover that B.B. was the person who had dropped it off.I called Mr. Raby to find out exactly what was going on after not hearing from him for 15 days. I explained to him that State Farm said that his crew had actually caused the damage to the chimney crown. He did not deny this and asked how old the original chimney crown was. I also explained that I thought Roof Tech had abandoned the job and I hired another company to finish the work. Mr. Raby screamed at me and used profanity. I wonāt go into details, but suffice it to say, I hope no one else has to suffer through this experience.In summary, the original quote was $2250. After over 5 months of waiting, Roof Tech expected a total of $4400 to finish a job that included repairs to damage caused by their own workers.
Lindsey Pattillo Keane
2023-12
Mike and his team are rock stars. Install, communication, delivery, pricing, etc. were top notch. We used them for a LARGE job here at MidCity District and they executed seamlessly. We look forward to continued work with Mike and RTS.
Justin Coleman
2023-08
Roof Techās Brody worked with me for over 4 months to provide documentation to my insurance company, in order for damages and new roofing to be covered. Until that was completed, he provided caulking repairs for some leaks.From my first insurance estimate not even meeting my deductible, Brody kept on working until my insurance company covered a complete roof replacement.Once finally approved, he lined up the job to be completed within a week.The new roof looks great and we were treated with respect the whole time. We highly recommend Roof Tech for their professionalism and responsiveness.
Stefanie Ancira
2024-01
I canāt say enough about how wonderful Roof Tech Solutions is! A trustworthy family owned business that provides exceptional customer care, workmanship and doesnāt overcharge for their services! Look no further - Roof Tech Solutions is the BEST!!
Brandy Mitchell
2023-08
Mike and Brody went above and beyond dealing with my homeowners insurance. The insurance company denied my claim completely stating I didnāt have enough damage to meet deductible. With Brodyās help and knowledge appealing insurance decision, they agreed to pay for a total roof replacement. Afterwards roof was replaced in 2 days which is amazing since it was a fairly large job! Brody always kept in contact and I never had to run him down if I had a question. Superior customer service!
Jon P Swords
2023-10
Excellent roofing company and I would recommend 10/10. Mike is the go to guy to get an excellent quality roof. They are On time, very professional and a man of his word.Services: Attic venting repairs, Roof repair for storm & wind damage, Roof inspection, Attic venting, Roof repair, Roof installation, Gutter cleaning, Attic venting installation, Roof damage repair
Luis Reyes
2021-04
Mike's team has done a few projects for us and we are extremely satisfied with the work his company has provided to our home. Mike is a very professional contractor and will deliver what you have asked. He stays within the budget and makes sure all work is done right. Thank you Mike for the job well done.
Katie Lewis
2023-08
I would give Roof Tech a 10 out of 10. Dawson was super responsive to any and all questions or concerns that we had. The overall quality of the job was superb. I would definitely use Roof Tech again!Service: Roof repair for storm & wind damage
Nick Wilson
2023-04
Mike and his crew did a fabulous job on my roof replacement. Mike was always easy to reach when I reached out to him. Would highly recommend Roof Tech to others looking for a roof.Services: Roof repair for storm & wind damage, Roof installation
Monday | 12āÆAM-11:30āÆPM |
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Tuesday | 12āÆAM-11:30āÆPM |
Wednesday | 12āÆAM-11:30āÆPM |
Thursday | 12āÆAM-11:30āÆPM |
Friday | 12āÆAM-11:30āÆPM |
Saturday | 12āÆAM-11:30āÆPM |
Sunday | 12āÆAM-11:30āÆPM |
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